Arbogast enters Norman's house and at the top of the stairs is attacked by a figure who slashes his face with a knife, pushes him down the stairs, then stabs him to death. When Arbogast does not call Lila, she and Sam contact the local police. Deputy Sheriff Al Chambers (John McIntire) is perplexed to learn Arbogast saw a woman in a window since Norman's mother died ten years ago. Norman confronts his mother and urges her to hide in the cellar. She rejects the idea and orders him out of her room, but against her will, Norman carries her to the cellar.