The conversation between human and AI assistant.
What do you like about the hospitality industry?
But do you think the rise of technology in the industry could lead to a decline in human interaction and personalized service?
That's a valid concern, but I think technology can actually enhance human interaction in hospitality. With the help of technology, staff can focus on providing better service and more meaningful interactions with customers. Plus, technology can also help collect data and insights to further personalize experiences for customers.