What happens when the top management does not effectively communicate about the company’s TQM program properly from top to bottom?
A. The TQM program fails to achieve the desired target
B. The TQM program successfully achieves its desired target
C. There is no need to communicate messages
D. Nothing happens to the company’s progress
Answer:A
What happens when the top management does not effectively communicate about the company’s TQM program properly from top to bottom?
A. The TQM program fails to achieve the desired target B. The TQM program successfully achieves its desired target C. There is no need to communicate messages D. Nothing happens to the company’s progress