Claudia and Massera cross paths with occult tabloid journalist Quiroga, who receives a videotape labelled with Claudia's phone number. It contains a snuff film featuring a young female victim, followed by surreptitious footage of Claudia visiting the derelict clinic. Fearing for her safety and sanity, Claudia spends the night in Massera's apartment. Their bond deepens when she learns he was widowed the previous year and is as despondent as herself. Meanwhile, her unhinged ex-boyfriend is approached in a bar by a hideously disfigured man whose stare had disturbed Claudia in an earlier scene. This stranger eggs Toni on to entering her apartment uninvited, and is joined by accomplices as they leave.