Shortly after they move in, the bedroom ceiling begins to leak dark water. Dahlia finds the apartment above flooded from every faucet. She finds a family portrait of the former tenants, the Rimsky family: a mother, father, and a girl named Natasha who is Cecilia's age. Dahlia complains to Murray and the superintendent Veeck about the water, but Veeck insists that he is not a plumber and blames teenage vandals. The ceiling, shoddily patched by Veeck, leaks again. Dahlia is intimidated by teenagers in the apartment, and sees the face of a screaming girl in a washing machine. This isn't helped by a recurring nightmare she has, seeing Natasha's mother warning her not to tell the police what she's done to her own daughter or else she will harm Cecilia.