In July 2009, Pogue launched "Take Back the Beep." The campaign was designed to raise consumer awareness about American cellphone carriers’ mandatory 15-second voice mail instructions. Pogue wrote that the instructions are unnecessary, as most everyone knows "what to do at the beep." However, because consumers can’t easily turn the instructions off (if at all), the instructions eat into consumers’ voice plan minutes. "I calculated that if Verizon’s 87 million customers leave or check messages twice each business day, that comes out to $750 million of air time a year — your money and your time, listening to pointless instructions over and over again." Pogue explained how consumers could bypass the voice mail instructions, encouraged readers to complain about the practice to their carriers, and provided links where they could file complaints. Other media outlets reported on the "Take Back the Beep" campaign, including radio stations and blogs such as Gizmodo, Engadget, The Consumerist, and Technologizer. As a result of the "Take Back the Beep" campaign, AT&T shortened its voicemail instructions to eight seconds down from 12 or 15, though no other carriers followed suit and Verizon Wireless did not respond to the campaign.