He elaborates on the point by saying, "Of course, every free listing on Craigslist means one less paid listing in a local newspaper. Every visit to Wikipedia's free information hive means one less customer for a professionally researched and edited encyclopedia such as "Britannica"." Thus, he concludes that "what is free is actually costing us a fortune." He also refers to changes such as downsizing of newspaper business and the closing of record labels as forms of economic loss caused by internet-based social changes.