On January 22, 2020, Sonos notified the end of support for speakers made before 2015, meaning that they eventually will lose functionality, something that sparked anger from their owners. Many of these speakers were purchased by customers after 2015, meaning that customers paid full price for equipment that will cease to be supported after two or three years. On January 23, 2020, following a widespread backlash and criticism of this announcement, Sonos reversed and clarified it, stating that it would continue to support its older equipment.