Which of the following sub-processes of Service Portfolio Management is used to define the overall goals that the service provider should follow in its development based on the outcome of Strategic Service Assessment?
A. Service Portfolio Update
B. Strategic Service Assessment
C. Service Strategy Definition
D. Strategic Planning
Answer:C
Which of the following sub-processes of Service Portfolio Management is used to define the overall goals that the service provider should follow in its development based on the outcome of Strategic Service Assessment?
A. Service Portfolio Update B. Strategic Service Assessment C. Service Strategy Definition D. Strategic Planning