The passenger hall has underfloor heating from a groundwater heat pump. Wind towers and louvres draw air into the hall and air curtains prevent fumes getting in. Each bus route has an area within the interchange, buses being automatically directed to a stop in that area. Doors to the hall open once the bus stops and another door at the front allows cyclists to access bus bike racks. Although pedestrians aren't permitted in the bus manoeuvering area, bus speeds are restricted. Cycle racks for 100 bicycles are on two levels and there are e-bike chargers. There are also toilets, luggage lockers and an information counter. Tactile paving guides sight impaired passengers. A large canopy and verandas provide shelter outside.