Ross has ptosis, affecting her right eye-lid slightly. Following a speech at the American Music Awards internet trolls commented on this, leading Ross to post an Instagram video saying "I know y'all make fun of my eyes, you know what I mean? Well, f**ck off, 'cause it's not my fault, alright? My body does what it does, I don't know why. But sometimes when I'm tired, this one just gives up, and it's like, 'Goodnight!'..."Go ahead, make fun of my eyes, OK? But I think they're nice, I think they're so nice, I do."