The conversation between human and AI assistant.
What does a job in bpo means?
What kind of skills do you need to have to work in BPO?
Some of the skills that are commonly required for BPO jobs include strong communication skills, excellent problem-solving abilities, and a good understanding of customer service principles. Attention to detail, ability to multitask and work under pressure, and computer literacy are other important skills. Fluency in the language used for customer interaction is also a must.