The Tillerys sold the company to a group of investors led by Richard J. Sharoff who became the CEO. Sharoff was a veteran of the food and franchise industry having previously been a 30 store franchisee of Boston Market and president of Vie de France. Sharoff moved the headquarters to Columbia, Maryland, proceeded to open two new company units in nearby Northern Virginia, and built a team of franchisee professionals. The company chose Kansas City cartoonist Charlie Podrebarac to create the MaggieMoo character, logo, and the "Tail of MaggieMoo", the story about "SpokesMaggie". The franchise program continued to grow and the chain celebrated its 100th unit opening in Phoenix, Arizona in 2003.