The conversation between human and AI assistant.
How can comcast become the largest internet service provider in USA in spite of their horrible customer service?
Do you think Comcast is doing enough to address their customer service issues right now?
It's hard to say for sure, as I don't have access to all of their internal operations or customer data. However, there have been reports of some improvements in recent years, such as the introduction of their "Customer Experience Transformation Program," which aims to improve their customer service by investing in new technology and training programs. Whether these efforts will be enough to truly turn around their reputation, however, remains to be seen.