In January 2017, Underwood took time off at the beginning of the year to spend time with family, and would then, possibly, begin to write for her next album. In March 2017, Underwood signed with Universal Music Group's Capitol Records Nashville after being with Arista Nashville for nearly twelve years. Madame Tussauds unveiled a new figure of Underwood when the Nashville location opened in April 2017. Matthew West collaborated with Underwood, who performed background vocals on the song "Something Greater" from his album, "All In" (2017). Underwood and Brad Paisley hosted the CMA Awards in November, marking their 10th consecutive year as hosts. Underwood again received a nomination in the Female Vocalist category, her twelfth nomination to date. She performed "Softly and Tenderly" as part of a tribute to the victims of the Route 91 Harvest Music Festival shooting, and the performance received widespread acclaim.