{"experience_type": "Current Experience", "emotion_type": "anxiety", "problem_type": "job crisis", "situation": "I have been chatting with my boss and he is telling me that my job performance is consistantly low.  They want me to move 10 pallets per hour which near almost impossible.  This is a well paying job and i'm afraid I will be losing it soon.", "survey_score": {"seeker": {"initial_emotion_intensity": "5", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "3"}}, "dialog": [{"text": "Hello, I'm having a terrible day.", "speaker": "usr"}, {"text": "My name is Sean and I work for a large distribution company.", "speaker": "usr"}, {"text": "hi! i'm sorry to hear that", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "how is your work going so far", "speaker": "sys", "strategy": "Question"}, {"text": "The problem with a job like Amazon or Kehe distribution is the quotas.", "speaker": "usr"}, {"text": "The pay is extremley well but the work is extremely dangerous and extremely exhausting.", "speaker": "usr"}, {"text": "you mean, is your job defined by maximum exposure to people right now due to COVID?", "speaker": "sys", "strategy": "Question"}, {"text": "no COVID 19 has nothing to do with any of this work.", "speaker": "usr"}, {"text": "I understand how anxious you are right now", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Can you give me some more info on your job", "speaker": "sys", "strategy": "Question"}, {"text": "well when there are 50 million americans out of work right it's a bit scary.", "speaker": "usr"}, {"text": "i'm a forklift operator..... I move pallets from one area of the warehouse to another but i", "speaker": "usr"}, {"text": "i totally understand how nerve wrecking this is, but trust me you guys being front-line workers are our real heros", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "am based on a quota. I am suppose to be able to move 10 pallets per hour. that's almost impossible as it is a 1 million square foot warehouse. If i get a pallet on the west side and have to move it to the east side that takes 7-10 minutes even if your going dangerously fast.", "speaker": "usr"}, {"text": "doesn't feel like it to me.", "speaker": "usr"}, {"text": "did you try discussing your concerns with your Team Lead / Warehouse Supervisor of your group", "speaker": "sys", "strategy": "Question"}, {"text": "I feel like a replaceable cog in a giant machine that doesn't give two shits whether I show up for work or not despite having over five years experience with over 12 forklifts.....", "speaker": "usr"}, {"text": "Yes and they always say the same thing. You need to get your numbers up but it's a catch 22 you can't possibly safely get your numbers up and accomplish your quotas", "speaker": "usr"}, {"text": "you are doing your best and are working really hard", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "so", "speaker": "usr"}, {"text": "just a thought - did you try changing roles within the warehouse to a different position? or try checking with the manager regarding this", "speaker": "sys", "strategy": "Question"}, {"text": "you have 5 years exp, i'm sure you deserve a better role and pay", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I am a felon and I have a bachelores degree in business management. I am desperately trying to get out of the quota based work areas", "speaker": "usr"}, {"text": "i understand, but when i had a slight trouble with my job, talking to my manager helped me a lot", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "also, your manager is your best point of contact for a great reference", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Do you know how incredibly hard it is to serve your time in jail for 3 years and get out and can't find a job except scrubbing floors or cleaning shit or servinge tables", "speaker": "usr"}, {"text": "my manager doesn't give a shit", "speaker": "usr"}, {"text": "thats hard,.. but you can do it", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "do what", "speaker": "usr"}, {"text": "work at burger king for $7.25 an hour", "speaker": "usr"}, {"text": "do your best in your job!", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "hard work ultimately pays off!", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "I'm not so sure if that's true anymore. It's not what you know.... it's who you know", "speaker": "usr"}, {"text": "and with my felony my reputation is nothing but shit", "speaker": "usr"}, {"text": "my real worry is that this is one of the highest paying jobs in my area. $16 an hour plus almost unlimiteed overtime", "speaker": "usr"}, {"text": "for a felon even with a degree that's phenominal in florida.", "speaker": "usr"}, {"text": "It sounds like you feel you are not heard and thats why you are pushing yourself hard do you feel that way", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "America is just not fair.", "speaker": "usr"}, {"text": "Its great that you are working hard despite whatever you faced and I assure that this will help you build a great future in this country", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I will try and talk to my manager, thanks for trying to help me out. have a nice dayl I doubt it. this country is about to fail.", "speaker": "usr"}, {"text": "i've already made plans to go to brazil", "speaker": "usr"}, {"text": "then paraguay", "speaker": "usr"}, {"text": "I wish you all the best Sean! I wish you good luck in all your future endeavors", "speaker": "sys", "strategy": "Others"}, {"text": "i hope everything turns out for the best", "speaker": "sys", "strategy": "Others"}, {"text": "with the computers.... the felony follows you everywhere. there is no escape. life is not fair, but this is beyond unfair. this is brutal", "speaker": "usr"}, {"text": "goodbye.", "speaker": "usr"}], "seeker_question1": "no", "seeker_question2": "no", "supporter_question1": "", "supporter_question2": ""}