Zita was born in Tuscany in the village of Monsagrati, not far from Lucca where, at the age of 12, she became a servant in the Fatinelli household. For a long time, she was unjustly despised, overburdened, reviled, and often beaten by her employers and fellow servants for her hard work and obvious goodness. The incessant ill-usage, however, was powerless to deprive her of her inward peace, her love of those who wronged her, and her respect for her employers. By this meek and humble self-restraint, Zita at last succeeded in overcoming the malice of her fellow-servants and her employers, so much so that she was placed in charge of all the affairs of the house. Her faith had enabled her to persevere against their abuse, and her constant piety gradually moved the family to a religious awakening.