In May 2003, an inspection report from Her Majesty's Chief Inspector of Prisons blamed overcrowding for poor standards at HMP Pentonville. The inspection found that basic requirements for inmates such as telephones, showers and clean clothes were not being provided regularly enough. The report also noted a lack of access to education for inmates and inadequate specialised procedures for vulnerable prisoners. The inspection report also praised a number of areas of the prison including the healthcare department, the prison drugs strategy and programmes for reducing offending behaviour.