During the collapse of the bridge the diameter gas main that ran alongside the railway line was damaged leaving households across the Forest of Dean without mains gas. Locals who were around at the time talk of people from the gas company banging on the doors early in the morning and being told not to use their gas, and of having to be supplied with bottled gas for weeks and months until the mains could be restored. Gas engineers from across the UK were brought in to help with visiting every house affected before the household could use the mains gas again.