At the office, the group is approached by guides for their individual tours. Lorne is introduced to the manager of the entertainment department, who gives Lorne a glimpse of the talent managed by the firm. Wesley's guide, former Watcher Rutherford Sirk, impresses him with a vast collection of mystical references. Fred's guide is Knox, a smart young man who shows off the science department which she would run. Lilah shows Angel his new office, private elevator, and special windows that allow him to be in the sun without burning. She presents him with a file labeled "Sunnydale" and an amulet that Buffy needs for a battle, but he still acts uninterested. But when Lilah shows him a TV news report about Connor holding several people hostage, including the comatose Cordelia, in a sporting-goods store, Angel is finally ready to make a deal. Gunn is met by an attractive woman, and after mentioning he doesn't see how he would fit in at Wolfram & Hart, she takes him on a long elevator ride to the White Room. Alone in the room, Gunn is greeted by a black panther.