annual report strasbourg april mr josé maría gil robl gil delgado presid european parliament rue belliard brussel mr presid accord articl treati establish european commun articl decis european parliament regul gener condit govern perform ombudsman duti present report year jacob söderman ombudsman european union content page foreword european ombudsman complaint ombudsman legal basi ombudsman work complaint dealt mandat european ombudsman admiss complaint ground inquiri analysi complaint advic contact agenc decis inquiri ombudsman decis inquiri case maladministr found european parliament termin contract european commiss nuclear test french polynesia method assess lien phare taci applic access inform held commiss right person reserv list access inform commiss programm access commiss document confidenti inform nuclear materi measur abolit custom oper border overcrowd brussel ii european school recruit reserv list competit nation condit grant case drop complain european commiss european parliament incorrect inform commiss parliament case settl institut european parliament access record attend mep council access document held council european commiss financi compens preparatori work delai answer request inform failur pai promis subsidi award blue flag mark cleanli beach page late settlement invoic direct life insur reimburs travel subsist expens access inform outcom competit delai repli commiss euratom institut failur fulfil contractu oblig case close critic remark ombudsman european parliament open competit loss candid letter council exclus competit exclus competit european commiss handl complaint lack environment assess newburi bypass european commiss handl complaint environment assess motorwai failur answer request extens time limit case maladministr lead draft recommend ombudsman european environ agenc disclosur reason reject candid initi inquiri ombudsman public access document held commun institut relat european parliament european commiss european parliament committe petit european commiss relat nation ombudsmen similar bodi inform strategi public confer meet media relat appendic statist confer visit speech ombudsman articl interview expenditur staff ombudsman foreword european ombudsman annual report cover full year activ european ombudsman annual report carefulli explain function work procedur offic administr task involv establish explain import ombudsman work carri public kind rule respect annual report concentr report work ombudsman offic deal case deal complaint initi consider administr work complet process establish offic recruit staff build work procedur technic inform servic time start deal intens complaint ombudsman offic handl case complaint receiv privat citizen origin compani associ complaint transmit member european parliament petit transfer committe petit consent petition dealt complaint initi inquiri launch year inquiri initi case includ initi inquiri complet case complet inquiri result find maladministr complain withdrew complaint case matter settl institut satisfactori complain european commiss show posit attitud citizen work ombudsman partli result case friendli solut reach result ombudsman activ find maladministr year relat case concern close critic remark institut bodi concern mean draft recommend consid circumst case complaint initi result draft recommend institut bodi question outcom complaint reflect fact european ombudsman offic initi period result procedur establish statut ombudsman explain year annual report month allow formal hear gather inform translat full year report reflect result achiev primarili half year solv case outcom complaint favour complain futur opportun friendli solut commun institut involv complaint follow work european parliament committe petit greater parliament deal ombudsman budget made open small antenna brussel purpos inform european citizen year examin admiss complet case complaint mandat european ombudsman case complaint mandat ombudsmen receiv complaint mandat case european ombudsman number complaint appear slowli declin remain high tackl problem inform european citizen exist mandat european ombudsman visit member state purpos effort present annual report regular provis inform media close oper european parliament inform offic european commiss represent offic nation ombudsmen similar bodi member state cooper aim distribut accur inform target citizen compani associ possibl complain instanc maladministr activ commun institut bodi inform campaign continu concentr region ombudsmen similar bodi great signific member state inadmiss case complain advis address compet bodi frequent nation ombudsman similar bodi case case complain advis petit parliament complaint directli transfer consent complain treat petit inadmiss complaint rais issu commun law initi flexibl cooper develop activ network futur bodi european nation level deal complaint relat commun law seminar arrang strasbourg septemb european parliament council commiss part nation ombudsmen similar bodi committe petit special invit committe petit european parliament repres meet gener agre meet cooper bodi involv establish inform flexibl basi equal term cooper consist exchang inform view advic commun law matter purpos deal citizen request complaint effect decid set network liaison offic complet year creation liaison offic newslett organis seminar primarili liaison offic deepen knowledg commun law matter plan cooper great import task make commun law live realiti level european union commun institut bodi construct help attitud shown year deal european ombudsman offic nation ombudsmen nation committe petit spirit cooper shown common activ final express gratitud member offici european parliament guidanc assist establish institut cooper posit atmospher work year show view genuin commit parti involv human social europ citizen jacob söderman complaint ombudsman import task european ombudsman deal maladministr activ commun institut bodi instanc mal administr attent ombudsman complaint made european citizen ombudsman possibl conduct inquiri initi european citizen citizen live member state make complaint ombudsman busi associ bodi regist offic union complain complaint made ombudsman directli member european parliament complain request complaint treat confidenti note ombudsman annual report report committe petit ombudsman report complaint ombudsman dealt public complain request confidenti import ombudsman act open transpar european citizen follow understand work set good ombudsman dealt case complaint receiv directli individu citizen associ compani complaint transmit member european parliament petit european parliament transfer ombudsman parliament committe petit dealt complaint case brought forward year ombudsman began initi inquiri annex statist legal basi ombudsman work ombudsman work carri accord articl treati establish european commun statut ombudsman articl statut ombudsman adopt implement provis view limit experi oper european ombudsman offic implement provis adopt indic provision basi provis adopt septemb deal intern oper ombudsman offic order form document understand citizen includ materi relat institut bodi contain statut ombudsman ombudsman inform european parliament committe petit committe rule procedur adopt implement provis indic provision basi adopt formal durabl implement provis note ombudsman annual report report committe petit agreement committe ombudsman mutual transfer complaint petit case petit transfer ombudsman consent petition dealt complaint complaint transfer committe petit consent complain dealt petit addition case ombudsman advis complain petit european parliament view agreement satisfactori oper practic ombudsman consid draw propos foreseen rule rule procedur european parliament felt parliament adopt provis procedur relat articl statut ombudsman ombudsman make propos purpos complaint dealt complaint ombudsman regist acknowledg letter acknowledg inform complain procedur complaint includ telephon number legal offic deal step examin complaint mandat ombudsman mandat european ombudsman mandat ombudsman establish articl ec treati empow receiv complaint citizen union natur legal person resid regist offic member state instanc maladministr activ commun institut bodi except court justic court instanc act judici role complaint mandat complain person entitl make complaint commun institut bodi court justic court instanc act judici role concern instanc maladministr entitl complain citizen colombia complain ombudsman german author alleg infring human right keep prison expel colombia ombudsman consid complain person author treati make complaint physic present territori union complaint mandat commun institut bodi ombudsman open inquiri complaint complaint fmo de dt exampl complaint concern maladministr member european parliament complain ombudsman alleg poor administr committe petit claim consider delai committe treatment petit discrimin dutch speak citizen schedul meet committe clash meet committe parliament decis ombudsman recal citizen union address petit european parliament legal basi articl treati constitut consequ method treatment petit utmost import grave persist difficulti deal petit infring citizen right examin effici manner respons european parliament organ servic enabl carri institut function alleg rais polit issu question maladministr fall mandat ombudsman ombudsman open inquiri matter complaint plmp case spanish complain critic decis allegedli made european commiss prohibit mr ritt bjerregaard commission respons environ publish book form diari experi month commiss press releas issu mr bjerregaard withdraw book public result person decis administr act subject complaint ombudsman ombudsman investig case complaint mja es admiss complaint complaint mandat ombudsman meet criteria admiss ombudsman open inquiri criteria set statut ombudsman author object complaint identifi art statut complaint made year date fact base attent complain art complaint preced administr approach institut bodi concern art case complaint work relationship institut bodi offici servant possibl submiss intern administr request complaint exhaust lodg complaint art ombudsman interven case court question sound court rule art inadmiss austrian complain ombudsman competit organ european commiss administr austrian nation properli conduct alleg thing written examin assess member select board extern assessor come austrian foreign ministri anonym applic respect complain brought case court instanc legal proceed involv parti fact complaint ombudsman articl statut appli ombudsman deal alleg complaint mh ground inquiri ombudsman deal complaint mandat meet criteria admiss articl ec treati conduct inquiri find ground case suffici ground ombudsman begin inquiri complaint technic admiss complaint dealt petit committe petit european parliament ombudsman consid ground open inquiri evid present complaint provid ground inquiri complaint made european ombudsman oper develop unit fa fund european social fund complain alleg applic grant fa receiv fair consider complain provid evid support alleg ombudsman decid suffici ground open inquiri complaint mg irl analysi complaint complaint regist origin uk germani spain franc itali full analysi geograph origin complaint provid annex statist process examin complaint mandat meet criteria admiss provid ground open inquiri complet case complaint examin appear mandat ombudsman met criteria admiss provid ground inquiri inquiri begun case complaint led inquiri european commiss note annual report commiss main commun organ make decis direct impact citizen normal princip object citizen complaint complaint european parliament complaint council european union main type maladministr alleg failur ensur fulfil oblig failur european commiss carri role guardian treati vi vi member state case unsatisfactori procedur failur respect right defenc case lack transpar case unfair abus power case malfunct incompet case avoid delai discrimin case advic contact agenc complaint mandat inadmiss ombudsman advis complain agenc deal complaint advic case involv commun law issu case complain advis complaint nation region ombudsmen similar bodi complain advis petit european parliament addition complaint transfer committe petit consent complain dealt petit case advic contact european commiss figur includ case complaint commiss declar inadmiss administr approach made commiss decis inquiri ombudsman ombudsman decid start inquiri complaint step send complaint annex commun institut bodi concern opinion opinion receiv complain observ case institut bodi take step settl case satisfact complain opinion observ show case close settl institut case complain decid drop complaint file close reason complaint settl institut drop complain ombudsman continu inquiri inquiri reveal instanc maladministr complain institut bodi inform case close ombudsman inquiri reveal instanc maladministr seek friendli solut elimin satisfi complain friendli solut search friendli solut unsuccess ombudsman close file critic remark institut bodi concern make formal find maladministr draft recommend critic remark consid case instanc maladministr appear gener implic follow action ombudsman case follow action ombudsman case maladministr case gener implic ombudsman make decis draft recommend institut bodi concern accord articl statut ombudsman institut bodi send detail opinion month detail opinion consist accept ombudsman decis descript measur implement recommend ombudsman began inquiri relat complaint initi twelv case settl institut bodi case drop complain case ombudsman inquiri reveal instanc maladministr critic remark address institut case recommend institut bodi concern made case month time limit detail opinion institut bodi concern expir annex statist decis inquiri case maladministr found european parliament termin contract decis complaint dk uk ef en european parliament complaint mr address letter european ombudsman decemb complain european parliament luxembourg termin contract notic refus sign inaccur minut meet inquiri european ombudsman elect inquiri began februari ombudsman receiv comment complaint european parliament copi complain march repli observ march decis find matter law scope maladministr european ombudsman accept claim contract employ complain european parliament uncontest complain contract compani call turn contract european parliament contract appear legal basi work relationship complain european parliament absenc contract employ decis question maladministr treatment receiv individu work parliament circumst complain amount maladministr find fact clear complaint support document inquiri conduct work relationship complain person princip subject complaint mr deterior event eventu gave rise complaint evid deterior work relationship result accompani maladministr fact incid relat minut contest doubt meet place present differ fact interpret account place meet signific ombudsman found evid suggest incid caus act maladministr inquiri ombudsman resolv disput issu favour complain view find matter law fact ombudsman deci ded inquiri justifi close case european commiss nuclear test french polynesia decis complaint pmk en bl es de fjrc es ds uk en jf uk en rss uk en jml uk en hw uk en dt uk en gma uk en mg uk en hndg po po ab uk en ps uk en fdn uk en apw uk en pb uk en jm uk en wmc uk en cg uk en jb uk en rn uk en crj uk en md uk en pm uk en plt uk en dp uk en rw uk en mo uk en dh uj en rb uk en lf uk en pe uk en uk en ah uk en amp uk en ehw uk en aw uk en european commiss complaint autumn month ombudsman receiv larg amount complaint relat nuclear test french govern announc june start french polynesia complaint substanc put forward commiss passiv respect inquiri opinion matter commiss drew ombudsman attent fact number individu brought case court instanc subject matter gave opinion merit complaint order assess properli ombudsman articl statut termin consider complaint ident court proceed complaint ombudsman request commiss transmit copi proceed court commiss forward request document meantim applic court withdrew action subsequ commiss present comment merit complaint commiss state substanc complaint commiss correctli enforc commun law nuclear test french polynesia complaint legal provis breach consid denounc failur point view european commiss appli articl euratom treati current seri nuclear test carri franc firstli made clear spite state complaint opinion commiss call give request member state articl euratom treati bear advis carri danger experi addit health safeti measur member state concern franc made submiss articl euratom treati seri test start commiss announc june sought ensur provis treati fulli respect aim gather inform issu sourc assess inform receiv hand list main document append commun commiss draw attent report produc institut transuranium element karlsruh octob consequ partial complet releas radioact water explos caviti underground nuclear test mururoa fangataufa report conclud assumpt complet releas radioact contain water caviti form underground explos annual limit ingest drink water respect confirm data made commiss franc environ radioact level reliabl verif mission articl euratom treati carri septemb french polynesia order verifi oper effici facil monitor level radioact air water soil region verif activ outwith militari establish gener satisfactori gave rise major observ regard reliabl oper effici facil adequaci monitor programm commiss debat matter occas septemb octob meet octob conclud specif condit test french polynesia take place led conclus test give rise percept risk signific exposur worker popul ionis radiat provis articl appli annex comment commiss list main document commiss base conclus comment transmit complain chose comment commiss posit decis ombudsman found justif alleg commiss passiv matter state find basi element put forward complain commiss exercis power wrongli incomplet found instanc maladministr action commiss ombudsman decid close case method assess lien phare taci applic decis complaint jl european commiss complaint mr wrote ombudsman reject european commiss project submit fund lien phare taci programm assist state central eastern europ ussr letter inform reject state commiss oblig justifi decis mr fact receiv commentari reject standard form inform sheet consid inform insuffici enabl weak applic address view resubmiss complain ask administr possess standard assess method evalu lien project applic result applic method commun applic inquiri inquiri reveal process select project lien phare taci programm involv stage screen evalu propos team expert provid european volunt centr east european partnership cev eep special compani establish brussel consider recommend advisori group specialist drawn director gener commiss final select commiss act propos advisori group project accept total applic repli ombudsman request comment commiss evalu grid detail criteria weight publish document folder lien repli state advisori group take consider fair geograph spread account commiss claim imposs practic write detail individu analysi reject propos letter inform unsuccess applic standard format summarili state reason gener expressli invit unsuccess applic contact cev eep explan commiss cev eep transmit evalu report applic habitu make access applic concern discuss find commiss claim mr avail opportun receiv cev eep detail reject project analysi commiss comment complain observ ombudsman made inquiri commiss respons commiss state qualit evalu provid group expert appli stage select process evalu divid propos main categori score higher score percentag outcom weight breakdown publish document folder commiss unsuccess applic meet repres cev eep discuss shortcom project comment made advisori group meet addit consider commiss share addit relev point evalu report object meet assist applic find strength weak project futur applic success explan refer select process decis give reason unsuccess applic repli ombudsman commiss argu oblig give reason unsuccess applic lien phare taci programm contrari commiss emphasis seek ensur transpar select procedur assist applic find strength weak unsuccess project futur applic success question issu concern reason adequ achiev purpos question address context decis make process relat summari reason inform request appear commiss explain reject propos submit lien phare taci programm give summari reason standard form inform sheet made inform request appear commiss repli budgetari reason project submit financ project high evalu financ process select project appear characterist tender procedur contract context refer analog provis public servic direct give reason unsuccess tender articl direct requir reason automat contract author inform elimin candid tender request reason reject applic tender procedur adopt lien phare taci programm give summari reason standard form inform sheet detail inform request inappropri transpar select procedur commiss repli inform made request cover stage select procedur publish document folder lien programm contain section head take decis subvent project evalu section document folder group expert receiv examin evalu applic make recommend commiss make final select project appear fair abbrevi descript process immedi section document folder head criteria evalu applic explain percentag weight commiss repli appli stage select procedur consid document folder contain inform assist applic formul propos enabl understand commiss put relev commun polici effect inform complet potenti confus avoid made clear criteria percentag weight appli evalu expert commiss decis includ addit factor transpar procedur improv commiss addit factor account conclus ombudsman inquiri complaint reveal instanc maladministr commiss transpar select procedur improv make clear commiss decis includ factor criteria percentag weight improv commiss factor ombudsman close case access inform held commiss decis complaint wdr pd de sf pd de european commiss complaint mr mr german nation lodg complaint commiss offici put forward offici approach order statement topic make tv report refus give inform answer subsequ fax complaint concern fact lodg ombudsman decid treat jointli inquiri comment complaint commiss state offici concern posit give interview journalist commiss polici channel contact journalist spokesman servic respons servic give interview journalist decid compet offici servic give interview case misunderstand respect commiss step avoid misunderstand futur commiss state public access commiss document accord commiss decis februari public access commiss document decis appear commiss comment recogn misunderstand case measur order avoid misunderstand futur ombudsman consid ground proce complaint close case right person reserv list decis complaint jd european commiss complaint august mr lodg complaint european ombudsman reserv list competit particip successfulli complain reserv list competit extend decemb commiss hire nation expert reserv list full receiv repli letter brought matter attent commiss inquiri decemb ombudsman forward complaint european commiss commiss comment commiss gave opinion march forward complain april commiss decis extend reserv list decemb base number recruit list candid remain type profil consid futur second nation expert commiss found serv specif purpos sole commiss advantag expertis knowledg nation civil servant reach mutual understand european nation administr complet understand nation expert chosen success candid competit final commiss apolog failur repli letter januari state make mistak compar case made futur complain gave observ find commiss septemb consid assess polici commiss regard second nation expert consider nation expert question recruit temporari staff contract nation expert decis rule second nation expert laid commiss decis juli procedur second nation expert natur procedur fill post reserv success candid competit applic temporari staff post polici commiss give prefer candid reserv list seek fill post question articl annex iii staff regul oblig includ candid reserv list number recruit expect commiss understood reason success candid competit recruit commiss extend valid specif reserv list profil post expect futur profil competit held renew valid list unjustifi case reserv list competit commiss servic concern reserv list consult decis extens valid list point view decis extend valid reserv list competit decemb contain success candid contrari gener principl good administr behaviour view find take account commiss apolog failur repli letter januari ombudsman reach conclus instanc maladministr close case access inform commiss programm decis complaint id pd european commiss complaint mr french nation lodg complaint european ombudsman european commiss state year obtain list countri institut associ receiv support european social fund train programm disabl inquiri comment complaint commiss period inform request complain directli commiss meet request expens oper involv search member state earlier period commiss detail serv basi search provid inform request prepar carri search complain confirm interest period decis ombudsman consid reason commiss period justifi note demonstr good earlier period basi decid inquiri unnecessari close case access commiss document decis complaint jpb pd dk european commiss complaint mr danish nation lodg complaint commiss refus access document appear ask report promot growth commiss drawn septemb inform commiss refus request ground make report public shortli confer subject schedul novemb septemb complain ask commiss revers decis receiv repli commiss lodg complaint alleg commiss attitud conflict rule access document laid decis februari public access commiss document decis lai ground refus access procedur process applic access complain alleg complianc deadlin process request provid decis automat entail disclosur document inquiri comment complaint commiss state consid complaint unfound meantim report complain complain maintain complaint comment commiss acknowledg adher deadlin process applic laid decis februari state futur make effort meet deadlin reason origin refus applic commiss acknowledg invalid pursuanc decis decis ombudsman remark articl commiss decis februari public access commiss document lai joint commiss council code conduct decemb public access document applic commiss access document refus order protect public interest public secur intern relat monetari stabil court proceed inspect investig individu privaci commerci industri secreci commun financi interest classifi inform confidenti commiss proceed articl decis lai procedur obtain access document commiss inform applic month applic grant access grant applic inform month complain refus failur repli applic access month constitut refus access failur repli month applic review constitut refus background ombudsman conclud ground failur repli accept applic access ground refus applic access ombudsman remark includ list consider commiss decis februari justifi refus applic regard refus unwarr incorrect ombudsman note complain receiv report appli access secretari gener commiss rectifi mistak made view fact secretari gener repli ombudsman request inform openli acknowledg mistak commiss behalf commiss futur make effort prevent recurr mistak ombudsman found ground consider complaint close case confidenti inform nuclear materi decis complaint dl uk kt european commiss complaint octob mr wrote european ombudsman complain answer european commiss written parliamentari question relat nuclear materi complain justif commiss invok secreci claus articl euratom treati answer question reason divulg inform deplet uranium stock suppli contract nuclear instal ask ombudsman press commiss act spirit open releas inform request inquiri ombudsman ask commiss comment complaint comment commiss question commiss quot articl euratom treati reason disclos inform stock deplet uranium site unit kingdom member state classifi inform subject secur system commiss consid bound classif requir inform secret question relat commerci inform suppli contract nuclear instal commun commiss refer articl euratom treati regul made thereund reason divulg commerci inform inform commun commiss oper accord chapter vi euratom treati time negoti remain properti oper complain observ commiss comment observ complain commiss reconsid insist secreci articl euratom treati regul made thereund decid complet polit context cold war nuclear espionag real threat evid situat chang decis commiss refer case articl issu secreci claus dealt time parliamentari question articl member institut commun call acquir inform subject secur system accord provis laid member state requir secret unauthor person gener public clear letter spirit articl provis bind institut european commun requir secret inform subject secur system accord provis laid member state present case commiss confirm repli question ask mr alex smith question ask mr ahern member state concern classifi inform request subject secur system liberti releas mr ahern question concern question mr breyer suppli contract garchin nuclear reactor commiss invok argument relat confidenti commerci inform quot number provis emphas protect commerci inform inform request properti econom oper act commerci capac commiss divulg commerci inform suggest honour member request inform directli oper concern comment ombudsman commiss explain accord chapter vi euratom treati oper commun agenc commerci inform includ contract conclus inform remain properti oper servic commiss divulg commerci inform properti oper concern order determin law argument examin condit public access document held commiss issu settl commiss decis februari public access commiss document decis establish principl wide access public commiss document take account derog relat protect public interest privaci annex code conduct public access commiss council document institut refus access document disclosur undermin protect commerci industri secreci appear commiss attitud answer inform request divulg protect commerci secreci advis honour member request inform directli oper concern accord decis februari view find european ombudsman found instanc maladministr commiss attitud case decid inquiri justifi close case measur abolit custom oper border decis complaint sp gr kt european commiss complaint octob mr lodg complaint european commiss european ombudsman abolit border european union januari oblig close custom clear offic suffer big financi loss consid receiv financi compens european commiss answer letter novemb inquiri ombudsman ask commiss comment complaint repli european commiss consid commun meet respons member state profess concern ow principl subsidiar except natur situat result type activ question commiss consid justifi propos commun accompani measur measur regard greec countri origin complain amount million ecu alloc project select greek author call tender deadlin submiss dossier march inform commiss mr submit project author ministri nation economi comment european commiss mr observ repli complain repeat view receiv financi compens claim submit dossier greek author decis appear complaint support document inquiri conduct commiss propos commun accompani measur facilit redeploy undertak concern abolit custom oper intra commun border januari specif measur contain regul eec measur adapt profess custom agent intern market greec concern amount million ecu intend assist undertak affect abolit custom border alloc greek author ministri nation economi amount alloc greek author project involv peopl select call project publish nation press deadlin submiss dossier march pursuant articl mention regul mr deni submit project produc document show appli ministri nation economi document date march year deadlin applic project approv ministri nation economi commiss failur answer letter novemb regrett commiss attent drawn fact failur happen view find european ombudsman decid inquiri justifi close case overcrowd brussel ii european school decis complaint ep kt european commiss complaint mr lodg complaint octob problem overcrowd brussel ii european school drew attent fact classroom locat premis origin design purpos number children class high sanitari facil inadequ safeti standard met inquiri european ombudsman notifi european commiss complaint comment forward ombudsman commiss legal histor background establish european school outlin power duti respect run school commiss comment forward complain observ make decis convent defin statut european school sign found member state commun april form legal basi establish european school system laid convent base exclus intergovernment cooper european school creation member state member state contract parti convent parti entitl seat school board governor exclus respons administr educ financi matter contract parti convent commun member board governor right member state system intergovernment cooper subtli alter result commun involv board governor compris commun member state commiss vote budgetari educ decis unanim administr decis third major belgian govern respons provid premis brussel ii school upkeep premis capac commun institut member board governor commiss step encourag belgian author resolv problem caus overcrowd brussel ii school limit power regard run european school approach made respons matter belgian author view tackl problem overcrowd brussel ii european school european ombudsman decid commiss held respons act maladministr case close case recruit reserv list competit decis complaint jv kt european commiss mr reserv list european commiss competit complain european ombudsman contact commiss view recruit commiss launch competit domain exhaust reserv list previou competit ombudsman wrote commiss comment complaint repli commiss explain reserv list automat oblig institut recruit candid inclus list gave rise possibl recruit accord staf requir staf requir aros commiss oblig wait reserv list exhaust launch competit commiss comment complain invit submit observ wish complain basi complaint comment ombudsman close case observ submit complain submit observ ombudsman decid close case nation condit grant decis complaint hndc po pd en european commiss complaint mr portugues nation lodg complaint european ombudsman european commiss put forward commiss director gener xii wrongli deni research grant complain submit applic grant commun programm train mobil research answer call propos publish offici journal januari programm adopt council decemb aim enhanc mobil research commiss respons implement programm condit receiv grant programm research hold nation countri intend undertak research grant complain portugues french nation appli grant order undertak research instituto de biologia experiment tecnologica portug complain state appli address commiss letter januari order commiss appli nation condit holder nation situat receiv answer request inform letter juli commiss repli applic inform elig grant held nation countri research institut complain address commiss august septemb order make commiss chang decis put forward commiss applic nation condit plurin wrong answer commiss apolog earlier provid precis inform applic nation condit plurin state applic made conform practic develop previou programm commiss subsequ adopt explicit rule address situat plurin endors practic develop commiss maintain decis complaint complain properli inform commiss appli nation condit plurin commiss repli request inform legal basi commiss applic case consid commiss applic unfair inquiri comment complaint commiss state record file request inform previou lodg complain applic commiss recogn adopt formal provis deal problem plurin reject complain applic stress formal provis state practic law appli nation condit plurin effect grant research project countri plurin hold nation fair rule commiss state regard possibl access programm plurination person addit opportun belong elig countri contrarili limit choic host countri stress limit due nation criterion affect plurin candid consid quot unfair quot candid possess nation live countri nation support receiv train countri decis ombudsman state principl good administr conduct demand request inform repli undu delai concret case establish commiss receiv request complain statement longer possess postal receipt alleg commiss interpret nation condit plurin unlaw ombudsman consid establish moment complain applic reject written rule situat plurin ombudsman found impli commiss accept plurin qualifi nation condit case held nation research countri nation commiss stand question plurin ombudsman find stand infring principl law alleg commiss applic nation condit plurin unfair ombudsman found present case alleg unjustifi appear file complain born portug perform studi portug special canada franc profession activ portug ombudsman find instanc maladministr case close case case drop complain european commiss european parliament incorrect inform commiss parliament decis complaint sl pd uk en european commiss mr italian nation lodg complaint european commiss european parliament put forward institut offic rome provid incorrect inform commun competit comment complaint institut state substanc staff offic recollect complain visit offic institut surpris wrong inform suppli content inform allegedli ran contrari institut establish recruit polici inform offic remind duti field comment forward complain inform ombudsman drop case background ombudsman close case case settl institut european parliament access record attend mep decis complaint majqc fr fr european parliament complaint journalist french nation submit complaint european parliament state juli wish consult record attend member european parliament locat chamber parliament hold part session strasbourg member parliament suppos sign list enter chamber parliamentari usher stop complain claim list area total open public physic barrier notic ban public consult list maintain public idea metr decimetr centimetr approach list infring ban public access list inquiri european parliament comment complaint forward complain gave observ ombudsman ask parliament inform light element offici ombudsman offic met repres european parliament meet ombudsman put forward propos parliament comment parliament summar record attend intern document thing parliament administr determin allow member entitl public access list access definit list minut sit dai public access name member part roll call vote half hour vote final parliament point record attend concern locat chamber reason list chamber latest access member state union room insid chamber consider parliament maintain ban access list decis ombudsman point absenc gener rule adopt commun legisl public access document commun institut matter commun institut lai rule connect virtu power intern organ ombudsman note inform provid list presenc member chamber moment limit member free enter leav chamber sign list ground ombudsman found virtu power intern organ parliament refus public access list list intend administr purpos parliament public consult list ombudsman thought inappropri place area open public virtual imposs ensur ban observ reason ombudsman final suggest long list chamber public access prevent mean note drawn purpos parliamentari usher provid inform offici list roll call vote peopl interest respons suggest parliament state secretari gener ask put list back insid chamber imposs written note mean obtain inform presenc member offer person interest parliament mention power intern organ measur ombudsman decid close case council access document held council decis complaint jpb pd dk council european union complaint mr danish nation lodg complaint council request inform understand exist legisl made public member european parliament need knowledg legisl includ minut enclos complaint copi note council legal servic critic council practic statement inclus minut council meet inquiri comment complaint council put forward element firstli argu complaint ombudsman remit council argument complaint show council action constitut maladministr note legal servic constitut proof maladministr council state complain refer matter ombudsman capac member european parliament complaint desir knowledg exist legisl express polit council argu complain made administr approach council lodg complaint european ombudsman thirdli council argu octob adopt code conduct public council minut statement inclus minut council act legisl author show council consider chang practic area adopt code conduct statement inclus minut council meet connect final adopt legal act mean annex council rule procedur made public decis council argument ombudsman point ombudsman decid complaint admiss commun institut bodi natur make view subject ombudsman examin admiss complaint requir complain provid conclus evid maladministr complain context born mind ombudsman task improv relat commun institut european citizen offic ombudsman creat support union commit open democrat respons administr requir citizen provid evid maladministr lodg complaint put unreason burden make difficult access ombudsman requir legal basi appear paragraph articl ec treati ombudsman conduct enquiri alleg fact fait allégué french proven fact articl statut ombudsman state ombudsman conduct enquiri suspect maladministr ca éventuel de mauvais administr french complaint alleg exist legisl access note attach integr part complaint note extrem critic council practic statement annex minut council meet complaint alleg maladministr complain statu member european parliament bear matter articl ec treati state citizen union appli ombudsman exclud member european parliament complain ombudsman council argument request polit ombudsman remark view public access legisl forc basic requir democrat legal system complaint alleg case irrespect polit motiv council lai complaint ombudsman council argument reason chang origin decis complaint council statement submit complaint complain make administr approach council accord articl statut ombudsman remark slight discrep languag version provis danish version rightli term fornødn impress administr approach hand instanc english french german spanish swedish version term approprié geeigneten adecuada lämpliga impli suitabl administr approach made view purpos provis correct interpret suitabl administr approach made ombudsman decid specif case suitabl case appear statement inclus minut council meet regard obstacl public minut confirm fact council subsequ consid adopt code conduct public council minut statement inclus minut assum prior administr approach reject circumst ombudsman found ground chang origin decis complaint admiss view council argument merit case ombudsman note access document measur promot transpar union highli valu institut instanc declar annex maastricht treati access inform council declar januari connect commiss legisl programm mention purpos creat offic ombudsman emphas union commit transpar clear transpar access document matter great concern ombudsman found adopt code octob council step deem give access futur type document request complaint ombudsman found ground consider complaint close case european commiss financi compens preparatori work decis complaint fe ef en european commiss complaint legal offic lodg complaint european commiss novemb behalf client enterpris special organ confer commiss ask enterpris organ confer shortli confer place commiss cancel cancel appar due failur compet offic commiss obtain budget clearanc confer result injuri enterpris includ financi loss form monei time spent organ confer subsequ correspond contact commiss led repar injuri caus enterpris inquiri european ombudsman offic septemb give complaint attent octob ask commiss submit comment complaint fax januari letter januari commiss inform ombudsman made novemb offer enterpris pai financi compens final settlement cost occur offer accept firm claim final settl decis subject matter complaint solv mutual satisfactori european ombudsman close case firm thank ombudsman investig spur commiss negoti delai answer request inform decis complaint ap de european commiss april mr lodg complaint european ombudsman european commiss alleg commiss answer letter octob februari ombudsman duti septemb give attent complaint ask european commiss comment matter octob letter januari commiss forward comment complaint ombudsman admit delai repli complain unusu long request inform complain address commiss luxembourg octob februari answer commiss inform ombudsman director gener commiss revis procedur repli correspond natur view avoid delai futur letter complain june address directli commiss brussel receiv repli letter juli complain receiv answer request ombudsman found satisfactori revis commiss made procedur correspond ombudsman decid inquiri justifi close case failur pai promis subsidi decis complaint imi ef nl en european commiss mr dutch institut lodg complaint ombudsman august alleg maladministr european commiss complaint director gener agre letter contribut sum ecu seminar european elect arrang institut paid subsidi ombudsman duti septemb give attent complaint novemb complaint european commiss comment letter januari complain inform ombudsman disput institut commiss settl complaint withdrawn ombudsman note case solv mutual satisfactori close case award blue flag mark cleanli beach decis complaint jmc fr european commiss complaint novemb mr lodg complaint award blue flag mark beach qualiti cleanli beach armaçao de pêra algarv portug erdf fund beach complain consid blue flag unjustli award harm effect beach environ health attach photograph complaint illustr deplor condit approach beach quantiti refus built question made portugues author commun fund alloc protect beach inquiri european ombudsman inform european commiss blue flag award beach armaçao de pêra ask comment matter repli commiss point directli respons award blue flag coordin government organ base denmark role provid inform criteria select process nonetheless ask government organ provid inform undertook forward report inquiri complain commiss state found evid fraud connect commun fund ombudsman forward comment mr express satisfact action ombudsman blue flag award beach armaçao de pêra withdrew complaint ask inquiri report refer ombudsman attach copi letter commission mr ritt bjerregaard state pursuant articl treati commiss initi proceed portugues author breach relev commun legisl direct eec bath water decis blue flag system organ government organ base denmark foundat environment educ europ respons make award commiss award blue flag plai part process inform basic criteria award blue flag qualiti bath water commiss forward complaint foundat ask foundat nation oper provid inform circumst blue flag award beach question time commiss initi infring proceed portug pursuant articl treati alleg manipul result test water sampl breach direct eec bath water evid fraudul commun fund portugues author emerg inquiri conduct commiss view fact blue flag award beach armaçao de pêra action limit power commiss vi vi author organ respons felt satisfactori respons legitim question rais mr complaint mr decis withdraw complaint european ombudsman decid conduct enquiri close case late settlement invoic decis complaint akh kt en european commiss compani enter contract european commiss lodg complaint novemb late settlement invoic framework taci danub environment programm invoic commiss februari settl month contractu payment period dai european ombudsman ask commiss comment repli commiss consid payment compani made reason interest paid commiss repli complain compani accept apolog commiss offer pai interest overdu amount case solv satisfactori manner complain european ombudsman decid close case direct life insur decis complaint ea fr sa fr cn fr european commiss complaint complaint focu interpret european commiss direct eec life insur octob insur compani base franc notifi client belgium complain decis ceas provid insur cover person resid abroad ow commun provis freedom provid servic action prompt entri forc juli insur direct legal requir deriv therefrom complain wrote european ombudsman commiss interpret commun direct deem termin insur polici inquiri ombudsman notifi commiss forward comment matter commiss outlin legal provis govern take pursuit busi insur laid direct explain situat member state prior entri forc direct lastli set commiss posit complaint lodg complain observ make commiss comment simpli thank ombudsman effort behalf decis prior entri forc insur direct member state includ belgium prohibit insur compani base member state provid cover risk territori establish compani fail compli requir penal inter alia mean invalid polici system contract complain compani legal certainti insur fail meet requir insur direct seek put end situat conflict principl freedom provid servic insur field enabl insur base member state provid cover risk member state establish suppos host member state exert control activ insur system insur meet requir insur base member state compli rule appli member state cover risk inter alia govern taxat case point complain insur consid requir burden decid restrict activ franc termin polici cover risk belgium commerci decis strateg reason connect commun insur direct insur chosen oper system european ombudsman decid inquiri justifi close case reimburs travel subsist expens decis complaint jf kt en european commiss complaint juli mr travel brussel oral examin competit european commiss advis contact travel agenc made special hotel rate arrang travel expens brussel airport town reimburs return fare septemb invit brussel commiss medic examin interview juli contact commiss travel agent inform commiss author obtain special hotel rate cheapest hotel book expens juli result hotel expens medic examin interview exceed final reimburs made commiss addit candid travel expens brussel airport town metro expens brussel reimburs time complain contact commiss clarifi matter answer satisfi inquiri european ombudsman wrote commiss comment complaint repli commiss explain laid articl rule reimburs travel subsist expens person commun invit attend competit interview medic examin hereinaft refer rule subsist expens reimburs mean daili allow meant flat rate contribut full reimburs candid expens train ticket airport brussel rule make provis reimburs practic fare reimburs candid request special hotel rate arrang complain juli standard procedur grant short interv written oral test comment commiss complain observ inform ombudsman awar rule inform special arrang juli except measur decis commiss invit mr brussel medic examin interview septemb state letter travel expens reimburs condit set attach form attach form contain mention rule appear rule commun complain septemb rule set relev condit candid reimburs mr reimburs pursuant articl rule flat rate allow ecu dai candid expens cover flat rate allow accommod meal local transport includ brussel metro train expens airport brussel commiss confirm ombudsman reimburs due inadvert error reimburs view find european ombudsman decid inquiri justifi close case access inform outcom competit decis complaint lv kt fr european commiss month reserv list european commiss competit mr contact commiss view recruit wrote commiss inform number person reserv list posit list number posit list success candid recruit commiss repli question state matter confidenti mr lodg complaint european ombudsman march ombudsman forward notif complaint commiss comment commiss supplement inform complain repli question comment forward complain observ inform ombudsman satisfi repli commiss european ombudsman close case delai repli commiss decis complaint hmt de european commiss mr german nation lodg complaint european commiss put forward address commiss problem free movement receiv repli offic european ombudsman contact relev servic commiss apolog repli undertook repli complain ombudsman decid pursu matter close case euratom institut failur fulfil contractu oblig decis complaint ac kh euratom institut complaint mr italian nation lodg complaint euratom institut remot sens applic ispra itali juli alleg institut joint research centr fall dg xii scienc research develop european commiss fail pai work perform period januari novemb inquiri decemb complaint commiss comment commiss gave opinion march juli commiss contact ombudsman put forward propos disput settl commiss complain execut contract properli prescrib time frame paid commiss felt reach settlement complain propos pai half payment due execut contract condit sourc code softwar develop complain develop time condit ombudsman propos made commiss complain occas receiv repli ombudsman contact commiss request inform commiss paid amount offer inform payment place commiss receiv approv condit subject decis suggest settlement offer complain commiss take consider complain repli thereto repeat inquiri ombudsman decid stop consider complaint close case case close critic remark european parliament open competit loss candid letter decis complaint abmg de european parliament mr ask european ombudsman inform right obtain review mark receiv gener competit organis european parliament mr succe written test letter select board reconsid evalu exam paper complain state evalu place comment european parliament inform european ombudsman letter complain wrongli address chairman select board servic competit locat complain address parliament select board finish work hand report mark review european ombudsman state letter complain effect arriv parliament answer principl good administr requir wrongli address mail transfer relev servic parliament demand review exam paper formal provis confer applic exam paper review time select board independ work possibl address appeal bodi review mark european ombudsman inform select board review test result applic request undu delai parliament contest complain paper review select board request submit time european ombudsman criticis fact complain request review locat parliament complain mark review select board finish work possibl achiev friendli solut matter european ombudsman decid close case council exclus competit decis complaint tk council european union complaint mr finnish nation complain exclus competit recruit translat council competit announc februari notic competit requir candid complet univers level studi recognis diploma certif confirm complet studi univers candid prove mean documentari evid meet condit entri competit copi diploma certif mr step compli condit obtain certif univers univers helsinki date march confirm complet requir degre master art certif head paper faculti art bore offici stamp sign secretari faculti accompani offici stamp transcript cours credit mark receiv submit certif arpil time limit fix notic competit degre formal confer solemn ceremoni held univers select board wrote mr juli exclud competit ground provid diploma certif show complet univers studi select board view document confer solemn ceremoni met condit notic competit mr made administr approach council unsuccess attempt select board chang decis wrote ombudsman septemb complain exclud competit claim certif submit met requir notic competit inquiri ombudsman wrote secretari gener council comment complaint repli council made point establish case law term notic competit strictli bind select board select board requir account documentari evid candid submit deadlin fix notic competit select board requir candid documentari evid fail transmit account document suppli deadlin case mr provision certif date march treat diploma certif confirm complet studi univers document attach subsequ correspond mr select board account deadlin mr rightli elimin competit council comment mr observ repli repeat view certif date march met requir notic competit accept select board decis ombudsman accept select board strictli bound term notic competit oblig examin candid submit diploma certif confirm complet studi univers reject select board requir fail meet condit requir deadlin time mr submit requir deadlin documentari evid complet univers level studi obviou document submit fail meet descript notic competit select board requir exercis judgement decid mr compli condit exercis judgement select board narrow rigid view mean term certif confirm complet studi univers council put forward evid practic administr reason adopt interpret interpret accept certif provid mr mr reason expect certif met condit notic competit circumst ombudsman note adopt narrow interpret appear arbitrari ombudsman express view matter good administr select board prepar evid candid submit deadlin met stipul condit ombudsman pursu friendli settlement competit mr exclud close list translat establish competit remain valid number year ombudsman note mr case court instanc month select board decis decis exclud competit remain valid ombudsman view unnecessari make inquiri decid close case ombudsman consid council ensur critic select board decis brought attent select board european commiss european commiss handl complaint lack environment assess newburi bypass decis complaint hs uk jc uk uk pad uk cow uk rw uk ak uk ec uk uk sj uk jb uk jb uk mn uk uk uk jb uk cw uk uk ta uk pc uk barf uk pb uk db uk pjw uk daw uk dd uk bb uk european commiss complain alleg maladministr european commiss decid open infring proceed unit kingdom articl ec treati view uk govern breach commun law fail carri environment impact assess newburi bypass road berkshir england order deal effect promptli complaint treat jointli background complaint council direct eec requir case develop consent public privat project environment impact assess latest date transposit direct nation law juli direct transit provis expressli state appli case procedur lead develop consent began direct forc consent forc call pipelin case complaint made european commiss alleg uk author fail observ requir direct relat newburi bypass commiss regist complaint open file relat matter octob commiss issu press releas light decis european court justic großkrotzenburg case decid interpret direct requir environment impact assess project procedur consent start juli press releas state meant direct appli newburi bypass commiss subsequ wrote peopl complaint regist state complet investig decid close file breach commun law found complain refer press releas detail explan complaint take complaint ombudsman main claim made commiss decis close file commiss depriv citizen benefit authorit rule court justic disput issu commun law involv risk subvert role court complain commiss interpret direct disingenu motiv polit consider result polit pressur correct interpret großkrotzenburg case support view direct appli newburi bypass commiss inform regist complain decis close file announc press releas inquiri opinion commiss opinion commiss argu subject matter complaint involv exercis commiss discret regard proceed articl decid open infring proceed commiss exercis discret fulli recognis court commiss proceed vi vi complain accord principl good administr behaviour duli regist complaint keep complain inform treatment case complain articl procedur possess specif procedur right case sector competit anti dump commiss see ground complaint maladministr case newburi bypass pipelin case date applic develop consent preced juli date grant develop consent direct transit provis point interpret requir appli pipelin case point interpret touch connect decis court justic case advoc gener argu member state omit environment impact assess project respect develop consent procedur initi juli court explicitli state date applic commenc develop consent procedur decis factor großkrotzenburg case court assess factual circumst formal applic submit import date consent relev factor consequ jurisprud direct eec interpret exclud scope pipelin case factual circumst respect newburi bypass consent procedur initi juli commiss consid direct eec appli newburi bypass project complain observ opinion take observ ombudsman claim made relat opinion commiss remark discret amount assert act arbitrarili commiss fail answer alleg act disingenu commiss continu misinterpret großkrotzenburg case fail appli correctli uk develop procedur newburi bypass case commiss claim complain inform inform media decis close newburi file press releas date octob complain final inform letter date decemb decis commiss decis commiss explain decis close file newburi bypass case sole term legal conclus direct eec appli newburi bypass project articl ec treati commiss issu reason opinion consid member state fail fulfil oblig treati commiss reach conclus breach commun law essenti condit issu reason opinion met circumst issu discret aris commiss power open infring proceed ombudsman consid mislead complain question discret rais commiss opinion ombudsman found complaint provid insuffici ground rais doubt commiss legal conclus reach good faith due inquiri basi object expert consider legal issu argument present complain provid ground ombudsman examin commiss legal conclus direct eec appli newburi bypass order ascertain maladministr interpret commun law applic fact nation legal context case result examin set section decis applic direct eec newburi bypass case commiss conclus direct eec appli newburi bypass depend process legal reason stage stage argument direct appli project develop consent grant juli provid formal applic develop consent equival procedur formal applic take place occur date argument pipelin case exclud stage argument newburi bypass project pipelin case stage argument commiss reli opinion judgement court justic opinion advoc gener großkrotzenburg bund naturschutz argu direct interpret exclud pipelin case scope ombudsman note context includ repli committe petit petit commiss refer gener unwritten principl legal certainti principl legitim expect proportion support interpret commiss interpret direct critic complain comment critic point großkrotzenburg court justic expressli left open question applic direct pipelin case paragraph judgement principl legal certainti legitim expect provid argument commiss interpret ombudsman consid regrett opinion possibl incomplet outlin commiss legal reason support conclus direct appli pipelin case ombudsman conclus wrong matter law view opinion advoc gener bund naturschutz großkrotzenburg fact court justic großkrotzenburg evalu factual circumst formal applic submit conclus direct eec appli pipelin case correct recal court justic highest author question commun law stage argument subject qualif sentenc paragraph ombudsman consid prima faci criterion identifi pipelin case großkrotzenburg date applic consent formal lodg legal procedur england develop consent case highwai project involv applic develop consent bodi procedur administr develop author grant develop consent part central govern administr question aris stage administr procedur english law regard equival date applic consent formal lodg identifi equival import recal court justic großkrotzenburg expressli reject claim preliminari stage consent procedur involv inform contact meet compet author develop treat definit indic date consent procedur initi draft order newburi bypass publish public inquiri began june close novemb final statutori instrument made june effect august complain argu public draft order public inquiri preliminari procedur consult discuss depart transport prefer rout altern scheme view procedur formal applic equival inform contact meet compet author develop complain equival formal applic make final statutori instrument week period subject challeng high court commiss posit point clear opinion state newburi bypass pipelin case date applic develop consent preced juli date grant develop consent factual circumst respect newburi bypass consent procedur initi juli commiss point nation procedur equival formal applic newburi bypass case logic public draft order open public inquiri stage procedur occur juli ombudsman view public draft order regard equival formal plan applic develop make public statement definit propos develop subject public inquiri fact differ draft order final project affect conclus made applic procedur grant develop consent possibl case inher fact procedur involv mere formal regrett opinion legal reason support commiss view newburi bypass pipelin case ombudsman conclus error applic commun law fact nation legal context newburi bypass case ombudsman inquiri complaint newburi bypass reveal instanc maladministr commiss interpret commun law applic commun law fact nation legal context case failur inform regist complain issu press releas commiss invit individu submit complaint breach commun law member state publish standard form purpos opinion commiss acknowledg procedur oblig duli regist complaint complain inform treatment case administr process kind conclud reason decis commun particip process ombudsman consid matter good administr behaviour commiss inform regist complain decis time announc decis publicli press releas practic reason case reason advanc commiss opinion commiss explain reason complain aspect case concern procedur relat specif event past make inquiri pursu friendli settlement matter view find ombudsman consid unnecessari conduct inquiri case whilst trust commiss note critic remark paragraph ombudsman close case remark ombudsman note annual report import part ombudsman mission enhanc relat commun institut european citizen creation offic ombudsman treati european union meant underlin commit union open democrat account form administr inquiri ombudsman newburi bypass complaint commiss led conclud gener examin procedur posit individu complain articl procedur basi complaint ombudsman receiv appear procedur commiss consider dissatisfact european citizen regard commiss approach discharg respons articl arrog high hand procedur appear promot degre transpar european citizen increasingli expect function commun institut bodi prejudic question principl commun law requir develop procedur right privat complain articl commiss decid creat right matter good administr behaviour consist case law court justic court instanc individu challeng commiss decis open infring proceed make final decis commiss commun regist complain provision conclus breach commun law find support conclus invit submit observ defin period procedur advantag present posit contribut effect administr creat opportun commiss receiv critic view time evalu respond critic commit final conclus enhanc relat european citizen commiss allow citizen particip fulli administr procedur articl improv transpar commiss activ ombudsman decid begin initi inquiri matter european commiss handl complaint environment assess motorwai decis complaint ah en european commiss septemb mr mr made joint complaint european commiss complaint concern commiss dealt complaint receiv mr mr relat widen motorwai unit kingdom complaint european commiss novemb mr mr made complaint european commiss alleg unit kingdom author fail compli direct eec relat widen motorwai alleg full accur environment assess propos develop carri accord requir direct complaint made specif claim environment assess nois level assess carri accord unit kingdom depart transport manual environment apprais nois level assess produc public consult meet charg made copi document nois level assess air qualiti check made august commiss acknowledg receipt complaint letter date septemb commiss inform complain conclud infring direct eec conclus reach enquiri made unit kingdom author examin inform provid letter state commiss unabl complain copi unit kingdom respons enquiri enquiri made repli confidenti basi complaint uk parliamentari commission administr mr mr ask uk author access inform put forward commiss dissatisfi respons receiv complain uk parliamentari commission administr june parliamentari commission whilst critic aspect request access inform dealt uk author conclud complain mistaken think inform uk author repres full frank pictur exchang commiss uk govern complaint report parliamentari commission mr mr complain european ombudsman submit substanti evid european commiss prove doubt direct eec correctli appli unit kingdom author commiss fail make full dilig search inquiri circumst surround complaint uk author environment assess widen project faulti accept face demur unit kingdom govern submiss made respons complaint inquiri commiss initi respons march commiss ombudsman comment subject matter complaint involv decis commiss regard proceed articl court justic consist held quot clear scheme articl eec treati commiss oblig commenc proceed articl discretionari power preclud individu requir adopt posit bring action annul refus action quot decid open infring proceed present case commiss exercis discret fulli recognis court proceed vi vi complain accord principl good administr behaviour duli regist complaint keep complain inform treatment case ad complain ec procedur possess specif procedur right case sector competit anti dump commiss see ground complaint maladministr case commiss ask ombudsman posit admiss complaint view requir articl statut ombudsman complaint made year date fact base attent person lodg complaint inquiri care examin commiss comment appear main question rais complaint ombudsman remain unansw avoid fruitless debat year time limit ombudsman decid conduct inquiri initi accord articl treati articl statut ombudsman ask commiss step deal complaint mr mr materi form basi commiss conclus infring direct eec correspond exchang commiss uk author case commiss repli repli commiss includ inform interpret direct eec view principl act case kind account dealt complaint interpret direct commiss refer provis articl requir inform suppli member state consid condit fulfil principl act commiss set criteria consid context articl case member state exercis discret base complex apprais environment assess direct eec commiss state limit review main categori failur procedur rule fact decis inaccur state manifest error apprais misus power dealt complaint commiss state written uk author notifi complaint receiv project copi environment statement technic summari produc relat project assess made inform uk suppli copi environment statement project technic summari page reason decis grant develop consent project commiss state consid inform suppli complain uk author form view inform disclos failur part unit kingdom follow procedur rule direct eec disclos evid fact decis unit kingdom grant develop consent project inaccur state disclos evid unit kingdom commit manifest error apprais misus power commiss consid inform contain ground conclud unit kingdom exercis discret direct eec manner contrari requir direct basi commiss correctli decid bring formal action unit kingdom articl treati examin file care consider inform suppli commiss complain ombudsman decid examin document held commiss relat complaint order satisfi decis close file made conform gener principl good administr behaviour examin carri novemb decis commiss interpret direct articl direct eec environment impact assess identifi describ assess effect project list factor includ human be air articl requir member state adopt measur ensur develop suppli form inform annex iii annex iii requir thing estim air pollut nois oblig impos member state articl direct qualifi inform provid member state consid relev stage consent procedur specif characterist project environment featur affect develop requir compil inform regard inter alia current knowledg method assess articl requir exercis judgement member state inform provid sens leav extent inform requir suppli discret member state requir articl direct express accord articl annex iii refer articl detail articl intend impos oblig member state independ articl recal court justic highest author question commun law ombudsman inquiri reveal instanc maladministr commiss interpret inform requir direct commiss analysi role articl treati lai procedur criteria commiss period preced issu reason opinion member state jurisprud court justic limit guidanc commiss decid procedur criteria adopt order discharg respons articl process lead issu reason opinion repli ombudsman juli appear examin complaint kind made messr unit kingdom commiss decid limit review verifi procedur rule compli fact accur state manifest error apprais misus power explain decis limit review commiss drawn analog principl court justic remia commiss review commiss decis base complex econom apprais commiss analysi role appear reason evidenti burden commiss discharg bring member state court justic ombudsman inquiri reveal instanc maladministr commiss approach discharg respons articl case involv exercis judgement member state inform suppli direct eec commiss investig complaint mr mr complaint commiss mr mr made specif claim claim air qualiti nois level assess contest adequaci inform contain environment statement note paragraph extent inform suppli matter judgement member state claim concern avail inform public direct requir respect contain articl leav judgement member state detail arrang public inform consult appear claim made complain rais issu area judgement left direct member state basi commiss analysi role appear basi action articl assum complain claim made detail investig claim unnecessari commiss entitl limit inquiri document request uk author base decis close file document ombudsman inquiri reveal instanc maladministr commiss applic commun law fact case undu delai origin complaint commiss made novemb receipt complaint acknowledg august commiss apologis delai long remark ombudsman examin document clear delai month date commiss decid close file commun decis complain date decis letter complain unawar delai matter good administr practic commiss commun decis close file complain promptli appear justif delai case evid delai result administr failur remark ombudsman complaint european commiss uk parliamentari commission administr european ombudsman base assumpt specif claim environment assess project correct uk author necessarili fail compli requir direct eec complain assum commiss duti investig claim detail assumpt understand mistaken reason commiss letter inform complain decis unduli delai gave reason conclus infring direct ombudsman note decis octob complaint european commiss newburi bypass hs uk administr process kind conclud reason decis commun particip process reason complain learnt assumpt mistaken earlier reason complaint reject complain direct energi matter understand find unit kingdom author commiss investig uk parliamentari commission administr complaint dealt commiss event line enquiri bound fruitless surpris complain left sens grievanc result particip articl procedur remark ombudsman present case account initi inquiri procedur posit complain commiss articl procedur ombudsman close case critic remark paragraph decis failur answer request extens time limit decis complaint sf european commiss complaint presid italian foundat complain european commiss reject urban renov project italian author submit fund european region develop fund erdf appear complaint letter date octob commiss inform italian author intent financ limit number pilot project articl erdf letter address dr ugo de dominici head central servic cohes polici italian ministri budget econom plan sign mr landáburu director gener dg xvi commiss letter invit italian author submit project octob state commiss intend proce select project assist small committe independ expert intent select principl basi qualiti project member state letter receiv italian author octob novemb dr de dominici wrote mr landáburu give name project project propos foundat list letter dr de dominici request time finalis project detail cost detail receiv dg xvi novemb letter date march dr de dominici inform dg xvi project foundat select meet announc criteria letter date june dg xvi wrote dr de dominici state project foundat arriv month deadlin meet expert project place basi event presid foundat complain commiss contradictori letter refus project commiss letter octob arriv rome dai deadlin submiss project commiss awar postal delai itali greater member state act ensur equal treatment fax letter suggest discrimin bad faith commiss letter octob spoke financ project member state commiss violat principl transpar accuraci inform equal treatment inquiri commiss comment ombudsman state commiss receiv project member state examin meet expert decemb foundat project arriv commiss end januari commiss state decid project member state examin view receiv commun fund depend detail examin remark expert relat specif complaint commiss comment member state inform result evalu standard letter relev paragraph project select meet announc criteria commiss recognis letter project foundat paragraph replac paragraph indic project arriv deadlin letter creat mislead impress project evalu fact commiss state complaint correct error letter june explain italian project submit includ foundat arriv deadlin meet expert place commiss deni respons week delai arriv itali letter octob state consid respect publish procedur equal treatment commiss state light experi commiss futur envisag longer deadlin submiss project timet permit send letter fax post observ commiss comment complain foundat project dispatch itali commiss novemb complain argu commiss comment success project incomplet principl imparti led commiss reject project consider commiss comment complain observ ombudsman ask commiss inform number question repli meet commiss expert place decemb foundat project receiv dg xvi decemb end year holidai transmit relev servic januari commiss state receiv novemb letter italian ministri budget econom plan date novemb decis short deadlin postal delai administr procedur involv submiss consider applic commiss determin deadlin deadlin octob establish commiss letter date octob manifestli unreason ground accus dg xvi foresaw postal delai made order discrimin member state short deadlin establish good administr practic post adequ mean commun invit submit applic fax mean commun case administr process effect subsequ problem suspicion avoid commiss acknowledg futur deadlin longer fax complementari mode commun view acknowledg remark ombudsman commiss failur respond letter novemb commiss letter novemb dr de dominici mr landáburu request time arriv novemb appear commiss repli ombudsman letter receiv acknowledg answer normal letter address administr receiv repli failur answer request time maladministr commiss properli refus request time complain foundat project post novemb commiss grant dr de dominici request extend deadlin novemb foundat project submit late contradictori letter appear commiss repli ombudsman italian project includ foundat consider committe expert commiss foundat project arriv commiss decemb committe expert met commiss decemb maladministr dg xvi send standard letter march sign mr leygu project concern examin reject meet publish criteria commiss correct error letter june dr de dominici letter june dg xvi sign mr leygu state italian project arriv commiss month deadlin octob meet committe expert place letter apolog make refer letter march creat impress inconsist letter correct repli ombudsman commiss accept letter march inappropri remark relat letter call letter june explicitli acknowledg apolog error letter march commiss fell standard good administr fail admit mistak made offer apolog departur principl fund project member state appear specif legal provis treati relev regul requir fund project member state gener principl equal discrimin requir project consid equal basi project member state letter dg xvi octob principl project member state subject qualiti project specif commit commiss matter polici project member state commiss project select examin final accept circumst fact outcom select process repres project member state provid ground critic process ground suspect discrimin itali select process complain claim project reject fact examin project undertaken provid ground project concern properli submit normal detail examin place public monei spent conclus ombudsman examin complaint reveal maladministr european commiss form procedur error detail point appear evid support complain alleg bad faith discrimin applic procedur pilot project close pursu friendli settlement matter ombudsman close case remark ombudsman comment ombudsman made commiss state project foundat arriv commiss end januari repli ombudsman specif question commiss acknowledg project arriv dg xv decemb view point decis dispar practic signific ombudsman concern part inform suppli commiss inquiri complaint wrong basic requir good administr behaviour provid correct inform bodi respons scrutini activ ombudsman request commiss emphasis offici import suppli accur inform ombudsman case maladministr lead draft recommend ombudsman european environ agenc disclosur reason reject candid decis recommend complaint fvk pd european environ agenc complaint letter juli mr von lodg complaint european ombudsman complaint mr von alleg reason fail select procedur organ european environ agenc fill post project manag mr von letter address agenc reason remain unansw inquiri european ombudsman duti septemb give attent complaint letter march environ agenc forward comment complaint comment environ agenc inform relat procedur select process translat comment forward mr von submit observ fax fax mr von commun european ombudsman receiv inform select criteria candid assess actual profil success candid mr von question equal opportun provid women select procedur letter juli european ombudsman forward complain observ environ agenc ask number question criteria establish select committe qualif profil person obtain post mr von appli inform mr von receiv commun give reason chosen post letter juli respond european ombudsman request environ agenc made point criteria select committe qualif profil person obtain post mr von appli disclos environ agenc european ombudsman dealt confidenti environ agenc met requir ensur equal treatment men women decis recommend inform european ombudsman indic environ agenc discrimin sex select procedur disclosur select criteria candid qualif profil person obtain post european ombudsman state mr von receiv reason decis reject candidatur case law european court justic author respons select candid requir give reason decis oblig state reason valid stage complaint unsuccess candid reject purpos oblig enabl commun judicatur review legal decis give person concern suffici indic determin decis found defect allow legal challeng extent oblig determin basi fact case mr von request inform reason failur european ombudsman reason disclos european ombudsman consid environ agenc disclos reason decis reject candidatur mr von attempt achiev friendli solut accord articl statut inform european environ agenc consid disclosur mr von reason reject candidatur instanc maladministr ask european environ agenc detail opinion foreseen articl statut european ombudsman arpil detail opinion consist accept ombudsman decis inform recommend implement european environ agenc inform european ombudsman letter februari accept recommend made ombudsman disclos reason candid initi inquiri ombudsman public access document held commun institut decis recommend initi inquiri pubac ijh june ombudsman began initi inquiri public access document held commun institut bodi council commiss background inquiri specif reason inquiri ombudsman receiv number complaint appear suggest staff commun institut bodi adequ instruct deal request document document disclos consider delai gener reason part ombudsman mission enhanc relat commun institut bodi european citizen creation ombudsman offic meant underlin commit union democrat account transpar form administr inquiri appear perspect public access document import aspect transpar focu inquiri present treati provis gener commun legisl public access document declar attach final act treati european union term confer consid transpar decis make process strengthen democrat natur institut public confid administr confer recommend commiss submit council report measur design improv public access inform institut commiss council subsequ adopt publicli rule access document hold rule promot transpar good relat citizen commun institut bodi wai process adopt rule requir institut bodi examin class document confidenti context union commit transpar process encourag higher degre open rule adopt made publicli peopl request document right rule subject public scrutini debat clear rule promot good administr help offici deal accur promptli public request document decid focu initi inquiri question commun institut bodi council commiss establish publicli rule access document hold present state commun law inquiri confin rule exist publicli rule ensur degre transpar european citizen increasingli expect union fact commiss council rule limit compar rule govern nation administr requir regist document publish give access document held bodi origin institut bodi cover inquiri inquiri address fifteen commun institut bodi consist commun institut sens articl treati council commiss bodi establish treati ten decentr commun agenc remain decentr agenc commun plant varieti offic european agenc safeti health work exclud inquiri oper inquiri ombudsman ask institut bodi inform situat public access document issu gener rule easili public intern guidelin staff public access confidenti repli contain inform requir confidenti inform polici rule guidelin public access document confidenti requir repli refer requir commun law type document confidenti inform import rule access document adopt matter intern organis consist exist legal oblig confidenti institut bodi gave public access document specif cover legal oblig confidenti inform polici repli dealt inform polici institut bodi case appear strong commit provid inform usabl easili access form specif interest audienc gener public case commit open transpar part mandat institut bodi result polici decis commit open transpar inform polici emphasis repli european parliament polit work court justic judici work econom social committe european invest bank european centr develop vocat train european environ agenc european agenc evalu medicin product activ polici field provis inform import contribut transpar essenti order facilit particip group individu citizen work commun ombudsman welcom inform posit inform strategi commun institut bodi inform strategi substitut rule citizen initi document put public domain citizen legitim interest organis function institut bodi paid public fund lead request administr document cover inform strategi adopt rule guidelin public access document repli appear offic harmon intern market adopt rule public access document ombudsman decid inquiri pursu relat bodi repli european train foundat european foundat improv live work condit european monitor centr drug drug addict intend adopt rule guidelin public access document futur court justic european invest bank state adopt rule case bank studi question european monetari institut explain deal highli sensit issu monetari financi field articl statut document drawn emi confidenti council decid repli appear relat document monetari field repli committe region adopt intern guidelin council commiss joint code conduct prepar step inform public applic code request document committe region repli european agenc evalu medicin product staff brief public access classif system commiss document inquiri septemb ombudsman wrote bodi plan adopt rule guidelin european invest bank studi question copi rule eventu adopt wrote european parliament european monetari institut european environ agenc translat centr bodi european union european agenc evalu medicin product access document administr kind mention repli origin letter institut bodi concern adopt relat document rule similar commiss council wrote court justic court auditor econom social committe european centr develop vocat train suggest adopt rule public access document similar commiss council summari present posit rule public access basi repli origin inquiri appear offic harmon intern market adopt rule easili public access document institut bodi agre adopt rule court justic court auditor committe region european train foundat european foundat improv live work condit translat centr bodi european union european monitor center drug drug addict bodi adopt rule european parliament european invest bank econom social committe decis basi inform suppli ombudsman institut bodi cover enquiri appear intend follow good set council commiss adopt rule govern public access document posit import recal requir commun law declar court justic long commun legislatur adopt gener rule public access document held commun institut institut measur process request virtu power intern organ author measur order ensur intern oper conform interest good administr appear relat request access document commun institut bodi legal oblig measur act conform interest good administr recal court justic highest author question commun law good administr requir commun institut bodi account union commit transpar commit appear declar attach final act treati european union numer subsequ act includ interinstitut agreement democraci transpar subsidiar octob transpar requir document publicli maximum extent denial access document justifi refer rule laid advanc articl treati european union union serv singl institut framework ensur consist continu activ carri order attain object european citizen entitl expect consist approach question public access document necessarili requir singl set rule appli commun institut bodi exclud arbitrari differ rule exist made publicli commun institut bodi cover inquiri present evid adopt rule govern public access document impract unduli burdensom specif circumst adopt rule measur relat process request document conclus basi analysi ombudsman conclud decemb failur adopt make easili public rule govern public access document constitut instanc maladministr recommand view ombudsman made draft recommend institut bodi cover inquiri adopt rule public access document institut bodi adopt rule public access document month rule appli document cover exist legal provis allow access requir confidenti rule made easili public court justic european parliament european monetari institut recommend appli administr document relev institut bodi inform draft recommend accord articl statut ombudsman send detail opinion month detail opinion consist accept ombudsman decis descript measur implement recommend relat european parliament european commiss mission european ombudsman protect promot limit mandat right european citizen commun law mission share organ commun mandat effect action secur right citizen requir cooper good work relat mutual trust regular contact ombudsman commun organ european parliament european commiss european parliament committe petit cooper committe petit european parliament ombudsman special import articl treati establish european commun citizen union petit european parliament complain european ombudsman ombudsman committe petit parliament intend complementari institut begin offic european ombudsman close cooper establish committe petit regular contact secretariat respect function work method bodi clarifi agreement committe ombudsman mutual transfer complaint petit case consent complain petition agreement oper successfulli petit transfer ombudsman dealt complaint complaint transfer committe petit dealt petit ombudsman made visit committe petit januari attend meet committe brussel exchang view futur cooper mr söderman mr edward newman chairman committe petit gave joint press confer occas mr söderman meet mr stig berglind director inform director european parliament committe petit respons examin annual report ombudsman make report parliament ombudsman transmit annual report year presid parliament april present committe petit brussel arpil present annual report plenari session european parliament strasbourg june discuss parliament annual report committe petit report ombudsman gave joint press confer mr newman chairman committe petit mr nuala ahern vice chairman committe rapporteur committe report novemb mr söderman attend meet committe petit brussel ms daniela tirelli administr assist respons recept complaint gave committe overview present situat work collabor plan nation ombudsmen similar bodi ombudsman present live discuss topic cooper committe stai brussel mr söderman opportun meet rapporteur budget mr fabra vallè visit committe petit mr söderman attend meet committe rule procedur juli brussel accompani legal offic kyriako tsirimiago ombudsman address committe activ ombudsman maintain regular contact servic european parliament februari meet brussel mr sergio guccion director gener inform public relat director parliament februari attend meet head european parliament inform offic member state gave speech histori develop ombudsman institut discuss form futur cooper citizen mail servic european parliament respond citizen request inform european union institut activ request inform address ombudsman refer citizen mail case dealt effect servic ombudsman senior legal offic mr ian harden mr peter dyrberg visit legal servic european parliament luxembourg met parliament jurisconsult mr gregorio garzón clariana mr söderman meet mr moniqu schumach european parliament inform offic luxembourg group journalist european commiss european institut ombudsman maintain regular dialogu cooper european commiss complaint lead inquiri ombudsman concern alleg instanc maladministr activ commiss normal commiss main commun organ make decis direct impact citizen articl treati establish european commun commiss respons ensur commun law observ member state bring proceed court justic purpos articl treati guardian treati commiss import respons ensur legal right citizen union respect citizen possibl complain commiss feel right infring member state facilit complaint commiss publish standard complaint form offici journal visit brussel januari mr söderman met mr jean loui dewost director gener legal servic commiss mr erkki liikanen commission mr ranveig jacobsson cabinet mr anita gradin commission mr söderman secretari gener mr giraud visit brussel march met mr david williamson secretari gener european commiss director gener commiss mr ian harden princip offic ombudsman legal offic vicki kloppenburg visit commiss premis brussel novemb carri inspect document relat complaint commiss complaint ah en inspect document preced meet commiss offici explain commiss procedur handl complaint commiss alleg infring commun law member state ombudsman secretariat cooper commiss activ link citizenship union mr söderman attend meet head represent european commiss member state strasbourg give short present work discuss form futur cooper represent visit brussel novemb ombudsman visit director gener consum polici servic dg xxiv mr spyro pappa met mr deglain unit state mission european union ombudsman gave talk role activ ombudsman repres mr harden confer brussel decemb organis jointli director gener consum polici servic dg xxiv european employ feder unic compani consum dialogu europ keynot speaker commission bonino mr harden chair work session public privat ombudsman system relat nation ombudsmen similar bodi implement aspect commun law respons nation region local administr member state complaint citizen author infring right commun law mandat european ombudsman union citizenship involv freedom movement guarante articl ec treati case complaint effect dealt nation ombudsmen similar bodi increasingli involv deal matter concern implement commun law nation administr develop effect close system cooper safeguard right european citizen seminar respect role commun nation institut bodi supervis applic european commun law held septemb strasbourg programm seminar includ valuabl contribut mr nuala ahern vice chairman committe petit european parliament mr jean loui dewost director gener legal servic commiss mr anita gradin member european commiss mr han gammeltoft hansen nation ombudsman denmark mr gregorio garzón clariana jurisconsult legal servic european parliament mr kevin murphi nation ombudsman ireland mr christa nickel chairman petit committe german bundestag mr gil carlo rodriguez iglesia presid court justic mr ursula schleicher vice presid european parliament conclud session seminar devot discuss futur cooper nation ombudsmen similar bodi european ombudsman agre flexibl form cooper equal term set purpos make citizen right commun law live realiti level union member state step develop process cooper creation network includ liaison offic nation ombudsmen similar bodi european ombudsman network intend promot free flow inform commun law implement make transfer complaint bodi deal seminar liaison offic foreseen import mechan cooper develop internet user group network coordin european ombudsman inform strategi ombudsman inform strategi aim rais level awar european citizen exist function european ombudsman inform strategi main object inform potenti complain complain exercis improv relat union citizen inform broader public ombudsman role help realiz union commit open democrat account form administr inform strategi put effect public convent internet public lectur particip confer meet media interview public public brochur entitl complain european ombudsman prepar autumn brochur includ standard form make complaint ombudsman wide distribut part main target audienc public potenti complain meet grow demand edit prepar spring text brochur publish offici journal european commun june made internet http www europarl eu int smaller colour brochur entitl european ombudsman question answer prepar autumn brochur intend potenti complain inform broader public work ombudsman initi print run hundr thousand copi basi demand print brochur question answer distribut institut bodi union inform offici public inform offic european parliament european commiss member state offic nation ombudsmen similar bodi assist offic offici public brochur number specif target consum organis chamber commerc profession organis distribut relai network info centr europ euro info point european document centr euro librari european ombudsman figur citizen joint initi european parliament european commiss part inform programm european citizen annual report ombudsman present plenari session european parliament june report distribut european institut intern ombudsman institut ombudsmen member state univers librari european document centr media print offici journal made internet ombudsman intend make full opportun inform interact provid internet addit substitut convent form public continu access greater proport popul access internet inform ombudsman world wide web site european parliament subject avail resourc intend ombudsman develop separ web site wider rang materi includ decis interact possibl citizen confer meet full year oper european ombudsman offic strasbourg mr söderman visit member state particip european intern congress seminar meet give lectur make speech role function european ombudsman regular visit made brussel luxembourg offici purpos intend complet cycl visit member state visit denmark germani austria portug greec visit greec novemb mr söderman attend meet arrang professor anthoni makridimitri univers athen speaker meet mr aleko papadopoulo minist interior affair professor pavlopoulo univers athen mr niko chr charalamb commission administr cypru mr söderman gave speech entitl institut ombudsman control maladministr greec europ book establish ombudsman offic greec present occas inform minist interior affair draft legisl establish ombudsman greec stai athen mr söderman opportun meet mr niko kostitsi european parliament inform offic athen spain mr söderman visit spain meet government organ associ represent european commiss madrid paid visit defensor del pueblo mr fernando alvar de miranda dinner mr carlo bru presid european movement gave press confer represent european commiss madrid visit inform offic european parliament visit spain novemb mr söderman present paper role european ombudsman univers salamanca gave press confer region press stai meet mr alvarez de miranda met member parliamentari committe spanish parliament overse work spanish ombudsman el defensor del pueblo mr söderman paid visit basqu region invit basqu council european movement decemb gave lectur council role european ombudsman particip mep member basqu council european movement presid region court director media region vitoria gasteiz met region presid mr lendakari ardanza presid parliament mr leizaola current basqu ombudsman mr markieri mayor vitoria mr cuerda event close larg number journalist newspap radio tv report extens region nation media press confer arrang offic basqu ombudsman el ararteko special interview deia el correo español el pueblo vasco el mundo ireland mr söderman mr jean gui giraud secretari gener visit ireland march mr söderman particip seminar defend european citizen right arrang jointli european movement inform offic european parliament dublin meet present paper role european ombudsman stai ireland mr söderman visit irish ombudsman mr kevin murphi european parliament inform offic itali mr söderman visit itali februari march particip confer la difensa civica nell europa dell regioni diritti cittadinanza tutela promozion univers padua gave lectur theme european citizenship citizen right europ bologna attend confer theme incontro con il difensor civico europeo esperienza del difensor civico nella società regional confronto con il mediator europeo istituito con il trattato sull union europea del made speech role european nation ombudsmen rome mr söderman attend confer citizen european union revis maastricht treati organ movimento federativo democratico represent european parliament itali mr söderman gave talk role european ombudsman rome opportun visit european parliament inform offic netherland mr söderman press offic mr ilta helkama paid visit hagu netherland novemb particip confer inform societi govern inform europ present paper initi inquiri public access document eu institut bodi mr söderman gave lectur role european ombudsman offic dutch nation ombudsman hagu meet repres dutch organ media european parliament inform offic visit mr söderman met mr blom de kock van leeuven ombudsman hagu sweden mr söderman gave lectur role european ombudsman seminar european law organ nation board trade kommerskollegium stockholm march meet mr clae eklundh chief parliamentari ombudsman sweden gave press confer inform offic european parliament stockholm unit kingdom mr söderman visit london march met mr john averi deputi parliamentari commission unit kingdom paid visit represent european commiss inform offic european parliament london visit mr söderman interview selina scott show televis gave interview europ todai bbc world servic radio law societi gazett confer visit european ombudsman offic appendix speech ombudsman appendix media relat inform strategi mass media aim inform potenti complain gener public european ombudsman institut provid remedi european citizen maladministr activ commun institut bodi time essenti step prevent fals expect simpli result increas complaint mandat kei element inform strategi provid press understand accur inform ombudsman decis addit short articl describ function ombudsman made reproduct larg number trade special journal readership expect includ potenti complain press confer arrang regularli member state mr söderman visit special occas meet european ombudsman committe petit brussel januari present annual report parliament strasbourg june seminar arrang nation ombudsmen similar bodi strasbourg septemb mr söderman interview consider number journalist varieti member state met group journalist acquaint work contribut european column relat work appendix articl interview european parliament decis march regul gener condit govern perform ombudsman duti oj council direct eec oj oj case commiss germani judgement august case bund naturschutz bayern ev freistaat bayern ecr großkrotzenburg case kunzlik environnement impact asses bund naturschutz großkrotzenburg commiss retreat pipe line point european environnement law review march oj oj case ecr para council commiss adopt joint code conduct oj implement council decis decemb public access council document oj commiss decis februari public access commiss document oj case netherland council judgement april oj oj appendix statist work european ombudsman case dealt total caseload complaint close complaint receiv initi european ombudsman examin admiss inadmiss complet classif complaint mandat european ombudsman mandat mandat gt refer graphic gt reason mandat author complain commun institut bodi court justic court instanc judici role concern maladministr analysi complaint mandat admiss complaint inquiri initi ground inquiri dealt consid committe petit inadmiss complaint inadmiss author object identifi time limit exceed prior administr approach made intern remedi exhaust staff case dealt settl court inquiri initi admiss complaint initi european ombudsman institut bodi subject inquiri gt refer graphic gt court justic european environ agenc econom social committe committe region bodi subject initi relat public access type maladministr alleg gt refer graphic gt total number decis close file complaint conclud inquiri complaint mandat complaint transfer european parliament complain advis contact agenc nation region ombudsman petit committe petit european parliament european commiss court justic court auditor citizen mail servic european parliament complaint mandat inadmiss complaint mandat admiss ground inquiri inquiri close reason decis inquiri close reason gt refer graphic gt gt start graphic gt relat french nuclear test mururoa relat newburi bypass unit kingdom relat newburi bypass unit kingdom gt end graphic gt inform complaint regist complaint sourc complaint directli european ombudsman individu citizen compani associ transmit member european parliament petit transfer european ombudsman geograph origin complaint comparison popul complaint gt refer graphic gt complaint close reason french nuclear test mururoa relat newburi bypass unit kingdom case concern institut bodi case type maladministr alleg initi appendix confer visit confer mr jacob söderman particip congress iberoamerican feder defend peopl attornei commission chairmen public human right commiss congress arrang mexican human right commiss april queretaro mexico particip confer argentina bolivia brazil chile colombia costa rica el salvador guatemala hondura nicaragua panama peru venezuela spain portug mr söderman present paper role ombudsman european union vth round tabl ombudsmen europ organis council europ place limassol cypru meet attend ombudsmen european countri repres bodi european convent human right echr european court human right european commiss human right steer committe human right committe legal affair human right parliamentari assembl european ombudsman offic repres mr kyriako tsirimiago legal offic ombudsman subject discuss meet function ombudsman perceiv organ echr appreci ombudsmen organ echr act omiss public author advers affect citizen impact work govern action ombudsman action organ council europ concern protect promot human right round tabl meet preced inform meet european ombudsmen organ mr nico chr charalamb commission administr cypru mr jean gui giraud secretari gener european ombudsman particip confer entitl un nouvel fonction européenn la médiation arrang french ombudsman mr jacqu pelleti pari jacob söderman attend work session gener assembl european ombudsman institut ljubljana slovenia septemb main topic work session paper present professor harald stolzlechn entitl flucht au der kontrol deal difficulti guarante supervis ombudsman part public sector privat confer host profession gener mr ivan bijak nation human right commission slovenia collabor staff mr ian harden princip offic european ombudsman deliv paper work european ombudsman seminar held école national administr strasbourg septemb ian harden attend biennial congress intern feder european law fide berlin octob congress involv particip commun institut bodi includ presid court justic mr gil carlo rodriguez iglesia judg advoc gener court justic court instanc academ practition field commun law congress examin topic nation constitut law vi vi european integr gener rapporteur professor michel fromont energi environment protect european perspect gener rapporteur professor peter badura procedur sanction econom administr law gener rapporteur prof dr koen lenaert judg court instanc jacob söderman particip vith intern confer intern ombudsman institut ioi bueno air argentina octob theme confer ombudsman strengthen citizen right challeng xxi centuri confer attend member ioi observ repres countri reflect establish ombudsman offic recent year latin america eastern europ confer sir john robertson zealand present paper ombudsman offic futur ombudsman concept dr leo vallador lanza hondura spoke challeng ombudsman concept face latin america sir brian elwood gave speech harmon gener ombudsman activ relat special ombudsmen mr jacqu pelleti franc spoke ombudsman mediat jacob söderman present paper commun law role european ombudsman high govern offic judg academ institut relat ministri defenc work lunch organ cori institut deal foreign polici discuss european ombudsman concept relat mercosur visit european ombudsman turkish ambassador mr ackzer paid visit european ombudsman februari mr christa nickel chairman petit committe german bundestag visit european ombudsman februari constitut committe finnish parliament paid visit european ombudsman march mr söderman talk mandat work mr john tomlinson mep chairman temporari committe inquiri mr edward newman mep chairman committe petit explain mandat work respect committe chancellor justic finland mr jorma aalto accompani mr eva brita björklund referendari counsellor mr olli saloranta consult offic chancellor visit offic european ombudsman march discuss futur cooper deleg human right commiss mexican parliament visit strasbourg april mr söderman acquaint work european ombudsman mr anton cañella region ombudsman catalonia acquaint activ ombudsman visit strasbourg septemb mr cañella met mr josé maría gil robl gil delgado member european parliament mr edward newman chairman committe petit mr saverio baviera secretari committe petit catalonian member european parliament deputi ombudsman slovenia mr al butala accompani mr karel erjavec chief cabinet visit european ombudsman offic octob member research divis swedish parliament riksdag visit offic european ombudsman octob mr harden gave present work european ombudsman appendix complet list speech jacob söderman european citizenship citizen right europ univers padova padova itali european ombudsman nation ombudsmen confer meet european ombudsman comparison role ombudsman region societi european ombudsman establish treati european union bologna itali european ombudsman union citizenship intern seminar citizen european union revis maastricht treati rome itali european ombudsman union citizenship seminar citizen right organ european movement irish council dublin ireland role european ombudsman seminar european law organ kammerskollegium stockholm sweden ombudsman concept european citizenship congress iberoamerican feder defend peopl attornei commission chairmen public human right commiss queretaro mexico role european ombudsman protector european citizen right present annual report european ombudsman european parliament strasbourg franc ombudsman european citizenship sixth intern congress intern ombudsman institut ombudsman strengthen citizen right challeng st centuri bueno air argentina european ombudsman legal protect citizen right univers salamanca salamanca spain ombudsman type control maladministr greec europ univers athen athen greec citizen inform confer inform societi govern inform europ hagu netherland role european ombudsman european citizenship basqu council european movement vitoria spain appendix articl interview contribut mr söderman european friendli face public servic januari ombudsman find voter misgiv februari public right pursuit truth march road right pave law make headlin substitut action june dinosaur jealous guard nest august union dose glasnost octob meet group journalist group twelv journalist special european question centr universitair enseign du journalism cuej strasbourg visit european ombudsman februari acquaint role offic group sixteen swedish journalist visit european ombudsman march acquaint mandat activ mr söderman gave speech mandat function offic group thirti journalist dinner nation union journalist septemb brussel group thirteen journalist met mr söderman visit strasbourg novemb arrang turku school econom busi administr group ten journalist european journalist associ met european ombudsman decemb acquaint role function fourteen journalist member nordisk journalistcent meet mr söderman visit strasbourg decemb articl interview media le figaro médiateur dan la jungl bureaucratiqu jacob söderman finlandai de an aura la rude tâche de résoudr le différend oppos de particuli administr communautair helsingin sanomat la croix la création médiateur européen agenc franc press aamulehti helsingin sanomat satoja turhia valituksia eu oikeusasiamiehel demari söderman ottanut vastaan liki valitusta eu oikeusasiamiehen tehtäviä ei tunneta europ jour médiateur européen moi arbitrag februari press financi time briton top complaint eu ombudsman briton troubl eu ombudsman lakimiesuutiset eu oikeusasiami jacob söderman kanteluita tullut paljon februari europe parlament ombu sje komt zo februari tribuna del parlamento europeo el defensor del pueblo europeo recib reclamacion en cuatro mese februari la repubblica bologna il difensor civico della comunità mr söderman ci difend dall europa irish time greater oper urg european irish ombudsmen offic cater eu resid hungarian tv kangaroo group newslett european ombudsman import part citizen europ le médiateur européen élément import pour europ de citoyen march keskisuomalainen söderman arvioi euroopan unionin avoimuuden lisääntyneen nopeasti dagen industri amp ep new ombudsman defend eu citizen right dagen nyhet eu klagomur finland svenska dagbladet britterna klagar mest franc rédaction européenn europeo le citoyen face union européenn bbc europ selina scott show hufvudstadsbladet tribun pour europ ombudsman nouveau est arrivé march euro op le droit de pétition le médiateur européen hiver expresso despachant portugues vencem na europa la jornada se reunirán ombudsman de américa europa en querétaro le petit affich nouvel instrument de démocratis de institut de union le médiateur européen spanish radio objectivo europa cypru weekli europ ombudsman discuss cypru top jurist limassol abc toda la administracion del mundo necesitan alguien la supervis declaracion abc del defensor del pueblo europeo el mundo el defensor del pueblo resolvió cuatro caso desd julio de pohjolan sanomat kielten kautta pääsee kulttuuriin orf austrian tv dernièr nouvel alsac europ le doubl jeu du médiateur luxemburg wort prozent der beanstandungen gegen eu organ sind unzulässig noch kein beschwerd ein luxemburg tageblatt europa ombudsmann luxemburg beschwerden gegen die eu letzeburg journal europäisch bürgerbeauftragt auf arbeitsbesuch luxemburg hundert von mißständen seit amtsantritt de ombudsmann beklagt zahlreich beschwerden über angeblichen mangel transparenz le républicain lorrain le médiateur européen en visit luxembourg el ciervo revista mensual de pensamiento cultura el papel del defensor del pueblo europeo europa van morgen hoe kan bij de europes ombudsman een klacht worden ingediend european voic eu king solomon warm role citizen champion italia oggi mediator sotto la lent tutti gli abusi comunitari europaregionali mediator europeo garanzia di transparenza iltalehti arvostelun kohteena oleminen kuuluu asiaan jacob söderman turhien valitusten postilaatikko swf bbc yle tv new finnish swedish section bbc radio swf tv europa forum post für den ombudsmann erster tätigkeitsbericht de europäischen bürgerbeauftragten abc el defensor defendido europa or il mediator presenta il bilancio dà le istruzioni le denunc berlingsk tidend ombudsmand må afvis de flest klager europ ep ombudsman bhma helsingin sanomat söderman moittii eu ta tulkkien valinnasta europ eu citizen europ report ombudsman detail complaint receiv follow action report initi transpar concern parliament court justic court auditor europ eu citizen europ parliament welcom report activ european ombudsman ask institut cooper comput link citizen demari jacob södermanin mielestä ihmiset ansaitsevat hyvän hallinnon kantelun käsitt kestävyysurheilua hebdomadair de institut nation de la consomm médiation le médiateur européen deutsch tagepost anwalt für die bürger europa der bürgerbeauftragt de straßburg parlament legt seinen jahresbericht vor tribun pour europ le médiateur en place june europa oggi bilancio dell attività del mediator june europe parlament klagen staat vrij june tribuna del parlamento europeo el defensor del pueblo en breve june tribuna da europa provedor de justiça europeu receb queixa em sei mese june euro ombudsman june nytt fra europa ombudsmannen arbejd june europa inform från industriförbundet hur klaga ho ombudsmannen june gaceta jurídica de la ce crónica de legislación derecho comunitario cómo se presenta una reclamación al defensor del pueblo europeo june svenska dagbladet offentligheten utr eu dagen politik eu ombudsman efterlys öppenhet hufvudstadsbladet söderman backar upp öppenhet editori söderman tar strid för öppenhet eu helsingin sanomat söderman patistaa avoimuutta unioniin demari söderman ajaa avoimuutta eu hun turun sanomat suomalaisil suitsutusta europarlamentissa euroopan ensimmäinen oikeusasiami jacob söderman ajaa avoimuutta keskisuomalainen hallinnon julkisuutta lisättävä eu ssa editori helsingin sanomat avoimuu avain eu hyväksyntään editori commiss en direct ombudsman report helsingin sanomat aachen zeitung eu sammelt klagen simon veil leitet grupp ombudsmann kauppalehti jacob söderman rakentaa toimivaa toimistoa eu oikeusasiamiehellä pieni mutta tehoka henkilökunta oikeusasiami jacob söderman ajaa avoimuutta eu hallintoon european voic eu complaint procedur set review ilta sanomat eu ehdokkaat jacob söderman para ahtisaaren toiminta saa heikoimmat arvosanat broadcast tv seri eu august sigma alsac le lenteur de europ le plaint enregistré par le médiateur concern surtout le délai administratif dernièr nouvel alsac comment adress au médiateur européen europ médiateur promouvoir la coopérat entr le médiateur nationaux européen hufvudstadsbladet medborgarna klagorätt eu utr radio malt yle radio european complain focu magazin le médiateur européen septemb mittelbadisch press der eu bürgerbeauftragt sorgt sich um die nöte der europä vom guten willen der länder abhängig irish time complaint ombudsman statiscop mon berinag belgian region tv europ eu nuclear energi european ombudsman state commiss handl question french test mururoa badli la gaceta region visita jacob söderman pronunció ayer una conferencia en la universidad españa tercera nación má queja remit al defensor del pueblo de la ue el adelanto españa tercer paí en reclamacion söderman solicita una mayor transparencia de la administración europea tribuna de salamanca españa tercer paí má se queja ant el defensor del pueblo de la ue el finlandé jacob söderman inauguró el vi curso del derecho comunitario diario de burgo söderman pide má transparencia la administración de la ue el paí el defensor del pueblo europeo sólo ha resuelto recurso est año ombudsman jacob söderman expansión contra la euroburocracia hau hallinnon kehittämiskeskuksen asiakaslehti oikeusasiami jacob söderman valvoo eu hallintoa panorama complain european ombudsman strasbourg magazin médiateur européen strasbourg novemb europ new european ombudsman european citizen leader european ombudsman close european citizen transpar top prioriti forum da petitionsrecht der bürgerbeauftragt rakennepolitiikka strukturpolitik miten kannella euroopan oikeusasiamiehel kuluttajauutiset kuinka kannella euroopan oikeusasiamiehel hur man klagar till den europeiska ombudsmannen advokaatti euroopan oikeusasiami purkaa kansalaisten paineita europa danish newspap el mundo söderman visita euskadi invitado por el consejo del movimiento europeo el defensor del pueblo europeo pide la ue garantía de mayor transparencia reclama facilit lo ciudadano el acceso la documentación el correo español el pueblo vasco el protector europeo del público el finlandé jacob söderman defensor del pueblo europeo cree lo pequeño país tienen tanta voz como lo grand deia trabajo para mostrar la cara humana de europa elaborado documento para recomendar lo órgano comunitario su permiso al acceso público de documento appendix expenditur articl statut european ombudsman ombudsman budget annex section european parliament gener budget european commun budget european ombudsman transit administr requir provid european parliament paid budget titl ombudsman budget consist singl undifferenti appropri current administr expenditur salari allow cost relat employ contain titl budget titl includ cost travel mission begin ombudsman staff supplementari amend budget provid addit post lead establish plan post ombudsman budget temporari initi appropri amount total ecu addit appropri ecu author year supplementari amend budget transfer budget european parliament final figur appropri ecu tabl actual expenditur term appropri commit gt tabl gt budget prepar ensur greater transpar show full cost ombudsman work budget establish plan repres increas revis establish plan total appropri ecu titl salari allow cost relat employ amount ecu titl build equip miscellan oper expenditur ecu appendix staff european ombudsman end secretariat european ombudsman consist princip offic senior legal offic legal offic press offic assist secretari year number personnel mr jean gui giraud secretari gener preparatori work set offic european ombudsman strasbourg particip construct institut return european parliament june date mr ian harden senior legal offic appoint act princip offic european ombudsman ms elena fierro work legal offic secretariat octob april date mr ian harden duti senior legal offic ms vicki kloppenburg duti legal offic june mr peter dyrberg senior legal offic januari return legal servic european parliament septemb mr kyriako tsirimiago legal offic januari return european commiss septemb mr benita brom duti legal offic novemb mr panayoti thanou duti assist dai mr josé martínez aragón duti senior legal offic novemb ms katja heed emploi temporari legal offic octob februari european ombudsman jacob söderman secretariat european ombudsman ian harden princip offic tel josé martínez aragón senior legal offic tel benita brom legal offic tel daniela tirelli assist tel panayoti thanou assist tel ursula garderet secretari brussel antenna ea tel muriel richardson secretari tel patrick schmitt usher tel peter dyrberg senior legal offic brussel antenna ea tel fax vicki kloppenburg legal offic tel ilta helkama press offic tel francesca mancini assist tel nathali christmann secretari european ombudsman tel anna ruscitti secretari tel isabel foucaud secretari tel address av du président robert schuman straßburg cedex tel fax internet http www europarl eu int