In April 2005, Eliza Jane became ill with a runny nose. She was seen by two physicians, one of whom reportedly knew of Maggiore's HIV status. Eliza Jane was not tested for HIV and was diagnosed with pneumonia. When Eliza Jane failed to improve, Maggiore took her to see Philip Incao, a holistic practitioner and board member of Maggiore's organization Alive & Well AIDS Alternatives, who described Eliza Jane as only mildly ill and prescribed her amoxicillin for a presumed ear infection.