title: Password is send back to client
description: A Vulnerability in OTRS AgentInterface and ExternalInterface allows the reading of plain text passwords which are send back to the client in the server response-
This issue affects OTRS: from 8.0.X through 8.0.37.
problem types: CWE-522 Insufficiently Protected Credentials
affected:
{
defaultStatus: unaffected
modules: [AgentInterface, ExternalInterface]
product: OTRS
vendor: OTRS AG
versions:
lessThanOrEqual: 8.0.37, status: affected, version: 8.0.x, versionType: Patch
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: ADJACENT_NETWORK
availabilityImpact: NONE
baseScore: 8.1
baseSeverity: HIGH
confidentialityImpact: HIGH
integrityImpact: HIGH
privilegesRequired: NONE
scope: UNCHANGED
userInteraction: NONE
vectorString: CVSS:3.1/AV:A/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
version: 3.1
]
format: CVSS
scenarios: GENERAL
solutions: Update to OTRS Patch 2023.1.1