title: FreeScout OS Command Injection vulnerability
description: FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.
problem types: CWE-78: Improper Neutralization of Special Elements used in an OS Command ('OS Command Injection')
affected:
{
vendor: freescout-helpdesk
product: freescout
versions:
version: < 1.8.128, status: affected
}
metrics:
cvssV3_1: [
attackComplexity: HIGH
attackVector: NETWORK
availabilityImpact: HIGH
baseScore: 9.1
baseSeverity: CRITICAL
confidentialityImpact: HIGH
integrityImpact: HIGH
privilegesRequired: NONE
scope: CHANGED
userInteraction: NONE
vectorString: CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H
version: 3.1
]