The conversation between human and AI assistant.
How can companies find the ROI for offering a certification or credential (e.g. Hubspot’s Inbound Academy and Google’s certifications)?
That’s a good point. But how do we measure a individual employee’s performance based on the certification?
One option could be to track the individual’s performance before and after obtaining the certification. Other measurements could include employee feedback, customer satisfaction, and sales generated as a result of having a certified employee.