Fines for failure to meet service obligations were deducted from contract fees paid by the government to Connex. As of July 2006, the most recent fine imposed on Connex by the government was $5.1 million. Connex paid almost $70 million in penalty payments for poor performance over the life of the franchise. Connex released performance data on a monthly basis, usually put on view at railway stations. Fines and customer satisfaction levels are detailed in the quarterly 'Track Record' report released by the Department of Transport.