2024 INSC 395 Reportable IN THE SUPREME COURT OF INDIA CIVIL APPELLATE JURISDICTION Civil Appeal No.270 of 2012 Mrs. Bhumikaben N. Modi & Ors. …Appellant(s) Versus Life Insurance Corporation of India …Respondent(s) J U D G M E N T C.T. RAVIKUMAR, J. 1. The appellants herein were the respondents before the National Consumer Disputes Redressal Commission, New Delhi (for short ‘the NCDRC’). As per the impugned order, the NCDRC allowed revision petition No. 3384 of 2006 filed by the Life Insurance Corporation of India, the respondent herein and reversed the concurrent orders of the forums below passed in favour of the appellants herein and dismissed C.A. No.270 of 2012 Page 1 of 35their complaint that culminated in a direction in their favour for grant of compensation. 2. Succinctly stated, the facts that led to the captioned appeal, are as follows: - The appellants are the widow and the children of one Shri Narender Kumar Kantilal Modi (hereafter referred to as ‘the deceased’) who met