The conversation between human and AI assistant.
Why did the Zune hardware fail?
Interesting. Were there any specific features or design aspects of the Zune that may have turned people off?
Some users criticized the Zune for its lack of compatibility with Apple's iTunes software, a feature that was popular with iPod users. Also, the initial design of the Zune was criticized for being bulky and unappealing compared to the sleek design of the iPod.