In April 2018, BBC One's "Watchdog" accused Iceland of leaving meat and milk products out of the fridge for over 14 hours. A former store manager informed the BBC that deliveries to Iceland were removed from a lorry and left for several hours instead of being returned to a controlled temperature. An undercover reporter for the programme responsible for unloading a delivery was told not to prioritise the chilled foods, which were then left out for over 14 hours without being refrigerated despite Food Standards Agency requirements that chilled food should not be left unrefrigerated for more than two hours and should never rise above eight degrees.