In June 2014 Maude warned that elderly people would have to apply for key benefits including Carer's Allowance online. His remarks were criticized by organizations who work with the elderly partly on the grounds that poorer people may not be able to afford computer facilities and, partly because even computer literate people may lose their skills in old age. Whilst critics estimated that over 5 million pensioners have never used the internet, Maude said that 'refuseniks' could be offered a one-off lesson.