The group toured widely, building up a reputation as one of the top R&B acts of the era, edging out the Five Keys and the Clovers (two of the top R&B groups of the early 1950s) and commanding audiences which crossed racial divides. However, Ward's strict disciplinarian approach, and failure to recompense the singers, caused internal problems. Ward is remembered as a petty tyrant who levied fines against group members for infractions, including arriving late for rehearsals and wearing un-shined shoes on stage. Jackie Wilson recalled, "Billy Ward was not an easy man to work for. He played piano and organ, could arrange, and he was a fine director and coach. He knew what he wanted, and you had to give it to him. And he was a strict disciplinarian. You better believe it! You paid a fine if you stepped out of line." Ward most likely got the idea of levying fines against group members from his tenure in the military. Article 15 of the Uniform Code of Military Justice gives a unit commander authority to mete a certain amount of punishment to troops under his or her command without going through a court-martial, which includes fines (partial forfeiture of pay).