The projects, in Denmark known as 'super hospitals' (":da:Supersygehus"), were intended to increase the quality of care and reduce costs, but have almost uniformally experienced large-scale planning problems including breach of budgets, delays, interior climate problems, unsatisfactory design and last-minute cost cuts such as removing kitchens, decreasing the bed capacity or removing amenities for patients. As a result of the centralisation, Denmark will decrease its hospitals with emergency care from 40 in 2007 to 21 in 2020. The changes have been criticised by residents in areas far from emergency hospitals. To compensate, some of the regions offer paramedic helicopter response in addition to ambulances. In addition, since 1999 the government has obliged Danish hospitals to increase their productivity by 2% per year for the same budget, in the expectation of possible benefits from technical progress, but often leading to cutbacks in services. A growth in bureaucracy has generally been observed by doctors and employees. In the Capital Region and Zealand Region, a new electronic health record system developed by Epic Systems has been described as a major scandal, causing unresponsive IT systems, wrong prescriptions, more time-consumption and a lack of overview. Doctors and other employees have demanded the withdrawal of the system, but the regions insist that it will remain in place and errors be corrected.