Akizzi contacted Egypt and declared himself a servant to the pharaoh. An anti-Hittite coalition, probably organized by Akizzi, was established. Šuppiluliuma tried diplomatic means to solve the conflict but Akizzi rejected them. Hittite military intervention soon followed and Akizzi asked Egypt for troops, but received none. Šuppiluliuma himself came to Qatna, aided by Aziru of Amurru. The Hittite monarch took with him a statue of the sun deity, which had been given to Qatna by an ancestor of Akhenaten. This move symbolized the final capitulation of the kingdom.