Which of the following represents the relative importance of the three components of oral communication?
A. body language - 55%, voice tone - 35%, and words - 10%
B. body language - 30%, voice tone - 50%, and words - 20%
C. body language - 45%, voice tone - 25%, and words - 30%
D. body language - 20%, voice tone - 10%, and words - 70%
Answer:A
Which of the following represents the relative importance of the three components of oral communication?
A. body language - 55%, voice tone - 35%, and words - 10% B. body language - 30%, voice tone - 50%, and words - 20% C. body language - 45%, voice tone - 25%, and words - 30% D. body language - 20%, voice tone - 10%, and words - 70%
Explanation: A) The relative importance of the three components of oral communication is: (1) body language, which accounts for roughly 55% of the message; (2) voice tone, which accounts for roughly 35% of the message; and (3) words, which account for only 10% of the message.