Such is the architectural and cultural heritage of the hotel that tours are conducted of the hotel for guests. Frommer's has cited the hotel as an "icon of luxury", and highlights the "wide stately corridors, the vintage Deco door fixtures, the white-gloved bellmen, the luxe shopping arcade", the "stunning round mosaic under an immense crystal chandelier", and the "free-standing Waldorf clock, covered with bronze relief figures" in the main lobby. They compare the decor of the rooms to those of an English country house, and describe the corridors as being wide and plush-carpeted, which "seem to go on forever".