"Mercy Point" was placed on hiatus after only three episodes were aired, and was replaced by the reality television series "America's Greatest Pets" and the sitcom "Reunited". The show suffered from low ratings, with an average of two million viewers. The final four episodes of the series were broadcast in two 2-hour blocks on Thursday nights in July 1999. It has never been released on DVD or Blu-ray, or made available on online-streaming services. Critical response to "Mercy Point" was mixed; some commentators praised its characterization and use of science-fiction elements, while others found it to be uninteresting and unoriginal. Callaway stated that he had the potential story arcs for the full first season already planned before the show's cancellation.