Which of the following is NOT true regarding Severities, Initial Response Times and SLOs?
A. Sev 1 is critical impact with response time within 2 business hours
B. Sev 2 is significant business impact with response time within 2 business hours
C. Sev 4 is minimal business impact with response time within 1 business day
D. Sev 3 is minor business impact with response time within 4 business hours
Answer:A
Which of the following is NOT true regarding Severities, Initial Response Times and SLOs?
A. Sev 1 is critical impact with response time within 2 business hours B. Sev 2 is significant business impact with response time within 2 business hours C. Sev 4 is minimal business impact with response time within 1 business day D. Sev 3 is minor business impact with response time within 4 business hours