In a deployed Contact Center Rls. 7.0 network with several sites, which condition will occur if the Network Control Center (NCC) server experiences a hardware failure that drops the server from the network?
A. all call routing and call processing in the network will stop
B. calls are routed between sites but no network call-by-call data will be transferred to the NCC
C. calls will not be routed between sites in the network
D. the Contact Center Manager Servers at each site in the network will also fail
Answer:B
In a deployed Contact Center Rls. 7.0 network with several sites, which condition will occur if the Network Control Center (NCC) server experiences a hardware failure that drops the server from the network?
A. all call routing and call processing in the network will stop B. calls are routed between sites but no network call-by-call data will be transferred to the NCC C. calls will not be routed between sites in the network D. the Contact Center Manager Servers at each site in the network will also fail