The hospital is located nearly 1 km from the Institute main gate and a regular free shuttle bus makes a to-and-fro trip every 10–15 minutes. The hospital works as a referral hospital and endeavors to work on an appointment system. Though most patients are required to bring a referral slip from the referring physician/ surgeon, but even such patients who have not been referred by a doctor but are suffering from a disease that can be treated at SGPGIMS are also welcome. The referring physicians are requested to indicate the nature of patients' problem, the specialty at the Institute they wish to refer the patient to and the nature of help required from the Institute.