Information is regularly exchanged between Problem Management and Change Management.What information is this?
A. Known Errors from Problem Management, on the basis of which Change Management can generate Requests for Change (RFCs)
B. RFCs resulting from Known Errors
C. RFCs from the Service Desk that Problem Management passes on to Change Management
D. RFCs from the users that Problem Management passes on to Change Management
Answer:B
Information is regularly exchanged between Problem Management and Change Management.What information is this?
A. Known Errors from Problem Management, on the basis of which Change Management can generate Requests for Change (RFCs) B. RFCs resulting from Known Errors C. RFCs from the Service Desk that Problem Management passes on to Change Management D. RFCs from the users that Problem Management passes on to Change Management