The Boyd purchase helped to end the era of mob control in Las Vegas casinos. Prior to that point, Bill Boyd had never considered owning a Las Vegas Strip property. The Boyd family were surprised to see how profitable the Stardust actually was, now that skimming was no longer being practiced there. The Boyds introduced a personal style of customer service. According to Bill Boyd, "When we took over the dealers weren't even allowed to talk to customers. We're more of a family-type company."