Also in 2011, Jawbone announced (and then paused production) of its lifestyle tracking system, UP by Jawbone. The UP wristband and accompanying app was first announced at the TED conference in Scotland in July 2011. Highly anticipated by Jawbone fans and the media, the UP lifestyle tracker and app system launched in November 2011. FastCompany Design reported, “If UP works, it could augur a huge shift in the way we approach weight loss and staying healthy.” Jawbone halted production of the product a month later in response to widespread customer claims of issues with charging, syncing, and in some cases, product failure. The guarantee, offered purchasers of UP full refunds for any reason, even if they wanted to keep their wristbands.