WRBH's target audience is all those with difficulty in reading. While the majority of reading services for the blind use mechanized voice software, WRBH is the only organization providing this variety of programming via the human voice through over 150 volunteers. This makes WRBH's programs particularly of interest to the newly blind or those who have experienced vision loss due to age, since it can take several years for the untrained ear to become accustomed to the speed and cadence of the mechanized voice software.