The company founded and organized the annual "Museums and the Web" and ICHIM ("International Cultural Heritage Informatics Meeting") conferences until 2011. It publishes conference proceedings, educational materials, research reports and articles. It organizes workshops and seminars on the management of electronic records, virtual libraries and archives, multimedia and interactive publishing, intellectual property management and electronic information standards. Residential seminars are organized on Grindstone Island, Big Rideau Lake, in the Rideau Canal System. The company offers consultancy for archives, museums, libraries and cultural heritage organizations relating to information technology issues.