*Remark: Panasonic provides Cathay Pacific’s Wi-Fi service. If you have any questions about your order, please email Panasonic at customercare@panasonic.aero. You can also call the US toll-free number +1-855-752-0055 or Hong Kong toll-free number +800-906-284 (additional charges may incur if you call the toll-free numbers outside of its respective country).