Delivered by Hester in front of hundreds and a national cable television audience, the moment was described as "... one of the most compelling and touching scenes the Hall of Fame has seen." Shortly after, it was discovered that the supposedly signed letter was printed in the Calibri font, which did not exist until five years after Hayes' death. Some family members disputed Lucille Hester's claim to be related to Bob, and took steps to ensure she was not part of the Hall of Fame ceremony.