Total Quality Management (TQM) is a management approach
A. Long term success through customer satisfaction.
B. Continuous improvement of the quality of products and processes.
C. Defending the quality of the product.
D. Understanding the product development process.
Answer:B
Total Quality Management (TQM) is a management approach
A. Long term success through customer satisfaction. B. Continuous improvement of the quality of products and processes. C. Defending the quality of the product. D. Understanding the product development process.