On January 1, 1997, Media General acquired Park Communications and became the station's new owner. The station was rebranded to match WFLA-TV, Media General's flagship station in Tampa, Florida. On April 14, WSLS-TV re-launched itself as "NewsChannel 10" during the 5 p.m. newscast. A new campaign called "10 Listens" was launched, which encouraged viewers to set up a "10 Listens Community Forum". Through the forums, viewers communicated directly with its news anchors and management about concerns facing their community, yielding exclusive story ideas for WSLS-TV and improved its image within the market. A combination of factors caused the station to eventually abandon the forum concept. In 1999, Media General began the process of renovating the WSLS-TV studios in downtown Roanoke, moving the station’s news department to a larger newsroom on the first floor adjacent to the news studio. On October 1, 2015, the news sharing agreement between WSLS-TV and WFXR ended when the latter launched its own in-house news department.