On stage, Potter has appeared in theatrical versions of "The Duchess of Malfi", "Much Ado About Nothing", and "Happy End". Her first television role came in 1997, when she played a florist in the third series of ITV drama "Soldier Soldier". Potter has also appeared in "The Bill", "Brookside" and the "Scarlet Pimpernel", as well as the film "Shakespeare in Love". She played herself in Ricky Gervais's comedy "Extras" as an ex-girlfriend of Gervais' character Andy Millman. She said of the role: "It was quite frightening leaving the security of the Holby environment which I know so well and going onto a new set but it was a fantastic experience which I thoroughly enjoyed."