Arbitration
Another form of alternative dispute resolution is mediation. Mediation and arbitration both use neutral third parties. For that reason they are sometimes confused. One difference is that a mediator does not make any decisions. Instead the mediator works towards getting both parties to agree. Unlike Arbitration, there is usually only one mediator. Another difference is that mediation is usually non-binding. Mediation is used more often in smaller disputes or when the matter is kept confidential. In some jurisdictions, mediation is required before a case can come to court.