The entry points to Service Strategy are referred to as “the Four Ps”. They identify the different forms a service strategy may take. Which of the following is a correct list of the ‘Four Ps’?
A. People, Products, Partners, and Profit
B. People, Potential, Products, and Performance
C. Potential, Preparation, Performance, and Profit
D. Perspective, Position, Plan, and Pattern
Answer:D
The entry points to Service Strategy are referred to as “the Four Ps”. They identify the different forms a service strategy may take. Which of the following is a correct list of the ‘Four Ps’?
A. People, Products, Partners, and Profit B. People, Potential, Products, and Performance C. Potential, Preparation, Performance, and Profit D. Perspective, Position, Plan, and Pattern