In 2019 the airport was ranked worst in Scotland and sixth worst in the UK by "Which?" magazine in a ranking of 30 airports for customer satisfaction, with a score of 50%. Edinburgh performed better on 61% while Glasgow International achieved the top rank in Scotland at 64%. In February, Easyjet announced that they will axe their Aberdeen to Gatwick service. In December 2020, easyJet announced that they would reverse this decision and would restart flights to Gatwick Airport in May 2021.