Before the reopening of Snow Hill, trains along this route ran into Birmingham New Street, where they terminated. Even after the Snow Hill reopening a lower level of service to New Street was maintained, but this link was axed altogether at the May 2004 timetable change, to much local consternation. Passengers for New Street must now either walk between Moor Street and New Street stations, use the Midland Metro between Snow Hill and New Street, or change at Smethwick Galton Bridge. This did however add much needed extra capacity to the Stour Valley Line into Birmingham New Street and free up platform space there. This service took the connection between Galton and Smethwick Junctions near Smethwick West. Services were once hourly from Worcester to Birmingham New Street via Stourbridge.