The decision on juvenile diversion is taken by the prosecutor/attorney. A social worker is then assigned to the case to assess the bio-psycho-social profile of the juvenile. At the end of the assessment, the social worker recommends a set of requirements to be included in a diversion contract. The mediation process initiates with the victim's consent. A neutral/independent mediator is assigned to the case. The mediator's tasks are: facilitating dialogue between the offender and the victim, helping the reconciliation process and reaching an agreement on damage restitution.