title:  Possible XSS in Ticket Actions
description: Improper Input Validation vulnerability in OTRS AG OTRS (Ticket Actions modules), OTRS AG ((OTRS)) Community Edition (Ticket Actions modules) allows Cross-Site Scripting (XSS).This issue affects OTRS: from 7.0.X before 7.0.42; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.
problem types: CWE-79 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
affected:
{
defaultStatus: affected
modules: Ticket Actions
product: OTRS
vendor: OTRS AG
versions:
lessThan: 7.0.42, status: affected, version: 7.0.x, versionType: Patch
}
{
defaultStatus: affected
modules: Ticket Actions
product: ((OTRS)) Community Edition
vendor: OTRS AG
versions:
lessThanOrEqual: 6.0.34, status: affected, version: 6.0.1, versionType: All
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: NONE
baseScore: 6.1
baseSeverity: MEDIUM
confidentialityImpact: LOW
integrityImpact: LOW
privilegesRequired: NONE
scope: CHANGED
userInteraction: REQUIRED
vectorString: CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
version: 3.1
]
format: CVSS
scenarios: GENERAL
solutions: Update to OTRS 7.0.42