PayPal customers can claim a share of a class action lawsuit settlement.
In 2002, lawsuits were filed against PayPal, alleging (among other issues) that PayPal illegitimately restricted customers' access to their money:Filed in California Superior Court in Santa Clara County, the suit charges PayPal with illegitimately restricting customers' access to their money. PayPal frequently locks customers' accounts if it suspects that fraud played a part in a transaction, even if the amount in doubt is a fraction of the total amount in an account, said Gail Koff, an attorney and founding partner of Jacoby & Meyers, which filed the lawsuit. The result is that customers can't accept any more payments via PayPal, pay anyone through the service, or withdraw any of their money until PayPal clears the transaction. That can often take days or even weeks, customers charge. 'Under the guise of needing to protect consumers from fraud, they themselves are guilty of fraudulent abuse of their customers,' Koff said PayPalThose lawsuits were settled in June 2004:PayPal has reached a preliminary settlement with some customers who accused the eBay unit of illegally freezing their funds. The company said it will pay a total of $9.25 million to settle the federal class-action suit, $3.4 million of which will pay lawyers' fees and costs. PayPal admitted no wrongdoing in settling the claims, which were filed in 2002 as part of two federal class-action suits that also alleged other customer service deficiencies. Those two cases were merged, and a third case, pending in California state court, will be dismissed if the settlement agreement is approved. 'In this agreement, PayPal does not acknowledge that any of the allegations in the case are true,' PayPal said in an e-mail to customers. The unit 'entered into the settlement agreement to avoid further costs of litigation and to devote resources to more productive areas of our business.'The PayPal site now includes a link which users can follow to view the site hosted by the claims administrator for the class action settlement and learn more about the litigation and class action settlement agreement.PayPal customers who used the service between Oct. 1, 1999 and Jan. 31, 2004 are eligible to file and claim a portion of the approximately $5.8 million settle disbursement.
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