SOGO and its affiliates, staffs, dealers and any engaged third parties shall not be liable to (i) any losses or damages of the delivered goods; or (ii) the goods being contaminated due to any person or reason which is either not suitable for human consumption or affect the health of consumers causing personal injuries and death, both of which arising from the customer's request to deliver the goods to the door of designated address unattended, or have the goods received by the designated management office of the building on behalf of the customers.