In a feature article for Elle Magazine, colleague Sharon Longridge said, "Aside from being sophisticated and insightful, Catterns is a genuinely inclusive broadcaster. She is interested in her listeners. Add to that a level of warmth that makes her audience believe she is their individual friend and you have a recipe for creating loyalty." In the same article, ABC colleague and reporter Steve Cannane added, "One of her most notable attributes is that she really listens to whoever she's talking to. She's not from the 'look at me' school of broadcasting… instead, she draws things out of her interview subjects".