title: Information disclosure
description: When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it's possible to mix them and to send private key to the third-party instead of public key. This issue affects ((OTRS)) Community Edition: 5.0.42 and prior versions, 6.0.27 and prior versions. OTRS: 7.0.16 and prior versions.
problem types: CWE-201 Information Exposure Through Sent Data
affected:
{
vendor: OTRS AG
product: ((OTRS)) Community Edition
versions:
version: 6.0.x <= 6.0.27, status: affected
version: 5.0.x <= 5.0.42, status: affected
}
{
vendor: OTRS AG
product: OTRS
versions:
version: 7.0.x <= 7.0.16, status: affected
}
metrics:
cvssV3_1: [
version: 3.1
vectorString: CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:N/A:N
attackVector: NETWORK
attackComplexity: LOW
privilegesRequired: HIGH
userInteraction: REQUIRED
scope: UNCHANGED
confidentialityImpact: HIGH
integrityImpact: NONE
availabilityImpact: NONE
baseScore: 4.5
baseSeverity: MEDIUM
]
solutions: Upgrade to OTRS 7.0.17, ((OTRS)) Community Edition 6.0.28
Patch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/ff725cbea77f03fa296bb13f93f5b07086920342
Patch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/fb0e6131e79aa2ba9c7acbd16f4ee4e73289f64b