Both unfair dismissal and unlawful termination claims went through an initial hearing and compulsory conciliation conference at the AIRC. Only when the conciliation was unsuccessful and a conciliation certificate issued could the claim proceed to the next step. For unfair dismissal claims, the claim proceeded to arbitration by the AIRC, where a Member of the Commission could issue a binding decision. For unlawful termination claims, the claim proceeded to a court with appropriate jurisdiction such as the Federal Court or the Industrial Division of the Federal Magistrates Court.