Another equipment upgrade was completed in March 2007. This upgrade included new 9-1-1 equipment and a new telephone and radio voice recorder. These upgrades were necessary to keep current with the latest technology available. With the new 9-1-1 system dispatchers have quicker access to a caller's telephone and address data and it introduced a mapping system to automatically plot emergency calls on a map, allowing for a faster response by emergency personnel as dispatchers previously had to look up addresses on the map manually. The new 9-1-1 system also allows for upgrades to accommodate future telephone and communications technologies. The previous 9-1-1 system was unable to process telephone number and location information from cellular telephone calls, which created a problem in determining the location of an emergency if the caller is unable to speak. The new 9-1-1 system is compatible with cellular telephone and Voice over Internet Protocol (VoIP) technologies, and these services will be added to the Audrain County E-911 system as they become available.