When would the Cisco Supervisor Desktop fail to show an agent that is logged in?
A. The agent is an IP phone agent.
B. The agent is not ready.
C. The agent is not on a call.
D. The agent is not in the team currently being viewed by the supervisor.
Answer:D
When would the Cisco Supervisor Desktop fail to show an agent that is logged in?
A. The agent is an IP phone agent. B. The agent is not ready. C. The agent is not on a call. D. The agent is not in the team currently being viewed by the supervisor.