The producers state that the psychics are given no information about the case other than a photo, which some psychics prefer to keep face-down (The idea being that the less information they have, the better their supernormal abilities function). Other psychics choose to look at the photograph. To demonstrate their abilities, the psychics relay their impressions about the case/person which may match details in the case file. The psychics are then asked to provide any extra information they can using their psychic abilities. The show's private detective hosts the next section, in which he is asked to try to investigate any new leads suggested by the psychics and sometimes talk to the families of the deceased.