After robbing the convenience store, he visited his mother's grave one last time and then called his supervisor to state that he wouldn't be coming to work because he had something else to do. At about 10:44 a.m., Pough parked his car at the General Motors Acceptance Corporation office located at 7870 Baymeadows Way in Jacksonville. He entered the building through the front door, armed with his M1 Carbine, a Röhm RG-31 .38-caliber revolver, several loaded magazines, and ammunition packed in his pockets. Without saying a word he immediately began shooting with the M1 Carbine at two customers at the front counter, killing Julia Burgess and wounding David Hendrix with four shots. Walking through the open office he then systematically moved from desk to desk and shot at the GMAC workers, deliberately aiming at those hiding under their desks.