Wonka informs Charlie that the tour is over, abruptly dismisses him and Grandpa Joe, and disappears into his office without mentioning the promised grand prize of a lifetime supply of chocolate. They both go into Wonka's office to confront him. Grandpa Joe asks about the prize, but Wonka tells him that Charlie will not receive it because he broke the rules, angrily referring to the forfeiture clause of the contract that the ticket holders signed at the start of the tour. Charlie's drinking of the Fizzy Lifting Drinks amounted to theft, so he violated the contract and gets nothing. Wonka then dismisses them with a furious, "Good day, sir!" Grandpa Joe angrily berates him for destroying his grandson's hopes, but Wonka is unmoved and angrily dismisses him again.