In 2010 the lawyer regulation process was reviewed by The State Bar of Arizona, the Arizona Supreme Court and respondents' counsel representatives. A streamlined system, launched in January, 2011, has resulted in marked improvements in resolution at the Intake stage. The vast majority of charges against lawyers, which might include such things as failing to return calls promptly, can be quickly resolved with a call or letter to the lawyer. These minor charges do not require full investigation. Instead, the resources of the State Bar can be devoted to more serious charges which can take months to investigate.