The first anchor store to close at the mall was Horne's, which closed when the chain filed for bankruptcy in 1992. That same year, Higbee's was renovated into Dillard's, and in 1993 The May Company became Kaufmann's. Three years after that, the lower level of the Horne's store was converted into LaSalle Furniture and the upper level was converted into Burlington Coat Factory. The JCPenney store was converted into an outlet store in October 1998, but closed in January 2001 due to falling sales and as a result of closures of 44 locations nationwide. Dillard's closed its Randall Park Mall Store in March 2003, shortly after an incident where an off duty police officer named Jameel Talley, who was moonlighting as a security guard, apprehended a suspected shoplifter named Guy Wills III and injured him by picking him up and then smacking his head on the concrete floor. Wills' skull was fractured, his collarbone was broken, and his brain was severely bruised. He was treated in the hospital but died shortly after he was released. On May 13, 2003, two months after the closure of the Dillard's store, Talley was sentenced to three years in prison for murdering the suspect. However, Talley told the court that it was an accident since both him and Wills fell down while he was trying to handcuff him. By 2004, about 50% of the mall was vacant, including the former Dillard's and JCPenney. The infrastructure was physically dilapidated, and many area residents viewed the mall as unsafe. Many of the vacant store fronts were completely walled off and the escalators and fountains were shut off. In 2004, Simon sold Randall Park to investor Haywood Whichard for $6 million – just fifteen percent of the original construction cost. As the mall declined, the stores and buildings around it did so too.