Lucy's mum Anne died in 1973 giving birth to her and she was raised by Jim and her beloved grandmother, Helen. Lucy grows up to be a mischievous, yet intelligent little girl, who has great fun with her brothers, loved her grandmother and father, and enjoy plays with her dog Basil. Lucy is the flower-girl at her older brother Paul's wedding to Terry Inglis (Maxine Klibingaitis). In late 1986, Lucy falls down a drain and is trapped for many days. She was eventually found, but is left temporarily blinded by the incident. Lucy's good friend Bradley Townsend (Bradley Kilpatrick) leaves to go to Europe with his mother Andrea (Gina Gaigalas) and her new partner, Jack Lassiter (Alan Hopgood) and Lucy promises to visit him. During a trip to the beach, Basil falls into the water and drowns when the tide took him, Lucy devastated by the incident, but Scott's (Jason Donovan) friend Mike Young (Guy Pearce), who had failed to save Basil, tries to cheer her up by getting her a new puppy, Bouncer, whom Lucy comes to adore.