Operations Control refers to?
A. Overseeing the monitoring and escalating of IT operational events and activities
B. The managers of the Event and Access Management Processes
C. The situation where the Service Desk manager is required to monitor the status of the infrastructure when Service Desk Operators are not available
D. The tools used to monitor the status of the IT Network
Answer:A
Operations Control refers to?
A. Overseeing the monitoring and escalating of IT operational events and activities B. The managers of the Event and Access Management Processes C. The situation where the Service Desk manager is required to monitor the status of the infrastructure when Service Desk Operators are not available D. The tools used to monitor the status of the IT Network