Quality is the minimum loss imparted by a product to society from the time product is shipped. Identify the quality guru who said this.
A. Shingo
B. Taguchi
C. Crosby
D. Juran
Answer:B
Quality is the minimum loss imparted by a product to society from the time product is shipped. Identify the quality guru who said this.
A. Shingo B. Taguchi C. Crosby D. Juran