On 2 October 1989 John Spurr, a deputy director of Staffordshire County Council's social services department, was telephoned by a Stoke-on-Trent solicitor, Kevin Williams, who was extremely concerned about a 15yearold girl for whom he was acting in care proceedings. She had made allegations of abuse in the children's home at 245 Hartshill Road and had broken her ankle in seeking to escape from the home. The following day, Barry O'Neill (Director of Social Services) issued instructions that pindown must cease at Hartshill Road. When the issue was publicised, the county council determined that a public inquiry must be held.