Sumpah, menyesal sekali bikin orderan via aplikasi ini. Bisa-bisanya e - ticket tidak issued. Dan proses konfirmnya lama. Sebelumnya pernah mengalami hal yang hampir sama di aplikasi sebelah, tetapi pelayanannya cepat sekali langsung kasih solusi. Tidak harus sampai telpon layanan pelanggan 4 kali.
I swear, I regret even ordering via this app. How could they not issue my e-ticket? The confirmation process also took forever. I've experienced a similar problem on the other app, but at least they gave the solution for it very quickly. I didn't have to call the customer service 4 times