His appointment came after the resignation of Giuliano Zaccardelli, who left the force rocked by scandal and in crisis. Reaction to Elliott's appointment was mixed. Public perceptions are that the force's problems are rooted in its institutional culture and many felt that someone from outside the Canadian policing milieu and "free of loyalties" was necessary to effect necessary change. Many on the force, however, believe that one of their own, someone "who understands the force's unique culture and structure was needed to clean up the organization." On February 4, 2011 the Prime Minister's Office announced that Elliot would step down as commissioner in the summer of 2011.