Since 2008, Progressive's television advertisements have featured an overly enthusiastic woman named Flo (played by actress Stephanie Courtney), who explains the benefits of Progressive Insurance. In December 2010, the company introduced the "Messenger," as a complementary campaign. He was played by John Jenkinson. The Flo universe also includes Jamie, an awkward fellow Progressive employee; and Bill and Tom, rival insurance salesmen from the figurative straw man "A. Nother Insurance Company." Bill and Tom were largely discontinued after Allstate filed a claim with the Better Business Bureau alleging that Progressive was making a false claim that they offered discounts that Allstate and other insurance providers did not.