The Moto X Play and Moto X Style smartphones were announced in July 2015, and were released in September 2015. Many customers who have ordered customized Moto X Pure Editions via Motorola's website have experienced delays receiving their devices. These delays have been attributed to issues including manufacturing issues, lack of parts needed to complete assembly of custom phones (black fronts, Verizon SIM cards and 64 GB versions), a possible redesign due to initial phones having a defect that causes one of the front facing speakers to rattle at high volume and multiple day delays clearing US Customs at FedEx's Memphis, TN hub due to issues related to the import paperwork. .