"The L.A. Times" considered it "one of the most endearing pieces of romantic pop confection of the '90s," as well as "the most seductive slice of daydream romanticism in years." "GuidetoGay" called it "equally sexy" as her image, "but unlike Madonna’s ‘Erotica’, ‘janet.’ left more to the imagination." "While most expected her to return with an in-your-face dance track, Jackson "eased in the side door" with a more soulful groove. The music video was equally laid back, showing Jackson chilling with her dancers - one of whom was a then unknown Jennifer Lopez." CNN stated the song memorably "set the mood for a sultry summer," while Vulture.com recalled it "slinked its way easily onto summer mix tapes". Additionally, it was declared "the epitome of bedroom slow-jams," among the album's "several iconic hits" which helped define the decade. "Newsday" considered "That's the Way Love Goes" among Jackson's singles which "changed the course of pop," applauding the "all-purpose, feel-good hit," saying "unlike most summer anthems, "That's the Way Love Goes" doesn't have a gimmick. It's just straight-up cool. [...] It got heads bobbin' in countless cars. It filled dance floors with folks finger- pointing along with the chorus. It became an essential part of the soundtrack to barbecues and beach parties. With its laid-back beat and Jackson's sultry- sweet vocals, it doesn't get you excited as much as puts a smile on your face, which may explain why it was never grating despite its omnipresence." "Gold Stripe Magazine" stated "When we think of the 90s, we think of baggy boyfriend jeans, crop tops, big hair, and house parties. Janet Jackson was one woman who defined the decade. On the scene, she was the total package: sexy, talented, and a softspoken sweetheart."