The museum uses a community-based exhibition model to create exhibits. As part of the community-based process, the museum conducts outreach into communities to find individuals and organizations to partner with. The museum then forms a Community Advisory Committee (CAC) to determine the exhibit's direction. Staff at the museum conduct research, gather materials, and records relevant oral histories under the guidance of the CAC. The CAC also determines the exhibit's overall design and content. This process can take 12 to 18 months.