On August 28, 2001, Wail and Waleed al-Shehri made reservations on American Airlines Flight 11, using the Mail Boxes Etc. in Hollywood, Florida, as their address. The Shehri brothers contacted American Airlines on September 3 by telephone to change their first-class seat assignments for American Airlines Flight 11, selecting seats on the side of the aircraft that offered a direct view of the cockpit. Wail and Waleed al-Shehri left Florida for Boston on September 5, traveling together on Delta Air Lines Flight 2462.