In his chapter on platforms in the report ""Business ecosystems come of age"" (2015), John Hagel III uses Li & Fung as an example of a "pull platform" that connects participants with the "capabilities of others and make them available to their customers in ways that create significant value for platform participants and customers." He writes that pull platforms are scalable and instead of becoming "unwieldy with greater numbers of participants, they become only more capable and valuable." He says pull platforms are important owing to two factors: digitization and globalization. Although companies have seen the benefits in terms of lean manufacturing and inventory management, within well defined supply chains, the real potential of the pull-based approach has yet to be realized.