Which of the following is not an idea that can be incorporated by top management in a company to develop the Total Quality Program of a company?
A. Management meetings
B. Focus on products and not processes
C. Company magazines
D. Company newsletters
Answer:B
Which of the following is not an idea that can be incorporated by top management in a company to develop the Total Quality Program of a company?
A. Management meetings B. Focus on products and not processes C. Company magazines D. Company newsletters