PSNC's administration of the Park Southern Apartments has been strongly criticized. Several tenant lawsuits have alleged a broken HVAC system, cockroach and rodent infestations, a badly leaking plumbing system which has caused ceilings and walls to collapse, extensive mold and mildew throughout the complex, a security system which does not work, and damaged exterior access doors left hanging open. "The Washington Post" reported in July 2014 that PSNC failed to make $628,262 in loan repayments to the city, owed more than $400,000 in unpaid utility and other bills, and that tens of thousands of dollars in tenant security deposits were missing. In April 2014, D.C. housing officials seized the complex after PSNC defaulted on its loan. City officials allege that PSNC has refused to turn over $300,000 in rent payments made in March 2014. They further alleged that Rowena Joyce Scott, president of PSNC; Scott's daughter; and several PSNC board members illegally lived rent-free at Park Southern Apartments. The city began eviction proceedings against Scott, accusing her of owing more than $57,000 in back rent. (She contested the eviction.) A subsequent investigation of the property showed such extensive problems that the city accused PSNC of "gross mismanagement". D.C. housing officials say the Park Southern Apartments now need more than $20 million in repairs, which is almost as much as the building is worth.