The earthquake lasted 55 seconds. A hotel page described the pandemonium inside the hotel: "I found the floor crowded with screaming guests running every which way. As the elevators were all out of order the guests headed for the marble stairs, which were broken and cracked and falling below." The hotel manager, James Woods, wearing his bathrobe, tried to calm the guests, but most of them rushed outside onto Union Square. Later in the morning, opera singer Enrico Caruso and Alfred Hertz, the conductor of the San Francisco Symphony, who was hosting a tour by Caruso, who were both staying at the nearby Palace Hotel, fled the Palace and came to the St. Francis, where the restaurant was still open for breakfast. Caruso carried with him a signed photograph of President Theodore Roosevelt, and swore he would never return to San Francisco; he never did, having died in 1921.