HKAAA is pleased to have invited the masterminds behind major ticketing systems to talk about their respective systems. Mr. Esmond Chan, Senior Manager (Ticketing), Leisure and Cultural Services Department will introduce the URBTIX system updates; Mr. Mike Hill, Festival Director and Co-Founder of Ticketflap / Clockenflap and Ms. Jacqueline Lo, Project Manager of Art-mate will respectively introduce their independent ticketing systems, as well as other supplementary services available.