In 2014 ERS underwent structural changes to drive further organisational efficiencies and implement steps to help the company achieve its goal of a 90% combined operational ratio. This involved consolidating ERS’ offices into two locations (London and Swansea) and expanding both locations for growth. As a result, the Brentwood head office was closed with the majority of work that had been undertaken there split between London and Swansea. However servicing for ERS’ direct classic car arm, RH Insurance, remains in Brentwood at an alternative site.