In mid March 2020, fares on all VIA services were temporarily suspended due to the COVID-19 pandemic, the fare suspension was set to last until April 1, 2020 but was later extended until the end of May 2020. On April 6, 2020 VIA implemented temporary service changes to include temporarily suspending some routes and moving to Saturday Service. On April 27, 2020 VIA implemented further temporary service changes including suspending additional routes and further decreasing frequency. On May 15, 2020 VIA announced that fare collection would resume on June 1st.