commiss regul ec april relat conduct proceed commiss pursuant articl ec treati text eea relev commiss european commun regard treati establish european commun regard agreement european econom area regard council regul ec decemb implement rule competit laid articl treati articl thereof consult advisori committe restrict practic domin posit regul ec empow commiss regul aspect proceed applic articl treati lai rule initi proceed commiss handl complaint hear parti concern regul ec nation court oblig avoid take decis run counter decis envisag commiss case articl regul nation competit author reliev compet commiss initi proceed adopt decis chapter iii regul ec context import court competit author member state awar initi proceed commiss commiss make public decis initi proceed take oral statement natur legal person consent interview commiss inform person legal basi interview voluntari natur person interview inform purpos interview record made order enhanc accuraci statement person interview opportun correct statement record inform gather oral statement exchang pursuant articl regul ec inform evid impos sanction natur person condit set articl fulfil pursuant articl regul ec fine impos undertak associ undertak fail rectifi time limit fix commiss incorrect incomplet mislead answer member staff question inspect provid undertak concern record explan establish procedur enabl add rectif amend supplement explan member staff authoris provid explan behalf undertak explan member staff remain commiss file record inspect complaint essenti sourc inform detect infring competit rule import defin clear effici procedur handl complaint lodg commiss order admiss purpos articl regul ec complaint inform order assist complain submit fact commiss form drawn submiss inform list form condit complaint treat complaint refer articl regul ec natur legal person chosen lodg complaint possibl close proceed initi commiss view find infring access busi secret confidenti inform belong parti involv proceed complain grant opportun express view commiss consid insuffici ground act complaint commiss reject complaint ground competit author member state deal inform complain ident author order respect right defenc undertak commiss give parti concern heard take decis provis made hear person submit complaint refer articl regul ec parti statement object address show suffici interest consum associ appli heard gener regard suffici interest proceed concern product servic end consum product servic constitut direct input product servic consid proceed commiss invit person express view write attend oral hear parti statement object address invit person express view oral hear improv effect oral hear hear offic power parti concern complain person invit hear commiss servic author member state question hear grant access file commiss ensur protect busi secret confidenti inform categori quot confidenti inform quot includ inform busi secret consid confidenti disclosur significantli harm undertak person commiss request undertak associ undertak submit submit document statement identifi confidenti inform busi secret confidenti inform prove infring commiss assess individu document disclos greater harm result disclosur interest legal certainti minimum time limit submiss provid regul laid regul replac commiss regul ec decemb hear parti proceed articl ec treati repeal regul align procedur rule transport sector gener rule procedur sector commiss regul ec decemb form content detail applic notif provid council regul eec eec eec appli rule competit transport sector repeal regul ec abolish notif authoris system commiss regul ec decemb form content detail applic notif provid council regul repeal adopt regul chapter scope articl subject matter scope regul appli proceed conduct commiss applic articl treati chapter ii initi proceed articl initi proceed commiss decid initi proceed view adopt decis pursuant chapter iii regul ec point time date issu preliminari assess refer articl regul statement object date notic pursuant articl regul publish whichev earlier commiss make public initi proceed inform parti concern commiss exercis power investig pursuant chapter regul ec initi proceed commiss reject complaint pursuant articl regul ec initi proceed chapter iii investig commiss articl power statement commiss interview person consent accord articl regul ec begin interview state legal basi purpos interview recal voluntari natur inform person interview intent make record interview interview conduct mean includ telephon electron mean commiss record statement made person interview form copi record made person interview approv commiss set time limit person interview commun correct made statement articl oral question inspect pursuant articl regul ec offici accompani person authoris commiss repres member staff undertak associ undertak explan explan record form copi record made pursuant paragraph made undertak associ undertak concern inspect case member staff undertak associ undertak authoris undertak associ undertak provid explan behalf undertak associ undertak ask explan commiss set time limit undertak associ undertak commun commiss rectif amend supplement explan member staff rectif amend supplement ad explan record pursuant paragraph chapter iv handl complaint articl admiss complaint natur legal person show legitim interest order entitl lodg complaint purpos articl regul ec complaint inform requir form set annex commiss dispens oblig part inform includ document requir form paper copi electron copi complaint submit commiss complain submit confidenti version complaint confidenti claim part complaint complaint submit offici languag commun articl particip complain proceed commiss issu statement object relat matter respect receiv complaint provid complain copi confidenti version statement object set time limit complain make view write commiss afford complain opportun express view oral hear parti statement object issu complain request written comment articl reject complaint commiss consid basi inform possess insuffici ground act complaint inform complain reason set time limit complain make view write commiss oblig account written submiss receiv expiri time limit complain make view time limit set commiss written submiss made complain lead assess complaint commiss reject complaint decis complain fail make view time limit set commiss complaint deem withdrawn articl access inform commiss inform complain intent reject complaint pursuant articl complain request access document commiss base provision assess purpos complain access busi secret confidenti inform belong parti involv proceed document complain access context proceed conduct commiss articl treati complain purpos judici administr proceed applic treati provis articl reject complaint pursuant articl regul ec commiss reject complaint pursuant articl regul ec inform complain delai nation competit author deal dealt case chapter exercis heard articl statement object repli commiss inform parti concern write object rais statement object notifi commiss notifi statement object parti concern set time limit parti inform write view commiss oblig account written submiss receiv expiri time limit parti written submiss set fact relev defenc object rais commiss attach relev document proof fact set provid paper origin electron copi provid electron copi paper copi submiss document attach propos commiss hear person corrobor fact set submiss articl heard commiss give parti address statement object opportun heard consult advisori committe refer articl regul ec commiss decis deal object respect parti refer paragraph comment articl oral hear commiss give parti address statement object opportun develop argument oral hear request written submiss articl hear person natur legal person refer articl appli heard show suffici interest commiss inform write natur subject matter procedur set time limit make view write commiss invit person refer paragraph develop argument oral hear parti statement object address person refer paragraph request written comment commiss invit person express view write attend oral hear parti statement object address commiss invit person express view oral hear articl conduct oral hear hear conduct hear offic full independ commiss invit person heard attend oral hear date determin commiss invit competit author member state part oral hear likewis invit offici civil servant author member state person invit attend person repres legal repres repres authoris constitut undertak associ undertak repres duli authoris agent appoint perman staff person heard commiss assist lawyer qualifi person admit hear offic oral hear public person heard separ presenc person invit attend regard legitim interest undertak protect busi secret confidenti inform hear offic parti statement object address complain person invit hear commiss servic author member state question hear statement made person heard record request record hear made person attend hear regard legitim interest parti protect busi secret confidenti inform chapter vi access file treatment confidenti inform articl access file document request commiss grant access file parti address statement object access grant notif statement object access file extend busi secret confidenti inform intern document commiss competit author member state access file extend correspond commiss competit author member state correspond contain file commiss regul prevent commiss disclos inform prove infring articl treati document obtain access file pursuant articl purpos judici administr proceed applic articl treati articl identif protect confidenti inform inform includ document commun made access commiss busi secret confidenti inform person person make view pursuant articl articl articl articl subsequ submit inform commiss procedur identifi materi consid confidenti give reason provid separ confidenti version date set commiss make view prejudic paragraph articl commiss requir undertak associ undertak produc document statement pursuant regul ec identifi document part document busi secret confidenti inform belong identifi undertak regard document consid confidenti commiss likewis requir undertak associ undertak identifi part statement object case summari drawn pursuant articl regul ec decis adopt commiss view busi secret commiss set time limit undertak associ undertak substanti claim confidenti regard individu document part document statement part statement provid commiss confidenti version document statement confidenti passag delet provid concis descript piec delet inform undertak associ undertak fail compli paragraph commiss assum document statement concern confidenti inform chapter vii gener final provis articl time limit set time limit provid articl articl articl articl articl articl commiss regard time requir prepar submiss urgenc case time limit refer articl articl articl week proceed initi view adopt interim measur pursuant articl regul ec time limit shorten week time limit refer articl articl articl week reason request made expiri origin time limit time limit extend articl repeal regul ec ec ec repeal refer repeal regul constru refer regul articl transit provis procedur step regul ec ec continu effect purpos appli regul articl entri forc regul enter forc regul bind entireti directli applic member state brussel april commiss mario monti member commiss oj regul amend regul ec oj oj oj oj annex form complaint pursuant articl regul ec inform complain undertak associ undertak give rise complaint give full detail ident legal natur person submit complaint complain undertak identifi corpor group belong provid concis overview natur scope busi activ provid contact person telephon number postal mail address supplementari explan obtain identifi undertak associ undertak conduct complaint relat includ applic inform corpor group undertak complain belong natur scope busi activ pursu posit complain vi vi undertak associ undertak complain custom competitor ii detail alleg infring evid set detail fact opinion appear exist infring articl treati articl eea agreement natur product good servic affect alleg infring explain commerci relationship product provid detail agreement practic undertak associ undertak complaint relat extent rel market posit undertak concern complaint submit document possess relat directli connect fact set complaint text agreement minut negoti meet term transact busi document circular correspond note telephon convers state name address person testifi fact set complaint person affect alleg infring submit statist data possess relat fact set show develop marketplac inform relat price price trend barrier entri market supplier set view geograph scope alleg infring explain obviou extent trade member state commun efta state contract parti eea agreement affect conduct complain iii find sought commiss legitim interest explain find action seek result proceed brought commiss set ground claim legitim interest complain pursuant articl regul ec state conduct complain affect explain view intervent commiss liabl remedi alleg grievanc iv proceed nation competit author nation court provid full inform approach close relat subject matter competit author lawsuit brought nation court provid full detail administr judici author contact submiss author declar inform form annex thereto good faith date signatur