Employees will be on their best behavior during phone calls if they know that those calls are being monitored. Identify this effect of employee monitoring.
A. The placebo effect
B. The observer-expectancy effect
C. The Hawthorne effect
D. The halo effect
Answer:C
Employees will be on their best behavior during phone calls if they know that those calls are being monitored. Identify this effect of employee monitoring.
A. The placebo effect B. The observer-expectancy effect C. The Hawthorne effect D. The halo effect