Your network has a Lync Server 2010 infrastructure that has Enterprise Voice enabled. You need to create a Response Group. What should you do?
A. Configure the announcement service and create a contact.
B. Create a call park and a queue.
C. Create a contact, a group, an agent, and a queue.
D. Create a group, an agent, a queue, and an Interactive Voice Response (IVR) workflow.
Answer:D
Your network has a Lync Server 2010 infrastructure that has Enterprise Voice enabled. You need to create a Response Group. What should you do?
A. Configure the announcement service and create a contact. B. Create a call park and a queue. C. Create a contact, a group, an agent, and a queue. D. Create a group, an agent, a queue, and an Interactive Voice Response (IVR) workflow.