Consultation is the process by which management and employees (or their representatives) jointly examine and discuss issues of mutual concern. It involves seeking acceptable solutions to problems through an exchange of views and information. Consultation does not remove the right of managers to manage, but it does impose an obligation that the views of employees be sought and considered before decisions are taken. The Advisory, Conciliation and Arbitration Service (ACAS), is the UK government's independent agency for advice and conciliation. Although the Trade Union Congress (TUC) and their member unions oppose the use of consultancies during recognition campaigns, calling it a union busting tactic, ACAS takes a different stance, "Employee communications and consultation are the lifeblood of any business. which "aims to improve organizations and working life through better employment relations".