A French sergeant (Marchand, portrayed by Georges Siatidis), of the United Nations Protection Force (UNPROFOR), gets involved in effort to help the three trapped soldiers, despite initial orders to the contrary by high command. UNPROFOR's mission in Bosnia was to guard the humanitarian aid convoys, to remain neutral and act as a mere bystander. Luckily, an English reporter arrives on scene, bringing media pressure to bear that moves the United Nations high command to swing into action to try to save the soldiers.