A shell from one of the British cruisers hit "Mainz" at around 13:00, which jammed her rudder at ten degrees to starboard. Her crew shut off the port engine in an attempt to correct the ship's course, but she continued to turn to starboard. By 13:20, the majority of the ship's guns had been disabled and the ship's superstructure had been shot to pieces. Her center and aft funnel collapsed after suffering several hits. A torpedo from the destroyer then hit the ship on her port side, amidships; this prompted the ship's commander to order the crew to abandon the stricken cruiser. He then left the conning tower with the navigation officer, both of whom were immediately killed by a shell hit. The ship's communication system was out of service, and so the order to abandon ship did not reach the entire crew. The ship's executive officer then reached the bridge, and reiterated the order to abandon the crippled ship at 13:35.