Once in the small village, Sophie meets Jeanne (Isabelle Huppert), the postmistress, who occasionally works in a charity and reads a lot. However, Jeanne proves to be a bad influence on the maid since she is jealous and aggressive towards a lot of people, including the Lelièvres, whose mail she vandalises. She also has a violent history. The two friends meet regularly either for a charity project (that they end up ruining) or for a film; television being Sophie's main pastime. Sophie is treated rather nicely at the Lelièvres, who mean well towards her, but their patronizing attitude and the affection they have for each other create a feeling of jealousy and frustration both in Sophie and in Jeanne. This frustration reaches its climax when Georges fires Sophie for attempting to blackmail Melinda, who found out about her illiteracy. It is what triggers the climax of the film, which sees Sophie and Jeanne seize Georges’ shotguns and murder the family who were watching an opera on television.