One comprehensive study found that residents in CAPS neighborhoods were 61% more likely to be satisfied with efforts of the police to reduce and prevent crime when compared to neighborhoods without CAPS. However, the study also found that residents in CAPS neighborhoods were only "marginally" more satisfied with police keeping order when compared to neighborhoods without CAPS. An assessment conducted ten years after implementation of CAPS found that between 1993 and 2000, public perceptions of police effectiveness increased steadily until eventually leveling off in 2000. This demonstrates that the public's confidence in police increased initially as a result of the program. The study notes that this confidence is not specific to particular demographic groups, and is instead a general increase in confidence across all racial and ethnic groups. The report also finds that after 1998, residents became less satisfied with the responsiveness and effectiveness of CAPS, which could possibly be credited to the Chicago Police Department's inability to keep enough beat officers staffed in their respective beats. Though the public trusts the intent and demeanor of police, with 90% of respondents saying they found the police concerned about their problems, only 57% of those same respondents found the police to be responsive to their concerns. One long-time Chicago resident in particular, who regularly attended beat meetings for over three years, stated that the police was doing a very poor job of carrying out the CAPS, and that many times she found police response and action to be almost non-existent. After providing the police with numerous tips and detailed information regarding drug houses, she claims that nothing was ever done to remedy these issues within her community.