title: SQL Injection via OTRS Search API
description: Improper Input Validation vulnerability in OTRS AG OTRS, OTRS AG ((OTRS)) Community Edition allows SQL Injection via TicketSearch Webservice
This issue affects OTRS: from 7.0.1 before 7.0.40 Patch 1, from 8.0.1 before 8.0.28 Patch 1; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
problem types: CWE-20 Improper Input Validation
affected:
{
defaultStatus: affected
modules: Generic Interface
product: OTRS
vendor: OTRS AG
versions:
lessThan: 7.0.40 Patch 1, status: affected, version: 7.0.1, versionType: Patch 1 (2022-12-19)
lessThan: 8.0.28 Patch 1, status: affected, version: 8.0.1, versionType: Patch 1 (2022-12-19)
}
{
defaultStatus: affected
modules: Generic Interface
product: ((OTRS)) Community Edition
vendor: OTRS AG
versions:
lessThanOrEqual: 6.0.34, status: affected, version: 6.0.1, versionType: All
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: NONE
baseScore: 6.5
baseSeverity: MEDIUM
confidentialityImpact: HIGH
integrityImpact: NONE
privilegesRequired: LOW
scope: UNCHANGED
userInteraction: NONE
vectorString: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
version: 3.1
]
format: CVSS
scenarios: GENERAL
solutions: Update to OTRS 7.0.40 Patch 1 or OTRS 8.0.28 Patch 1 released on 19th December 2022