In the first season they work for the unseen Mr. Bell (Kevin Pollak), only seen in the season one finale, to which he is greeted with applause; in later seasons, their boss and sometimes-co-worker is Nigel Wick (Craig Ferguson), an eccentric, sadistic and unlucky Englishman. In the final two seasons, they work for peaceful, hippie-like Evan (Kyle Howard) and the much more professional Scott (Jonathan Mangum), tech-smart but naïve twenty-somethings who own the Neverending Store, an online retailer with offices in the same location.