Discounts for family seats (37.5%) and backward facing seats (5%) are specific to the KTX. In addition to Korail's small general discounts for tickets purchased in a vending machine, via cell phone or the internet, discounts of 5–20% apply to a limited number of seats on KTX trains when purchased in advance. For travellers who transfer to other long-distance trains towards destinations beyond KTX stops, transfer tickets with 30% discount apply. Korail pays a refund for late KTX trains, which reaches 100% for trains with a delay above one hour.