Christopher John Farley of "Time" wrote that the album ranged from being "relaxing" to "cathartic", and "these vocals from one of the best country singers linger in the mind". The album's preceding singles—"The Heart Won't Lie" (a duet with then-labelmate Vince Gill) and "Take It Back"—were Top 10 hits on the "Billboard" country chart, reaching No. 1 and No. 5 respectively. Like its preceding album, "It's Your Call" sold over a million copies, eventually certifying by the RIAA in sales of double-platinum.