title: command injection vulnerability in Helpdesk
description: The vulnerability have been reported to affect earlier versions of QTS. If exploited, this command injection vulnerability could allow remote attackers to run arbitrary commands. This issue affects: QNAP Systems Inc. Helpdesk versions prior to 3.0.3.
problem types: CWE-77 Improper Neutralization of Special Elements used in a Command ('Command Injection')
affected:
{
product: Helpdesk
vendor: QNAP Systems Inc.
versions:
lessThan: 3.0.3, status: affected, version: unspecified, versionType: custom
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: HIGH
baseScore: 9.8
baseSeverity: CRITICAL
confidentialityImpact: HIGH
integrityImpact: HIGH
privilegesRequired: NONE
scope: UNCHANGED
userInteraction: NONE
vectorString: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
version: 3.1
]
solutions: QNAP has already fixed these issues in Helpdesk 3.0.3 and later versions.