At 9:54 am on 22 November, Hutchence spoke with a former girlfriend, Michèle Bennett; according to Bennett, Hutchence was crying, sounded upset, and told her he needed to see her. Bennett arrived at his hotel room door at about 10:40 am, but there was no response. Hutchence's body was discovered by a hotel maid at 11:50 am. Police reported that Hutchence was found "in a kneeling position facing the door. He had used his snakeskin belt to tie a knot on the automatic door closure at the top of the door, and had strained his head forward into the loop so hard that the buckle had broken."