The diagnostic tool aims to address two of the fundamental challenges policy makers face when trying to curb corruption and improve governance: (i) to obtain the most relevant type of information to identify priorities for reform; and (ii) to create the conditions for sustaining the reform process over time. The results of the surveys allows countries to unbundle corruption (administrative, state capture, bidding, theft of public resources, purchase of licenses); identify weak and strong institutions; assess the costs of corruption to different stakeholders; and identify concrete and measurable ways to reduce those costs. The ultimate goal is to improve the quality of public services by improving governance in personnel and resource management, access to services and citizen feedback mechanisms by feeding into participatory and targeted reform planning.