What is the meaning of the term Serviceability?
A. the degree of support that the Service Desk provides to the customer
B. the degree of availability of the IT services that can be offered
C. the degree to which the provision of IT services can be supported by maintenance contracts
D. the degree to which the services agreed in the Service Level Agreement (SLA) are complied with
Answer:C
What is the meaning of the term Serviceability?
A. the degree of support that the Service Desk provides to the customer B. the degree of availability of the IT services that can be offered C. the degree to which the provision of IT services can be supported by maintenance contracts D. the degree to which the services agreed in the Service Level Agreement (SLA) are complied with