Upon its release, the song received mixed to positive reviews from music critics, many of whom praised Lee's emotional vocal performance and production; others described it as uninspired and mundane. The single achieved moderate commercial success, failing to appear on the main U.S. "Billboard" Hot 100 and entering the top 40 in several countries worldwide, where it spent several weeks charting. A music video directed by Paul Fedor was released in November 2006 and it features Lee and the band performing the song in a dark snowy forest. Lee eventually drowns in a lake full of black water which is meant to illustrate the song's lyrics about feelings of sorrow. The song was performed by the band as part of the set list on four of their five worldwide tours, namely The Open Door Tour (2006–07), the Evanescence Tour (2011-12), their fourth worldwide tour which took place in the period 2016-17 and the Synthesis Tour (2017–18).