Carey was unable to film an accompanying music video for the single; at the time of its release, she was recovering from a physical and emotional breakdown that left her hospitalized in August 2001, and caused her to cancel all public appearances to promote "Glitter". She said, "When I was asked about the video I said, 'I can't do it today'. And nobody could accept that answer. And that's when I started to get mad. I was, like, look, I am too fatigued. I'm overly-tired, I can't do it as a human being. And nobody was hearing those last two words — human being. They were used to the Mariah that always says, 'Come on, let's fight, let's go'. They just weren't used to me ever saying no. I never said no before". Instead, a video was created using a scene taken directly from the film, where Billie Frank (played by Carey) sings the song at Madison Square Garden during her first sold-out concert. Frank's performance of the song in the film omits its entire second verse, and the song's development runs in parallel with the film's love story.