title: Improper checks for deactivated users during login in synapse
description: Synapse is a Matrix protocol homeserver written in Python with the Twisted framework. In affected versions it may be possible for a deactivated user to login when using uncommon configurations. This only applies if any of the following are true: 1. JSON Web Tokens are enabled for login via the `jwt_config.enabled` configuration setting. 2. The local password database is enabled via the `password_config.enabled` and `password_config.localdb_enabled` configuration settings *and* a user's password is updated via an admin API after a user is deactivated. Note that the local password database is enabled by default, but it is uncommon to set a user's password after they've been deactivated. Installations that are configured to only allow login via Single Sign-On (SSO) via CAS, SAML or OpenID Connect (OIDC); or via an external password provider (e.g. LDAP) are not affected. If not using JSON Web Tokens, ensure that deactivated users do not have a password set. This issue has been addressed in version 1.85.0. Users are advised to upgrade.
problem types: CWE-287: Improper Authentication
affected:
{
vendor: matrix-org
product: synapse
versions:
version: < 1.85.0, status: affected
}
metrics:
cvssV3_1: [
attackComplexity: LOW
attackVector: NETWORK
availabilityImpact: NONE
baseScore: 5.4
baseSeverity: MEDIUM
confidentialityImpact: LOW
integrityImpact: LOW
privilegesRequired: LOW
scope: UNCHANGED
userInteraction: NONE
vectorString: CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
version: 3.1
]