His persona remained consistent for three years until the band's well-publicized removal of their stage makeup in September 1983, live on MTV. The drastic move came after declining album sales and a poorly attended US tour. Carr thought the band was coming to an end, but Kiss slowly turned their career descent into a rebound, and the band thrived. Carr earned a reputation amongst fans for being very friendly and approachable. He answered more mail than other band members, and often added messages to his autographs. Despite being a replacement of an original member, his popularity soared among fans based on his personality and percussion skills.