A family friend, Ray Kemp, later recalled: "their relationship seemed OK, but there never seemed to be a lot of love between them. She was not the affectionate type, she was more efficient than affectionate. They used to have fierce husband and wife domestic arguments." Joan Vidal, a friend of the sculptor Edward Harris, who was commissioned by Hubbard to create a bust of him, described Mary Sue as "a rather drab, mousy, nothing sort of person, quite a bit younger than him." Ken Urquhart, who worked for the Hubbards as their butler in the 1960s, commented that Mary Sue "could be very sweet and loving, but also very cold." Cyril Vosper, one of the Saint Hill staff at the time, noted the differing impressions left by the Hubbards: "I always had great warmth and admiration for Ron – he was a remarkable individual, a constant source of new information and ideas – but I thought Mary Sue was an exceedingly nasty person. She was a bitch."