Universal Containers has four internal divisions that use Salesforce Knowledge. Compliance requirements mandate that each division should only have access to its own articles when performing a search. Which solution should a consultant recommend to meet this requirement?
A. Create a single data category group for each division and provide access using the role hierarchy.
B. Create separate data category groups for each division and assign the category to a division profile.
C. Create a sharing rule for each division to provide access based on criteria of the article.
D. Create a sharing rule for each division to provide access using the role hierarchy.
Answer:A
Universal Containers has four internal divisions that use Salesforce Knowledge. Compliance requirements mandate that each division should only have access to its own articles when performing a search. Which solution should a consultant recommend to meet this requirement?
A. Create a single data category group for each division and provide access using the role hierarchy. B. Create separate data category groups for each division and assign the category to a division profile. C. Create a sharing rule for each division to provide access based on criteria of the article. D. Create a sharing rule for each division to provide access using the role hierarchy.