Instant messaging
Organizations of all types must protect themselves from the liability of their employees' inappropriate use of IM. The informal, immediate, and ostensibly anonymous nature of instant messaging makes it a candidate for abuse in the workplace. The topic of inappropriate IM use became front-page news in October 2006 when Congressman Mark Foley resigned his seat after admitting sending offensive instant messages of a sexual nature to underage former House pages from his Congressional office PC. The Mark Foley Scandal led to media coverage and mainstream newspaper articles warning of the risks of inappropriate IM use in workplaces. In most countries, corporations have a legal responsibility to ensure harassment-free work environment for employees. The use of corporate-owned computers, networks, and software to harass an individual or spread inappropriate jokes or language creates a liability for not only the offender but also the employer. A survey by IM archiving and security provider Akonix Systems, Inc. in March 2007 showed that 31% of respondents had been harassed over IM at work. Companies now include instant messaging as an integral component of their policies on appropriate use of the World Wide Web, email, and other corporate assets.