The state of affairs in which deficiencies (in goods or services) result in customer annoyance and complaints is known as ______________
A. Customer Compliance
B. Customer Needs
C. Customer Trust
D. Customer Dissatisfaction
Answer:D
The state of affairs in which deficiencies (in goods or services) result in customer annoyance and complaints is known as ______________
A. Customer Compliance B. Customer Needs C. Customer Trust D. Customer Dissatisfaction