Although you don’t want to provoke an angry confrontation, you also don’t need to be a passive-aggressive person’s punching bag. Passive aggression can be very damaging and a form of abuse. It’s your right to set boundaries.  One of the biggest mistakes people make is to be way too lenient. Once you give in to passive-aggressive behavior, you lose your options. This is, at its root, a power struggle. You can remain positive and calm, while still being strong and firm about how much you are willing to take. Follow through on the limits you set. Make it clear that you won't tolerate being mistreated. If a person is constantly late and it bothers you, make it clear to the person that next time she is late meeting you for a movie, you're just going to go in without her. That’s a way of saying you’re not going to pay the price for his or her behavior. The best way to deal with this type of anger is to detect any changes as soon as possible. The best way to do this is to get to the root of the anger.  If this person is one who doesn't typically show anger, then talk to someone who knows the person well enough to tell what angers him or her, and what subtle signs that the person may give when angry. Dig deeply, and honestly assess what might be driving the passive aggression. Passive-aggressive behavior is usually a symptom of another cause. There's aggressive communication, there's passive communication, and there's passive-aggressive communication. None of these is as effective as assertive communication.  Assertive communication means being assertive and nonreactive, yet respectful. Show confidence, be collaborative, and express that you want to solve the problem in a way that works for both people.  It's also important to listen and not inject accusations or blame into the conversation. Consider the other person’s point-of-view, and acknowledge it. Validate their feelings, even if you think they are wrong. If a person is passive-aggressive towards you on a regular basis, it is perfectly reasonable to avoid that person. You have to put your own well-being first.  Find ways to spend a limited amount of time with the person, and try to interact with them when you are in a group. Avoid one-on-one interaction. If they are not contributing anything significant besides negative energy, ask yourself whether it is worth keeping them around in your life at all. Don't tell the passive-aggressive person your personal information, emotions or thoughts.  They may ask questions about your life that seem innocent or kindly concerned. You can answer such questions, but avoid giving detailed information. Keep it brief and vague, but friendly. Avoid topics that are sensitive or reveal your personal weaknesses. Passive-aggressive individuals tend to remember such things you've told them, sometimes even little things in passing, and will find ways to use it against you later. This person should be an objective third party, whether it is an HR representative, a close (but objective) family member, or even a mutual friend. The point is to use someone whom the passive-aggressive person can trust also.  Before meeting with the mediator, give him or her a list of your concerns. Try to see things from other people's points of view, and understand why they are so angry. Don't be obnoxious and just get all passive aggressive about them pushing you away, even if you are trying to help. When you confront the individual yourself, you may hear "relax it was a joke" or "you take things too seriously." That’s why having a third party intervene can work better. Since passive-aggressive individuals operate covertly, they will almost always put up resistance when confronted on their behavior. Denial, excuse making, and finger pointing are just a few of the likely retorts.  Regardless of what they say, declare what you're willing to do going forward. Importantly, offer one or more strong consequences to compel the passive-aggressive person to reconsider his or her behavior. The ability to identify and assert consequence is one of the most powerful skills we can use to "stand down" a passive-aggressive person. Effectively articulated, consequence gives pause to the difficult individual, and compels her or him to shift from obstruction to cooperation. In behavioral psychology terms, reinforcement is something you do or give to a person after they perform a certain behavior. The goal of reinforcement is to increase the rate of that behavior.  This might mean rewarding good behavior that you want to perpetuate or punishing bad behavior you want to eliminate. Positive reinforcement is easier said than done, because bad behavior is more noticeable than good behavior. Be on the lookout for good behavior so you can take every opportunity to reinforce it. For example, if a passive aggressive person is open and honest about their feelings — “I feel like you are being mean to me on purpose!” — that's a good thing! reinforce this behavior by saying “Thank you for tell me how you feel. I really appreciate it when you tell me how you feel.” This will draw positive attention to the good behavior, communicating their feelings. From there you can work to open up a dialogue.
ضع حدودًا مع هذا الشخص. وضح وخاطب جذور المشكلة. تواصل بحزم. حدد متى تتجنب هذا الشخص تمامًا. لا تعطيه أي معلومات يمكن أن يستخدمها ضدك بعد ذلك. اطلب المساعدة من وسيط. أظهر العواقب إذا استمر في هذا السلوك. عزز من السلوك الجيد أو اللائق.