In July 2010, Sir Stelios criticised the previous chief executive of easyJet's (Andy Harrison) handling of airline punctuality. In a statement he said: "I have been receiving many unsolicited complaints from members of the public and even easyJet pilots about the degree that the airline is short of crew to operate the flights it sold to its customers. Unless Mike Rake chairman and Carolyn McCall new chief executive do something to improve the situation for the sake of the travelling public, I am left with no option but to terminate the brand licence." Other differences have emerged concerning travel-associated "extras" such as hotel bookings under the "easyJethotels" brand, and car hire under "easyJetcarhire". EasyGroup contended that it licensed the "easyJet" brand primarily for airline use, and that using the brand for hotel and car hire interfered with other easyGroup businesses.