A power failure has knocked out the entire IT infrastructure. Fortunately, there is an ITSC Planavailable. When should power failure be considered a disaster to enact the ITSC Plan?
A. When the time within which the failure should be solved, has exceeded.
B. Immediately, as the IT service can no longer be used.
C. When the Incident Manager thinks this is necessary.
D. When the Continuity Manager expects the failure to last longer than the maximum period of time mentioned in the Service Level Agreement.
Answer:D
A power failure has knocked out the entire IT infrastructure. Fortunately, there is an ITSC Planavailable. When should power failure be considered a disaster to enact the ITSC Plan?
A. When the time within which the failure should be solved, has exceeded. B. Immediately, as the IT service can no longer be used. C. When the Incident Manager thinks this is necessary. D. When the Continuity Manager expects the failure to last longer than the maximum period of time mentioned in the Service Level Agreement.