In March 2017, the International Customer Management Institute named Web.com a finalist in the "Best Large Contact Center" category at its annual Global Contact Center Awards, which recognize "companies and individuals that honor leadership, vision, innovation and strategic accomplishments within the customer service industry." In May 2017, the company relocated 175 employees within Scottsdale, Arizona's SkySong development into the SkySong 4 building. Yodle, which was acquired by Web.com in 2016, had moved into SkySong in 2009. The new SkySong 4 office space will house administrative and sales operations. The company was reportedly approached by private equity firms about a possible buyout in 2017.