The conversation between human and AI assistant.
What would cause the customer to reopen a case that had been adjudicated favorably for a top secret 3 months after that case closed in the field?
What happens if the customer is able to reopen their case successfully? Will the case be adjudicated again from scratch, or will the original decision be reviewed and modified as needed?
Again, it depends on the specific circumstances and policies involved. In some cases, the case may be adjudicated again from scratch to ensure that all relevant information is taken into account. In other cases, the original decision may be reviewed and modified as needed based on the new information or evidence presented.