In 2000, work began on a complete redevelopment of the station building with a new enclosed footbridge. It opened on 1 July 2001, and featured lifts and generally enhanced facilities. Local roads were enhanced to help speed passengers' journeys to and from the station, and a new multi-storey car park was built to replace the spaces lost to the Royal Mail facility. A dedicated bus interchange was opened in 2003. In 2006, construction started on a new long platform face on the north side of platform 1, to ease congestion for trains toward Birmingham and London. The new platform, platform 4, was opened on 9 May 2007 by rail minister Tom Harris MP. As part of the reconstruction, the waiting room at the east end of platform 1 was demolished, and replaced with an extended waiting area and customer help desk. Platform 1 was subsequently redesignated platform 3. The work cost £3,000,000, and was funded by Network Rail, with First Great Western contributing £100,000 towards the new waiting room and help desk.