Maintenance is the management of information. This can include processes such as filing, retrieval and transfers. While the connotation of 'filing' presumes the placing of information in a prescribed container and leaving it there, there is much more involved. Filing is actually the process of arranging information in a predetermined sequence and creating a system to manage it for its useful existence within an organization. Failure to establish a sound method for filing information makes its retrieval and use nearly impossible. Transferring information refers to the process of responding to requests, retrieval from files and providing access to users authorized by the organization to have access to the information. While removed from the files, the information is tracked by the use of various processes to ensure it is returned and/or available to others who may need access to it.