“…….is the culture where an appreciation for good service exists and where giving good service to internal as well as ultimate, external customers is considered a natural way of life and one of the most important norms by everyone.”
A. Service culture
B. Corporate culture
C. Service Triangle
D. Service Quality Dimensions
Answer:A
“…….is the culture where an appreciation for good service exists and where giving good service to internal as well as ultimate, external customers is considered a natural way of life and one of the most important norms by everyone.”
A. Service culture B. Corporate culture C. Service Triangle D. Service Quality Dimensions