Who do buy more, complain less, spread positive word of mouth, ensure a large customer base and repeat business?
A. Satisfied customers
B. Delighted customers
C. Industrial customers
D. None of the above
Answer:B
Who do buy more, complain less, spread positive word of mouth, ensure a large customer base and repeat business?
A. Satisfied customers B. Delighted customers C. Industrial customers D. None of the above