Terry (Max Wright): the original manager at Central Perk before Gunther takes the title, who does not hide the fact that he thinks Rachel is a terrible waitress and Phoebe is ""so" bad" as a musician. He denies Rachel an advance on her wages in "The One Where Underdog Gets Away" and hires a professional musician, Stephanie Schiffer (played by Chrissie Hynde of The Pretenders), to replace Phoebe in "The One with the Baby on the Bus". He is last mentioned in "The One Where Rachel Quits", where he asks Rachel to retake the waitress training through Gunther, and when Rachel quits midway through the training, he promptly hires a new and more experienced waitress. He presumably retires in season 4 and from this point onwards Gunther becomes the sole manager at Central Perk. The role of Terry was intended by the NBC producers to be much bigger. They saw him as an older character who would provide advice to the six friends but NBC were talked out of it by the show's creators.