Mindful if you need it).
 
4. re inforcing  comments to make.
 
5. mi ndful and ap pearing  confident comments to make (if needed).
 
6 ne gotiating comments to make, plus turn-the-table comments (if needed).
 
7. va lidating  comments.
 
8. Eas y manner comments.
 
W
rite on the back side all the things you want to avoid  doing and saying.