When she tries to convince Mr. Armbruster, the sales supervisor, and Mr. Sloan, the store manager, that she bought the item on the ninth floor, she's told that the store doesn't have a ninth floor. She has no evidence of the transaction as she paid cash, and has no receipt. Marsha believes she spots the salesclerk who sold her the thimble, and is shocked to discover that the woman is not a salesclerk at all; she's one of the department store's display mannequins. While resting in an office after the shock of her frightening discovery, Marsha finds herself accidentally locked inside the closed store (after hours). She attempts to find a way out and becomes alarmed by mysterious voices calling to her and by some subtle movements made by the supposedly lifeless mannequins around her. Moving about aimlessly, she topples the sailor mannequin, whom she recognizes as the somewhat frustrated elevator operator in earlier encounters.