Parents can find help on taking a complaint through the education system, from the classroom teacher, head teacher or principal, governors, local education authority (LEA) and Department for Education and Skills. There are sections for parents dealing with hi-tech bullying, including abusive internet website postings, racism, bullying in independent or private schools, bullying out of school, moving a child to a new school, access to pupil records, teacher bullying and legal action. A well-used part of the website is the section containing letters for parents to copy out to start a complaint to a school.