Jackson performed a medley of "That's the Way Love Goes" and "If" at the MTV Video Music Awards. The song was performed along with "Because of Love" on MTV's New Year's Eve special. It was also performed on Top of the Pops and French entertainment show Les Années Tubes. Jackson later performed the song on The Ellen DeGeneres Show during promotion for "20 Y.O." and Good Morning America upon the release of her tenth album "Discipline". It has been performed on each of her following tours, including the janet. Tour, The Velvet Rope Tour, All for You Tour, Rock Witchu Tour, , Unbreakable World Tour, and State of the World Tour with elements of Rock the Boat by Aaliyah. It is also included in her 2019 Las Vegas Residency .