The charity has won a number of awards, including "Debt Advice Provider of the Year" at the 2015 Collections and Customer Service Awards, the "Martin Williams Award for Contribution to the Credit Industry" at the 2014 Credit Today Awards, as well as Charity Times Awards' "Best Charity to Work For" in 2006 and 2007. CAP came top in "the UK's Best Small Company to Work For" in the Sunday Times' Best Companies list on its debut in 2008, and topped the list again in 2009. CAP's founder, John Kirkby, received a CBE in 2018 for his services.