Certain Lenovo product and service support activities may also involve you contacting Lenovo or Lenovo contacting you, including by phone, email or chat. Please note that, in these cases, we may record calls for staff training and quality assurance purposes. To provide you with the service or support that you have requested, such as requesting technical support or repair under a warranty for your Lenovo product, Lenovo customer service personnel may also collect and access personal information about you, such as your user profile, account information, contact information, Lenovo product and service identifiers, and information about how you use your Lenovo product and service.