Those who sustained smoke inhalation and minor injuries were treated by 20 doctors and 50 nurses from the Dubai Health Authority at the site, according to Al Mazeina. Director-General of Dubai Civil Defence, Major General Rashid Thani Rashid Al Matroushi, said that all of the hotel residents were evacuated, none of the injured were children, and that fire "broke out only in the external interface and the majority of the fire did not make it to the inside." Several people at the site complained that neither the fire alarm nor the sprinkler system activated during the fire.