By the end of 2011, the 'new' NCC Ltd once again faced financial difficulties and in 2012 it sought voluntary arrangements with its creditors to step away from its debts. The company had run up substantial losses, had not paid suppliers and had not filed accounts. Nearly all staff were laid off and the business having already left its iconic building in 2010 it finally left Manchester. The company was formally recorded at Companies House as being insolvent and in a voluntary arrangement as of 2 March 2012. The insolvency practitioner dealing with the companies affairs was Wilkins Kennedy of London. It would appear that from this point NCC Ltd was no longer recognised by any trade body, association or any part of government as the "voice of the computer user" and offered no substantial services to its client base and became a shell company. In July 2013 the registered address was changed to an accommodation address in London and between then and July 2017 the operational address was at times listed as Aston Abbotts in Buckinghamshire, Bournemouth and Welwyn Garden City.