On 9 November 2017, Council began sending ballots to all relevant residents and property owners, asking whether they approved of the name change. The ballot paper required voters to mark a "Yes" or a "No" box, and to say why they had made that decision. The two-month voting period closed on 8 January 2018. There was criticism of the material sent out by Bayside Council because it had excluded residences on the west side of Jack Road from the proposed Pennydale area, despite the original Pennydale petition including them. Council eventually agreed to allow residents on the west side of Jack road to collect a separate petition. After it had been signed by the appropriate number of people as determined by Council, those residents were hand-delivered their ballots, and given until 12 February 2018 to vote.