In addition to some of the safety concerns there were also concerns about access both for low-income residents and residents with mobility issues. The city has responded to both of these and each scooter company now has discounted rates for low-income residents. These rates differ significantly by company with some being a small discount and others being up to 50 free rides of 30 minutes or less a month. All companies also offer options for non-smartphone users although most of these still require being able to receive SMS texts. The city has passed codes that outlaw leaving the scooters in the middle of sidewalks in response to complaints about the scooters, but it is unclear how often that is being enforced.