Access to the five platforms is via steep wooden staircases, which are unusable by infirm or physically disabled passengers. Most services at the station call at Platforms 3 and 4, on the slow lines into Victoria. Platform 1 (the former down South London line platform) is made completely from wood and ceased to be used from December 2012. Platform 1 has had its tracks removed and its future is uncertain. Platform 2 (the former up South London line platform) is used by the limited London Overground services that serve the station; it is now a terminal platform since the adjacent Platform 3 was extended over the former junction between the South London and main lines in 2014. Platform 5, on the down fast line from Victoria, is rarely used, usually during engineering works or congestion problems in London Victoria with services passing towards Clapham Junction.