Argument: Open source software is more expensive for governments in the long run.

Open source software is often confused with free software; in fact, it is usually provided at some cost to the user. More importantly, if a Microsoft product fails, a government IT department knows that it can rely on a patch or technical support. Whereas, with open source software, they are left waiting on a community to get round to tackling the problem. This has meant that governments which choose open source software have had to pay for expensive support packages, which makes the total cost of the IT solution similar to that of the closed source software. This has been to the advantage of major consultancy firms, which are often chosen to put together IT solutions and who can make more money from pushing expensive support contracts than on upfront costs for software.

In the rush to find the software with the cheapest sticker price, there is a risk that governments will end up paying more overall for open software that lacks the accessibility and features of the closed source alternatives.

Candidate 1: "While open source software is not always free, it tends to be significantly cheaper than closed source alternatives. For instance, the Brazilian government’s decision to adopt open source software for its housing department in 2005 has generated savings of $120m a year. [i]

Given that, the United States government alone spends $80 billion a year on information technology, the potential for total cost savings is enormous. [ii] The money saved could be used to fund more important government expenditure such as healthcare or education – the very activities that, it was claimed, could be delivered more efficiently and cheaply following widespread adoption of IT systems. Furthermore, simply by discussing adopting open source software, Microsoft has been forced to reduce its prices; it cut its prices by $35m to match Linux’s offering to the city of Munich and, when Brazil began discussing its future software plans, Microsoft was forced to offer to release a cheaper version of its new operating system, Windows Vista. [iii] Ultimately, this not only helps governments, but also helps Microsoft, as many developing nations currently rely on pirated copies of Microsoft software which undermines attempts to stop copyright fraud.

[i] Kingstone, Steve, ‘Brazil adopts open-source software’, BBC News, 2/05/2005.

[ii] ‘Using Technology to Drive Productivity Gains’, Performance.gov, accessed 25/07/2013

[iii] Bailey, Dave. “Microsoft faces value challenge.” Computing. 18/06/2003."
Candidate 2: "This is a matter of national security and sovereignty, as well as one of cost effectiveness. Governments around the world are increasingly shifting their operations online, which has created a vast number of digital tax returns, criminal records, DNA databases and so on. At present, access to, and use of, this information is dependent on private companies which design software to benefit their shareholders.

Open source software hands control of the software needed to access that data to the government and the nation itself, and gives it the ability to shape the data and software based on its own interests.

Hackers have often attacked Microsoft products because of the ubiquity of its closed source software. Hack and malware attacks are ultimately speculative ventures. They target systems that have not received essential security software updates; systems that are operated by naive and inexperienced users; or delicate specialist systems that can be disrupted by a high volume of legitimate, non-aggressive commands and interactions. Such opportunistic attacks are more likely to succeed if hackers are able to direct their efforts toward uncovering the flaws in a single operating system – such as Windows.

In the past, attacks have focussed on consumers and small businesses. By moving away from closed source products, governments can decrease the likelihood that crucial government data will be compromised by a hacker or a virus attack."
Candidate 3: "As the demands of government IT departments become more and more complex, software developers are forced to become increasingly specialized. Yet big firms like Microsoft often lack specialist depth and an understanding of niche markets (such as the market for specialist brail screen readers, which blind individuals use to interact with computers). In many instances, governments’ needs will be better met by the open source market, where innovation and flexibility are built in.

One area where is the open source community’s ability to innovate is particularly relevant to governments is language; Microsoft only supports 33 languages in Windows XP and around 20 in Office XP, as they do not have the economic incentive to provide versions for other languages and dialects. Yet governments often need to provide access to information in dozens of languages and dialects (particularly in countries like Spain with regional languages like Catalan and Basque, or India with its 18 official languages and 1000 dialects). Open source software can easily be adapted to those languages. For instance, OpenOffice has been adapted into 75 languages including Slovenian, Icelandic, Lao, Latvian, Welsh, Yiddish, Basque and Galician, and Indian languages such as Gujarati, Devanagari, Kannada and Malayalam. By using the open-source model of sharing the workload between many users, the Hungarian Foundation for Free Software was able to translate OpenOffice in three days with the help of just over a hundred programmers.

By providing software specialized for the local market, government can encourage greater IT usage by citizens, thereby increasing the skill level of the workforce and multiplying the cost savings made by shifting government services online."

While open source software is not always free, it tends to be significantly cheaper than closed source alternatives. For instance, the Brazilian government’s decision to adopt open source software for its housing department in 2005 has generated savings of $120m a year. [i]

Given that, the United States government alone spends $80 billion a year on information technology, the potential for total cost savings is enormous. [ii] The money saved could be used to fund more important government expenditure such as healthcare or education – the very activities that, it was claimed, could be delivered more efficiently and cheaply following widespread adoption of IT systems. Furthermore, simply by discussing adopting open source software, Microsoft has been forced to reduce its prices; it cut its prices by $35m to match Linux’s offering to the city of Munich and, when Brazil began discussing its future software plans, Microsoft was forced to offer to release a cheaper version of its new operating system, Windows Vista. [iii] Ultimately, this not only helps governments, but also helps Microsoft, as many developing nations currently rely on pirated copies of Microsoft software which undermines attempts to stop copyright fraud.

[i] Kingstone, Steve, ‘Brazil adopts open-source software’, BBC News, 2/05/2005.

[ii] ‘Using Technology to Drive Productivity Gains’, Performance.gov, accessed 25/07/2013

[iii] Bailey, Dave. “Microsoft faces value challenge.” Computing. 18/06/2003.
