Len is a security guard, is 59 and is widowed. He used to be in the armed forces, although it isn't specified which branch, and only took his current job because of the points on his driving licence which meant he couldn't become a taxi driver. He has a cantankerous personality but is soft beneath the gruff exterior. He has a strange love for the works of Walt Disney, being overjoyed at the thought of holidaying in Disneyworld in episode seven, although he isn't keen on Minnie Mouse, whom he describes as 'that bitch'. He is also afraid of ducks, claiming he accidentally provoked one into "biting" him on the face.