In August 2015, a patient of the outpatient diabetes clinic attended Royal North Shore Hospital for a routine appointment at 9:30am, the patient failed to present to the clinical staff and was subsequently listed as a "no-show" to his appointment. His spouse later concerned that partner had not returned from his appointment contacted Royal North Shore Hospital who advised that her partner did not attend his scheduled appointment. It was not until 6:30am the following day that a cleaner located the man in a public toilet within the hospital premises. It was found that the patient suffered a stroke.