A turning point in how both sides viewed each other is probably the massacre of Latins in Constantinople in 1182. The massacre followed the deposition of Maria of Antioch, a Norman-Frankish (therefore "Latin") princess who was ruling as regent to her infant son Emperor Alexios II Komnenos. Maria was deeply unpopular due to the heavy-handed favoritism that had been shown the Italian merchants during the regency and popular celebrations of her downfall by the citizenry of Constantinople quickly turned to rioting and massacre. The event and the horrific reports of survivors inflamed religious tensions in the West, leading to the retaliatory sacking of Thessalonica, the empire's second largest city, by William II of Sicily. An example of Western opinion at the time is the writings of William of Tyre, who described the "Greek nation" as "a brood of vipers, like a serpent in the bosom or a mouse in the wardrobe evilly requite their guests".