Shuster left Fox News for MSNBC/NBC in 2002. In early 2003, he traveled to Qatar, where he provided coverage from the United States Central Command during Operation Iraqi Freedom for hourly live reports in prime time. Later, he was in California for two months for MSNBC's television program "Hardball with Chris Matthews" as lead correspondent on the 2003 California recall election, in which Governor Gray Davis was recalled and actor Arnold Schwarzenegger was elected. In 2004 he led the show's coverage of the presidential campaign, including leading the "ad watch team," which analyzed 150 campaign ads. In all, he filed more than 700 correspondent reports for the show.