"Members can report fraud or listing that are in breach of the Terms and Conditions" via the "Community Watch" (CW) feature, sited at the bottom of every auction. Contact with staff can also be made via the 'Contact Us' link at the bottom of every page, however, Trade Me does not provide a direct email address for customer support. Social media can also be used to contact Trade Me, and is a route some high-profile users utilise when controversial items are listed on the site.