To remedy crumbling tarmac along the tracks on Princes Street, the road was closed in September 2011 and remained closed for ten months. A road closure between Haymarket and Shandwick Place in March 2012 led to complaints from businesses and residents. It remained closed until October 2013. Originally to open as "Shandwick Place" tram stop, it was renamed "West End - Princes Street" prior to opening at the request of local traders, who felt the new name had greater associations to the city centre and would encourage more tourists to get off there. The stop was renamed again in August 2019 as "West End".