During the COVID-19 pandemic in 2020, Norwegian continued to be impacted in its finances and operations, and its value on the open market dropped nearly 80% in the weeks leading up to Black Thursday. On 16 March 2020, the airline announced it was cancelling 85% of its flights and laying off 7,300 workers. On 20 April 2020, the airline reported the bankruptcy of various staffing subsidiaries and the termination of agreements with OSM Aviation, each of which were responsible for staffing the airline's flights from its crew bases outside of Norway, France, and Italy, affecting 4,700 workers.