Ethel Schumann (Su Pollard) Ticket Clerk – She is scatter-brained and sometimes muddles her words. She often gets frustrated with Jack for his jealousy of May. She is also a flirt – she has a son from her marriage to a now deceased American soldier named Earl, whom she frequently refers to in the earlier episodes. She is desperate for another boyfriend and frequently makes advances to the station's guard, Percy, who appreciates her advances, but seems more interested in the regular commuter, Amy. She is the only one who knows of Cecil and May's war-time fling once May tells her.