Which of the following statements about the Service Catalogue is correct?
A. It describes only those services that are also included in the Service Level Agreement (SLA).
B. It can be used instead of an SLA.
C. It is necessary in order to draw up an SLA.
D. It describes all services that can be supplied by the IT management organization.
Answer:D
Which of the following statements about the Service Catalogue is correct?
A. It describes only those services that are also included in the Service Level Agreement (SLA). B. It can be used instead of an SLA. C. It is necessary in order to draw up an SLA. D. It describes all services that can be supplied by the IT management organization.