description: An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
metrics:
cvssV3_0: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: LOW
baseScore: 7.6
baseSeverity: HIGH
confidentialityImpact: HIGH
integrityImpact: LOW
privilegesRequired: LOW
scope: UNCHANGED
userInteraction: NONE
vectorString: CVSS:3.0/AC:L/AV:N/A:L/C:H/I:L/PR:L/S:U/UI:N
version: 3.0
]