In 1913, Benalla gained a second and third platform, these being a wide island platform, with a cantilevered verandah, located to the west of the main station building. The platforms were linked by an iron footbridge, which was provided in 1888, and was located across the station yard. The island platform was removed in 1937, leaving the main platform only. Two signal boxes were built in 1888, both being extended in 1914. Only the signal box at the Up end remains today, but is unused.