Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?
A. Add Not Ready reason code in Cisco Finesse (uncheck “Global?” check box), add reason code to team.
B. Add team in ICM, add Not Ready reason code in Cisco Finesse (uncheck “Global?” check box), add reason code to team in Cisco Finesse.
C. Add team in ICM, add Not Ready reason code in Cisco Finesse, add reason code to team in Cisco Finesse.
D. Add team in ICM, add Not Ready reason code in ICM, add reason code to team in Cisco Finesse.
Answer:B
Which option describes the steps to configure a non-global Not Ready code for a Cisco Unified ICM team using Contact Center Enterprise solution with Cisco Finesse?
A. Add Not Ready reason code in Cisco Finesse (uncheck “Global?” check box), add reason code to team. B. Add team in ICM, add Not Ready reason code in Cisco Finesse (uncheck “Global?” check box), add reason code to team in Cisco Finesse. C. Add team in ICM, add Not Ready reason code in Cisco Finesse, add reason code to team in Cisco Finesse. D. Add team in ICM, add Not Ready reason code in ICM, add reason code to team in Cisco Finesse.