The 96th Street station contains two island platforms, two unused side platforms, and four tracks. The outer tracks are used by local trains while the inner two tracks are used by express trains. The station contains two sets of exits: a head house at the northern end, in the median of Broadway at 96th Street, as well as staircases at Broadway and 94th Street. The head house contains elevators, which make the station compliant with the Americans with Disabilities Act of 1990.