In 2001, Mark Bunker and Jeff Jacobsen, a fellow critic of the Church of Scientology, were refused service by businesses operated by Scientologists in Clearwater. Together they filed discrimination complaints with the Pinellas County Office of Human Rights. The Office of Human Rights rejected their complaints, ruling that the church members had not broken any laws in denying them service. Bunker, Jacobson, and other members of the Lisa McPherson Trust saw this as a sign of the escalating control the Church of Scientology held over the town. Ray Arsenault, a University of South Florida professor and then acting president of the Pinellas chapter of the American Civil Liberties Union, also viewed the denials as acts of discrimination. "It really is a way of trying to bring pressure to stop them from exercising their First Amendment rights."