Successful reengineering involves
A. cutting across functional lines to focus on the entire business process.
B. redefining the roles and responsibilities of employees.
C. using information technology.
D. all of the above.
Answer:D
Successful reengineering involves
A. cutting across functional lines to focus on the entire business process. B. redefining the roles and responsibilities of employees. C. using information technology. D. all of the above.