A call center handles.
A. only inbound voice-based business
B. only outbound voice-based business
C. both voice-based and non-voice based business
D. both customer-facing and back-end business
Answer:D
A call center handles.
A. only inbound voice-based business B. only outbound voice-based business C. both voice-based and non-voice based business D. both customer-facing and back-end business