The Pacers got off to a 13–2 start in 2002–03 but hit the wall after the All-Star break thanks in no small part to Ron Artest's multiple suspensions and family tragedies befalling Jermaine O'Neal, Jamaal Tinsley and Austin Croshere. O'Neal and Brad Miller both made the All-Star team, and the Pacers made a substantial improvement as they finished 48–34, but they suffered a loss to the underdog Boston Celtics in the first round of the playoffs. In the 2003 off-season, the Pacers managed to re-sign O'Neal for the NBA maximum and inked Reggie Miller to a modest two-year deal, but they could not afford to keep their talented center, Brad Miller. He was dealt to the Sacramento Kings in exchange for Scot Pollard, who spent much of the following year watching from the bench and backing up Jeff Foster. The Pacers also signed Larry Bird as team president, and Bird wasted little time in dismissing coach Isiah Thomas and replacing him with Rick Carlisle. The Pacers responded to Carlisle extremely well and had a breakthrough 2003–04 season in which they finished 61–21, earning the best record in the NBA as well as a franchise record. O'Neal and Artest made the All-Star team, and Artest was named the NBA's Defensive Player of the Year; the Pacers swept the Boston Celtics easily in the first round and squeezed by a scrappy Miami Heat team in the conference semifinals. But the Detroit Pistons proved an impediment to Indiana's championship aspirations, as they defeated the Pacers in six games on their way to the NBA Championship.