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6a. Evaluate other people’s behaviors and 
thoughts, and tell them that they are wrong or that they should be different 
when you feel sure you are right.
6B. If you do not agree with what another person is doing or thinking, try to 
understand how it could make sense if you understood the causes.
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•3a. Observe the small clues that indicate 
what is going on in social situations.
3B. Observe only what people say, and ignore nonverbal signals.•
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•7a. Assume that if you tell a person his 
or her request of you makes sense, that’s all you have to do to validate the 
person.
7B. When a person asks you for something, giving the person what 
has been asked for is validation.
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4a. Jump to conclusions about what 
people mean.