Herb also tends to drink too much, and at one point, his three-martini lunches with clients leads him to the brink of full-blown alcoholism. In the episode "Out to Lunch", Herb's reliance on alcohol to try to land customers causes him to blow a deal with a small record store, while he tries to lock down a deal with a representative from a large ad agency (Craig T. Nelson). Eventually, the rep admits that he was fired from the agency weeks ago; Herb realizes that due to his own inebriation, he was unable to see that the rep was just stringing him along for free food and drink. Despondent, Herb is eventually forced to face up to his issues by station manager Arthur Carlson, who convinces him to get the problem under control before it is too late.