When the news arrived in early 1998 that a review team was coming up from Melbourne to assess the station for potential closure, Tom is certain that the station will remain open, even as the rest of the staff tried to make the station look busier than it really is to ensure it does so. At the end of the review, the team ultimately determined that, not only should the station remain open, but that it should receive an upgrade. As a result of the upgrade, Tom was promoted to senior sergeant as the station supervisor.