Mexico, 1992. Flor Moreno (Paz Vega) is a poor Mexican single mother who moved to America illegally years earlier seeking a better life for her and her daughter, Cristina. She takes on two jobs, but soon cannot maintain them, so Flor's cousin helps her find work as a nanny and housekeeper for the Clasky family, consisting of John (Adam Sandler) and Deborah (Téa Leoni), their children Bernice (Sarah Steele) and Georgie (Ian Hyland), and Deborah's mother Evelyn Wright (Cloris Leachman). John is a successful chef and an easygoing man who enjoys cooking and spending time with his children, while Deborah is a former businesswoman turned stay-at-home mother, and Evelyn is quietly alcoholic. Deborah is uptight and her neurotic behavior often upsets the family - Deborah psychologically abuses her daughter, body-shaming Bernice by forcing her to exercise, buying her smaller-sized clothes and putting her down for certain behaviors; she frustrates John by expecting him to be submissive and accepting of her parenting style with Georgie. John is more laid back and supports the mental well-being of his children, but feels he cannot stand up to Deborah.