Online customer service (“Online Customer Service”) will be available from 9:00 a.m. to 6:00 p.m. local time in Hong Kong every day (except Saturdays, Sundays and public holidays in Hong Kong) or at such other times as we shall in our discretion deem appropriate. While we endeavor to respond to each and every enquiry that you post as soon as possible, we shall not be responsible and/or liable for any delayed response or omission to respond.