The entrance hall is a long, high-ceilinged space that acts as a thoroughfare between the Queen Street Mall, the coffee shop, the upper-level tenancies and the grand foyer. After passing through the threshold space, there is a ticket booth immediately on the right hand side (possibly containing elements from the original ticket booth in the grand foyer beyond). It is approximately eight metres long and has a waist-height marble counter with an attached metal screen that extends to above head height on two sides.