A software-based keylogger is a computer program designed to record any input from the keyboard. Keyloggers are used in IT organizations to troubleshoot technical problems with computers and business networks. Families and businesspeople use keyloggers legally to monitor network usage without their users' direct knowledge. Microsoft publicly stated that Windows 10 has a built-in keylogger in its final version "to improve typing and writing services". However, malicious individuals can use keyloggers on public computers to steal passwords or credit card information. Most keyloggers are not stopped by HTTPS encryption because that only protects data in transit between computers; software-based keyloggers run on the affected user's computer, reading keyboard inputs directly as the user types.