Porter writes that Kasztner had to wait in line for two hours in the Agency's office on Erzsébet Boulevard, among scores of Jewish refugees desperate to find a way to escape to Palestine. He eventually barged past Krausz's secretaries and into his office. Krausz explained that he was determined not to alienate the British, which meant that every entry visa had to be legitimate and properly processed, which was consuming all his time. Kasztner offered to help, but Krausz wasn't interested. Porter writes that Krausz took an instant dislike to the "forceful, loud, and insistent Kasztner."