Which ITIL process has the objective of helping to monitor the IT services by maintaining a logical model of the IT infrastructure and IT services?
A. Capacity Management
B. Change Management
C. Configuration Management
D. Financial Management for IT services
Answer:C
Which ITIL process has the objective of helping to monitor the IT services by maintaining a logical model of the IT infrastructure and IT services?
A. Capacity Management B. Change Management C. Configuration Management D. Financial Management for IT services