They quickly decided that they had made the wrong decision — the officer, who Zarchi described as "not fit to wear the uniform", delayed taking her to the hospital and instead insisted that she follow formalities such as giving her full name (and the spelling), even though her jaw had been broken and she could hardly speak. Zarchi insisted that the officer take her to the hospital and he eventually complied. Soon afterward, the woman's father wrote both Zarchi and his friend a letter of thanks for helping his daughter. The father offered a reward, which Zarchi refused.