In 1999, there were approximately 2 million phone booths in the United States. Only 5% of those remained in service by 2018. About a fifth of America's 100,000 remaining pay phones are in New York, according to the FCC. However, only 4 phone booths remain in New York City, all on Manhattan's Upper West Side; the rest have been converted into WiFi hotspots. Incoming calls are no longer available, but outgoing calls are free. In February 2020, the city confirmed that despite a plan to remove dozens of pay phones, the iconic booths would continue to be maintained.