Leanne's husband Matt (David Oyelowo) works at a local gym. It is here that several of the characters connect with each other: Press Officer Defne Topcu (Michelle Bonnard) ignores loner Kyle (Rory Kinnear) as he tries to make a conversation. In another scene, Leanne's parents, Barbara (Penelope Wilton) and John (Patrick Malahide) are introduced. The family slowly learn of Leanne's disappearance, and that Rosie and Ethan are now missing too. Kyle seems to have picked them up in a white van. The police begin the investigation, but the Press Officer feels there is a lack of support, and the DSI in charge is relatively new in the position.