Greenwich Council started work to upgrade the tunnel on 19 April 2010, intending to reduce leakage, improve drainage and install new lifts, CCTV, communication facilities and signage. Completion was planned for March 2011 but this slipped to September 2011. The tunnel was supposed to be accessible throughout most of the renovations, but it closed completely in February 2011. Stair use was soon regained but lifts remained out of service until early 2012, and remained subject to occasional brief closures during 2012. In October 2012 Greenwich Council acknowledged that the upgrade work had not been completed on time and had run over budget. The work was finally completed and included new customer-operated lifts with surface level availability signs, CCTV coverage, upgraded lighting and renewal or replacement of vital structural components.