The rifle suffered from cartridge-extraction problems during the Zulu War, mostly due to the thin, weak, pliable foil brass cartridges used: they expanded too much into the rifle's chamber on detonation, to the point that they stuck or tore open inside the rifle's chamber. It would eventually become difficult to move the breech block and reload the rifle, substantially diminishing its effectiveness, or rendering it useless if the block could not be opened. After investigating the matter, the British Army Ordnance Department determined the fragile construction of the rolled brass cartridge, and fouling due to the black-powder propellant, were the main causes of this problem.