Minimizing the amount of role conflict and role ambiguity experienced by employees will help reduce the size of this gap is known as ____________.
A. Knowledge gap.
B. Standards gap
C. Delivery gap.
D. Communications gap
Answer:C
Minimizing the amount of role conflict and role ambiguity experienced by employees will help reduce the size of this gap is known as ____________.
A. Knowledge gap. B. Standards gap C. Delivery gap. D. Communications gap