According to a February 2011 press release centered on the MBC's partnership with Cleversafe to provide online access to its archives, roughly 70,000 registered users and 4.5 million unique visitors had accessed the MBC's 400,000 online videos between 2009 and early 2011, and more than "240,000 visitors from across the country are projected for the [museum's] first year of operation." However, museum attendance "dropped drastically, from 225,000 annual visitors when MBC was at the Cultural Center and free to 7,300 last year at the current entrance fee of $12," reported the "Chicago Reader" in May 2015. "Then in 2013, what DuMont describes as a 'server crash' destroyed access to the 10 percent of the museum's archive of radio and television programming that had been digitized and made available to the public for free."