Which of the following is NOT a valid objective of Request Fulfillment?
A. To provide information to users about what services are available and how to request them
B. To update the Service Catalogue with services that may be requested through the Service Desk
C. To source and deliver the components of standard services that have been requested
D. To provide a channel for users to request and receive standard services
Answer:B
Which of the following is NOT a valid objective of Request Fulfillment?
A. To provide information to users about what services are available and how to request them B. To update the Service Catalogue with services that may be requested through the Service Desk C. To source and deliver the components of standard services that have been requested D. To provide a channel for users to request and receive standard services