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How do you fix a Google Play Store account that isn't working?
What if clearing the cache and data doesn't work?
If clearing the cache and data doesn't work, you can try uninstalling and reinstalling the Google Play Store app. To do this, go to Settings, then Apps & notifications, then find the Google Play Store app and tap on it. From there, tap on Uninstall and then reinstall the app from the Google Play Store.