Carroll portrayed Eleanor Potter, the doting, concerned, and protective wife of Jimmy Potter (portrayed by Chuck Patterson), in "The Five Heartbeats" (1991), a musical drama film also featuring actor and musician Robert Townsend, and Michael Wright. In a 1995 reunion with Billy Dee Williams in "", she played Mrs. Greyson, the wife of Williams' character. In 1996, Carroll starred as the self-loving and deluded silent movie star Norma Desmond in the Canadian production of Andrew Lloyd Webber's musical version of the film "Sunset Boulevard". In 2001, Carroll made her animation début in "The Legend of Tarzan", in which she voiced Queen La, ruler of the ancient city of Opar.