In the days following her appearance on "TRL", Carey began displaying what was described as "erratic behavior". On July 20, Carey held a record signing for the CD single of "Loverboy" at Roosevelt Field shopping mall in Long Island before fans and the media. As a camera crew covered the event, she began rambling on several subjects before finally discussing radio host Howard Stern and how his jokes about herself on his program bothered her greatly and how everything in life should be positive. At that point, Carey's publicist Cindi Berger grabbed the microphone from her hand, and asked the news crew to stop filming. Berger said later, "She was not speaking clearly and not talking about what she had come to talk about: her record." Only days later, Carey began posting irregular voice notes and messages on her official website: