On 18 October 2012, Terry decided not to appeal against the verdict and his four-match ban. He issued an apology for "the language used in the game" and stated that it was "not acceptable on the football field or indeed in any walk of life." Chelsea announced that they had taken further disciplinary action against Terry while keeping the details confidential. However, Terry and Chelsea still faced media condemnation; Terry was criticised for not directly and personally apologising to Ferdinand, while Chelsea were accused of hypocrisy and double standards by only fining Terry and not stripping him of his captaincy when they have a "zero-tolerance" approach to racism and had previously handed a life ban to a fan who racially abused former Chelsea player Didier Drogba. In a radio interview, Chelsea chairman Bruce Buck and chief executive Ron Gourlay called the incident a "lapse of judgement" and "out of character" from Terry and stated that the club had "taken firm disciplinary action appropriate to the circumstances," adding that "we must not forget he was cleared in a court of law."