Richard realizes that Joanna was trying to tell him something before she died (they had discussed the importance of last words), and he tracks down all the people she spoke to before she was stabbed. He learns what Joanna discovered. Before she could reach him, Joanna had told, of all people, Mandrake, "The NDE is a message. It's an SOS. It's a call for help." Grasping her dying message, Richard develops a chemical treatment that he believes can revive a patient. Maisie suffers V-fib and dies, but Richard successfully uses his experimental treatment on her, and she later receives a heart transplant; she will live.