On 9/11, only 14 fighter jets were on alert in the contiguous 48 states. There was no automated method for the civilian air traffic controllers to alert NORAD. A passenger airline had not been hijacked in the U.S. since 1979. "They had to pick up the phone and literally dial us," says Maj. Douglas Martin, public affairs officer for NORAD. Only one civilian plane—a chartered Learjet 35 with golfer Payne Stewart and five others on board—was intercepted by NORAD over North America in the decade prior to 9/11, which took one hour and 19 minutes.