The Phone-a-Friend lifeline provided multiple instances of controversy during the show's run. In March 2007 various UK newspapers reported that an organised syndicate had been getting quiz enthusiasts onto the show in return for a percentage of their winnings. The person behind the syndicate was Keith Burgess from Northern Ireland. Burgess admitted to helping around 200 contestants to appear on the show since 1999; he estimates those contestants to have won around £5,000,000. The show producers are believed to have been aware of this operation, with Burgess stating: "The show knows about me and these types of syndicates, but they cover it up to keep the show going."