title: Autocomplete in the form login screens
description: In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
problem types: CWE-16 Configuration
affected:
{
vendor: OTRS AG
product: ((OTRS)) Community Edition
versions:
version: 5.0.x, status: affected, lessThanOrEqual: 5.0.41, versionType: custom
version: 6.0.x, status: affected, lessThanOrEqual: 6.0.26, versionType: custom
}
{
vendor: OTRS AG
product: OTRS
versions:
version: 7.0.x, status: affected, lessThanOrEqual: 7.0.15, versionType: custom
}
metrics:
cvssV3_1: [
version: 3.1
vectorString: CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
attackVector: NETWORK
attackComplexity: LOW
privilegesRequired: LOW
userInteraction: REQUIRED
scope: UNCHANGED
confidentialityImpact: LOW
integrityImpact: NONE
availabilityImpact: NONE
baseScore: 3.5
baseSeverity: LOW
]
solutions:  Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27, ((OTRS)) Community Edition 5.0.42.
Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/1b74e24582c946d02209acfc248d4ba451251f93
Patch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/7974ea582211c13730d223fc4dcdffa542af423f