The FIRST step to successful balanced scorecard implementation is clarifying
A. the organizations vision and strategy.
B. the elements that pertain to value-added aspects of the business.
C. the owners expectations about return on investment.
D. the objectives of all four balanced scorecard measurement perspectives.
Answer:A
The FIRST step to successful balanced scorecard implementation is clarifying
A. the organizations vision and strategy. B. the elements that pertain to value-added aspects of the business. C. the owners expectations about return on investment. D. the objectives of all four balanced scorecard measurement perspectives.