In early 1990, she was considering giving up the sport due to lack of progress (her world ranking had been steady at No. 6 for some years), until her uncle Lionel Robberds began coaching her, providing her with a rigorous training program of running, gym work and physical drills. Her confidence in her game and world ranking began to increase. In late 1990, she met Phil Harte, who was to be her manager from then until 1992. Harte suggested that, rather than wearing the traditional shirt and skirt during squash games, she should wear a two-piece lycra suit because it was "something sexy" that would "shake up the squash world" and gain publicity for her in the process. She agreed to do so, which caused much controversy. Her brother Rodney became her coach in 1998.