Two CrossCountry services are timetabled to use the line each day — one service from Birmingham New Street (via Smethwick Junction and Galton Junction) in the early morning and a pair of reverse services in the evening. None of these call at any of the stations along the line and are scheduled to ensure drivers retain knowledge of the route. During congestion or mainly during engineering works, the line sees much more frequent service as a diversionary route. The line from Worcester Shrub Hill continues to Cheltenham Spa railway station, which is the next calling point for most CrossCountry services, and thus offers a convenient alternative when the Lickey Incline is closed.