title: Hard credentials discovered in SolarWinds Web Help Desk which allows to execute Arbitrary Hibernate Queries
description: Hard coded credentials discovered in SolarWinds Web Help Desk product. Through these credentials, the attacker with local access to the Web Help Desk host machine allows to execute arbitrary HQL queries against the database and leverage the vulnerability to steal the password hashes of the users or insert arbitrary data into the database.
problem types: CWE-798: Exposure of Sensitive Information to an Unauthorized Actor
affected:
{
defaultStatus: unaffected
product: Web Help Desk
vendor: SolarWinds
versions:
lessThan: 12.7.7 HF 1 , status: affected, version: 12.7.7 and previous versions, versionType: custom
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: LOCAL
availabilityImpact: NONE
baseScore: 6.8
baseSeverity: MEDIUM
confidentialityImpact: HIGH
integrityImpact: LOW
privilegesRequired: NONE
scope: UNCHANGED
userInteraction: NONE
vectorString: CVSS:3.1/AV:L/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N
version: 3.1
]
format: CVSS
scenarios: GENERAL
solutions: SolarWinds advises the customers to upgrade to the latest Web Help Desk 12.7.7 Hotfix 1 product release once it becomes generally available.