In 2020, during an update to the Spring Grove Cemetery website, the cemetery removed public access to original burial record cards for burials dating from 1844 when the cemetery was founded through the late 1970s. The cemetery website which reports that the cemetery is, "one of the largest non-profit cemeteries in the United States" removed these previously accessible burial record cards, available for years via the Spring Grove website. These original records were invaluable to historians, genealogical researchers and families but were removed when the new 'locate a loved one' link was added. This 'locate a loved one' link will provide clear directions to most grave sites at the cemetery but other than year of burial for the deceased, the page does not provide any other burial information for many deceased such as dates and places of birth, death, burial date and family connections for the deceased. This information is often contained on the original burial record cards. The cemetery has posted a notice that the original burial records are now only available for a FEE if cemetery office staff responds to requests for burial records.