{"experience_type": "Current Experience", "emotion_type": "sadness", "problem_type": "problems with friends", "situation": "My best friend used to call me all the time (many times per day) and we would talk for hours.  It's been three days and I haven't got a text, a call, nothing.  She just moved into a new home and I understand she is busy, but I feel ignored.", "survey_score": {"seeker": {"initial_emotion_intensity": "4", "empathy": "5", "relevance": "5", "final_emotion_intensity": "2"}, "supporter": {"relevance": "5"}}, "dialog": [{"text": "Hi, I'm feeling sad", "speaker": "usr"}, {"text": "Good afternoon", "speaker": "sys", "strategy": "Others"}, {"text": "Good afternoon to you", "speaker": "usr"}, {"text": "Can I ask for a reason why", "speaker": "sys", "strategy": "Question"}, {"text": "Yes, my best friend has decided that I'm not that important...or as important as I thought I was....", "speaker": "usr"}, {"text": "What is causing you to be sad", "speaker": "sys", "strategy": "Question"}, {"text": "She used to call me multiple times per day, it's been 3 days and nothing", "speaker": "usr"}, {"text": "So this is a close friend", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Yes, we have been friends for 10 years, best friends", "speaker": "usr"}, {"text": "That could cause a sadness", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Absolutely...what do you think is wrong?", "speaker": "usr"}, {"text": "Could it be for a reason you are unaware of", "speaker": "sys", "strategy": "Question"}, {"text": "I'm not sure, I don't think I have done anything wrong, or bad, we haven't had a fight", "speaker": "usr"}, {"text": "Maybe she is busy and the timing is off", "speaker": "sys", "strategy": "Restatement or Paraphrasing"}, {"text": "Does your friend work", "speaker": "sys", "strategy": "Question"}, {"text": "Well, she did just move into a very large house, but she didn't even want me to help her, no she doesn't work", "speaker": "usr"}, {"text": "May not be a fight but she is busy settling in", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Does she live with her family", "speaker": "sys", "strategy": "Question"}, {"text": "Well, maybe, but does that really warrant her ignoring me? She lives with her husband.", "speaker": "usr"}, {"text": "How long has it been since she moved in", "speaker": "sys", "strategy": "Question"}, {"text": "A week and a half ago, not long, but not like yesterday", "speaker": "usr"}, {"text": "have you thought about a housewarming gift", "speaker": "sys", "strategy": "Question"}, {"text": "Hmm, no I didn't think about that, that may be a good idea", "speaker": "usr"}, {"text": "So just a week and she is settling in", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, but the home came furnished and honestly, I didn't think there was that much to do, but maybe I should get a gift, to break the ice.", "speaker": "usr"}, {"text": "Friendship is important maybe she needs to hear from you", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Yes, it is very important, I just felt if I called I would be bothering her :(", "speaker": "usr"}, {"text": "Could she she is arranging the house to fit her style", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "That is possible, and it is a HUGE house, 4 stories", "speaker": "usr"}, {"text": "Have you tried to visit her and see if you can help", "speaker": "sys", "strategy": "Question"}, {"text": "No, we are not seeing each other in person due to COVID. Do you think I should try calling or texting first?", "speaker": "usr"}, {"text": "sometimes people get overwhelmed and need a friend to be there", "speaker": "sys", "strategy": "Reflection of feelings"}, {"text": "Yes, they certainly do, darn COVID stops everything", "speaker": "usr"}, {"text": "That would be a great idea, especially with the holidays", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Would a text be more appropriate vs. a phone call? What do you think?", "speaker": "usr"}, {"text": "Yeah the virus has stopped a lot of people", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "I just feel so hurt and abandoned, like I don't mean anything to her", "speaker": "usr"}, {"text": "Why not text her 1st to break the ice", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "But maybe she is feeling like she is alone also", "speaker": "sys", "strategy": "Self-disclosure"}, {"text": "Well, I think I will try that, I mean, it's not that intrusive. I hope she's not feeling alone, I hope she doesn't think I'm abandoning her!", "speaker": "usr"}, {"text": "The virus is stopping people but we can find away", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "Does she have other family", "speaker": "sys", "strategy": "Question"}, {"text": "I am going to send her a message, do you think I should get her a digital gift card as a gift?", "speaker": "usr"}, {"text": "Yes, she has a son in college.", "speaker": "usr"}, {"text": "The card could be a nice gift", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "I think I will text her and let her know I'm sending a gift card....maybe she will respond.", "speaker": "usr"}, {"text": "Text and ask about her son", "speaker": "sys", "strategy": "Affirmation and Reassurance"}, {"text": "That's a great idea! Thank you :)", "speaker": "usr"}, {"text": "Surprise her with the card 1st", "speaker": "sys", "strategy": "Providing Suggestions"}, {"text": "Then follow up with a phone call", "speaker": "sys", "strategy": "Providing Suggestions"}], "seeker_question1": "A little long for a chat,", "seeker_question2": "The chatlog was smooth, good job, I don't see any improvements needed.", "supporter_question1": "", "supporter_question2": ""}