Strategies to increase the efficiency of service operations include all of the following except
A. Training the employees
B. Reduce the waiting time.
C. Giving subcontracting to others.
D. Engage the customers effectively by explaining the service process
Answer:C
Strategies to increase the efficiency of service operations include all of the following except
A. Training the employees B. Reduce the waiting time. C. Giving subcontracting to others. D. Engage the customers effectively by explaining the service process