In this episode, Michael (Steve Carell) is tasked with choosing a new and inexpensive health care plan. He immediately hands it off to enthusiastic volunteer Dwight (Rainn Wilson). Dwight ruthlessly cuts nearly all benefits in the new plan, angering the rest of the office staff. Meanwhile, Pam (Jenna Fischer) and Jim (John Krasinski) make up fake diseases, much to Dwight's chagrin. In an attempt to appease them, Michael promises the entire office a surprise and then spends the rest of the day scrambling to come through with his promise. The employees wait for Michael's surprise, which he awkwardly never delivers.