Despite peaking at number 26 on the UK Albums Chart and being certified Gold by the BPI, and faring even better in German-speaking Europe, where it reached the top ten in Austria, Germany and Switzerland, the sales of "One Touch" did not meet the record company's expectations, and the group were eventually dropped in Autumn 2001, making it their only release with the label. In addition, it became the only album featuring the group's original line-up. Siobhán Donaghy left the group in 2001. She initially stated that she wanted to pursue a fashion career, but was eventually diagnosed with clinical depression amid reports of in-fighting between the Sugababes members.