Duncan presided over the "Celebrity Big Brother" racism débacle, which provoked a record number of 45,000 complaints to Ofcom, the UK television watchdog. Ofcom found that Channel 4 had made "serious editorial misjudgements" in its handling of incidents involving Indian actress Shilpa Shetty. Labour MP Keith Vaz, who led protests in Parliament over the issue, called for Duncan to resign. Duncan admitted publicly that lessons had been learnt and Channel 4 took steps to handle subsequent issues better. Under Duncan's leadership, Channel 4 also won record numbers of creative and marketing awards including 13 Oscars. Duncan left the channel in November 2009