Beginning in August 2003, he served at the White House as Deputy Cabinet Secretary and Liaison to the Jewish community where he advocated for more intense Republican outreach to the American Jewish community noting that nearly 50 percent of Democratic donors are Jewish: "if you're going to take away some percentage of donations to Obama, we're talking some serious money." After less than a year, in May 2004, Troy left the position of White House liaison to the Jewish community to work in the policy department of the 2004 Bush presidential campaign, at which time he was replaced by Noam Neusner (son of Jacob Neusner). As a member of the United States of America Mission to the OSCE, Troy was a member of the US delegation to a conference on antisemitism held in Berlin in April 2004.