Which of the following is NOT an example of Self-Help capabilities?
A.Requirement to always call the Service Desk for service requests
B.Web front-end
C.Menu-driven range of self help and service requests
D.A direct interface into the back-end process-handling software�
Answer:A
Which of the following is NOT an example of Self-Help capabilities?
A.Requirement to always call the Service Desk for service requests B.Web front-end C.Menu-driven range of self help and service requests D.A direct interface into the back-end process-handling software�