Which types of organizational knowledge is a source of competitive advantage?
A. Explicit knowledge which is classified and formalized in a planned and systematic way.
B. Personal knowledge which is hard to communicate and formalize.
C. Customer databases, market research reports, management reports.
D. Collective and shared experience accumulated through systems, routines and activities of sharing across the organization.
Answer:D
Which types of organizational knowledge is a source of competitive advantage?
A. Explicit knowledge which is classified and formalized in a planned and systematic way. B. Personal knowledge which is hard to communicate and formalize. C. Customer databases, market research reports, management reports. D. Collective and shared experience accumulated through systems, routines and activities of sharing across the organization.