Gemma is characterised as "care free and independent" but is more interested in having a good time rather than studying. But she is intelligent and capable of achieving more than she does. She enjoys playing netball and listening to classical and acid house music. Anthony Hayward wrote in his book ""The who's who of soap operas"" that Gemma soon settled into the Bishop household and became popular with other residents because of her willingness to stand up for her friends. She was also unafraid to challenge her teachers. Gemma remained unsure about her career aspirations during her time in the series. She thought about nursing, but had an invested interest in environmental science. Gemma's style was bland when she first arrived on-screen. Buchanan told Caroline Westbrook from "TV Hits" that she was "totally different to Gemma" because she was going to high school and dependent on her aunt and uncle. Buchanan also disliked Gemma's dress sense and style. She explained that she hated "probably just about everything in the beginning. For the first six months it was horrendous, and then for the second they tried to vamp up the show a bit. I think the grey school uniform was probably the ugliest thing."