According to Anna Marie West, she and Charmaine were frequently subjected to criticism, beatings, and other forms of punishment throughout the time they lived under Rose's care at Midland Road, but although Anna Marie was generally submissive and prone to display emotion in response to the physical and mental hardships she and her sister endured, Charmaine repeatedly infuriated Rose by her stoic refusal to either cry or display any sign of grief or servitude no matter how severely she was physically punished. Despite the years of neglect and abuse, Charmaine's spirit had not been broken, and she talked wistfully to Anna Marie of the belief she held that her "mummy will come and save me". Anna Marie later recollected her sister repeatedly antagonised Rose by making statements such as: "My real mummy wouldn't swear or shout at us" in response to Rose's scathing language. A childhood friend of Charmaine's named Tracey Giles, who had lived in the upper flat of Midland Road, would later recollect an incident in which she had entered the Wests' flat, unannounced, only to see Charmaine, naked and standing upon a chair, gagged and with her hands bound behind her back with a belt, as Rose stood alongside the child with a large wooden spoon in her hand. According to Giles, Charmaine had been "calm and unconcerned", while Anna Marie had been standing by the door with a blank expression on her face.