Commodore had a poor reputation among consumers and developers. "Computer Gaming World" wrote in 1990 of its "abysmal record of customer and technical support in the past". Commodore was unable to match the pace of PC advancement with their lower resources and economy of scale, and users complained that the custom ECS chipset failed to match the features of the PC and Mac display hardware at the time. Users also felt that the operating system (Workbench 2.0) only featured improvements taken from the user community. As Apple was the only other major user of Motorola chips at the time, Commodore often had to wait for a new CPU technology until increased supplies allowed Motorola to sell chips to anyone but Apple.