The conversation between human and AI assistant.
Is there any live chat vendors that are capable of doing mobile device detection and proactive messaging off the back of it?
Interesting. Can you explain how mobile device detection works in the context of live chat?
Sure. Mobile device detection allows the live chat vendor to identify what type of device the visitor is using, such as a smartphone or tablet. This information can then be used to optimize the chat experience for the visitor by providing mobile-friendly chat interfaces and ensuring that any proactive messages are displayed properly on their device.