In April 2007, BBC One's programme "Panorama" made claims that Opera - a company dealing with GMTV's phone-in competitions - were finalising shortlists of potential winners 'long before' lines closed, which resulted in viewers wasting an estimated £10 million a year since April 2003 on entering premium rate phone competitions. Paul Corley, managing director of GMTV, said: 'I'd just like to apologise for everything that's gone on. GMTV had trusted Opera, but, the fact is it appears two or three people at this telecoms company were taking it upon themselves to do this even without the knowledge of the management. This contradicted claims made by "Panorama" that in 2003, sales director Mark Nuttall at Opera had discovered the situation and sent an e-mail to staff, saying: 'Make sure they never find out you are picking the winners early.' Two senior executives resigned: Controller of Enterprises Kate Fleming, and Managing Director Paul Corley.