In 2013, plans were revealed for the centre to be refurbished. The refurbishment started in February 2014 and was completed in summer 2015. It was undertaken by Laing O'Rourke and features a new restaurant quarter in the clock tower area and new lighting, flooring, entrances, and toilet facilities. This is the second refurbishment of the centre since the last major refurbishment in 1997. There are plans for an extension to the centre to increase floor space, but these will not be considered until plans for Intu Broadmarsh have been submitted.