The Astoria express service was discontinued on January 15, 2002 because it was unpopular among Astoria residents. This change was approved by the MTA Board in December 2001. Express service was implemented on the Astoria Line in order to improve operations at the Ditmars Boulevard terminal, and because 43% of the line's riders boarded at express stations. Instead, the change yielded no operational benefits, and made local N trains overcrowded, and express W trains underutilized. N trains carried 1.9 times as many passengers as W trains in the morning, and 2.6 times as many in the evening. W express service had been suspended after the September 11 attacks to replace N service. Even after normal service resumed in October 2001, local W service was kept until November 19 on a trial basis. Analysis of the operating pattern found that the terminal could handle the all-local service pattern and that the ridership split between the N and W was more balanced.