Using the balanced scorecard approach, an organization evaluates managerial performance based on
A. A single ultimate measure of operating results, such as residual income.
B. Multiple financial and nonfinancial measures.
C. Multiple nonfinancial measures only.
D. Multiple financial measures only.
Answer:B
Using the balanced scorecard approach, an organization evaluates managerial performance based on
A. A single ultimate measure of operating results, such as residual income. B. Multiple financial and nonfinancial measures. C. Multiple nonfinancial measures only. D. Multiple financial measures only.