The conversation between human and AI assistant.
What would cause the customer to reopen a case that had been adjudicated favorably for a top secret 3 months after that case closed in the field?
That's interesting. Do you think the customer may have a hard time getting their case reopened if it has already been adjudicated and closed?
It depends on the specific circumstances and the policies of the organization or agency involved. Generally, if the customer has new evidence or can show that the original decision was flawed in some way, they may have a better chance of getting their case reopened.