The DBA International Receivables Management Certification Program was established in 2013 to certify companies and individuals operating and employed within the U.S. receivables industry. This "gold standard" certification program was designed to promote uniform, consumer-oriented, best practice standards for the receivables industry. The program is administered by DBA International. The program has established a national standard for the debt buying industry to ensure that certified companies are complying with state and federal statutory requirements, responding to consumer complaints and inquiries, and are following industry best practices. The program requires certified companies to conform to 20 standards ranging from data and document acquisition, chain of title, and data security to establishing consumer complaint and dispute resolution policies. Certified companies are subject to independent third-party audits as well as remediation agreements if they do not conform to the standards. Failure to comply with program requirements will lead to the loss of certification.