She first entered the Australian market in 2009. "Volendam" cancelled a visit to Batemans Bay during a trip circumnavigating Australia in 2010, only giving 48 hours' notice due to "operational issues" which was interpreted by local media as a failure by the town's council to meet the requirements set out by Holland America regarding the town's wharf some twelve months prior to the expected arrival of the ship. During 2011 she was chartered to visit match relevant destinations during the 2011 Rugby World Cup, which was hosted in New Zealand.