The water was turned off twice within the years 2013-2015. The first was caused by the water tower on grounds malfunctioning. The second was a pipe burst behind the educational complex. Westville had to bring in outside contractors to fix the problem. Offenders were given bottled water, at the staffs' leisure, and were still able to use toilets during the incident, at most twice a day. The offenders who used plastic bags to replace the toilet were not instructed to, since water was shut off and staff refused inmates basic human necessity to relieve themselves, and instead instructed the inmates to use the non-functioning toilets. This caused the inmates to use bags provided with their sack lunches, which are months old and keep on the freezer, to defecate into. Once visitors saw what was happening the prison quickly turned the water on.