With the suspension of many of its operations because of the COVID-19 pandemic, there were reports of financial problems. The airline has suspended all international operations following the pandemic. The shaky financial situation continued through 2020, with Interjet having to cancel all flights for the 1st and 2nd of November after failing to pay for fuel. Even before the pandemic, the airline had been in financial trouble since 2013, citing unpaid taxes. The airline temporarily reduced the salaries of its workers by 50% to further cut debt. From November 30 to December 3, the airline again cancelled flights as it had still failed to pay for fuel despite its commitment to provide reimbursement by December 8, 2020. The airline didn't notify customers and staff, causing many to be stranded. In Cancún International Airport, following the cancellations, many paid up to 5,000 pesos for different airlines. The Procuraduría Federal del Consumidor (PROFECO) has advised passengers against booking from and flying the airline, and provide for the affected customers. The airline once again cancelled all flights from December 11, 2020 until the end of January, after still being unable to pay for fuel. As a result, IATA once again suspended the airline, but now entirely, and from its Billing and Settlement Plan, and advised travel agencies and GDS to suspend all ticket sales for the airline. In April, IATA dismissed the airline from the Clearing House. Despite the suspensions, the airline still remains a member of the IATA. The airline postponed its relaunch dates of December 17, December 31, and then January 11. Amidst the financial issues, Interjet's head Miguel Alemán Magnani resigned. In November 2020, Alejandro del Valle was appointed the airline's new CEO and later became chairman of the board of directors.