In May 2004 the load factor drop to forty percent. Snowflake announced large cutbacks to the winter schedule, and planned to only operate four services: to Athens, Istanbul, Nice and Rome. This was down from thirteen during the previous winter season. With two flights each per week, this resulted in a very low fleet utilization rate. Snowflake had originally had success with their expatriate routes, but from 2004 passenger numbers fluctuated significantly on those routes. Similar cuts were carried out in Copenhagen: services were reduced to ten per week. This included the announcement of a new destination – Cairo. Two services, to Dublin and Prague, were taken over from Stockholm by Scandinavian Airlines. A further four destinations were cut with the winter program. All services to Spain were taken over by Spanair, which at the time was also owned by the SAS Group.