Only after landing did pilots tell passengers what had happened, sometimes addressing passengers directly in the cabin. Some passengers talked about what the pilots said before landing. "The Washington Post" quoted a woman whose flight from Frankfurt to Dallas was diverted to Pearson, saying that three hours before landing, the pilot announced that the plane was heading through turbulence. "Then he said we were experiencing strong headwinds and we had to land in Canada to refuel. When we landed, he said, 'Okay, there's been a terrorist attack.'"