direct ec european parliament council decemb common rule develop intern market commun postal servic improv qualiti servic european parliament council european union regard treati establish european commun articl thereof regard propos commiss regard opinion econom social committe regard opinion committe region regard resolut european parliament januari green paper develop singl market postal servic regard council resolut februari develop commun postal servic act accord procedur laid articl treati light joint text approv concili committe novemb measur adopt aim establish intern market accord articl treati market compris area intern frontier free movement good person servic capit ensur establish intern market postal sector proven import econom social cohes commun postal servic essenti instrument commun trade june commiss present green paper develop singl market postal servic june commun guidelin develop commun postal servic commiss conduct wide rang public consult aspect postal servic interest commun interest parti postal sector commun observ commiss current extent univers postal servic condit govern provis vari significantli member state perform term qualiti servic unequ member state cross border postal link meet expect user european citizen perform term qualiti servic regard commun cross border postal servic moment unsatisfactori dispar observ postal sector consider implic sector activ reli postal servic effect imped progress intern commun cohes region depriv postal servic suffici high qualiti find disadvantag letter servic distribut good measur seek ensur gradual control liberalis market secur proper balanc applic thereof order guarante commun subject oblig right univers servic provid free provis servic postal sector action commun level ensur greater harmonis condit govern postal sector step establish common rule accord principl subsidiar set gener principl adopt commun level whilst choic exact procedur matter member state free choos system adapt circumst essenti guarante commun level univers postal servic encompass minimum rang servic qualiti provid member state afford price benefit user irrespect geograph locat commun aim univers servic offer user easi access postal network provis suffici number access point ensur satisfactori condit regard frequenc collect deliveri provis univers servic meet fundament ensur continu oper whilst time remain adapt user guarante fair discriminatori treatment univers servic cover nation servic cross border servic user univers servic adequ inform rang servic offer condit govern suppli qualiti servic provid tariff provis direct relat univers servic provis prejudic univers servic oper negoti contract custom individu mainten rang servic reserv complianc rule treati prejudic applic rule competit appear justifi ground ensur oper univers servic financi balanc condit process liberalis curtail continu suppli free servic blind partial sight person introduc member state item correspond weigh gramm repres letter volum receipt public oper criteria price time basic tariff permit distinct reserv servic express servic liberalis view fact essenti differ express mail univers postal servic li ad form take provid express servic perceiv custom effect determin extra perceiv extra price custom prepar pai prejudic price limit reserv area respect reason interim basi direct mail cross border mail continu capabl reserv price weight limit provid step complet intern market postal servic decis gradual control liberalis postal market view liberalis cross border direct mail review price weight limit european parliament council januari propos commiss review sector reason public order public secur member state legitim interest confer entiti design site public highwai letter box intend recept postal item reason entitl appoint entiti entiti respons issu postag stamp identifi countri origin respons provid regist mail servic judici administr procedur accord nation legisl membership european union integr star symbol servic servic distinct convent servic document exchang form part univers servic justif reserv univers servic provid appli equal provis provis postal servic natur legal person origin mail collect rout item parti act sole behalf person fall categori servic member state regul author procedur territori provis postal servic reserv univers servic provid procedur transpar discriminatori proportion base object criteria member state option make grant licenc subject univers servic oblig contribut compens fund intend compens univers servic provid provis servic repres unfair financi burden member state includ authoris oblig authoris activ infring exclus special right grant univers servic provid reserv servic identif system direct mail introduc purpos supervis direct mail liberalis measur harmonis authoris procedur laid member state govern commerci provis public reserv servic adopt prove measur adopt ensur transpar discriminatori natur condit govern access public postal network member state order ensur sound manag univers servic avoid distort competit tariff appli univers servic object transpar discriminatori gear cost remuner provis intra commun cross border mail servic prejudic minimum set oblig deriv univers postal union act gear cover cost deliveri incur univers servic provid countri destin remuner provid incent improv maintain qualiti cross border servic qualiti servic target justifi suitabl system provid coverag cost relat specif qualiti servic achiev separ account reserv servic reserv servic order introduc transpar actual cost servic order ensur cross subsidi reserv sector reserv sector advers affect competit condit order ensur applic principl set previou recit univers servic provid implement reason time limit cost account system independ verifi cost alloc servic accur basi transpar procedur requir fulfil implement principl fulli distribut cost cost account system requir circumst genuin condit open competit exist consider interest user entitl servic high qualiti effort made improv enhanc qualiti servic provid commun level improv qualiti requir member state lai standard attain surpass univers servic provid respect servic form part univers servic qualiti servic expect user constitut essenti aspect servic provid evalu standard qualiti servic level qualiti achiev publish interest user harmonis qualiti servic standard common methodolog measur order evalu converg qualiti servic commun nation qualiti standard consist commun standard determin member state case intra commun cross border servic requir combin effort univers servic provid member state qualiti standard defin commun level complianc standard independ verifi regular interv harmonis basi user inform result verif member state ensur correct action result demonstr standard met council direct eec april unfair term consum contract appli postal oper improv qualiti servic mean disput settl quickli effici addit form legal redress nation commun law procedur deal complaint provid transpar simpl inexpens enabl relev parti particip progress interconnect postal network interest user requir technic standardis encourag technic standardis indispens promot interoper nation network effici commun univers servic guidelin european harmonis provid specialis technic standardis activ entrust european committe standardis committe establish assist commiss implement direct relat futur work develop measur relat qualiti commun cross border servic technic standardis order ensur proper function univers servic ensur undistort competit reserv sector import separ function regul hand oper postal oper judg interest parti member state defin statut nation regulatori author chosen public author independ entiti appoint purpos effect harmonis condit function intern market postal servic subject assess commiss present report european parliament council applic direct includ inform develop sector econom social employ technolog aspect qualiti servic year date entri forc event decemb direct affect applic rule treati rule competit freedom provid servic prevent member state maintain forc introduc measur postal sector liber provid direct direct laps maintain forc measur introduc order implement provid case measur compat treati direct appli decemb decid european parliament council basi propos commiss direct appli activ fall scope commun law provid titl vi treati european union case activ public secur defenc state secur includ econom state activ relat state secur matter activ state area crimin law direct case undertak establish commun prevent adopt measur accord commun law exist intern oblig design ensur nation member state enjoi similar treatment countri commun undertak benefit countri treatment effect access compar treatment access market confer nation countri concern commun context adopt direct chapter object scope articl direct establish common rule provis univers postal servic commun criteria defin servic reserv univers servic provid condit govern provis reserv servic tariff principl transpar account univers servic provis set qualiti standard univers servic provis set system ensur complianc standard harmonis technic standard creation independ nation regulatori author articl purpos direct definit appli postal servic servic involv clearanc sort transport deliveri postal item public postal network system organis resourc kind univers servic provid purpos clearanc postal item cover univers servic oblig access point territori rout handl item postal network access point distribut centr distribut address shown item access point physic facil includ letter box provid public public highwai premis univers servic provid postal item deposit public postal network custom clearanc oper collect postal item deposit access point distribut process sort distribut centr deliveri postal item addresse postal item item address final form carri univers servic provid addit item correspond item includ instanc book catalogu newspap period postal packag merchandis commerci item correspond commun written form kind physic medium convei deliv address sender item wrap book catalogu newspap period regard item correspond direct mail commun consist sole advertis market public materi compris ident messag addresse address identifi number modif alter natur messag signific number addresse convei deliv address sender item wrap nation regulatori author interpret term signific number addresse member state publish definit bill invoic financi statement ident messag regard direct mail commun combin direct mail item wrap regard direct mail direct mail includ cross border domest direct mail regist item servic provid flat rate guarante risk loss theft damag suppli sender request proof hand postal item deliveri addresse insur item servic insur postal item declar sender event loss theft damag cross border mail mail member state countri document exchang provis mean includ suppli ad hoc premis transport parti allow deliveri mutual exchang postal item user subscrib servic univers servic provid public privat entiti provid univers postal servic part thereof member state ident notifi commiss accord articl authoris mean permiss set right oblig specif postal sector allow undertak provid postal servic applic establish oper postal network provis servic form gener authoris individu licenc defin gener authoris mean authoris regul class licenc gener law regul requir registr declar procedur requir undertak concern obtain explicit decis nation regulatori author exercis right stem authoris individu licenc mean authoris grant nation regulatori author undertak specif right subject undertak oper specif oblig supplement gener authoris applic undertak entitl exercis right concern receiv decis nation regulatori author termin due remuner univers servic provid distribut incom cross border mail compris postal item member state countri sender natur legal person respons origin postal item user natur legal person benefit univers servic provis sender addresse nation regulatori author bodi bodi member state member state entrust inter alia regulatori function fall scope direct essenti requir gener econom reason induc member state impos condit suppli postal servic reason confidenti correspond secur network transport danger good justifi data protect environment protect region plan data protect includ person data protect confidenti inform transmit store protect privaci chapter univers servic articl member state ensur user enjoi univers servic involv perman provis postal servic qualiti point territori afford price user end member state step ensur densiti point contact access point take account user step ensur univers servic provid guarante work dai dai week save circumst geograph condit deem except nation regulatori author miminum clearanc deliveri home premis natur legal person derog condit discret nation regulatori author deliveri instal except derog grant nation regulatori author accord paragraph commun commiss nation regulatori author member state adopt measur ensur univers servic includ minimum facil clearanc sort transport distribut postal item kilogram clearanc sort transport distribut postal packag kilogram servic regist item insur item nation regulatori author increas weight limit univers servic coverag postal packag weight exceed kilogram lai special arrang door door deliveri packag notwithstand weight limit univers servic coverag postal packag establish member state member state ensur postal packag receiv member state weigh kilogram deliv territori minimum maximum dimens postal item question laid convent agreement postal parcel adopt univers postal union univers servic defin articl cover nation cross border servic articl member state ensur provis univers servic guarante notifi commiss step fulfil oblig ident univers servic provid member state determin accord commun law oblig right assign univers servic provid publish articl member state step ensur univers servic provis meet requir offer servic guarante complianc essenti requir offer ident servic user compar condit made form discrimin whatsoev discrimin aris polit religi ideolog consider interrupt stop case forc majeur evolv respons technic econom social environ user provis paragraph preclud measur member state accord requir relat public interest recogn treati articl thereof inter alia public moral public secur includ crimin investig public polici articl member state step ensur user regularli suffici detail date inform univers servic provid featur univers servic offer special refer gener condit access servic price qualiti standard level inform publish manner member state notifi commiss month date entri forc direct inform publish accord subparagraph made subsequ modif notifi commiss earliest opportun chapter harmon servic reserv articl extent ensur mainten univers servic servic reserv member state univers servic provid clearanc sort transport deliveri item domest correspond acceler deliveri price time public tariff item correspond weight step fastest standard categori categori exist provid weigh gram case free postal servic blind partial sight person except weight price restrict permit extent ensur mainten univers servic cross border mail direct mail continu reserv price weight limit laid paragraph step complet intern market postal servic european parliament council decid januari prejudic compet commiss gradual control liberalis postal market view liberalis cross border direct mail review price weight limit effect januari take account develop econom social technolog develop occur date take account financi equilibrium univers servic provid view pursu goal direct decis base propos commiss tabl end review sector request commiss member state provid inform complet review document exchang reserv articl provis articl prejudic member state organis site letter box public highwai issu postag stamp regist mail servic judici administr procedur accord nation legisl chapter condit govern provis reserv servic access network articl reserv servic scope univers servic defin articl member state introduc gener authoris extent order guarante complianc essenti requir reserv servic scope univers servic defin articl member state introduc authoris procedur includ individu licenc extent order guarante complianc essenti requir safeguard univers servic grant authoris made subject univers servic oblig impos requir qualiti avail perform relev servic made subject oblig infring exclus special right grant univers servic provid reserv postal servic articl procedur paragraph transpar discriminatori proportion base object criteria member state ensur reason refus authoris part commun applic establish appeal procedur order ensur univers servic safeguard member state determin univers servic oblig provid direct repres unfair financi burden univers servic provid establish compens fund administ purpos bodi independ beneficiari beneficiari case make grant authoris subject oblig make financi contribut fund member state ensur principl transpar discrimin proportion respect establish compens fund fix level financi contribut servic set articl financ member state provid identif system direct mail allow supervis servic liberalis articl european parliament council act propos commiss basi articl treati adopt measur harmonis procedur refer articl govern commerci provis public reserv postal servic harmonis measur refer paragraph concern criteria observ procedur postal oper manner public criteria procedur appeal procedur articl european parliament council act propos commiss basi articl treati adopt harmonis measur ensur user univers servic provid access public postal network condit transpar discriminatori chapter tariff principl transpar account articl member state step ensur tariff servic form part provis univers servic compli principl price afford user access servic provid price gear cost member state decid uniform tariff appli nation territori applic uniform tariff exclud univers servic provid conclud individu agreement price custom tariff transpar discriminatori articl order ensur cross border provis univers servic member state encourag univers servic provid arrang agreement termin due intra commun cross border mail principl respect termin due fix relat cost process deliv incom cross border mail level remuner relat qualiti servic achiev termin due transpar discriminatori implement principl includ transit arrang design avoid undu disrupt postal market unfavour implic econom oper provid agreement oper origin receipt arrang restrict minimum requir achiev object articl member state measur ensur year date entri forc direct account univers servic provid conduct accord provis articl univers servic provid separ account intern account system servic reserv sector hand reserv servic account reserv servic distinguish servic part univers servic servic intern account system oper basi consist appli object justifi cost account principl account system refer paragraph prejudic paragraph alloc cost reserv reserv servic manner cost directli assign servic assign common cost cost directli assign servic alloc common cost alloc basi direct analysi origin cost ii direct analysi common cost categori alloc basi indirect linkag cost categori group cost categori direct assign alloc indirect linkag base compar cost structur iii direct indirect measur cost alloc found cost categori alloc basi gener alloc comput ratio expens directli indirectli assign alloc hand reserv servic hand servic cost account system appli compat paragraph approv nation regulatori author commiss inform prior applic nation regulatori author ensur complianc cost account system paragraph verifi compet bodi independ univers servic provid member state ensur statement complianc publish period nation regulatori author adequ level detail inform cost account system appli univers servic provid submit inform commiss request request detail account inform aris system made confid nation regulatori author commiss member state reserv servic reserv articl establish compens fund univers servic provis permit articl nation regulatori author satisfi design univers servic provid member state receipt state subvent hidden nation regulatori author decid appli requir paragraph articl nation regulatori author inform commiss decis articl financi account univers servic provid drawn submit audit independ auditor publish accord relev commun nation legisl commerci undertak chapter qualiti servic articl member state ensur qualiti servic standard set publish relat univers servic order guarante postal servic good qualiti qualiti standard focu rout time regular reliabl servic standard set member state case nation servic european parliament council case intra commun cross border servic annex futur adjust standard technic progress market develop made accord procedur laid articl independ perform monitor carri year extern bodi link univers servic provid standardis condit accord procedur laid articl subject report publish year articl member state dai qualiti standard nation mail ensur compat laid intra commun cross border servic member state notifi qualiti standard nation servic commiss publish manner standard intra commun cross border servic refer articl nation regulatori author ensur independ perform monitor carri accord fourth subparagraph articl result justifi correct action articl accord articl qualiti standard intra commun cross border servic laid annex except situat relat infrastructur geographi requir nation regulatori author determin exempt qualiti standard provid annex nation regulatori author determin exempt manner notifi commiss forthwith commiss submit annual report notif receiv previou month committe establish articl inform commiss publish offici journal european commun adjust made qualiti standard intra commun cross border servic step ensur regular independ monitor public perform level certifi complianc standard progress accomplish nation regulatori author ensur correct action articl member state ensur transpar simpl inexpens procedur drawn deal user complaint case involv loss theft damag complianc servic qualiti standard member state adopt measur ensur procedur enabl disput settl fairli promptli provis warrant system reimburs compens prejudic possibl appeal nation commun legisl member state ensur user act individu permit nation law jointli organis repres interest user consum bring compet nation author case user complaint univers servic provid satisfactori resolv accord articl member state ensur univers servic provid publish annual report monitor perform inform number complaint manner dealt chapter harmonis technic standard articl harmonis technic standard continu take account interest user european committe standardis entrust draw technic standard applic postal sector basi remit pursuant principl set council direct eec march lai procedur provis inform field technic standard regul work account harmonis measur adopt intern level decid univers postal union standard applic publish offici journal european commun year member state ensur univers servic provid refer standard publish offici journal interest user suppli inform refer articl committe provid articl inform discuss european committe standardis progress achiev area bodi chapter committe articl commiss assist committe compos repres member state chair repres commiss committe establish rule procedur repres commiss submit committe draft measur committe deliv opinion draft time limit chairman lai urgenc matter opinion deliv major laid articl treati case decis council requir adopt propos commiss vote repres member state committe weight manner set articl chairman vote commiss adopt measur envisag accord opinion committe measur envisag accord opinion committe opinion deliv commiss delai submit council propos relat measur council act qualifi major expiri period month date referr council council act propos measur adopt commiss chapter nation regulatori author articl member state design nation regulatori author postal sector legal separ operation independ postal oper member state inform commiss nation regulatori author design carri task aris direct nation regulatori author task ensur complianc oblig aris direct charg ensur complianc competit rule postal sector chapter final provis articl prejudic articl year date entri forc direct event decemb commiss submit report european parliament council applic direct includ inform develop sector econom social employ technolog aspect qualiti servic report accompani propos european parliament council articl member state bring forc law regul administr provis compli direct month date entri forc forthwith inform commiss thereof member state adopt measur refer direct accompani refer occas offici public articl direct enter forc dai public offici journal european commun articl direct prevent member state maintain introduc measur liber provid direct measur compat treati direct laps measur member state implement maintain extent compat treati articl provis direct except articl appli decemb decid accord articl articl direct address member state brussel decemb european parliament presid gil robl council presid juncker oj oj oj oj oj oj opinion european parliament oj council common posit april oj decis european parliament septemb oj decis european parliament novemb decis council decemb oj oj direct amend commiss decis ec oj annex qualiti standard intra commun cross border mail qualiti standard intra commun cross border mail countri establish relat time limit rout measur end end postal item fastest standard categori formula formula repres date deposit number work dai elaps date deliveri addresse gt tabl gt standard achiev entireti intra commun traffic bilater flow member state end end rout measur access point network point deliveri addresse date deposit account dai item deposit provid deposit occur collect time notifi access point network question deposit take place time limit date deposit consider dai collect