On 30 July, after several BWCC inmates and staff expressed concerns about Anna's welfare, the prison's psychologist recommended that she have a psychiatric evaluation, so that her mental health could be assessed. One week later, on 6 August, a BWCC officer also asked for an evaluation, to determine whether Anna could be placed in the community, rather than remain in the prison. Eventually, on 10 August, the prison psychiatrist recommended that she be taken to a hospital for a full assessment, to determine her mental health. Her report noted that Anna's behaviour was unusual, and she had poor hygiene and would behave inappropriately towards the guards, particularly the male ones. Anna was taken to Princess Alexandra Hospital in Brisbane on 20 August, where doctors spent six days assessing her. She was returned to BWCC on 26 August, after doctors failed to diagnose her schizophrenia.