He was a popular officer and his superiors described him as the best platoon commander in his battalion. His men reported that they appreciated the extra training drills he put them through. As "Time Magazine" reported in 2005, "Pantano prepared his platoon by working the men hard. His men grumbled (enlisted men call officers like Pantano "motarded"—motivated to the point of retardation). But he believed that the more they trained, the fitter they were, the more chance they had of surviving a real war. The effort paid off. In more than 40 combat operations, the platoon suffered one casualty—a shrapnel nick from an incoming mortar round. Then the insurgency erupted. Newly arrived units took more casualties in a few days than their predecessors had in eight months."