Rachel A. Fleming-May, Regina N. Mays and Rachel Radom at the University of Tennessee, Knoxville piloted a collaboration with the Volunteer Bridge Program, a summer program aimed improving retention rates of at-risk students. The libraries created a three-session instruction program used in 2012 and 2013, and assessed student learning using a pre-test and post-test. The post-test found that 91 percent of students felt more comfortable with the library after the workshops, and 81 percent reported being more likely to ask a librarian for help with research.