council direct eec april unfair term consum contract council european commun regard treati establish european econom commun articl thereof regard propos commiss cooper european parliament regard opinion econom social committe adopt measur aim progress establish intern market decemb intern market compris area intern frontier good person servic capit move freeli law member state relat term contract seller good supplier servic hand consum hand show dispar result nation market sale good servic consum differ distort competit aris seller supplier notabl sell suppli member state law member state relat unfair term consum contract show mark diverg respons member state ensur contract conclud consum unfair term gener speak consum rule law member state govern contract sale good servic lack awar deter direct transact purchas good servic member state order facilit establish intern market safeguard citizen role consum acquir good servic contract govern law member state essenti remov unfair term contract seller good supplier servic help task sell good suppli servic home intern market competit stimul contribut increas choic commun citizen consum commun programm consum protect inform polici underlin import safeguard consum matter unfair term contract protect provid law regul harmon commun level adopt directli level accord principl laid head protect econom interest consum state programm acquir good servic protect abus power seller supplier side standard contract unfair exclus essenti right contract effect protect consum achiev adopt uniform rule law matter unfair term rule appli contract conclud seller supplier consum result inter alia contract relat employ contract relat success right contract relat right famili law contract relat incorpor organ compani partnership agreement exclud direct consum receiv equal protect contract conclud word mouth written contract case term contract contain document stand nation law partial harmon envisag contractu term individu negoti cover direct member state option due regard treati afford consum higher level protect nation provis stringent direct statutori regulatori provis member state directli indirectli determin term consum contract presum unfair term subject term reflect mandatori statutori regulatori provis principl provis intern convent member state commun parti respect word mandatori statutori regulatori provis articl cover rule law appli contract parti provid arrang establish member state ensur unfair term includ direct appli trade busi profess public natur fix gener criteria assess unfair charact contract term assess gener criteria chosen unfair charact term sale suppli activ public natur provid collect servic account solidar user supplement mean make evalu interest involv constitut requir good faith make assess good faith regard strength bargain posit parti consum induc agre term good servic sold suppli special order consum requir good faith satisfi seller supplier deal fairli equit parti legitim interest account purpos direct annex list term indic minim charact direct scope term subject amplif restrict edit member state nation law natur good servic influenc assess unfair contractu term purpos direct assess unfair charact made term describ main subject matter contract qualiti price ratio good servic suppli main subject matter contract price qualiti ratio account assess fair term inter alia insur contract term defin circumscrib insur risk insur liabil subject assess restrict account calcul premium paid consum contract draft plain intellig languag consum opportun examin term doubt interpret favour consum prevail member state ensur unfair term contract conclud consum seller supplier term bind consum contract continu bind parti term capabl continu exist unfair provis risk case consum depriv protect direct design law member countri law applic contract provis includ direct design avert risk person organ regard law member state legitim interest matter facil initi proceed term contract drawn gener contract conclud consum unfair term court administr author compet decid complaint initi legal proceed possibl entail prior verif gener condit obtain individu econom sector court administr author member state dispos adequ effect mean prevent continu applic unfair term consum contract adopt direct articl purpos direct approxim law regul administr provis member state relat unfair term contract conclud seller supplier consum contractu term reflect mandatori statutori regulatori provis provis principl intern convent member state commun parti transport area subject provis direct articl purpos direct unfair term mean contractu term defin articl consum mean natur person contract cover direct act purpos trade busi profess seller supplier mean natur legal person contract cover direct act purpos relat trade busi profess publicli own privat own articl contractu term individu negoti regard unfair contrari requir good faith signific imbal parti right oblig aris contract detriment consum term regard individu negoti draft advanc consum influenc substanc term context pre formul standard contract fact aspect term specif term individu negoti exclud applic articl rest contract assess contract pre formul standard contract seller supplier claim standard term individu negoti burden proof respect incumb annex indic exhaust list term regard unfair articl prejudic articl unfair contractu term assess take account natur good servic contract conclud refer time conclus contract circumst attend conclus contract term contract contract depend assess unfair natur term relat definit main subject matter contract adequaci price remuner hand servic good suppli exchang term plain intellig languag articl case contract term offer consum write term draft plain intellig languag doubt mean term interpret favour consum prevail rule interpret appli context procedur laid articl articl member state lai unfair term contract conclud consum seller supplier provid nation law bind consum contract continu bind parti term capabl continu exist unfair term member state measur ensur consum lose protect grant direct virtu choic law member countri law applic contract close connect territori member state articl member state ensur interest consum competitor adequ effect mean exist prevent continu unfair term contract conclud consum seller supplier mean refer paragraph includ provis person organ legitim interest nation law protect consum action nation law concern court compet administr bodi decis contractu term drawn gener unfair appli effect mean prevent continu term due regard nation law legal remedi refer paragraph direct separ jointli number seller supplier econom sector associ recommend gener contractu term similar term articl member state adopt retain stringent provis compat treati area cover direct ensur maximum degre protect consum articl commiss present report european parliament council applic direct year latest date articl articl member state bring forc law regul administr provis compli direct decemb forthwith inform commiss thereof provis applic contract conclud decemb member state adopt measur refer direct accompani refer occas offici public method make refer laid member state member state commun main provis nation law adopt field cover direct commiss articl direct address member state luxembourg april council presid helveg petersen oj oj oj oj oj oj annex term refer articl term object effect exclud limit legal liabil seller supplier event death consum person injuri result act omiss seller supplier inappropri exclud limit legal right consum vi vi seller supplier parti event total partial perform inadequ perform seller supplier contractu oblig includ option offset debt ow seller supplier claim consum make agreement bind consum provis servic seller supplier subject condit realiz depend permit seller supplier retain sum paid consum decid conclud perform contract provid consum receiv compens equival amount seller supplier parti cancel contract requir consum fail fulfil oblig pai disproportion high sum compens author seller supplier dissolv contract discretionari basi facil grant consum permit seller supplier retain sum paid servic suppli seller supplier dissolv contract enabl seller supplier termin contract indetermin durat reason notic ground automat extend contract fix durat consum deadlin fix consum express desir extend contract unreason earli irrevoc bind consum term real opportun acquaint conclus contract enabl seller supplier alter term contract unilater valid reason contract enabl seller supplier alter unilater valid reason characterist product servic provid provid price good determin time deliveri allow seller good supplier servic increas price case give consum cancel contract final price high relat price agre contract conclud give seller supplier determin good servic suppli conform contract give exclus interpret term contract limit seller supplier oblig respect commit undertaken agent make commit subject complianc formal oblig consum fulfil oblig seller supplier perform give seller supplier possibl transfer right oblig contract serv reduc guarante consum agreement exclud hinder consum legal action exercis legal remedi requir consum disput exclus arbitr cover legal provis unduli restrict evid impos burden proof applic law lie parti contract scope subparagraph subparagraph hindranc term supplier financi servic reserv termin unilater contract indetermin durat notic valid reason provid supplier requir inform contract parti parti thereof immedi subparagraph hindranc term supplier financi servic reserv alter rate interest payabl consum due amount charg financi servic notic valid reason provid supplier requir inform contract parti parti thereof earliest opportun free dissolv contract immedi subparagraph hindranc term seller supplier reserv alter unilater condit contract indetermin durat provid requir inform consum reason notic consum free dissolv contract subparagraph appli transact transfer secur financi instrument product servic price link fluctuat stock exchang quotat index financi market rate seller supplier control contract purchas sale foreign currenc travel chequ intern monei order denomin foreign currenc subparagraph hindranc price index claus law provid method price vari explicitli