One of the main complaints with the arena is that the fans are too far away from the action. The arena was built for multi-purpose use and not for athletics. Unlike many of the other arenas in the Mid-American Conference, fans are not on top of the court at Millett. Miami head coach Charlie Coles reflected on this in an interview with the Columbus Dispatch in 2007. "When you play at Millett the fans are so far away, and that has affected our student crowd." He added, "They don't feel like they can be an influence, and young people today like to be an influence. You can't get that momentum. We have to get a large crowd to have an impact of the home arena."