Instant messaging
Instant messaging offers real-time communication and allows easy collaboration, which might be considered more akin to genuine conversation than email's "letter" format. In contrast to e-mail, the parties know whether the peer is available. Most systems allow the user to set an online status or away message so peers are notified when the user is available, busy, or away from the computer. On the other hand, people are not forced to reply immediately to incoming messages. For this reason, some people consider communication via instant messaging to be less intrusive than communication via phone. However, not all popular systems allow the sending of messages to people not currently logged on (offline messages), thus removing much of the difference between IM and email.