According to the [email protected] framework, what is considered a problem management task?
A. proactive review of syslog summary report
B. performance of changes needed to remove a known error
C. restoration of service
D. closing of the incident tickets
Answer:A
According to the [email protected] framework, what is considered a problem management task?
A. proactive review of syslog summary report B. performance of changes needed to remove a known error C. restoration of service D. closing of the incident tickets