Bill and Janice Templeton live a privileged life in Manhattan's Upper West Side with their 11-year-old daughter, Ivy. Over a period of several weeks, they begin to notice a stranger following them in various public places, and Janice grows alarmed when she sees the man follow her and Ivy home one afternoon. The man eventually reaches out to the couple by phone, revealing himself as Elliot Hoover, a widower who lost his wife and young daughter, Audrey Rose, in a car accident in Pittsburgh. The couple agree to have dinner with Elliot, during which he explains that he believes their daughter, Ivy, is a reincarnation of Audrey, and that details relayed to him by psychics confirm his suspicions; the details he is aware of include intimate knowledge of the couple's apartment and Ivy's bedroom. Furthermore, Ivy was born only minutes after Audrey died.