The MFA publicly apologized in May 2019 after African-American and mixed-race 12- and 13-year-old visitors were allegedly targeted by employees and told "No food, no drink, and no watermelon", which is considered a racial slur in the US. A museum spokesperson said that the warning was actually "no water bottles", but conceded that there was no way of definitively proving what was actually said. Regardless, all museum staff dealing with school groups were to be retrained in interactions with their guests. The MFA also concluded that two of its members had been deliberately racist, and permanently banned them from visiting its grounds.