Aku tidak mengerti bagaimana bisa mereka mengambil barangmu untuk disimpan, tapi kemudian petugasnya dengan beraninya cuma berkata "Maaf, barang Anda hilang" tanpa ada penyelesaian lebih lanjut.
I don't understand how in the world they can take your stuff for safekeeping, but then the post office guy has the nerve to tell you "Sorry, we lost it" and expect that to be the end of it.