Act 5 commenced with Lopes finally noticing the missing bag of fanmail, and the group were informed by the band and the audience that the evil villain took it. Disappointed, the girls would turn to Vic-E, who would explain that the letters would not reveal the full strength of the bond between TLC and the fans, and assure the audience that TLC loves them. The girls then performed their signature song, "Waterfalls". The giant screen showed clips from the music video and water running. Backup dancers wore different colored shirts.