The startup provided computer advice and support, as well as selling early-model cell-phones and accessories. Demand led the business to expand its scope to include PC upgrade and repair services. Orcon remained focused on the local market on Auckland's North Shore. By 1996 the business had expanded its range of products and sphere of operations. It began distributing computer accessories and supplies to small-business owners and to home users throughout the Auckland region and to other parts of New Zealand as required.