As a reason for resistance to change, the term “inertia” refers to _____.
A. lacking adequate information about the need for change
B. being comfortable with the present way of doing things
C. mistrusting those who are communicating the need for change
D. all of the above
Answer:B
As a reason for resistance to change, the term “inertia” refers to _____.
A. lacking adequate information about the need for change B. being comfortable with the present way of doing things C. mistrusting those who are communicating the need for change D. all of the above