commiss recommend juli transact electron payment instrument relationship issuer holder text eea relev ec commiss european commun regard treati establish european commun articl indent thereof main object commun ensur full function intern market payment system essenti part transact made electron payment instrument account increas proport volum domest cross border payment current context rapid innov technolog progress trend expect acceler notabl consequ wide arrai innov busi market trade commun engend electron commerc import individu busi electron payment instrument commun recommend seek follow progress made complet intern market notabl light liber capit movement contribut implement econom monetari union recommend cover transact effect electron payment instrument purpos recommend includ instrument allow remot access custom account notabl payment card phone home bank applic transact mean payment card cover electron electron payment mean payment card includ process signatur requir voucher produc purpos recommend mean payment instrument includ reload electron monei instrument form store card electron token store network comput memori reload electron monei instrument featur link holder account custom protect strongest electron monei instrument concern coverag recommend limit instrument reload type recommend intend contribut advent inform societi electron commerc promot custom confid retail accept instrument end commiss possibl modern updat recommend eec view establish clear framework relationship acquir acceptor respect electron payment instrument line object recommend set minimum inform requir contain term condit appli transact made electron payment instrument minimum oblig liabil parti concern term condit set write includ electron mean maintain fair balanc interest parti concern complianc council direct eec april unfair term consum contract term condit understand comprehens form view ensur transpar recommend set minimum requir need ensur adequ level custom inform conclus contract subsequ transact effect mean payment instrument includ inform charg exchang rate interest rate purpos inform holder manner calcul interest rate refer made council direct eec decemb approxim law regul administr provis member state consum credit amend direct eec recommend set minimum requir oblig liabil parti concern inform holder includ clear statement extent custom oblig holder electron payment instrument enabl make payment favour person perform financi transact improv custom access redress recommend call member state ensur adequ effect mean settlement disput holder issuer commiss publish februari plan action consum access justic settlement consum disput intern market plan action includ specif initi promot court procedur object criteria annex ii suggest ensur reliabl procedur provis made standard claim form annex iii recommend seek ensur high level consum protect field electron payment instrument essenti transact effect mean electron payment instrument subject record order transact trace error rectifi burden proof show transact accur record enter account affect technic breakdown defici lie issuer prejudic right holder nation law payment instruct holder respect transact effect mean electron payment instrument irrevoc amount determin order rule issuer liabil execut defect execut holder payment instruct transact author subject holder oblig case lost stolen electron payment instrument commiss monitor implement recommend find implement unsatisfactori intend propos bind legisl cover issu dealt recommend recommend section scope definit articl scope recommend appli transact transfer fund order execut financi institut effect mean electron payment instrument cash withdraw mean electron payment instrument load unload electron monei instrument devic cash dispens machin autom teller machin premis issuer institut contract accept payment instrument derog paragraph articl indent articl articl articl indent articl articl appli transact effect mean electron monei instrument electron monei instrument load unload remot access holder account recommend applic entireti recommend appli payment chequ guarante function card relat payment chequ articl definit purpos recommend definit appli electron payment instrument mean instrument enabl holder effect transact kind articl cover remot access payment instrument electron monei instrument remot access payment instrument mean instrument enabl holder access fund held account institut payment allow made paye requir person identif code similar proof ident includ payment card credit debit defer debit charg card phone home bank applic electron monei instrument mean reload payment instrument remot access payment instrument store card comput memori unit store electron enabl holder effect transact kind articl financi institut mean institut defin articl council regul ec issuer mean person busi make person payment instrument pursuant contract conclud holder mean person pursuant contract conclud issuer hold payment instrument section ii transpar condit transact articl minimum inform contain term condit govern issu electron payment instrument signatur contract event good time prior deliv electron payment instrument issuer commun holder contractu term condit hereinaft refer term govern issu electron payment instrument term law applic contract term set write includ electron mean easili understand word readili comprehens form offici languag languag member state electron payment instrument offer term includ descript electron payment instrument includ technic requir respect holder commun equip author includ financi limit appli descript holder issuer respect oblig liabil includ descript reason step holder safe electron payment instrument mean person identif number code enabl applic normal period holder account debit credit includ date holder account issuer normal period invoic type charg payabl holder includ applic detail charg amount initi annual fee commiss fee charg payabl holder issuer type transact interest rate includ manner calcul appli period time transact contest holder indic redress complaint procedur holder method gain access electron payment instrument usabl transact abroad countri issu affili inform commun holder indic amount fee charg levi foreign currenc transact includ rate refer exchang rate convert foreign currenc transact includ relev date determin rate articl inform subsequ transact issuer suppli holder inform relat transact effect mean electron payment instrument inform set write includ electron mean readili comprehens form includ refer enabl holder identifi transact includ inform relat acceptor transact place amount transact debit holder bill currenc applic amount foreign currenc amount fee charg appli type transact issuer holder exchang rate convert foreign currenc transact issuer electron monei instrument holder possibl verifi transact execut instrument outstand store thereon section iii oblig liabil parti contract articl oblig holder holder electron payment instrument accord term govern issu payment instrument holder take reason step safe electron payment instrument mean person identif number code enabl notifi issuer entiti delai awar loss theft electron payment instrument mean enabl record account unauthor transact error irregular maintain account issuer record person identif number code easili recogniz form electron payment instrument item carri electron payment instrument countermand order mean electron payment instrument amount determin order articl liabil holder time notif holder bear loss sustain consequ loss theft electron payment instrument limit exce ecu act extrem neglig contravent relev provis articl fraudul case limit appli holder notifi issuer entiti requir articl act fraudul liabl loss aris consequ loss theft electron payment instrument derog paragraph holder liabl payment instrument physic present electron identif instrument confidenti code similar proof ident suffici entail holder liabil articl oblig issuer issuer alter term provid suffici notic chang individu holder enabl withdraw choos period month time holder deem accept term withdrawn signific chang actual interest rate subject provis subparagraph effect date public chang event prejudic holder withdraw contract issuer inform holder individu thereof issuer disclos holder person identif number code holder dispatch unsolicit electron payment instrument replac electron payment instrument held holder suffici period time intern record enabl transact refer articl trace error rectifi ensur mean enabl holder make notif requir articl notif made telephon issuer entiti holder mean proof made notif prove disput holder transact refer articl prejudic proof contrari produc holder transact accur record enter account affect technic breakdown defici articl liabil issuer issuer liabl subject articl articl articl execut defect execut holder transact refer articl transact initi devic termin equip issuer direct exclus control provid transact initi devic termin equip unauthor issuer transact author holder error irregular attribut issuer maintain holder account prejudic paragraph amount liabil paragraph consist amount unexecut defect execut transact interest thereon sum requir restor holder posit unauthor transact place financi consequ extent damag compens paid born issuer accord law applic contract conclud issuer holder issuer liabl holder electron monei instrument lost amount store instrument defect execut holder transact loss defect execut attribut malfunct instrument devic termin equip author provid malfunct caus holder knowingli breach articl section iv notif settlement disput final provis articl notif issuer entiti mean holder time dai night notifi loss theft electron payment instrument issuer entiti receipt notif oblig holder act extrem neglig fraudul reason action open stop electron payment instrument articl settlement disput member state invit ensur adequ effect mean settlement disput holder issuer articl final provis member state invit measur ensur issuer electron payment instrument conduct activ accord articl decemb brussel juli commiss mario monti member commiss oj oj oj oj oj