The Patient Voices programme is the product of Pip Hardy and Tony Sumner. Established in 2003, their project provides a means for people (patients, families or healthcare workers) to tell their stories which might affect clinicians, managers and decision-makers in the healthcare arena. The Programme has worked closely with The Royal College of Nursing, The National Clinical Governance Support Team, The National Audit Office, NHS England, NHS Improving Quality, Imperial College Healthcare Trust, Kings College London, University College London and many other NHS organisations and universities. Patient Voices projects have also taken place in Canada, Australia, Norway, Hong Kong and Tanzania and the stories are used in schools of medicine and healthcare throughout the world to prompt reflection and stimulate discussion and debate.