Nancy L. Hom is the Chief Financial Officer and Assistant General Manager for Business Services, providing direction and oversight for the Financial Services, Audit, Grants & Loans, Information Technology Services, Customer Services, and Strategy Innovation & Change bureaus. She has led several important bureaus of Business Services, including serving as the Assurance & Internal Control Director for ten years; and more recently as the SFPUC’s Co-Deputy Chief Financial Officer. Nancy has nearly 20 years of experience leading financial and governance teams in public agencies and has invaluable knowledge of the City’s financial and accounting guidelines and systems, capital improvement projects, and regulatory affairs. Prior to joining the SFPUC, she served as the Chief Financial Officer for the Department of Child Support Services and as a leader in the Office of the Controller’s Budget and Analysis division.