A network alarm is reported. What is the first task that you should perform?
A. Verify that the event actually occurred to eliminate any false-positives.
B. Open a trouble ticket and begin troubleshooting the outage.
C. Verify that there were no changes made to the device recently.
D. Wait for another event to occur to verify the alarm.
Answer:A
A network alarm is reported. What is the first task that you should perform?
A. Verify that the event actually occurred to eliminate any false-positives. B. Open a trouble ticket and begin troubleshooting the outage. C. Verify that there were no changes made to the device recently. D. Wait for another event to occur to verify the alarm.