title: Perl Code execution in Template Toolkit
description: Attacker might be able to execute malicious Perl code in the Template toolkit, by having the admin installing an unverified 3th party package
problem types: CWE-913 Improper Control of Dynamically-Managed Code Resources
affected:
{
product: OTRS
vendor: OTRS AG
versions:
status: affected, version: 7.0.x 7.0.36
status: affected, version: 8.0.x 8.0.24
}
{
product: ((OTRS)) Community Edition
vendor: OTRS AG
versions:
lessThan: 6.0.x*, status: affected, version: 6.0.1, versionType: custom
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: HIGH
baseScore: 6.8
baseSeverity: MEDIUM
confidentialityImpact: HIGH
integrityImpact: HIGH
privilegesRequired: HIGH
scope: UNCHANGED
userInteraction: REQUIRED
vectorString: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:H/A:H
version: 3.1
]
solutions: Update to OTRS 8.0.25 or OTRS 7.0.37.