Before the start of barrier introduction, posters and a road show were held, introducing the Pass Scheme for footbridge users. The publicity resulted in over 800 pass requests in the first weeks before gating. The pass scheme covers non-rail pedestrians and cyclists travelling "from Pride Park to central Derby or vice-versa". The agreement requires EMT to make application forms available online as well as at Derby station. Pass applications at the station are processed immediately, and all other applications are posted out within 48 hours. There is no administration charge for issuing or renewing of passes, with a charge of £5.00 for replacing each lost pass. Passes not swiped at each end of the bridge are revoked. Derby City Council may audit withdrawn passes.