During his journey, Stevens reflects on his unshakable loyalty to Lord Darlington, who had hosted lavish meetings between German sympathizers and English aristocrats in an effort to influence international affairs in the years leading up to the Second World War; on the meaning of the term "dignity" and what constitutes a great butler; and on his relationship with his late father, another "no-nonsense" man who dedicated his life to service. Ultimately, Stevens is forced to ponder Lord Darlington's character and reputation, as well as the true nature of his relationship with Miss Kenton. As the book progresses, evidence mounts of Miss Kenton's and Stevens' past mutual attraction and affection.