The next morning, Mrs. Steinmetz decides to confront Hawk herself. Accompanied by Willoughby in spite of Nicole telling him not to let her do this, Mrs. Steinmetz drives Herbie onto the window-cleaning machine of Hawk’s skyscraper to reach his 28th-floor office (after Hawk fired his window cleaner), where they overhear a telephoned conversation with Loostgarten (Chuck McCann), an independent demolition agent, about the deal to demolish the firehouse. In response, she activates the window cleaning machine to fill the office with foam and water. This done, Herbie pursues Hawk around the building's perimeter (in response to Hawk throwing an ashtray at him) - even following him outside onto a ledge - until Mrs Steinmetz orders him to desist by mentioning a used car lot, and saying she would have to hate to call the used car man, Mr. Honest Al.