The game was criticized for not addressing the problems of prior "Sonic" games. "1UP" wrote the problems with the camera and "hit-or-miss lock-on attacks that leave you plunging to your doom" that plagued the "Sonic Adventure" games were still present in "Sonic Heroes" and hurt the experience greatly. "GameSpot" said although the camera worked well most of the time, coordination between camera position and character movement caused problems, such that pushing forward may not move the character in the same direction the camera is facing. They also wrote that the game suffered from problems with the collision detection and noted all the shortcomings were present in the "Sonic Adventure" games. "IGN" agreed the camera had not been improved. The voice acting was especially derided; "IGN" joked players should "turn down the volume during cut-scenes", and "GameSpy" compared the voice work to the likes of Playskool.