title: Missing file type check in avatar picture upload
description: Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
This issue affects OTRS:  from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.
problem types: CWE-20 Improper Input Validation
affected:
{
defaultStatus: unknown
modules: [Agent Interface, External Interface]
product: OTRS
vendor: OTRS AG
versions:
lessThanOrEqual: 8.0.37, status: affected, version: 8.0.x, versionType: Patch
lessThanOrEqual: 2023.1.1, status: affected, version: 2023, versionType: Patch
lessThanOrEqual: 7.0.48, status: affected, version: 7.0.x, versionType: Patch
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: NONE
baseScore: 3.5
baseSeverity: LOW
confidentialityImpact: LOW
integrityImpact: NONE
privilegesRequired: LOW
scope: UNCHANGED
userInteraction: REQUIRED
vectorString: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
version: 3.1
]
format: CVSS
scenarios: GENERAL
solutions: Update to OTRS Patch 2024.1.1
Update to OTRS 7.0.49 (Long Term Support Users)