Bobby Rob, Lawrence's Thula Thula game reserve manager, arrives to assist, and together with US Captain William Sumner, the courageous zoo directors Dr Adel Mousa and Dr Husham Hussan, Iraqi veterinarian Farah Murrani, and a few loyal zoo staff, they formed an intrepid team which secured the zoo and somehow kept the remaining animals alive and the zoo safe in some extreme circumstances. Confronted by an appalling situation, cut off from the world and completely surrounded by fighting and looting, the team overcame every "can't be done," to hold together the remains of what was once the biggest zoo in the Middle East literally out of nothing. At various times they are assisted by other conservation organizations including AZA, Wildaid, Care for the Wild, and IFAW.