Which two requirements demonstrate the need to configure correspondence? (Choose Two)
A.Assign a new insurance claim to a case worker to process.
B.Phone a customer for additional information about the case.
C.Fax a new insurance claim to the auto repair shop.
D.Text the customer with status changes in an insurance claim.
Answer:B
Which two requirements demonstrate the need to configure correspondence? (Choose Two)
A.Assign a new insurance claim to a case worker to process. B.Phone a customer for additional information about the case. C.Fax a new insurance claim to the auto repair shop. D.Text the customer with status changes in an insurance claim.