The video debuted at number ten on MTV's "Total Request Live", peaking at number three, and topped VH1's "Top 20 Countdown" for three weeks. The video won the MTV Video Music Awards for Best Pop Video and Best Group Video in 2002. In Canada, it reached number eight on MuchMusic's "Countdown" for two consecutive weeks and remained on the countdown for nine weeks. The video was nominated for Best International Group Video at the 2002 MuchMusic Video Awards but lost to Korn's "Here to Stay".