In 2004, Armstrong accepted text advertisements on her website for the first time, a decision that was controversial among her readership. The following year, Armstrong accepted graphic ads and wrote that the revenue from the advertisements would be her family's principal source of income while her husband made the transition to manage her advertising and business. Since then, she has appeared in Suave advertisements that feature her own image and trademark. In 2009, Armstrong again received mass media attention for using Twitter to get her washing machine fixed.