The "Chicago Tribune" called Catherine Bell who "uses her typical subtlety and grace to give an intriguing interior life to Denise Sherwood," and Kim Delaney who portrays Claudia Joy Holden "the best two things about the show" while the newspaper deemed Roxy (Sally Pressman) "the most problematic character" because she does "preposterous and downright stupid things" in the first episodes. On the contrary, Rob Owen found Denise Sherwood and Claudia Joy Holden "the most passive, least interesting characters" and considered Roxy and Trevor (Drew Fuller) "the liveliest couple", adding the show "sparks to life anytime these two are on screen." Michelle Hewitson of the "New Zealand Herald" described Roxy as "a slapper with a heart of gold". Linda Stasi called Frank Sherwood, portrayed by Terry Serpico, a "rivetingly wonderful character."