Verizon’s implementation of a Web-based digital dashboard to provide managers with realtime information such as customer complaints is an example of:
A. improved flexibility.
B. improved decision-making.
C. improved efficiency.
D. customer and supplier intimacy.
Answer:B
Verizon’s implementation of a Web-based digital dashboard to provide managers with realtime information such as customer complaints is an example of:
A. improved flexibility. B. improved decision-making. C. improved efficiency. D. customer and supplier intimacy.