Ana's parents are estranged - he works for Mr. TV as a TV repairman, she is a nurse at a hospital. When Ana loses a "balloon man" owned by the channel, her father and grandfather are fired from the studio. Soon enough, Ana's father stumbles upon evidence that La Voz has been kidnapped, and, together with Mr. TV's vengeful son, they set out to spy on Mr. TV. Ana's father pays his ex-wife to let them into the hospital, where Mr. TV and his henchman Dr. Y (a scientist whose lower head has been replaced with a TV screen showing a mouth) subject La Voz to a series of experiments. They plan to use La Voz's unique power to finally subdue the denizens of the city. However, Dr. Y theorizes that a second voice might counter the effect of La Voz's. Mr. TV's outraged son comes out of hiding, is overpowered, and then put away, by his father's henchmen, whereas Ana's father manages to escape with the aid of his wife.