In his third shift, Frank is paired with Tom Wolls, an enthusiastic man with violent tendencies. At this point Frank is slowly beginning to lose his mind - while tending to a suicidal junkie, Frank manages to scare the patient away. The pair are then called to Cy's drug den where another shooting has occurred where they find Cy impaled on a railing, having attempted to jump back to safety. Frank holds onto Cy as the emergency services police cut the railing but both are nearly flung off the edge before being pulled back up. Cy then thanks Frank for saving his life - the first patient Frank has saved in months.