The team's progress under Davis screeched to a halt in 2003. The Browns finished 5–11, and Randy Lerner embarked upon a major front-office reshuffling. Policy resigned unexpectedly as president and chief executive of the Browns in April 2004, saying things had changed after Al Lerner's death. "I opened the door and it was like someone sucked the air and the life out of Berea", he said. "He was a major presence for the organization. I'm talking about the aura, and the inner power of the man." John Collins was named as his replacement. Several other front-office executives also stepped down, including chief contract negotiator Lal Heneghan and lead spokesman Todd Stewart.