Precipice turns out to be a Utopian community of a few thousand people. The nearest comparison would be an agrarian, cottage industry community designed by William Morris. Precipice is also the home of Hearing Aid, an anonymous telephone confession service accessible to anyone in the country. Hearing Aid is also known as the "Ten Nines", after the phone number used to call it: 999-999-9999. People call the service, a human operator answers, and they simply talk while the operator listens. Some rant, others seek sympathy, still others commit suicide while on the phone. Hearing Aid's promise is that nobody else, not even the government, will hear the call. The only response Hearing Aid gives to a caller is "Only I heard that, I hope it helped."