In IT Service Continuity Management various precautionary measures are taken, for example using an emergency power provision. Which of the following ITIL processes could also initiate this kind of measure?
A. Availability Management
B. Incident Management
C. Capacity management
D. Change Management
Answer:A
In IT Service Continuity Management various precautionary measures are taken, for example using an emergency power provision. Which of the following ITIL processes could also initiate this kind of measure?
A. Availability Management B. Incident Management C. Capacity management D. Change Management