Dwight picks a very cheap plan with little coverage, no benefits, and a large deductible. Not willing to confront the disgruntled employees, Michael hides out in his office claiming he is very busy. When the other employees confront him about Dwight's bad plan, he chastises Dwight and tries to liven the employees' spirits by telling them he has a big surprise prepared for them at the end of the day, though even he isn't sure what the surprise will be. In another desperate attempt to avoid questions, Michael leaves the office and tries to plan the surprise.