Believing that something terrible is about to happen, Jack begs CTU director Erin Driscoll to reinstate him and begins to interrogate a suspect. The suspect reveals that James Heller and Audrey Raines are the primary targets just as they are kidnapped. When Jack saves a civilian programmer who discovered evidence of a cyber-attack in progress (a friend of Chloe O'Brian), he allows one of the terrorists to escape and lead him to where Raines and Heller are being held. Even though Jack rescues them, the mass streaming of the planned execution video gives the terrorists the opportunity they need to launch an attack on the firewalls and begin using the override.