There was support for Ho's desire for a lower volume as well as sympathy for the stress felt by the "Bus Uncle." Others maintained that Chan's actions were atypical of etiquette in Hong Kong. Apple Tse Ho Yi, minister of the Hong Kong Christian Service, carried out a survey of 506 students over the age of 12 following the incident. Of the respondents who claim they regularly encountered people speaking loudly on the phone on buses, only 47% said they would intervene by talking to the phone user or alerting the driver. Reasons for inaction include fear, apathy and inability to solve the problem. On civic awareness, the majority of the respondents did not consider chatting loudly on the phone to be wrong. Tse concluded that the current generation of Hong Kong young people have poor civic awareness, and it is natural that disputes often occur due to inconsideration. Speaking about the incident on Commercial Radio, Journalist Chip Tsao described Chan's behaviour as "noise raping" and said that the incident was a manifestation of underlying social tension as well as the mindset of a "common Hongkonger". He criticised Ho as being a stereotype of present-day Hong Kong youth – speechless and too weak.