Although Petraeus was given good marks by most observers for his work heading the CIA, during October 2012 some critics took issue with the availability of accurate information from the CIA concerning a terrorist attack in Benghazi, Libya, the month prior. On September 11 four Americans had been killed, including the ambassador, and more than thirty evacuated. Only seven of those evacuated did not work for the CIA. According to a "Wall Street Journal" story, other government agencies complained about being left "largely in the dark about the CIA's role", with Secretary of State Hillary Clinton telephoning Petraeus directly the night of the attacks seeking assistance. Although the "State Department believed it had a formal agreement with the CIA to provide backup security", "the CIA didn't have the same understanding about its security responsibilities," said "The Wall Street Journal".