title: Possible XSS in Admin Interface
description: An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
problem types: CWE-79 Cross-site Scripting (XSS)
affected:
{
product: OTRS
vendor: OTRS AG
versions:
lessThanOrEqual: 7.0.36, status: affected, version: 7.0.x, versionType: custom
lessThanOrEqual: 8.0.24, status: affected, version: 8.0.x, versionType: custom
}
{
product: ((OTRS)) Community Edition
vendor: OTRS AG
versions:
lessThan: 6.0.x*, status: affected, version: 6.0.1, versionType: custom
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: NONE
baseScore: 3.5
baseSeverity: LOW
confidentialityImpact: LOW
integrityImpact: LOW
privilegesRequired: HIGH
scope: UNCHANGED
userInteraction: REQUIRED
vectorString: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:L/A:N
version: 3.1
]
solutions: Update to OTRS 7.0.37 or OTRS 8.0.25.