The fire brigade is perhaps Trumpton's most-recognised feature. Captain Flack's roll-call was recited in all but one episode: Puppeteer Gordon Murray has explained that "Pugh and Pugh are twins you must understand – not Hugh, Pugh." In the episode "Cuthbert's Morning Off", Cuthbert's name is omitted (due to his absence). They are continually being called out to attend some emergency or other (in many cases to resolve fairly trivial matters), but to Captain Flack's annoyance never an actual fire. The main reason for this was the difficulty of animating fire, water, and smoke, although a naked flame was successfully animated in episode 8, for the abortive lighting of a bonfire. Nonetheless, after "Right men, action stations!", the fire brigade often absent-mindedly deployed the fire hose and received a rebuke from Captain Flack ("No, no! Not the hose!").