In June 2011 the "Journal Sentinel" ran an article in its Business section headlined "City, businesses bemoan bookstore eyesore" which described the downtown location as "the eyesore on an otherwise attractive block... part bookstore, part dustbin" and quoted nearby business owners as condemning the property as a blight on their neighborhood. The store was contrasted to the airport location, which it conceded "is one of the terminal's most popular features. The place is clean, well-lighted and attractive". The article contained speculation that owner John's motivations ranged from active perversity to "gaming the system" to a simple inability to perceive that clutter offends other people. In 2011, the city of Milwaukee closed down the store because of structural concerns about the building.