The station has three tracks and four platform faces. The London-bound track is a single track with platform faces on either side, both of which are called Platform 1. Until some time prior to 2008, both faces could be used to board London-bound trains, but now only the doors on the ticket office side of the train open, possibly due to safety worries relating to the third rail being on the other side or the ability of staff to monitor both sides of departing trains. Platform 2 serves the -bound line, and Platform 3 serves the line for trains starting and terminating their journeys at Ascot. Where trains are running from London through to Guildford, or "vice versa", they use Platform 2. All lines are bi-directional.