In the face of constraints encountered the implementation of the 1996 Ordinance, the Head of the Ombudsman raised the suggestion of bringing the Ombudsman out of government and the civil service hierarchy so as to build an independent system to handle complaints of maladministration, with separate financial management. In support of the independence, the government was concurrently encouraged to think from the perspective of ‘managing maladministration’ and was urged to delegate necessary powers in order to ensure the effective working and management after the Ombudsman's departure from the government structure.