For any problems related to the Wi-Fi.HK service, you are recommended to contact the organisations that are providing the Wi-Fi service in the corresponding hotspot locations. Details of their support contact can be found at the Hotspot Locations page of the website or the mobile app. For other enquiries about the Wi-Fi.HK brand, please contact us at: Tel: (852) 2594 6607 / (852) 2594 6605 Fax: (852) 3691 8972 Email: [email protected]