The character of Nancy has been hailed for her involvement in the domestic abuse storyline from a charity called Tender. The charity aims to educate under-25s about violence in relationships. A survey conducted by the group found that 96% of participants thought the scenes were effective in bringing the issue to viewers' attention. They went onto say that "As a national platform, Hollyoaks played a vital role in educating the public about the issue of abusive relationships". Holy Soap said that Nancy's most memorable moment was "Ravi and Kris both begging her to choose them".