In the final episode of series 3, Lou's mother had died, so Lou had to return to his father's house in order to take care of him. As a replacement, Social Services sent Andy the strict Mrs. Mead (Imelda Staunton), who got Andy to clean the flat (stating it was a pigsty). Further ruining Andy's lifestyle, she disabled his television, threw out his chocolate and crisps (replacing his dinner with stew as a main course and a pear as dessert); started holding church services straight after dinner; and thumping his leg with a candle holder, to Andy's dismay. Andy claims he is unable to feel a thing when Mrs. Mead thumps it, but when she goes to the kitchen, he cries out from the pain he was enduring.