The ZX81's distribution arrangements were an essential part of its success and marked a watershed in the way that computers were sold in the UK. Sinclair had previously made its name as a mail-order retailer – the ZX81 was initially available only through mail-order – but the only truly effective way to reach the mass market was via high street stores. Fortunately for Sinclair, an opportunity to do just that was provided by W.H. Smith, a venerable book- and magazine-seller and stationery chain. The company had stagnated in the 1970s and was looking for ways to revitalise its image and expand its product range.