In an organization, the purchasing department has relocated internally - not just the people, but also their IT resources. A Service Desk employee has been commissioned to relocate this department's workstations. In which ITIL process is this employee now playing a role?
A. Problem Management
B. Configuration Management
C. Change Management
D. Incident Management
Answer:C
In an organization, the purchasing department has relocated internally - not just the people, but also their IT resources. A Service Desk employee has been commissioned to relocate this department's workstations. In which ITIL process is this employee now playing a role?
A. Problem Management B. Configuration Management C. Change Management D. Incident Management