Lou is patient, friendly, charitable and incredibly tolerant. He spends his spare time helping his best friend Andy, who – unbeknownst to Lou – feigns the need for a wheelchair. Moreover, his fashion sense primarily encompasses the 1980s, which is apparent from his general attire. He is typically seen wearing an awkward juxtaposition of trainers, blue tracksuit trousers, a T-shirt with slogans such as "I ran the World" or "Frankie Says RELAX - Don't do it" and a 1970s-style leather jacket with the sleeves pushed up to near the elbow. He speaks with a slight Cockney accent, with a lisp.