Farr specialized in the subprime market, expanded into the used car market, and offered credit at rates up to 25 percent. In 2000, Farr's companies became the subject of negative publicity focusing on their sales and credit practices. There were legal problems surrounding Farr's "On-Time Device", which prevented drivers of leased vehicles from starting the car if they missed payments. In June 2000, Farr settled a suit with customers who complained that the device turned off their cars when they were in motion. Many claimed they had not been late with their payments. Each of the 1,500 customers received $200 worth of coupons for their troubles.