council recommend septemb develop competit european audiovisu inform servic industri promot nation framework aim achiev compar effect level protect minor human digniti ec council european union regard treati establish european commun articl thereof regard commiss propos regard opinion european parliament regard opinion econom social committe commiss adopt green paper protect minor human digniti audiovisu inform servic octob council receiv favour meet decemb european parliament econom social committe committe region adopt opinion green paper conclus consult process submit commiss council meet june unanim welcom octob commiss adopt commun illeg harm content internet februari council repres govern member state meet council adopt resolut illeg harm content internet april european parliament adopt opinion commiss commun illeg harm content internet work continu manner complementari present recommend deal form illeg harm content specif internet present recommend address issu protect minor human digniti relat audiovisu inform servic made public mean convey broadcast proprietari line servic servic internet order promot competit audiovisu inform servic industri adapt technolog develop structur provis inform rais awar educ user essenti condit european citizen full particip inform societi addit measur protect minor combat illeg content offens human digniti legal respons inform commun servic encourag exercis inter alia parent control measur direct ec european parliament council june amend council direct eec coordin provis laid law regul administr action member state pursuit televis broadcast activ articl direct eec lai full rang measur aim protect minor regard televis broadcast purpos ensur free movement televis broadcast develop audiovisu inform servic vital import europ view signific potenti field educ access inform cultur econom develop job creation full achiev potenti requir exist success innov industri commun instanc incumb busi ensur improv competit support public author establish climat confid need achiev potenti audiovisu inform servic industri remov obstacl develop full competit industri promot protect import gener interest protect minor human digniti gener competit european audiovisu inform servic industri improv develop environ favour cooper enterpris sector matter protect minor human digniti exist technolog condit enabl high level protect abovement import gener interest protect minor human digniti accept user servic import encourag enterpris develop nation regulatori framework cooper parti concern regul provid enterpris mean adapt rapidli quicken technic progress market globalis protect gener interest sought manner context fundament principl respect privaci freedom express enshrin articl european convent protect human right fundament freedom recognis articl treati european union case law court justic gener principl commun law restrict right freedom discriminatori achiev desir object strictli proport regard limit impos global natur commun network necessit intern approach question protect minor human digniti audiovisu inform servic context develop common indic framework european level make promot european valu make decis contribut intern debat vital distinguish question relat illeg content offens human digniti relat content legal liabl harm minor impair physic mental moral develop type problem requir approach solut nation law member state laid rule principl protect minor human digniti reflect cultur divers nation local sensit regard attent paid applic principl subsidiar view transnat natur commun network effect nation measur strengthen commun level coordin nation initi bodi respons implement accord respect respons function parti concern develop cooper share good practic relev area supplementari measur full respect relev regulatori framework nation commun level greater regul oper contribut rapid implement concret solut problem protect minor human digniti maintain flexibl need account rapid develop audiovisu inform servic contribut commun aim supplement member state measur protect minor human digniti audiovisu inform servic base maximum exist instrument close coordin relev initi conduct parallel follow green paper work follow commun illeg harm content internet includ resolut adopt council repres govern member state meet council februari european parliament resolut work parti report submit council novemb june work carri provis articl council direct eec octob coordin provis laid law regul administr action member state pursuit televis broadcast activ work cooper justic home affair implement recommend close coordin measur result work follow commiss commun illeg harm content internet recommend member state foster climat confid promot develop audiovisu inform servic industri promot supplement regulatori framework establish voluntari basi nation framework protect minor human digniti audiovisu inform servic encourag accord nation tradit practic particip relev parti user consum busi public author definit implement evalu nation measur field cover recommend establish nation framework regul oper line servic take account indic principl methodolog annex cooper commun level develop compar assess methodolog encourag broadcast jurisdict carri research experi voluntari basi mean protect minor inform viewer supplement nation commun regulatori framework govern broadcast take effect measur feasibl reduc potenti obstacl develop line servic industri sustain fight illeg content offens human digniti handl complaint transmiss inform alleg illeg content relev author nation level transnat cooper complaint handl structur order strengthen effect nation measur promot order encourag technolog develop addit consist exist legal measur broadcast servic close cooper parti concern action enabl minor make respons line audiovisu inform servic notabl improv level awar parent educ teacher potenti servic mean made safe minor action facilit identif access qualiti content servic minor includ provis mean access educ establish public place ii recommend industri parti concern cooper accord nation tradit practic relev author set structur repres parti concern nation level order inter alia facilit particip coordin european intern level field cover recommend cooper draw code conduct protect minor human digniti appli provis line servic inter alia creat environ favour develop servic take account principl methodolog annex develop experi broadcast servic voluntari basi mean protect minor inform viewer order encourag innov improv protect develop posit measur benefit minor includ initi facilit wider access audiovisu inform servic avoid potenti harm content collabor regular follow evalu initi carri nation level applic recommend iii invit commiss facilit exist commun financi instrument network bodi respons definit implement nation regul framework share experi good practic relat innov approach commun level member state parti concern field cover recommend encourag cooper share experi good practic regul structur complaint handl structur view foster climat confid combat circul illeg content offens human digniti line audiovisu inform servic promot member state intern cooper field cover recommend share experi good practic oper concern parti commun partner region world develop cooper compet nation author methodolog evalu measur pursuanc recommend attent evalu ad cooper process commun level present year adopt recommend evalu report effect european parliament council brussel septemb council presid farnleitn opinion deliv publish offici journal oj oj oj oj oj oj oj direct amend direct ec european parliament council oj annex indic guidelin implement nation level regul framework protect minor human digniti line audiovisu inform servic object purpos guidelin foster climat confid line audiovisu inform servic industri ensur broad consist commun level develop busi parti concern nation regul framework protect minor human digniti servic cover guidelin provid distanc electron mean includ broadcast servic cover council direct eec radio broadcast content concern made public privat correspond consist enhanc effect regul process provid basi transnat cooper parti concern take account voluntari natur regul process primari purpos supplement exist legisl respect differ approach vari sensit member state commun guidelin relat kei compon nation regul framework consult repres parti concern code conduct nation bodi facilit cooper commun level nation evalu regul framework consult repres parti concern object ensur definit implement evalu nation regul framework benefit full particip parti concern public author user consum busi directli indirectli involv audiovisu line inform servic industri respect respons function parti concern public privat set voluntari natur regul mean accept effect nation regul framework depend extent parti concern activ cooper definit applic evalu parti concern longer term task develop common tool concept label content plan ancillari measur inform awar educ code conduct gener object product nation regul framework basic rule strictli proportion aim pursu rule incorpor code code conduct cover categori set adopt implement voluntarili oper primarili busi concern draw rule account divers servic function perform categori oper provid network access servic content respect respons divers environ applic line servic open close network applic vari level interact view oper code conduct divers proportion rule drawn assess light principl freedom express protect privaci free movement servic principl technic econom feasibl object develop inform societi europ content code conduct code code conduct cover protect minor object enabl minor make respons line servic avoid gain access consent parent teacher legal content impair physic mental moral develop coordin measur educ minor improv awar cover establish standard field inform user object framework encourag respons network line servic provid inform user risk content line servic mean protect code conduct address issu basic rule natur inform made user time form commun occas chosen commun inform sale technic equip conclus contract user web site present legal content harm minor object legal content harm minor affect physic mental moral develop present provid user basic inform potenti harm effect minor code conduct address issu basic rule busi provid line servic concern user supplier content rule set condit suppli distribut content harm minor subject protect measur warn page visual signal sound signal descript label classif content system check ag user prioriti regard protect system appli present stage legal content harm minor pornographi violenc support parent control object parent teacher exercis control area assist easi flexibl tool order enabl educ choic compromis minor charg access servic unsupervis code conduct address issu basic rule condit addit tool servic suppli user facilit parent control includ filter softwar instal activ user filter option activ end user request servic oper higher level limit access predefin site offer gener access servic handl complaint hotlin object promot effect manag complaint content compli rule protect minor violat code conduct code conduct address issu basic rule manag complaint encourag oper provid manag tool structur need complaint receiv difficulti telephon mail fax introduc procedur deal complaint inform content provid exchang inform oper respond complaint protect human digniti object support effect measur fight illeg content offens human digniti inform user object user inform risk inher line servic content provid encourag legal respons network code conduct address issu basic rule natur inform made time form commun handl complaint hotlin object promot effect handl complaint illeg content offens human digniti circul audiovisu line servic accord respect respons function parti concern reduc illeg content misus network code conduct address issu basic rule manag complaint encourag oper provid manag tool structur need complaint receiv difficulti telephon mail fax introduc procedur deal complaint inform content provid exchang inform oper respond complaint cooper oper judici polic author object ensur accord respons function parti concern effect cooper oper judici polic author member state combat product circul illeg content offens human digniti audiovisu line inform servic code conduct address issu basic rule cooper procedur oper compet public author respect principl proportion freedom express relev nation legal provis violat code conduct object strengthen credibl code code conduct take account voluntari natur provid dissuas measur proportion natur violat connect provis made appeal mediat procedur rule govern area includ code conduct nation bodi facilit cooper commun level object facilit cooper commun level share experi good practic work network structur member state consist nation function respons structur intern cooper extend cooper european level mean cooper parti concern parti involv draw nation regul framework ask set repres bodi nation level facilit share experi good practic work commun intern level cooper nation complaint handl structur facilit develop cooper european intern level parti involv effect complaint manag system ask set nation contact point strengthen cooper fight illeg content facilit share experi good practic improv legal respons network evalu regul framework object provid regular evalu regul framework nation level assess effect protect gener interest question measur success achiev object adapt gradual market technolog type parti concern ask set evalu system nation level monitor progress made implement regul framework account european level cooper inter alia develop compar assess methodolog