Charles meets and is smitten with a beautiful young girl, Ella Harkins, Mrs. Monday's maid. Ella, who is now 19, has lived in the store since she was separated from her mother at age six, falling asleep in the women's hat department. Ella is unhappy and wants to leave, but is afraid of the "Dark Men." Should someone try to return to the outside world and risk revealing the group's existence, the Dark Men take them away and another mannequin appears in the clothing department.