**Sarah, continues on her journey, she is a 37-year-old mother who has been employed for one year as an HR professional in the Learning and Development department. She works part-time from 9am-1pm and is very patient, enthusiastic, and courageous. In her free time, Sarah enjoys going to the theater and fine dining. Sarah is often working from home and communicates with many different departments internationally. She is responsible for implementing organizational requirements in Sharepoint and has to convince others internally. Although she is not an IT expert, she is a nimble user and motivated to learn herself. Sarah is also responsible for content and training when transitioning global processes. Sarah's main needs include quick access to information and resources, backing from her boss, good support from Sharepoint administrator and IT department, easy-to-use apps, and more registrations for events. Her target audience is very broad for all departments, from technicians to office help. Sarah needs to pick up employees. To exceed Sarah's needs, you offer her certainty in implementing products to meet internal requirements, excellent communication and support, help in making customizations in her environment, live demos not only highlighting features but possibilities as well, and training. By providing these solutions, you can help Sarah in her role as an HR professional and support her in achieving her personal and professional goals.** - <@1100744243095543858> (fast)