When the site opened, donors would enter via the reception area to answer questionnaires which determined whether they were eligible to donate. Once accepted, a donor was taken through to the nurse, who would take blood pressure and perform other tests. The donor then went to the next nurse, who took the blood. If the donor had a reaction while donating, they went to the recovery room where they went under the care of the doctor until they had fully recovered. If the donor did not have a reaction, they would go to the canteen for refreshments.