"The New York Times" critic John J. O'Connor was puzzled how the recluse Phantom became "cultivated and talented" and criticized Adam Storke's performance and the "international menu of accents." However, he stated "the physical production is gloriously lavish...And the director Tony Richardson deftly captures the fairy-tale aspects of the story," describing the film as a "variation on "Beauty and the Beast," with echoes of "Cinderella" and enchanted forests." He also stated that "most of the performances transcend the accent difficulties. Mr. Dance is elegant, Mr. Lancaster dignified and Miss Polo, not yet 20 years old, strikingly beautiful. The show is just about stolen, however, by Ian Richardson and Andrea Ferreo...," and concluded ""Phantom" adds up to an odd but fascinating prime-time diversion."