Ethel had never had children, a fact that she regretted in her old-age and so Willy became her surrogate child, and she loves him dearly. Willy goes everywhere that Ethel goes and so she is devastated when he is kidnapped in 1986. She searches for him everywhere and even holds a seance to see if she can contact him, but Willy is nowhere to be found. Detective Roy Quick (Douglas Fielding) works on the case and eventually finds Willy in the possession of an old Latvian refugee, who has renamed him Rasputin. Willy is returned to an overjoyed Ethel, although she has to pay the man in order to get him to relinquish ownership. Ethel has been a lifelong friend of Lou Beale (Anna Wing) and Dot Cotton (June Brown) and the trio remain close in their old-age. They can often be found reminiscing or gossiping in The Queen Victoria public house, where Ethel also regularly thrills the punters with her repartee, her version of the cancan, or her plain sense of fun. Out of the three Ethel is the most light-hearted and she is never frightened to stand up to the over-bearing Lou and interfering Dot. She has her run-ins with both over the years, and yet their friendship endures right to the last.