In 2007 a system of economic regulation had been set up similar to the existing system in England and Wales where Ofwat regulates the water sector. The Northern Ireland Authority for Utility Regulation was appointed to carry out this role. Performance benchmarking by the regulator showed that there was a "performance gap" with England and Wales concerning drinking water quality, wastewater quality, leakage, customer service and efficiency. This gap has now been more than halved. April 2017 marked the Company's first 10 years, in 2016/17 the Company reported record levels of wastewater compliance, with water quality compliance remaining a near record levels.