Many decisions had to be made, including what to do about people who may find the new technology confusing, or who have no desire to receive more than the four or five channels they originally had, and who may have been reluctant to buy a digital box to view the free channels. The government arranged for the BBC to administer a Digital Switchover Help Scheme to ensure that groups such as the over-75s and recipients of disability benefits did not lose their television services when analogue transmissions were switched off.