Due to the slow response to the hurricane, New Orleans's top emergency management official called the effort a "national disgrace" and questioned when reinforcements would actually reach the increasingly desperate city. New Orleans's emergency operations chief Terry Ebbert blamed the inadequate response on the Federal Emergency Management Agency (FEMA). "This is not a FEMA operation. I haven't seen a single FEMA guy", he said. "FEMA has been here three days, yet there is no command and control. We can send massive amounts of aid to tsunami victims, but we can't bail out the city of New Orleans."