The northbound platform has entrances integrated into commercial buildings on Washington Street north and south of Essex Street (the latter entrance is in the Liberty Tree Building), leading to a fare lobby under Essex Street. An elevator is located in the northern entrance. The southbound platform has a single entrance and elevator on Boylston Street west of Washington Street, leading to a fare lobby under a triangular plaza. SL5 buses stop adjacent to the northern northbound entrance; SL4 and route 11 buses stop adjacent to the south entrance.