description: This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.
problem types: CWE-284 Improper Access Control
affected:
{
product: Helpdesk
vendor: QNAP Systems Inc.
versions:
lessThan: 3.0.1, status: affected, version: unspecified, versionType: custom
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: HIGH
baseScore: 9.8
baseSeverity: CRITICAL
confidentialityImpact: HIGH
integrityImpact: HIGH
privilegesRequired: NONE
scope: UNCHANGED
userInteraction: NONE
vectorString: CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
version: 3.1
]