The Labour Relations Division of the Labour Department provides consultation service to assist employers and helpers in understanding the various employment entitlements. The division also provides free conciliation service to resolve claims under the Employment Ordinance (EO) or the employment contract. If conciliation is not successful, the Labour Department will, at the request of the party concerned and depending on the claimed amount, refer the case to the Minor Employment Claims Adjudication Board or the Labour Tribunal for adjudication.