T3 Direct was blacklisted along with the company in June 2002 by the Spam Prevention Early Warning System (SPEWS), along with its ISP, Swiftel (now People Telecom). Swiftel suspended T3 Direct's online access for this, and also violation of its terms of service. T3 Direct was left with A$4,578 in charges outstanding to Swiftel. However, Mansfield insisted that it was the other arm of his business, concerned with web design and the management of opt-in databases, which suffered as a result.