Cancellation Policy 1. If there is any change of arrival day or cancellation of the guaranteed reservations, the guest has to inform the Hotel with notice by not less than 72 hours prior to the arrival day either by email to Hotel’s Reservation Department (rsvn@harbourbayhotel.com) / fax (no. +852 2154 7988) during office hours *Through Monday to Saturday, from 0900-1800hrs at local time with GMT+8, except Sundays and Public Holidays* or Hotel’s Reception Desk (fo@harbourbayhotel.com) / fax (no. +852 2154 7913) after office hours.