Bill, a skeptic, believes Elliot is extorting the family. He invites Elliot to their apartment, and arranges for his attorney friend, Russ, to listen covertly to their conversation from upstairs. When Elliot speak's Audrey's name, Ivy hears him from her room and enters an altered state of panic, which is only calmed by Elliot's presence. In the state, she bangs her hands against the cold window, and it leaves inexplicable burns. Elliot insists this is evidence of her reincarnation, as Audrey burned to death in the car accident. Bill grows enraged by Elliot and forces him out, but Janice is sympathetic.