After having nightmares about the old well in the basement and unable to deal with Nancy's delusions that Susan is still alive, John allows his friend, paranormal investigator Doctor Elliot West (Robert Joy), and a team of paranormal investigators to set up in the house, to help prove if Nancy actually saw something or not. As Elliot and John watch, Nancy is confronted by a spectral being speaking in Susan's voice. Nancy follows the spectre into the basement, where the old well has filled with liquid. Elliot urges whatever is in the well to reveal itself and restore Susan to life. Instead, a demon leaps from the well, burns Elliot's face with fiery breath and drags him to Hell. The house begins to implode. Much of Elliot's team is killed by flying and exploding objects, but John and Nancy and several others escape through a window. As John and Nancy leave, the well bubbles ominously as an eerily glowing fly emerges from it.