The conversation between human and AI assistant.
Input from which processes could be considered by service level management when negotiating service level agreements (SLA)?
Finally, what role does capacity management play in negotiations of SLAs?
Capacity management can ensure that the service level agreement accurately reflects the capacity required to deliver the service, minimizing the risk of overloading the system and service disruptions. It can also provide insights into future capacity requirements and help to negotiate a more realistic service level agreement that takes into account future growth.