Improvements were made to the station ahead of the July 2014 opening of Levi's Stadium, including adding a “event only” side platform south of the eastbound track. During normal operations, this platform is not used and gates prevent access. After the end of a game, the platform is opened and used for eastbound and southbound departures, while the normal island platforms is used only for westbound departures. During very busy events, the new platform has multiple gates, and customers are asked to queue in different lines based on their destination to facilitate rapid loading of trains.