The album debuted at number one on the US "Billboard" 200, selling over 532,000 copies in its first week of sales. It achieved success in international markets and produced three singles that attained chart success, including "Snake" and "Step in the Name of Love", and the international hit "Ignition (Remix)". "Chocolate Factory" was well-received by critics, receiving rave reviews from publications such as "The New York Times" and "USA Today". The album has sold over 3 million copies worldwide, and received sales certifications in the United States and the United Kingdom.