Active listening by the trainer is characterized by each of the following EXCEPT:
A. using behaviors such as gestures and eye contact to convey attention
B. discussing the reasoning behind incorrect answers
C. separating the learners' feelings from the content of their comments
D. paraphrasing comments and questions to confirm understanding
Answer:B
Active listening by the trainer is characterized by each of the following EXCEPT:
A. using behaviors such as gestures and eye contact to convey attention B. discussing the reasoning behind incorrect answers C. separating the learners' feelings from the content of their comments D. paraphrasing comments and questions to confirm understanding