Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base. Which 8D Methodology discipline covers this action?
A. D8
B. D7
C. D6
D. D5
Answer:C
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base. Which 8D Methodology discipline covers this action?
A. D8 B. D7 C. D6 D. D5