The call for an ombudsman was first made in a speech in the Legislative Council in February 1965, and such proposal was supported by the councillors who also urged the establishment of an ombudsman in the wake of the 1967 riots. In 1986, the Government published “Redress of Grievances”, which revealed the majority view then that an independent and authorised organisation to handle complaints should be created. Scholars state that the establishment of an ombudsman was argued to be motivated by the Hong Kong Public Administration Reform that emphasised “higher efficiency and better services”, and growing political awareness and democratisation initiated from the mid-80s.