The initial launch had a number of technical difficulties. The game required that players download a 70 MB update before they could play online. At the time, the majority of users had 56k modems, requiring around three hours to update the game. As the developers worked feverishly behind the scenes to complete other promised features and fix the software bugs on the gold CD, even more updates became necessary. Three days prior to release, the colocation network facility had a bad fiber optic cable. This failure reduced the player capacity of the server cluster, from 10,000 players down to only 1200 players. As a temporary workaround, Playnet set up multiple copies of the game-world on different servers, distributing the network load, but at some cost in game play. This solution lasted for several months while the developers resolved the server-side issues, after which all servers were merged into a single game-world. Some features advertised on the game box were partially implemented, or missing, such as rank and high-command strategic features.