commiss decis juli procedur relat applic council regul eec electron ticket notifi document number german text authent text eea relev ec commiss european commun regard treati establish european commun regard council regul eec juli code conduct computeris reserv system amend regul ec articl thereof undertak concern opportun make view object rais commiss pursuant articl regul eec background fact procedur complaint letter januari system vendor sabr travel inform network quot sabr quot complain deutsch lufthansa ag quot lufthansa quot infring regul eec code conduct offer incent corpor client electron ticket domest travel lufthansa flight alleg result corpor client deal travel agent computeris reserv system cr start amadeu lufthansa part owner system issu electron ticket copi complaint lufthansa januari request submit observ month lufthansa submit observ februari sabr complain lufthansa fail provid sabr inform technic specif issu electron ticket lufthansa sever undermin sabr abil attract retain subscrib account germani sabr develop electron ticket function oper accord industri standard agre airlin member iata intern air transport associ sabr consid effect action lufthansa prevent effect competit german cr market preliminari assess complaint commiss issu statement object lufthansa date decemb lufthansa repli march lufthansa princip argument incent intend encourag consum subscrib accept electron ticket prejudic compet crss technolog product requir transit period offer crss airlin made distinct ticket air transport product purpos code argu ticket scope articl prohibit incent lufthansa rais issu right defenc request oral hear letter april sabr inform commiss issu form basi origin complaint satisfactorili overcom commerci agreement lufthansa parti cr quot sabr quot own oper sabr travel inform network dalla texa unit state america sabr travel inform network own amr corpor owner american airlin share world cr market estim number travel agenc locat share german cr market estim lufthansa base cologn germani largest airlin commun turnov dem million lufthansa own capit amadeu global travel distribut sa quot agtd quot own oper cr commonli quot amadeu quot lufthansa own capit start hold gmbh start hold gmbh turn own start amadeu vertrieb gmbh quot start amadeu quot sole respons market amadeu cr germani remain start amadeu own member agtd group amadeu share world cr market estim number travel agenc locat start amadeu share german cr market estim code conduct code conduct adopt council regul sector plai essenti role distribut air transport product code ensur oper crss discrimin carrier particip facil term technic function offer carrier fee servic prevent owner carrier refus distribut product compet crss limit attract market place fact electron ticket electron ticket recent develop air transport industri design elimin paper base ticket facilit check procedur airport electron ticket effect travel document exist carrier intern reserv system check airport counter identif passeng issu board pass refer record carrier system refer convent paper base ticket iata estim cost convent paper ticket typic usd electron ticket cost usd usd economi aris adopt electron ticket led rapid growth largest carrier unit airlin electron ticket domest servic crss cr comput system inform inter alia air carrier schedul avail fare relat servic facil reserv made ticket issu extent servic made subscrib estim iata travel agenc sale schedul air servic made crss cr essenti tool travel agent unlik crss oper commun galileo sabr worldspan amadeu ticket function ticket carri behalf local distribut compani germani start amadeu start amadeu interfac travel agent germani amadeu cr deal custom travel agent log start amadeu obtain inform schedul avail fare amadeu central core enter book data start amadeu interfac amadeu return element data separ function start amadeu enabl gener ticket carri account oper develop electron ticket lufthansa respons sabr complaint lufthansa state letter februari introduct electron ticket etix complex project lufthansa decid implement phase phase march german market includ start amadeu wide ticket system germani quot etix für den deutschen markt etix über da meisten verbreitet ticket system deutschland start amadeu quot phase novemb intern line flight phase expans comput reserv system lufthansa state phase maximis volum etix order amortis larg develop cost lufthansa letter commiss state quot temporari focus extend exist lufthansa start amadeu interfac technic econom justifi expand pilot phase quot lufthansa develop electron ticket function exist airport check programm pilot phase period decemb etix initi offer limit group travel agent germani order extend number agent short time march transfer function start amadeu phase letter lufthansa state quot lufthansa phase introduc product technic condit intern etix establish lufthansa oper etix cr system quot juli lufthansa announc reduc commiss travel agent germani sale ticket travel wholli german domest market letter commiss date lufthansa contradict sabr assert travel agent offer incent etix state quot agenc promot date agenc promis etix incent due start juli quot meet held commiss repres juli repres lufthansa confirm commiss payment price electron ticket sold travel germani london pari made travel agent germani juli letter august lufthansa state corpor client incent scheme implement januari incent gross etix revenu amount exceed dem revenu greater dem million revenu exceed dem million absenc etix facil sabr cr oper germani travel agent subscrib start amadeu servic benefit addit commiss payment subsequ meet commiss repres june issu incent discuss lufthansa explain effect month statement object issu commiss payment travel agent increas intern german flight discount dem offer passeng purchas electron ticket januari corpor client scheme end month increas incent made encourag higher level etix sale date lufthansa substanti potenti iata industri standard independ develop electron ticket lufthansa respons recognis industri wide standard electron ticket iata publish industri standard method interfac crss airlin system issu electron ticket standard develop iata work group year period airlin present iata passeng servic confer lo angel octob unanim includ lufthansa adopt electron ticket resolut no fundament compon creat industri standard establish electron data interchang administr commerc transport quot edifact quot messag standard transmiss etix data element resolut schedul effect januari letter lufthansa accept standard quot valid januari quot iata resolut adopt sabr system quot edifact quot messag standard accord domest ata standard enhanc version edifact standard subsequ incorpor etix standard iata resolut contrast lufthansa etix standard start amadeu pure hous system edifact standard letter lufthansa state quot lufthansa time abolish iata standard time develop etix lufthansa circumv standard exist quot consid solut develop electron ticket chosen high qualiti product lufthansa state letter quot lufthansa time refus adapt system iata standard lufthansa interest cooper experi gain interim make easier quot repli statement object lufthansa claim quot emerg iata standard electron ticket adopt lufthansa began implement standard basi experi etix system quot dai januari iata etix resolut accept lufthansa forc introduc incent link intern etix system exclus start amadeu contact lufthansa sabr system vendor sabr assert attempt reach agreement lufthansa possibl subscrib issu electron ticket lufthansa flight meet place june april subsequ occas discuss sabr electron ticket product septemb lufthansa willing start discuss subject begin meet place januari lufthansa state meet held januari sabr acknowledg understand approach adopt lufthansa defin prioriti develop electron ticket consid electron ticket ticket function independ usual crss observ date march lufthansa respons sabr restat argument set origin complaint sabr ad meet januari fulli understood prioritis process adopt lufthansa accept meet remind lufthansa readi initi etix develop lufthansa year cooper forthcom novemb sabr lufthansa reach agreement implement electron ticket agreement lufthansa ensur work carri part ensur implement complet septemb latest sabr inform lufthansa write implement complet june lufthansa dedic resourc meet earlier date sabr issu notic lufthansa complet part work septemb sabr proceed carri test decemb etix function oper sabr cr crss lufthansa reach agreement timet instal system vendor septemb test expect begin march implement complet novemb written system vendor request implement etix function system agreement reach implement foreseen complet year letter date novemb lufthansa inform commiss ceas incent link electron ticket end subsequ letter april sabr inform commiss explain commerci agreement lufthansa design resolv issu sabr rais origin complaint sign april ii legal assess repli statement object lufthansa claim procedur guarante defenc right acknowledg competit law procedur enshrin council regul eec eec eec appli code conduct seek appli provis airlin request oral hear form laid procedur pursuant regul eec case address pursuant articl treati procedur set abovement regul code conduct code provid procedur commiss care ensur equival level protect right defenc accord articl code conduct lufthansa serv notic commiss object februari lufthansa access commiss file order prepar repli statement object repli statement object commiss letter offer lufthansa opportun amplifi view oral airlin offer applic code conduct crss code conduct crss articl code commiss act receipt complaint initi initi procedur termin infring provis regul examin sabr complaint lufthansa alleg infring articl code accord articl scope code conduct crss start amadeu outset determin ticket issu facil question form part quot comput reserv system quot cr purpos code posit start amadeu code articl code defin cr quot computeris system inform inter alia air carrier schedul avail fare relat servic facil reserv made ticket issu extent servic made subscrib quot articl quot distribut facil quot mean facil provid system vendor provis inform air carrier schedul avail fare relat servic make reserv issu ticket relat servic pursuant articl quot system vendor quot mean entiti affili respons oper market cr lastli pursuant articl quot subscrib quot mean person undertak particip carrier distribut facil air transport product cr contract arrang system vendor start amadeu sole respons market germani amadeu cr system vendor mean articl distribut facil offer start amadeu subscrib includ inform schedul avail fare obtain amadeu central core oper agtd facil issu ticket facil quot made subscrib quot word line articl form part comput reserv system defin code juli commiss wrote start amadeu inform act ticket issuer behalf cr amadeu fell scope code inform oblig submit ticket activ annual audit requir articl code requir system vendor ensur quot technic complianc cr quot articl code letter novemb start amadeu inform commiss auditor appoint ensur complianc system code purpos assess complaint cr question distribut german market system vendor start amadeu ii lufthansa articl defin parent carrier quot air carrier directli indirectli jointli own effect control system vendor air carrier own effect control quot lufthansa own start hold gmbh turn own start amadeu indirectli jointli own start amadeu parent carrier iii articl air transport product articl defin air transport product quot unbundl bundl air transport product quot articl defin unbundl air transport product quot carriag air passeng airport includ relat ancillari servic addit benefit offer sale sold integr part product quot articl defin bundl air transport product quot pre arrang combin unbundl air transport product servic ancillari air transport offer sale sold inclus price quot articl relev articl state quot parent carrier directli indirectli link specif cr subscrib receipt commiss incent disincent sale air transport product flight quot commiss conclus statement object incent oper electron ticket function start amadeu subscrib constitut infring articl repli lufthansa contest airlin ticket electron quot air transport product quot defin articl fall scope articl refer made origin articl code revis refer ticket air transport product conclud constitut distinct articl refer sale air transport product fact servic provid carrier conclud directli travel agent transport contract custom carrier commit transport passeng custom accept pai price conclus contract parti materialis act issu ticket format ticket paper format electron act issu ticket part perform air transport servic integr part act sell transport servic fall scope articl interpret term quot product quot exclud electron ticket depriv articl larg part intend effect addit commiss view paradox lufthansa order support argument plead aid text articl text replac text drop distinct air transport product ticket articl code aim prevent parent carrier system vendor distort competit crss grant incent subscrib travel agent system action lufthansa collabor role parent carrier start amadeu introduct electron ticket disadvantag crss german cr market mean commiss incent offer lufthansa electron ticket earn servic start amadeu lufthansa believ incent link start amadeu sale air transport product convent ticket start amadeu give rise incent view incent induc start amadeu offer travel agent cr lufthansa fulli awar announc offer incent subscrib issu electron ticket subscrib system parent carrier subscrib crss oper germani benefit incent scheme lufthansa claim incent need ensur success introduct etix cooper technic perspect travel agent encourag custom electron ticket argument appli corpor client passeng gener lufthansa ad incent etix sale low induc requir launch electron ticket question code conduct event simpli prohibit link specif cr receipt incent reason allegedli introduc incent constitut expens simpli pass cost save lufthansa duti limit avail cr start amadeu teleolog interpret articl refer articl treati lufthansa alleg lufthansa infring articl code directli indirectli link cr start amadeu subscrib receipt commiss incent sale air transport product german domest flight germani london pari corpor client incent scheme ran januari decemb travel agent incent scheme ran juli decemb passeng discount scheme ran januari decemb lufthansa sabr possibl offer electron ticket june consequ date sabr offer electron ticket lufthansa flight lufthansa longer link specif cr start amadeu receipt incent period encompass infring januari june iii conclus lufthansa offer incent sell air transport product electron ticket beneficiari travel agent germani case german domest flight servic london pari corpor client german domest flight incent passeng intern german flight form specif discount dem lufthansa develop electron ticket function june start amadeu compet crss possibl offer electron ticket travel agent subscrib start amadeu lufthansa parent carrier circumst commiss consid lufthansa breach articl code indirectli link start amadeu receipt commiss incent articl code pursuant articl code commiss impos fine system vendor parent carrier particip carrier subscrib annual turnov relev activ undertak concern fix amount fine regard serious durat infring assess graviti infring account natur actual impact market natur infring creation indirect direct link receipt commiss specif cr action exclus disadvantag crss impact actual market commiss disadvantag crss creat insurmount handicap commerci activ market concern system vendor demonstr urgenc implement electron ticket function system earli quickli commiss note lufthansa opinion incent order encourag market accept type ticket subscrib passeng bring technic progress incent ceas end commiss conclud infring minor commiss acknowledg case code conduct led formal decis hand commiss note lufthansa increas incent respect electron ticket number statement object issu durat infring short compos month corpor incent month travel agent incent month passeng discount commiss consid infring justifi imposit token fine lufthansa articl code adopt decis articl lufthansa ag infring articl code conduct crss indirectli link start amadeu receipt commiss incent period infring januari decemb incent corpor client concern travel agent gener concern juli june case passeng discount period ran januari june articl fine eur euro impos lufthansa ag infring refer articl fine paid euro month date notif decis bank account european commiss banqu bruxel lambert agenc européenn rond point schuman brussel expiri period interest automat payabl fine rate charg european central bank repo oper work dai month decis adopt percentag point articl decis address deutsch lufthansa ag von gablenz strass cologn germani brussel juli commiss neil kinnock member commiss oj oj iata resolut electron ticket electron miscellan document airlin iata resolut electron ticket electron miscellan document neutral oj pp oj oj oj pp oj letter date august lufthansa explain quot includ incent scheme electron ticket travel germani travel london pari quot relev activ case