The basic skill of active listening which is the cornerstone of effective communication is
A. making a diagnostic formulation of the client as he speaks.
B. clarify what the client relates without being paternalistic.
C. evaluate the effect that transference is having on the social worker-client relationship.
D. understand both what the client & the social worker are saying and the undercurrents of unspoken feelings between the two.
Answer:D
The basic skill of active listening which is the cornerstone of effective communication is
A. making a diagnostic formulation of the client as he speaks. B. clarify what the client relates without being paternalistic. C. evaluate the effect that transference is having on the social worker-client relationship. D. understand both what the client & the social worker are saying and the undercurrents of unspoken feelings between the two.