Users have complained about the e-mail service. An evaluation of the service has beenperformed. Which activity takes place after the evaluation of a service?
A. adjusting of the service
B. defining Service Levels
C. monitoring of Service Levels
D. compilation of Service Level Reports
Answer:A
Users have complained about the e-mail service. An evaluation of the service has beenperformed. Which activity takes place after the evaluation of a service?
A. adjusting of the service B. defining Service Levels C. monitoring of Service Levels D. compilation of Service Level Reports