During June–July 2009, an automatic ticket machine was installed on the Derby-bound platform. This enables passengers to buy tickets (or collect those purchased in advance) before they board. In December 2009, Belper became a Penalty fare station. The penalty fare applies for any southbound travel or on northbound mainline services. Ambergate to Matlock is not part of the penalty fare scheme. Where the local authority provides a discount, if the vending machine is unable to issue them, they are then bought on the train. The notices at the station, however, give the impression that penalty fares are applicable to all destinations.