"Say My Name" won two Grammy Awards at the 2001 ceremony, for Best R&B Performance by a Duo or Group with Vocals and Best R&B Song, while also nominated for Record of the Year and Song of the Year. The single's music video won the 2000 MTV Video Music Award for Best R&B Video. It also won a Soul Train Lady of Soul Award for Best R&B/Soul Single, Group, Band or Duo along with a BMI Pop Award for Most Played Song. "Billboard" named the song number seven on their list of 100 Greatest Girl Group Songs of All Time and the best song of 2000.