annual report strasbourg april mr nicol fontain presid european parliament rue wiertz bruxel mr presid accord articl treati establish european commun articl decis european parliament regul gener condit govern perform ombudsman duti present report year jacob söderman ombudsman european union tabl content gt tabl gt foreword result work ombudsman offic wai rais qualiti public administr point view citizen enhanc relat citizen administr activ provid standard good administr act undo case maladministr essenti task remain interven assist citizen treat fairli obtain promptli expect administr year european ombudsman activ mind reach level expect bodi year consist person work fairli complex legal administr environ receiv complaint compar open inquiri maladministr launch initi compar complaint inquiri place close critic remark institut bodi concern settl institut complain favour case friendli solut found ten draft recommend issu undo maladministr compar draft recommend promptli accept led special report european parliament institut concern accept recommend includ special report case maladministr found complain receiv full explan contest decis made manag except acknowledg receipt complaint week decid admiss month target close case inquiri year reach case year open back log slowli diminish develop activ order obtain result citizen obviou year underlin institut bodi settl case fact mean found friendli solut complaint drawn attent ombudsman good complain save preciou time show good attitud administr undo error mention sign profoundli posit attitud european citizen disput construct cooper commun institut bodi made work european citizen effect case institut bodi respond time comprehens explan alleg put forward complain made easier discov essenti aspect case happen problem remain european commiss activ major focu ombudsman inquiri attempt servic commiss rais idea question commiss interpret commun law dealt court justic european ombudsman disput explain detail annual report hope time underlin good administr follow law rule principl bind commun institut bodi european countri nation ombudsman deal case judici remedi limit express state law case european ombudsman mandat laid maastricht treati ombudsman activ prevent unnecessari litig allevi burden court present heavi workload posit parti note limit commun law impos access court case unlaw action commun institut bodi alleg ombudsman citizen remedi ombudsman decis guid case law commun court time consum disput commiss concern ombudsman inspect document subject dealt detail annual report satisfactori result reach usual misunderstand bizarr argument present initi european parliament amend part statut ombudsman produc disput underlin ombudsman offic import olaf recent unlimit access document need investig complaint citizen trust ombudsman investig time clear ombudsman respect confidenti document correctli impos reveal content publicli hope european parliament deal initi vigor institut accept argument matter open year major progress made field transpar open commiss expect produc draft regul public access document articl ec text publish year leak provis public met harsh critic organis journalist activist field ombudsman import issu lack inform wrong inform frequent alleg complaint reason maintain tradit confidenti effici paradox effici santer commiss collaps march leav union activ badli hamper half year absenc lead activ commiss import reason collaps curtain confidenti experi show open administr practis member state effect tool fraud corrupt close confidenti handl public affair appear provid opportun fraud corrupt find disturb oppos increas demand open overlook import point argument reason fact remain stubborn opposit open union administr modern obscur detail european union fund area union criticis prevent polic forc address small part undesir activ occur field good administr annual report present definit term maladministr european parliament unanim agre gener accept present propos code good administr behaviour juli commiss work version code commiss collaps march matter appear laps time ombudsman offic challeng publish code good administr behaviour ombudsman code concern relat manag civil servant deal relat citizen civil servant focu servic european citizen expect european civil servic promot idea open initi inquiri matter gener attitud commun institut bodi posit told adopt code type european agenc evalu medicin product london adopt recommend draft posit start draft version commiss announc read version prior negoti staff invit ombudsman comment sight version fairli vagu point view european citizen code good administr behaviour high qualiti give european citizen posit messag servic mind administr good union reput member state give european citizen clear inform kind servic expect advis offici manag deliv code achiev adequ commit manag train staff initi inquiri open view larg spectrum respons receiv legal initi creat european administr law good administr behaviour member state mean commiss lead adopt good code step european parliament initi matter due time adopt code good administr behaviour demonstr european citizen union modern servic mind administr readi work benefit citizen made scapegoat problem europ cooper work public sector tradit attitud monei power achiev result dialogu cooper proport complaint mandat remain alleg commun law correctli appli member state advis complain address nation region ombudsman offic petit respect parliament similar inform citizen contact offic write telephon mail advic amsterdam treati progress implement provis area justic freedom secur commun law appli level member state greater swift effect judici extra judici remedi part accept respons inform nation region ombudsmen offic respect committe petit commun law establish network provid support advic make maximum internet purpos meet nation ombudsmen similar bodi septemb pari region ombudsmen committe petit florenc octob show institut bodi readi activ field mean construct cooper true spirit subsidiar equal forward assist european citizen obtain commun law level disput occur european union commun law live realiti european citizen jacob söderman strasbourg decemb complaint ombudsman import task european ombudsman deal maladministr activ commun institut bodi except court justic court instanc act judici role instanc maladministr attent ombudsman complaint made european citizen ombudsman possibl conduct inquiri initi european citizen citizen live member state make complaint ombudsman busi associ bodi regist offic union complain complaint made ombudsman directli member european parliament complaint ombudsman dealt public complain request confidenti import ombudsman act open transpar european citizen follow understand work set good ombudsman dealt case complaint receiv directli individu citizen associ compani complaint transmit member european parliament case brought forward year ombudsman began initi inquiri note ombudsman annual report agreement committe ombudsman mutual transfer complaint petit case petit transfer ombudsman consent petition dealt complaint complaint transfer consent complain european parliament dealt petit addition case ombudsman advis complain petit european parliament annex statist legal basi ombudsman work ombudsman work carri accord articl treati establish european commun statut ombudsman implement provis adopt ombudsman articl statut text implement provis offici languag publish ombudsman websit http www euro ombudsman eu int text ombudsman offic implement provis deal intern oper ombudsman offic order form document understand citizen includ materi relat institut bodi contain statut ombudsman novemb ombudsman amend implement provis make clear treati amsterdam complaint submit irish languag amend take effect januari brochur quot european ombudsman quot complaint form ad ombudsman websit irish june european parliament amend number rule provis rule procedur parliament relationship european ombudsman amend make clear ombudsman annual special report dealt respons committe practic committe petit mandat european ombudsman complaint ombudsman regist acknowledg letter acknowledg inform complain procedur complaint includ telephon number legal offic deal step examin complaint mandat ombudsman mandat ombudsman establish articl ec treati empow receiv complaint citizen union natur legal person resid regist offic member state instanc maladministr activ commun institut bodi except court justic court instanc act judici role complaint mandat complain person entitl make complaint complaint commun institut bodi court justic court instanc act judici role concern instanc maladministr quot maladministr quot respons call european parliament clear definit maladministr ombudsman offer definit annual report maladministr occur public bodi fail act accord rule principl bind european parliament adopt resolut welcom definit exchang correspond ombudsman commiss made clear commiss agre definit error legal interpret form maladministr octob irish ombudsman offic queri european ombudsman interpret articl commiss regul queri aros result number complaint irish ombudsman irish depart agricultur food act commiss advic reject restrict payment applic grant special beef extensif premium scheme februari commiss confirm interpret regul irish ombudsman offic claim commiss interpret unduli restrict unfair applic concern april care consider european ombudsman decid open initi inquiri matter inform commiss june commiss agre examin stanc interpret provis question state quot commiss opinion legal interpret articl regul matter maladministr art art treati question eventu decid court justic quot european ombudsman repli commiss point includ point ombudsman mind fact highest author mean interpret commun law court justic accord articl ec treati ombudsman conduct inquiri alleg fact subject legal proceed emphasi ad practic irish ombudsman irish citizen complain brought easili bring legal proceed issu point mean term quot maladministr quot fundament import work ombudsman reason dealt matter annual report state treati statut defin term quot maladministr quot maladministr commun institut bodi fail act accord treati commun act bind fail observ rule principl law establish court justic court instanc report contain exhaust list type maladministr annual report consid respons committe european parliament accept explan maladministr plenari debat place june commission marín contribut explan term maladministr annual report refer approv meet european nation ombudsmen held septemb discuss annual report parliament call precis definit maladministr undertook plenari debat provid definit ask nation ombudsman similar bodi inform mean term maladministr member state repli receiv appear fundament notion defin maladministr occur public bodi fail act accord rule principl bind definit includ annual report commentari emphasis european ombudsman investig commun institut bodi act accord rule principl bind quot essenti task establish act lawfulli quot plenari debat held juli commission gradin welcom fact mean term quot maladministr quot defin european parliament adopt resolut juli welcom definit maladministr state definit exampl mention annual report give clear pictur li remit european ombudsman definit repeat annual report debat european parliament april presenc commission monti surpris commiss open matter dealt procedur full opportun make view commiss consid interest european citizen serv make ombudsman mandat narrow possibl propos amend treati exclud case complain remedi court tribun restrict highli unusu made clear council europ definit ombudsman role includ review law administr act restrict exist law govern parliamentari commission unit kingdom treati amend impos similar restrict european ombudsman continu fulfil present treati mandat inquiri alleg fact quot subject legal proceed quot offic european ombudsman set order enhanc relat commun institut bodi european citizen case institut explain act correctli accord rule principl bind citizen satisfi explan understand institut action carri inquiri ombudsman awar highest author mean interpret commun law court justic high degre expertis commiss offici interpret appli commun law subject area case ombudsman find reason end inquiri question commiss consid interpret legal provis european ombudsman ask commiss inform juli accept definit maladministr includ ombudsman annual report inform reason juli secretari gener commiss repli state commission gradin agre mention definit maladministr behalf commiss juli european parliament secretari gener confirm commiss review interpret provis question commiss inform ombudsman prompt manner outcom ijh oi ijh code good administr behaviour novemb ombudsman began initi inquiri exist public access commun institut bodi code good administr behaviour offici relat public initi inquiri ask nineteen commun institut bodi adopt agre adopt code offici relat public juli ombudsman propos code good administr behaviour form draft recommend commiss european parliament council similar draft recommend made institut bodi septemb ombudsman code languag websit http www euro ombudsman eu int ombudsman expect make special report matter european parliament earli admiss complaint complaint mandat ombudsman meet criteria admiss ombudsman open inquiri criteria set statut ombudsman author object complaint identifi art statut ombudsman interven case court question sound court rule art complaint made year date fact base attent complain art complaint preced administr approach institut bodi concern art case complaint work relationship institut bodi offici servant possibl submiss intern administr request complaint exhaust lodg complaint art exampl inadmiss court proceed juli organis énergi pour arméni lodg complain european ombudsman claim european commiss refus pai invoic work carri framework contract sign taci programm complaint commiss opinion complain opportun comment inquiri made accord articl treati establish european commun european ombudsman conduct inquiri alleg fact subject legal proceed investig complaint complain inform european ombudsman fact alleg complaint ombudsman subject legal proceed belgian court articl statut ombudsman ombudsman termin consider complaint legal proceed outcom inquiri carri point file action ombudsman decid close case case adb juli mr made complaint european ombudsman refus commiss european commun admit written examin competit complaint forward commiss opinion novemb commiss inform ombudsman complain initi legal proceed court instanc fact put forward complaint complain brought action court instanc ombudsman heard complain issu termin consider complaint decemb accord articl ec treati accord articl statut ombudsman outcom ombudsman inquiri carri point file action case gg ground inquiri ombudsman deal complaint mandat meet criteria admiss articl ec treati quot conduct inquiri find ground quot case suffici ground ombudsman begin inquiri complaint technic admiss complaint dealt petit committe petit european parliament ombudsman consid ground open inquiri evid present analysi complaint complaint regist begin activ ombudsman origin franc germani spain uk itali full analysi geograph origin complaint provid annex statist process examin complaint mandat meet criteria admiss provid ground open inquiri complet case complaint examin appear mandat ombudsman met criteria admiss provid ground inquiri inquiri begun case complaint led inquiri european commiss commiss main commun organ make decis direct impact citizen normal princip object citizen complaint complaint european parliament complaint council european union main type maladministr alleg lack transpar case discrimin case unsatisfactori procedur failur respect right defenc case unfair abus power case avoid delai case neglig case failur ensur fulfil oblig failur european commiss carri role quot guardian treati quot vi vi member state case legal error case advic contact agenc transfer complaint mandat inadmiss ombudsman give advic complain agenc deal complaint ombudsman transfer complaint directli compet agenc consent complain provid ground complaint advic case involv issu commun law case complain advis complaint nation region ombudsmen similar bodi addit consent complain complaint transfer directli nation ombudsman complain advis petit european parliament addition complaint transfer european parliament consent complain dealt petit case advic contact european commiss figur includ case complaint commiss declar inadmiss administr approach made commiss case complain advis contact agenc ombudsman power investig annual report ombudsman propos power investig clarifi inspect document hear wit european parliament adopt resolut urg committe institut affair amend articl statut ombudsman propos report drawn committe petit order advanc process ombudsman draft propos revis text articl forward presid european parliament decemb commun institut bodi oblig suppli ombudsman inform request inspect copi document content data medium give access document origin member state class secret law regul member state prior agreement give access document origin member state inform member state concern member staff commun institut bodi testifi request ombudsman give complet truth inform ombudsman staff divulg confidenti inform document obtain inquiri draft partli inspir regul power investig european anti fraud offic olaf forese unannounc access inform copi document held institut bodi hear wit articl statut ombudsman quot offici servant commun institut bodi testifi request ombudsman speak behalf accord instruct administr continu bound duti profession secreci quot ombudsman invok provis time case involv commiss case ijh close report inquiri case ov continu basi experi conduct hear ombudsman wrote secretari gener commiss juli set gener procedur appli futur case date time place take oral evid agre ombudsman servic secretariat gener commiss inform wit es oral evid ombudsman premis brussel wit heard separ accompani languag languag proceed agre ombudsman servic secretariat gener commiss wit request advanc proceed conduct nativ languag wit question answer record transcrib ombudsman servic transcript wit signatur wit propos linguist correct answer wit wish correct complet answer revis answer reason set separ document annex transcript sign transcript includ annex form part ombudsman file case subsequ clarifi point impli complain receiv copi sign transcript opportun make observ inspect document ombudsman power inspect file document relat inquiri invok occas correspond commiss ombudsman made clear inspect includ possibl read document make note photocopi ombudsman instruct staff inspect document includ point legal offic sign form undertak acknowledg simpl list document inspect copi servic institut concern make propos legal offic transmit copi ombudsman servic institut concern seek prevent impos unreason condit inspect document legal offic inform consid refus inspect document refus legal offic ask servic institut bodi concern state duli substanti ground secreci refus base point ad case commiss servic propos ombudsman staff sign undertak indemnifi commiss respect damag caus parti releas inform contain document decis inquiri ombudsman ombudsman decid start inquiri complaint step send complaint annex commun institut bodi concern opinion opinion receiv complain observ case institut bodi take step settl case satisfact complain opinion observ show case close quot settl institut quot case complain decid drop complaint file close reason complaint settl institut drop complain ombudsman continu inquiri inquiri reveal instanc maladministr complain institut bodi inform case close ombudsman inquiri reveal instanc maladministr seek friendli solut elimin satisfi complain friendli solut search friendli solut unsuccess ombudsman close file critic remark institut bodi concern make formal find maladministr draft recommend critic remark consid case instanc maladministr appear gener implic follow action ombudsman case follow action ombudsman case maladministr case gener implic ombudsman make decis draft recommend institut bodi concern accord articl statut ombudsman institut bodi send detail opinion month detail opinion consist accept ombudsman decis descript measur implement recommend commun institut bodi fail respond satisfactorili draft recommend articl ombudsman send report european parliament institut bodi concern report recommend ombudsman began inquiri relat complaint initi detail appendix statist sixti case settl institut bodi number case ombudsman intervent succeed obtain repli unansw correspond annual report section detail procedur case case drop complain case ombudsman inquiri reveal instanc maladministr critic remark address institut bodi concern case friendli solut reach case ten draft recommend institut bodi concern made draft recommend accept institut draft recommend made case ijh pd ijh page case draft recommend made deadlin detail opinion institut concern expir end year case draft recommend special report european parliament case concern initi inquiri pd gg secreci form part recruit procedur commiss report publish offici journal ombudsman websit languag includ recommend futur recruit competit latest juli onward commiss give candid access mark examin script request decemb presid commiss inform ombudsman quot commiss welcom recommend made report propos legal organis arrang give candid access mark examin paper request juli onward quot decis inquiri case maladministr found european parliament transpar proceed competit organis polit group european parliament decis complaint jma european parliament complaint decemb mr made complaint ombudsman number irregular open competit spanish administr organis socialist group european parliament alleg refer composit competit select board transpar proceed complain particip open competit reach stage select procedur interview select board final includ competit reserv list mr wrote secretariat select board request access written test select board repli work confidenti set staff regul recognis case law court justic give access written test letter ad obtain high mark written test point view interview carri select board includ reserv list request complain select board inform novemb candid includ reserv list competit select fill post letter refer name candid repli mention candid result confidenti natur deliber select board decis confirm presid polit group respons organis competit complain lodg complaint european ombudsman put forward claim violat number intern rule socialist group articl repres staff committe present oral test select board includ member nation languag competit spanish decis select board sign member vote right articl number candid includ reserv list time number vacant post failur provid inform lack transpar complain receiv explan evalu criteria select board assess test relat aspect complain presid socialist group long time month repli request letter member select board repres staff committe remain unansw complain alleg fact candid includ reserv list work relat member select board rais doubt imparti decis inquiri parliament opinion complain forward european parliament opinion refer comment put forward socialist group absenc staff committe repres select board opinion point order constitut select board presid verifi minimum number member present form quorum candid rais object matter prior begin test socialist group explain full member select board nation repres spanish deleg group secretari gener member select board basi institut role group repres spanish deleg observ vote number candid includ reserv list opinion point includ candid opinion select board met select criteria opinion contest alleg partial select board base exist work relat member candid includ reserv list socialist group explain similar relat exist relat candid chosen competit organis polit group previou work relat group relev alleg lack inform transpar opinion take account confidenti work select board complain suffici inform select board oblig give inform complain socialist group explain delai repli presid group due frequent travel lack repli repres staff committe note capac member select board make statement behalf board repli complain claim complain observ complain stress alleg made complaint refer aspect violat intern rule socialist group consid basi claim firstli absenc repres staff committe complain consid presenc staff committe repres guarante absenc violat procedur establish staff regul intern rule socialist group point contest select board composit begin test presum member act good faith complain reject parliament explan presenc spanish nation select board parliament person act consult role complain consid role prevent sign final decis select board complain restat claim allegedli low number candid includ reserv list lack transpar stress extens interpret parliament opinion principl confidenti deliber select board led lack transpar inform view confidenti board deliber affect releas select criteria final mark request complain support point view extract recent judgement court justic case european parliament innamorati complain reject socialist group explan delai repli request due travel presid refer rule appli servic european ombudsman establish complain receiv answer eu institut reason delai inquiri februari complain wrote european ombudsman convers presid spanish socialist deleg believ friendli solut ad reserv list competit march ombudsman forward complain propos european parliament request extens deadlin ombudsman receiv comment made socialist group european parliament june letter group accept suggest made complain point reserv list establish basi candid consid suitabl post time complain name chosen ad modif reserv list discriminatori select candid decis scope european ombudsman power case primarili address polit group european parliament ombudsman deem merit case make consider scope power fact case relat decis select board competit organis polit group european parliament select temporari agent emploi group set articl statut quot ombudsman uncov maladministr activ commun institut bodi quot maladministr occur public bodi fail act accord rule principl bind limit count maladministr complaint decis polit administr natur regard inadmiss case complaint polit work european parliament organ notabl activ polit group organis recruit procedur select temporari agent european parliament polit group consid polit activ pursuant articl decis european parliament bureau june polit group empow select temporari agent exercis deleg power institut author empow conclud contract employ condit employ servant commun perspect organis competit select temporari agent parliament polit group constitut administr activ subject commun rule extent type situat fall jurisdict commun court court instanc european court justic power review conform competit commun law inquiri ombudsman limit assess case commun rule principl duli respect alleg irregular base intern rule polit group complain claim number irregular place competit irregular refer composit select board absenc repres staff committe oral test presenc member nation languag competit select board signatur final act select board vote member work relat member select board candid limit number candid includ reserv list complain stress irregular breach socialist group intern regul ombudsman note allegedli respect regul address member european parliament polit group view polit natur work supervis applic rule ombudsman remit alleg irregular place recruit procedur polit group act author behalf european parliament author empow conclud contract employ condit employ servant commun appoint author point view organis competit constitut administr activ commun law subject review commun court order assess alleg irregular ombudsman sought elucid select board fail act accord commun rule principl bind complain claim refer incorrect composit select board establish commun court composit select board consid improp guarante object assess candid qualiti inform submit inquiri ombudsman conclud assess candid qualiti select board competit object ombudsman found evid maladministr relat aspect case candid includ reserv list competit complain believ number select candid includ time number post fill parliament opinion socialist group select board includ reserv list candid consid suitabl basi competit ombudsman note articl annex iii staff regul state quot select board draw list suitabl candid list name number post fill quot view previou provis select board enjoi discret number suitabl candid includ reserv list ombudsman consid evid maladministr relat aspect case inform criteria evalu test complain state request select board secretari member repres staff committe presid group explan criteria evalu test opinion parliament complain inform mark written oral test inform ground confidenti select board deliber present state commun law legal basi parliament oblig disclos detail inform criteria select board evalu test ombudsman found evid maladministr relat aspect case ombudsman drew parliament attent fact commun detail inform criteria evalu candid parliament consider increas transpar recruit allevi work select board deal request complaint applic conclus basi european ombudsman inquiri complaint appear maladministr european parliament ombudsman close case remark claim made complain refer alleg potenti violat intern regul polit group ombudsman state ensur correct applic rule remit carri recruit procedur temporari agent polit group act behalf parliament author empow conclud contract employ condit employ servant commun abid relev commun rule principl good administr type procedur perceiv citizen offici commun competit institut plai monitor role order ensur recruit procedur properli carri due respect applic legal rule principl parliament contribut enhanc union relationship citizen repli comment presid european parliament wrote ombudsman januari letter mr fontain express polit group respect principl good administr recruit procedur stress parliament administr monitor complianc principl applic quot robert schuman quot scholarship alleg failur repli parliament decis complaint ip european parliament complaint march mr made complaint european ombudsman alleg failur european parliament repli applic quot robert schuman quot scholarship septemb complain appli quot robert schuman quot scholarship european parliament parliament acknowledg receipt septemb inform complain decis applic select procedur novemb letter ombudsman complain claim receiv aforement parliament decis inquiri parliament opinion complaint forward european parliament opinion summari parliament state septemb servic director gener studi complain acknowledg receipt applic letter institut gave complain inform select procedur inform decis applic select procedur novemb institut point restrict number applic select novemb small number scholarship examin select parliament enclos copi letter complain parliament septemb disagre modal select procedur decid withdraw applic parliament stress view circumst consid exchang correspond complain appear spite institut repli letter complain date februari explain withdraw applic examin complain observ ombudsman forward european parliament opinion complain invit make observ repli request receiv decis alleg failur repli european parliament principl good administr behaviour requir public administr properli repli queri citizen case complain appli quot robert schuman quot scholarship european parliament claim institut fail commun decis outcom select procedur parliament point servic duli complain acknowledg receipt applic letter septemb complain ask institut withdraw applic parliament consid repli complain unnecessari ombudsman consid opinion parliament explain failur inform complain outcom select procedur ombudsman note parliament repli letter complain date februari explain reason applic examin conclus basi european ombudsman inquiri complaint appear maladministr european parliament ombudsman decid close case time limit submit medic certif decis complaint bb european parliament complaint june mr mep made complaint european ombudsman request colleg quaestor european parliament reimburs gener expens refer period septemb august parliamentari year complain suffer health problem result unabl present requir parliamentari session fact dai short minimum complain notifi fact ask refund gener expenditur allow period question complain mention dai correspond juli period hospitalis medic certif summer holidai believ parliament close august certif refus ground submit month time limit complain act bona fide wish half gener allow inquiri parliament opinion opinion parliament made summari point articl rule member expens allow quot member parliamentari year septemb august absent fifti cent dai fix bureau plenari session parliament reimburs parliament fifti cent gener expenditur allow articl relat period quot articl quot period absenc refer paragraph excus presid ground ill health famili circumst presenc member concern mission behalf parliament support document submit colleg quaestor maximum month date absenc began quot requir support document submit maximum month date absenc began incorpor bodi rule bureau decis januari bureau minut circul member adopt accord rule rule procedur case complain dai short minimum notifi fact letter date septemb ask refund gener expenditur allow period question septemb complain wrote quaestor respons financi matter enclos medic certif date septemb relat medic test juli order accept valid medic certif submit month date absenc began august matter discuss quaestor meet octob colleg inform complain month time limit laid rule member expens allow confirm request repay gener expenditur allow decis notifi letter decemb letter decemb complain ask presid european parliament request allow retain gener expenditur allow point failur respect month time limit due belief parliament administr offic consid close august request refer presid colleg quaestor consid meet januari colleg repli letter februari parliament administr servic continu oper august quot perman quot basi event open submit medic certif good time fax regist letter colleg confirm earlier decis march complain wrote quaestor respons financi matter letter consid colleg meet april earlier decis confirm parliament consist practic present colleg previou colleg quaestor appli strictli term articl rule member expens allow requir medic certif submit month begin period absenc case ill posit adopt colleg strictli accord previou case involv late submiss medic certif member complain observ observ complain maintain complaint inquiri april ombudsman letter presid parliament make inquiri complain alleg bona fide work hour parliament servic summer june colleg quaestor repli state complain submit medic certif receiv letter respons quaestor complain claim ignor work hour parliament servic summer maintain act good faith juli complain wrote ombudsman indic maintain complaint decis claim reimburs gener expenditur allow complain claim fail observ month time limit submiss medic certif ground bona fide believ parliament administr servic close month august parliament complain notifi letter septemb fact dai short minimum requir attend ask refund gener expenditur allow period question septemb complain wrote quaestor respons financi matter enclos medic certif date septemb relat medic test juli order accept valid medic certif submit month date absenc began august base ombudsman inquiri ombudsman note parliament consist practic present colleg previou colleg quaestor appli strictli term articl rule member expens allow requir medic certif submit month begin period absenc case ill posit adopt parliament colleg quaestor strictli accord previou case involv late submiss medic certif member appear complain react receiv letter notif ground claim send medic certif month time limit believ parliament servic close august appear maladministr parliament conclus basi european ombudsman inquiri complaint appear maladministr european parliament ombudsman decid close case european parliament european commiss access regist interest decis complaint ov european commiss european parliament complaint januari mr complain ombudsman commiss refus send copi regist interest member commiss complain wrote decemb secretari gener commiss order copi regist busi financi interest commiss member complain commiss provid copi regist invit consult spot commiss premis brussel afford trip brussel purpos complain ombudsman alleg commiss refus access regist publicli commiss represent member state march june complain wrote letter complain lack access regist interest mep order clarifi complaint request fill standard complaint form appear complaint form complain made prior administr approach european parliament offic ombudsman advis write colleg quaestor decemb ombudsman receiv offic mep quaestor richard balf file deal complaint colleg quaestor inquiri commiss opinion complaint forward commiss opinion commiss inform ombudsman decid march send request document complain observ commiss enclos copi letter complain complain observ complain ombudsman copi letter wrote april secretari gener commiss express dissatisfact content regist interest commiss alleg thing regist interest commission date regist interest updat regist interest written french german english translat letter includ question relat respons commission regist interest observ complain wrote ombudsman access regist interest mep regist london inform offic european parliament complain includ correspond subject mep paulin green contact presid parliament repli paulin green date march presid observ moment regist interest consult place work parliament current word annex rule procedur base nordmann report adopt parliament juli presid ad question public access regist interest mep discuss rule committe colleg quaestor decis access regist interest commiss subject complaint concern access regist interest member commiss consid commiss decis februari public access commiss document decemb complain wrote short letter secretari gener commiss copi regist receiv repli articl decis failur repli applic access document month applic made constitut intent refus access intervent ombudsman commiss decid march send request document complain commiss compli applic access document remark ombudsman alleg rais complain observ contain letter secretari gener commiss ombudsman note constitut alleg rais origin complaint deal procedur ombudsman note complain applic commiss access document date decemb detail regist interest copi send request document commiss duli answer initi request instanc maladministr found complaint european parliament complaint regist interest mep appear complaint form complain made prior administr approach subject ombudsman offic advis complain write colleg quaestor parliament compet bodi deal matter quaestor respons administr financi matter directli member articl rule procedur decemb ombudsman receiv mep quaestor richard balf volumin file handl complaint colleg quaestor file appear colleg quaestor repli detail letter complain novemb decemb colleg provid larg document page subject access regist interest mep colleg quaestor copi nordmann report annex survei rule declar financi interest nation parliament member state colleg copi form declar interest mep accompani explanatori commun presid mep copi minut meet colleg quaestor septemb colleg copi report field corrupt articl annex rule procedur parliament quot regist open public inspect quot present situat mean regist consult place work parliament parliament decis make regist inform offic member state form copi request citizen letter complain mep quaestor richard balf state meet colleg quaestor septemb request regist member state mep elect final letter mep paulin green date march presid parliament state matter public access regist interest mep discuss rule committe colleg quaestor take account action parliament administr remark ombudsman issu conclus basi ombudsman inquiri complaint appear maladministr european commiss european parliament ombudsman close case council european union european commiss centr develop industri respons commiss decis complaint vk ov council european union european commiss complaint decemb mr made complaint ombudsman unilater abrog contract centr develop industri cdi joint acp african caribbean pacif countri ec institut set framework lomé convent fund european develop fund complain engag senior consult lomé iii convent year contract june contract unilater abrog director cdi notic financi compens januari complain start arbitr procedur cdi april arbitr tribun render decis default cdi condemn pai million bf indemn interest arbitr cost decis made enforc order court instanc brussel april cdi appeal order annul arbitr decis invok thing immun jurisdict judgment march court instanc reject appeal refer fact cdi accept arbitr procedur renounc immun jurisdict cdi refus execut judgment brussel court instanc confirm arbitr decis complain wrote decemb ombudsman alleg cdi paid indemn arbitr cost complain drew attent fact cdi set framework lomé convent contract parti hand european commun acp state cdi joint acp ec institut fund european develop fund dg viii commiss director gener respons matter relat lomé convent inquiri council commiss opinion complaint forward council commiss march observ council commiss state set lomé convent cdi commun institut commun bodi fall respons commiss ad file complaint awar seiz matter institut observ provis applic cdi articl fourth lomé convent supplement decis acp ec council minist acp ec committe ambassador provis council commiss send observ execut board cdi compos independ highli qualifi person appoint basi pariti acp commun substanti experi privat public industri bank sector industri develop plan promot mean council commiss repres cdi execut board law applic cdi govern board deriv lomé convent implement acp ec decis joint acp ec committe industri cooper supervis cdi articl report joint acp ec committe ambassador articl adopt cdi statut financi staff regul rule procedur articl reason council commiss conclud direct manageri respons cdi complaint fell compet commiss observ execut board cdi vote right put subject agenda meet board commiss state observ ombudsman inform director cdi request ombudsman recommend discuss meet board complain observ comment complain observ lomé convent cdi establish direct respons commiss manag cdi appoint explicit consent commiss budget cdi grant european develop fund compet european ombudsman regard complaint question complain state complaint directli submit chairman govern board cdi fix deadlin decis octob complain ombudsman copi letter chairman cdi govern board ask action cdi settl complaint letter date complain inform ombudsman note european commiss reach chairman cdi govern board april complain ask ombudsman send complaint directli chairman cdi govern board commiss transfer complaint cdi request ombudsman file complaint chairman board octob ombudsman letter order inform outcom complaint repli receiv cdi letter decemb complain ombudsman copi letter address chairman cdi govern board criticis ongo maladministr cdi execut arbitr decis enforc judgment brussel court instanc decis complaint cdi articl ec treati empow european ombudsman inquir instanc maladministr activ commun institut bodi cdi commun institut commun bodi sens articl ec treati ombudsman power deal complaint direct cdi govern board letter date novemb ombudsman inform complain deal complaint lodg august cdi complaint council commiss complaint direct council commiss ombudsman note lomé convent make directli respons decis cdi govern board council commiss vote right cdi govern board articl fourth lomé convent commiss council observ statu proceed govern board fact cdi govern board execut arbitr decis consid instanc maladministr council commiss conclus basi ombudsman inquiri complaint appear maladministr council commiss ombudsman close case remark commiss ombudsman note lomé convent instrument fall direct respons ombudsman note director gener viii commiss director respons develop cooper acp state lomé convent budget convent fund european develop fund commiss repres committe ambassador respons monitor implement convent appear european commiss exercis major influenc implement lomé convent cdi ombudsman note joint acp ec institut fund european develop fund basi consider ombudsman made remark commiss societi european union govern rule law judgement order court duli execut set bodi cdi framework convent commiss seek guarante bodi establish abid rule law principl good administr behaviour present situat appear dg viii commiss exist unit respons relat cdi commiss promis observ ombudsman recommend complaint discuss meet cdi govern board appear inform provid complain case ombudsman consid commiss step order draw attent committe industri cooper supervis oper cdi govern board alleg complianc cdi arbitr decis enforc order brussel court instanc april commiss draw attent director cdi matter european commiss adequ statement reason decis decis complaint pd european commiss complaint februari mr lodg complaint behalf associ friend lake district decis european commiss close file complaint lodg commiss uk author substanc complain alleg commiss fail give adequ reason find uk author act breach direct eec background complaint august associ lodg complaint commiss uk author complaint concern plan permiss applic call rock characteris facil rcf associ consid deal applic uk author act breach direct eec environment impact assess associ judg rcf project consid indissoci plan deep repositori dispos nuclear wast take project correct environment impact assess made associ consid previou administr practic commiss support view associ consid uk author act breach articl direct eec requir applic compani provid make public inform altern rcf project investig matter commiss inform associ direct eec leav consider area discret member state relat environment assess inform suppli member state consid inform relev specif characterist project environment featur affect basi inform commiss find unit kingdom breach direct eec decid close file repli commiss unsatisfactori associ lodg complaint ombudsman complaint substanc put forward commiss fail give adequ reason rcf project dissoci deep repositori dispos nuclear wast inform altern site consid inquiri avoid misunderstand import recal ec treati empow european ombudsman inquir instanc maladministr activ commun institut bodi statut european ombudsman specif action author person subject complaint ombudsman ombudsman inquiri complaint direct examin maladministr activ european commiss commiss opinion complaint forward commiss opinion commiss substanc repeat reason previous complain complain observ observ associ maintain complaint inquiri care consider commiss opinion complain observ ombudsman consid commiss repli adequ relev argument put forward complain commiss request clarifi firstli commiss consid rcf project dissoci plan nuclear wast deposit project basi commiss conclud uk act contrari direct eec refrain request applic compani give inform project altern commiss opinion repli commiss repeat evid unit kingdom fail fulfil oblig direct eec failur requir public altern project option infring part unit kingdom dissoci project build nuclear depositori requir separ plan applic rcf project consid dissoci plan nuclear depositori complain observ observ associ maintain complaint care consider commiss opinion observ complain ombudsman ask commiss elabor opinion rcf dissoci project inform altern site consid commiss opinion opinion commiss provid clarif issu dissoci inform project altern commiss view project dissoci rcf project fell annex ii direct eec matter consid relat articl direct eec state project list annex ii made subject assess member state characterist requir rcf project dissoci repositori dispos nuclear wast commiss consid inform altern site need complain observ commiss opinion observ commiss opinion associ maintain grievanc commiss fail explain adequ question altern site decis failur give adequ reason principl good administr requir administr give adequ reason decis take submiss citizen made case appar commiss initi fail give adequ reason complain concern dissoci rcf project inform altern site inquiri commiss state reason consid rcf project dissoci consid inform altern site need appear commiss essenc consid rcf project dissoci project stand repositori nuclear wast project stand commiss consid inform altern site need reason unreason ombudsman conclud commiss rectifi origin failur provid adequ statement reason conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case handl complaint uk author decis complaint pd european commiss complaint april mr mep complain ombudsman behalf associ save shorelin southport so complaint alleg failur commiss enforc commun environment legisl uk procedur error handl complaint so background complaint decemb so lodg complaint commiss claim uk author infring commun law build concret sea defenc wall southport associ consid local author gave plan permiss respect commun environment legisl associ contact uk central govern author chose review overturn local author decis grant plan permiss complaint commiss so drew attent protect statu area concret sea wall construct statu provid direct eec habitat direct eec wild bird associ consid concret sea wall direct damag fauna flora indirect damag facilit heavi increas traffic associ ask commiss assess local author act breach oblig direct art direct eec respect protect area quot plan project directli connect manag site signific effect thereon subject assess implic site view site conserv object light conclus assess implic site subject provis paragraph compet nation author agre plan projet ascertain advers affect integr site concern obtain opinion public underlin ad provis appli respect direct eec articl direct eec quot associ consid sea wall signific effect area contrast local author consid sea wall quot signific effect quot proceed conduct full assess environment implic associ contest local author conclus put forward natur altern concret sea wall consid adequ altern associ sand dune associ state suspicion concret sea wall deliber chosen make increas traffic object damag area environ damag consid environment impact assess direct eec juli commiss ask uk author comment matter uk author suppli comment english natur statutori bodi depart environ transport region opinion produc english natur conclud contest sea wall project breach commun environment legisl addit inform english natur commiss undertook site inspect earli septemb septemb commiss conclud breach commun environment law februari associ inform decis dissatisfi commiss conclus handl complaint associ wrote local member european parliament forward matter european ombudsman substanc associ claim commiss fail involv associ site inspect earli septemb fail inform associ good time result investig interpret commun environment legisl incorrectli plan permiss consid illeg plan process fail natur sand dune defenc accord conserv object requir direct eec eec inquiri avoid misunderstand import recal ec treati empow european ombudsman inquir instanc maladministr activ commun institut bodi statut european ombudsman specif action author person subject complaint ombudsman ombudsman inquiri complaint direct examin maladministr activ european commiss commiss opinion complaint forward commiss summari commiss opinion made point grievanc commiss state visit repres commiss inform undertaken request local council commiss interest undertak visit establish visual hand area coast precis locat project limit role visit discuss associ consid commiss ad receipt substanti correspond materi relat potenti environment impact project associ understood fulli concern regard propos develop grievanc commiss acknowledg delai excess inform ombudsman measur avoid similar delai futur concern grievanc commiss state trigger appli safeguard mention direct likelihood plan project signific effect site concern likelihood term plan project term plan project submiss uk author commiss conclud project breach commun environment law polici neg assess implic site view site conserv object complain observ substanc associ maintain complaint inquiri care consider commiss opinion associ observ appear outstand differ commiss associ concern question commiss investig option allow sand dune develop natur sea defenc concern question commiss consid project signific impact area concern mean art direct eec ombudsman ask commiss submit opinion issu commiss opinion commiss repli detail state examin evid submit uk author consid phase sea wall develop signific advers effect protect area verifi assess uk author carri properli alleg failur altern commiss repeat articl direct requir author altern consid propos project signific impact protect area case consid project signific environment effect area question legal requir altern commiss ad notwithstand lack legal oblig uk author fact investig option allow sand dune develop sea defenc explain commiss examin matter carefulli reach conclus natur defenc provid short medium term degre flood protect afford hard concret defenc substanti provid evid conclus observ commiss provid ombudsman relev confidenti correspond uk author complain observ substanc associ maintain complaint decis preliminari observ submiss associ rais issu put forward origin complaint concern plan strengthen increas coastal road southport ombudsman observ receiv complaint associ plan strengthen increas coastal road southport complaint pd ombudsman found substanc issu investig inquiri complaint reason decid present inquiri complain particip site meet associ consid commiss ensur associ particip site meet organis british author exclus complain meet intend negoti discuss subject matter complaint prima faci unreason normal administr procedur complain parti addit complain individu interest particip meet particip assist bring relev inform deliber ensur higher confid correct commiss final conclus present case site inspect limit object undertaken invit uk local author background ombudsman commiss act unreason ensur associ particip aspect complaint led ombudsman formul remark attent commiss failur inform complain good time result commiss investig associ consid commiss fail inform good time result investig ombudsman carri initi inquiri pd commiss administr procedur complaint present result commiss undertook complain inform deal complaint intent close file complain concern comment thereon undertak subsequ fact case administr request compli undertak made time disput fact commiss acknowledg case delai inform associ final decis close file excess inform ombudsman measur avoid similar delai futur ombudsman found conduct inquiri part complaint commiss conclus infring central point put forward associ firstli commiss wrongli conclud sea wall project signific effect protect site question natur altern concret sea wall consid associ refer direct eec direct eec commiss acknowledg altern consid direct eec project question deem quot signific effect quot issu turn commiss assess quot signific effect quot ombudsman inquiri aim investig commiss act correctli dilig make assess case present commiss assess limit verifi nation author compli procedur rule fact accur state manifest error apprais misus power associ disput correct relev fact provid uk author confidenti correspond ombudsman access commiss suggest submiss uk author contain relev object criteria inquiri reveal evid commiss relianc fact submit nation author irrat unreason constitut instanc maladministr conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case remark appear case local associ lodg complaint commiss local build project alleg project infring commun environment law examin complaint commiss servic respons particip site inspect project invit author concern ombudsman found situat commiss servic respons site complaint step meet complain refus candid open competit copi mark test decis complaint jma european commiss complaint april region ombudsman catalonia spain transfer european ombudsman complaint lodg mr septemb mr part written test open competit eur la novemb inform select board score written test requir mark fail test complain request copi mark test novemb januari order verifi mark obtain correspond correct made test request reject select board confidenti work view academ profession experi complain express concern low mark obtain ask ombudsman copi mark test select board refus request contrari principl open transpar inquiri commiss opinion complaint forward commiss opinion summari commiss set background case explain complain sought part inter institut competit eur la organis establish reserv list translat la la spanish mother tongu european commiss organis test act appoint author select board compos offici appoint institut notic competit written test point vii vii written test consist translat spanish text approxim line dictionari written test made seri multipl choic question relat european integr ec polici test mark success candid obtain minimum score test test test candid mr obtain mark written test elimin competit repli request copi test relev commiss servic explain result accord mark attribut select board commiss point refus candid access mark test support wide power select board evalu merit candid recognis court justic context oblig select board properli reason decis present case duti met select board complain mark obtain criteria correct test fact test mark evalu chosen experienc translat show subject consider place mark test complain claim lack transpar commiss express view select board oper largest degre transpar due respect rule law confidenti principl articl annex iii staff regul impos duti confidenti work select board order avert potenti pressur put individu member complain observ observ commiss comment complain express reason doubt low mark view career profession experi complain explain specialis english philolog master cours phonet linguist univers colleg london phd cours research grant british academi stress access mark test affect effect select board transpar commiss work inquiri juli ombudsman wrote commiss request copi written test mr open competit eur la correct made mark select board repli commiss repeat refus give copi mark test recal argument previou complaint ombudsman initi preserv confidenti select board work laid articl annex iii staff regul commiss explain work select board type competit involv comparison merit candid compar assess properli undertaken review singl exam refer view consider commiss regret meet ombudsman request commiss ad normal mean candid contest decis select board appeal provid articl staff regul recours commun court view commiss refus grant access document request ombudsman wrote commiss presid santer octob remind institut duti provis articl statut european ombudsman ombudsman letter intend document inspect member secretariat commiss premis misunderstand potenti copi transmit avoid repli commiss agre hold meet quot discuss natur concern commiss stage posit fulli meet request quot meet place novemb commiss premis brussel meet commiss servic respons explain procedur run competit correct made supervis select board take account guarante provid procedur limit impos case law commun court suggest suffici element exclud potenti maladministr work select board request inspect file repres commiss state final posit matter discuss context inter institut meet quot head administr quot formal repli commiss end novemb ombudsman wrote institut ask inspect relev file ad quot commiss refus give ombudsman access file concern request presid santer state duli substanti ground secreci decis base order ensur special report european parliament made promptli grate receiv repli januari quot letter sign mr trojan secretari gener commiss date decemb commiss final agre organis meet ombudsman inspect written test complain case inspect place brussel commiss premis januari team member ombudsman secretariat examin document brought commiss servic includ origin written test draft complain mark copi correct made score evalu criteria defin select board evalu assess test repli question ombudsman servic commiss repres explain criteria laid select board mark test procedur ensur mark copi correspond origin test complain ombudsman servic inspect complain translat spanish origin english text correct mark made examin decis role european ombudsman ombudsman inquiri case commiss state normal mean candid contest advers decis select board open competit appeal provid articl staff regul recours commun court impli work select board suffici intern control guarante exclud potenti instanc maladministr institut european ombudsman set treati maastricht meant underlin commit union democrat transpar account form administr accomplish aim ombudsman uncov maladministr activ commun institut bodi make recommend view put end commun activ fall mandat explicitli state statut activ relat organis competit procedur decis select board exclud ombudsman remit ombudsman power launch inquiri relat potenti case maladministr type case mean contest decis select board addit articl par staff regul recours court instanc candid send complaint european ombudsman preclud complain case exercis right appli ombudsman european citizen claim complain access mark test complain repeatedli assert access test mark select board mean ensur process carri transpar due respect rule law commiss reject request ground work select board confidenti set articl annex iii staff regul present state commun law legal basi commiss oblig disclos copi correct examin paper candid regard ombudsman refer initi inquiri transpar recruit procedur commiss ref pd order dispel potenti suspicion correct made mr written test ombudsman carri inspect document januari assess mr written test establish commun case law assess result test select board enjoi wide discret power unbound review ascertain exercis base object criteria vitiat manifest error misus power select board manifestli exceed limit discret order ensur discretionari power select board act limit legal author ombudsman request inspect relev document case complain written test open competit eur la evalu made select board inspect relev document case ombudsman found evid question judgement made select board ombudsman conclud select board act limit legal author appear instanc maladministr aspect case conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case argentinean dentistri diploma decis join complaint pd pd european commiss complaint april june mr mr made complaint ombudsman statement made commiss argentinean dentistri diploma substanc put forward commiss wrongli discredit argentinean dentist background complaint spain member european commun year latin american dentist work territori dentist allow work basi intern agreement spain number latin american countri late nineteen eighti european commiss conclud latin american diploma dentistri compli minimum requir dentistri diploma laid direct eec eec harmonis mutual recognit dentistri diploma oj oj commiss start conduct investig view initi infring proceed spain articl ec treati spain initi defend case refer articl direct member state free make arrang recognit countri diploma spain chang legal rule satisfact commiss decid initi court proceed annual report monitor applic commun law commiss gave inform state investig spanish author instanc annual report publish oj quot case spain admit dentist qualif obtain latin america level direct requir quot statement gave rise complaint ombudsman complain consid statement wrongli discredit holder argentinean diploma dentistri complaint substanc put forward commiss interpret applic law wrong wrongli led initi investig spain statement question base poor knowledg latin american diploma dentistri taint inadequ examin issu assess support alleg complain refer mention articl direct eec member state remain free recognis diploma countri support alleg complain state commiss appar contact relev sourc adequ inform instanc latin american educ establish submit materi show argentinean educ dentistri serv inspir spanish educ dentistri inquiri commiss opinion complaint forward commiss commiss opinion state substanc view countri diploma recognis individu member state compli minimum requir laid dentistri direct commiss state aim direct requir interpret public health freedom movement harm individu member state allow creat categori dentist compli minimum requir commun direct recognit latin american dentist compli requir direct consequ free movement european dentist impair statement refer annual report commiss observ statement constitut precis quot technic quot evalu statement intend succinctli convei inform factual natur substant evalu statement commiss state conduct adequ regard normal practic due dilig complain observ observ complain maintain complaint inquiri care consider commiss opinion observ lodg ombudsman decid inspect file underli commiss statement letter juli request commiss make arrang inspect purpos inspect verifi commiss properli examin file constitut basi statement januari senior legal offic ombudsman offic carri inspect examin file commiss offici repres director gener xv legal servic gener secretariat repli question put ombudsman offic decis alleg complain made alleg disput commiss legal interpret essenc claim commun law prevent member state recognis countri diploma fall minimum standard direct eec claim commiss statement examin latin american dentistri diploma unwarr commiss interpret applic law commiss consid direct question member state recognis countri diploma fall minimum standard set commun dentistri diploma complain contend view refer articl direct state quot direct prejudic facil grant accord rule member state respect territori authoris holder diploma obtain member state pursu activ dental practition quot conced read liter provis confer absolut freedom member state concern recognit countri diploma commiss consid provis read context light aim direct aim compris public health free movement person consid inter alia dentist member state want enter spain favour posit compar person dentistri diploma requir time effort obtain background ombudsman found commiss interpret appear reason found recal court justic highest author interpret commun law commiss case examin complain alleg substanc commiss statement latin american diploma dentistri due faulti examin fact issu underli statement support alleg state commiss fail make contact educ establish latin america teach dentistri principl good administr requir commiss carefulli dilig examin relev aspect individu case question examin commiss compli requir case firstli observ statement question refer latin american dentist statement inform dentist work spain latin american dentistri diploma compli minimum requir commun diploma evid ombudsman appear spain initi disput infring proceed challeng commiss conclus dentist fact authoris practic spanish territori spain object aim commiss legal interpret direct question issu dealt observ inspect commiss file show commiss possess larg number copi diploma deliv latin american countri conform requir direct background ombudsman found commiss fail compli requir carefulli dilig examin case conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case handl complaint articl ec treati decis complaint vk european commiss complaint novemb april mr made complaint ombudsman european commiss alleg commiss dealt properli complaint made background complaint summari complain live spain british broadcast corpor bbc oper english speak pai televis channel world servic televis wstv channel broadcast satellit viewer europ order watch channel viewer acquir decod subscript due chang transmiss norm encrypt system viewer need bui decod complain consid constitut abus domin posit contrari articl ec treati novemb complain made formal complaint articl regul commiss abus domin posit april dg iv complain quot provision conclus complaint unjustifi quot complain repli correct error fact case examin octob commiss revis version letter state case justifi complain reject find evid dg iv decemb commiss wrote complain reconsid issu investig continu april commiss wrote complain state request inform bbc contact complain due time complain meet commiss offici respons complaint commiss repli offici meet complain propos time background complain lodg complaint ombudsman alleg case handl dilatori discourt commiss alleg avoid delai incompet inquiri commiss opinion complaint forward commiss alleg incompet dilatori procedur commiss state dg iv duli investig complaint accord articl regul request inform address bbc novemb januari decemb april inform suppli bbc respons request commiss adopt decis site investig bbc offic case commiss state dg iv wrote complain inform complaint found pre articl letter complain april letter commiss conclud wstv bbc hold domin posit abus contrari articl ec commit articl letter complain octob commiss state complain contest articl letter formal decis prepar adopt commiss complain end year complain observ observ complain maintain complaint inquiri due consider commiss opinion complain observ ombudsman wrote commiss view fact commiss state send formal decis complain end year ombudsman inquir formal decis adopt repli novemb commiss state draft decis reject complaint finalis state decis expect adopt come week commun complain commiss express regret procedur longer anticip ombudsman servic contact commiss telephon inquir decis complain commiss inform ombudsman servic formal decis complain octob ombudsman receiv copi decis letter decis alleg incompet dilatori handl complaint complain lodg complaint commiss alleg abus domin posit bbc relat pai televis channel wstv spain contrari articl ec complaint regist commiss inform complain complaint found complain contest conclus fact case remain disput complain state wish receiv formal decis commiss subject complain alleg case handl dilatori incompet commiss procedur framework commiss assess complaint determin council regul commiss regul commiss requir examin complaint lodg articl regul commiss consid insuffici ground grant applic inform applic reason fix time applic submit comment write commiss request detail inform bbc call pre articl letter complain april inform conclud wstv bbc hold domin posit abus contrari articl ec commit commiss articl letter complain complain contest commiss produc formal decis matter formal decis adopt complain complain challeng decis commun court wish appear commiss act accord applic rule commiss apologis length procedur adopt decis final posit complain grievanc articl ec appear reason continu inquiri claim commiss dilatori conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case disclosur assess report decis join complaint pd pd european commiss complaint june mr mep submit complaint european ombudsman behalf swedish newspap quot västerbotten kuriren quot complaint concern european commiss refus disclos assess report produc consult firm commiss context state aid investig sweden march ombudsman receiv complaint concern access report complaint pd mep messr deal complaint effici ombudsman decid treat jointli background complaint report complain want access drawn consult firm price waterhous commiss request report concern volvo factori north sweden commiss investig establish compat common market sweden gave state aid factori refus access commiss provid ground firstli busi inform provid commiss purpos produc report explicitli label quot secret quot swedish author report part investig conduct commiss releas report damag investig report context complain consid ground warrant refus give access provid evid moment refus swedish author volvo factori longer request confidenti respect inform provid report inquiri commiss opinion complaint forward commiss opinion commiss state report contain busi secret disclos ground protect commerci industri secreci ground commiss refus access decis public access document commiss consid secreci request swedish govern volvo compani oblig disclos report final commiss put forward disclosur prejudici commiss investig right defenc complain observ complaint maintain complain ad commiss decid disclos copi report commerci sensit data allow partial disclosur inquiri care consider opinion observ ombudsman decid report inspect purpos inspect ascertain commiss refus give access made accord principl good administr includ rule laid decis inspect reveal report page contain consult evalu aid scheme contain factual element submit swedish author volvo factori ombudsman effort achiev friendli solut ombudsman consid commiss refus releas report constitut prima faci instanc maladministr ask commiss review posit view friendli solut observ inter alia procedur report produc close request confidenti withdrawn repli commiss agre disclos factual inform contain report commiss agre disclos evalu part report confidenti need enabl conduct investig task properli fact investig question conclud relev decis commiss opinion determin factor repli ombudsman complain express satisfact fact factual part report disclos maintain commiss give access evalu part report decis partial disclosur report complain request access consult report question inquiri show request justifi concern report ombudsman made propos friendli solut commiss accept releas report maintain confidenti page evalu part report commun law present stand commiss appear entitl refus access evalu part report commiss fail compli rule principl bind recal court justic highest author interpret commun law conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case delai process complaint state aid decis complaint pd european commiss complaint juli mr made complaint ombudsman behalf dutch agricultur organis individu person complaint concern commiss handl complaint lodg dutch bodi govern public law landbouwschap letter octob commiss inform complain complaint regist complaint netherland number sg complaint attribut dg vi examin light treati provis state aid commiss provid complain inform process complaint complain lodg complaint european ombudsman complaint complain put forward appreci commiss oper great pressur work consid unaccept commiss fail give substant commun complaint period year inquiri commiss opinion complaint forward commiss opinion commiss state complaint concern activ landbouwschap horizont agricultur organis netherland examin complaint requir detail assess aid scheme landbouwschap parafisc tax financ scheme financ roughli number parafisc tax work involv examin consider comparison mention total number state aid case dealt unit respons dg vi commiss file classifi categori notifi aid notifi aid examin notifi aid prioriti court justic impos time limit month preliminari examin cf judgement decemb case lorenz ecr complaint question concern notifi aid explain long time examin take account commiss prioritis limit staff resourc exist workload impli examin notifi aid dealt limit technic possibl servic concern lodg complaint commiss examin ten aid scheme meantim notifi dutch author cover complaint case commiss found violat treati letter decemb ombudsman receiv copi commiss inform complain telephon number offici charg file complain make contact wish commiss state letter complain detail scheme landbouwschap consid violat commun law complain observ observ complain state commiss opinion unsatisfactori bring new examin complaint inquiri care consider commiss opinion complain observ ombudsman address commiss letter ombudsman state commiss repeatedli recognis complaint individu remain import sourc commiss base task monitor applic commun law concern complaint relat articl ec treati commiss recognis complaint dealt year registr respect commit import case state aid commiss sole instanc compet assess compat ec treati background ombudsman ask measur commiss envisag take order repli complain origin complaint commiss opinion opinion commiss state time limit year process complaint articl gener appli complaint relat state aid commiss apologis lack commun complain occur process complaint state commun complain state file letter septemb ombudsman receiv copi letter commiss commun telephon number offici charg file reiter help complain detail scheme landbouwschap consid violat commun law commiss give prioriti examin scheme complain observ observ receiv commiss opinion decis delai process complain origin complaint principl good administr requir commiss deal dilig reason time submiss citizen high standard citizen entitl expect commun administr permit case linger year citizen concern left dark concern deal submiss commiss oblig citizen inform concern instanc complaint relat articl ec treati commiss acknowledg principl impli complaint process maximum period year special reason field question case state aid observ commiss exclus jurisdict assess compat state aid treati citizen state aid incompat treati turn assess commiss interest good administr fundament rule treati relat state aid commiss conduct dilig examin complaint alleg aid incompat treati reason time concern notifi state aid court justic held commiss conduct preliminari investig aid month concern notifi state aid appear imper reason time limit examin complaint aid principl time limit year appli complaint relat member state breach oblig commun law art complaint maximum time limit process complaint notifi state aid year special reason case year pass lodg origin complaint commiss complain receiv commun process complaint accord principl good administr appear commiss opinion commiss apologis establish commun complain step ensur proper process file background ombudsman found reason inquir complaint conclus basi ombudsman inquiri complaint appear maladministr european commiss ombudsman close case anti competit subvent pig product decis complaint ijh european commiss complaint complain claim commiss deliber allow situat develop anti competit distort market forc complaint commiss allow unit kingdom withdraw agricultur invest subsidi scheme result pig product subsidis member state uk inquiri commiss opinion complaint forward commiss commiss state complaint preced administr approach nonetheless provid inform regul concern improv process market condit agricultur product permit member state propos scheme improv structur product sector request commun financ decis ec commiss approv singl program document commun structur measur improv process market condit agricultur product unit kingdom decemb uk author present request withdraw scheme england march uk author request base uk public expenditur fund prioriti carri procedur accept request commiss servic ask uk author provid full clarif matter februari unit kingdom present commiss updat singl program document commiss consid revis document continu meet requir commun financ set regul british request withdraw scheme england allow commiss decis ec complain observ observ question prior administr approach complain state robin teverson mep repeatedli sought clarif commiss issu subsidi pig product substant issu complain point commiss appear consid uk revis singl program document met requir commun financ view commiss concern adopt decis approv uk propos set market distort inquiri care consider commiss opinion complain observ appear matter disput parti complaint preced administr approach requir articl statut ombudsman ii decis effect competit account ombudsman inform commiss continu deal complaint reason explain part decis ii ombudsman ask commiss inform consid effect competit procedur lead adopt decis step ensur adequ inform matter commiss answer procedur lead adopt decis ec permit account potenti effect measur includ competit market divis deal competit agricultur market divis pigmeat consult decis accord opinion committe agricultur structur rural develop star committe commiss answer ombudsman ask commiss provid detail evid competit issu account procedur lead adopt decis ec repli commiss forward ombudsman detail account stage procedur lead adopt decis ec copi document concern complain respond state summari document show commiss proper advic advic erron effect action effect british pig industri immens decis prior administr approach articl statut ombudsman complaint quot preced administr approach institut bodi concern quot give institut bodi concern opportun resolv problem give rise complaint articl import safeguard effici standard form complaint submit complain refer discuss commiss offici opinion commiss state complain previous address commiss complain observ refer previou contact commiss complain mep mr robin teverson ombudsman inform commiss continu deal complaint administr approach deal substant question remain unresolv commiss opinion complain observ adopt decis ec complain claim commiss deliber allow situat develop anti competit distort market forc pig product subsidis member state uk ombudsman inquiri reveal commiss approv agricultur invest subsidi scheme uk jointli fund uk author commun regul decis commiss approv request uk author withdraw scheme england uk author base request public expenditur fund prioriti england ombudsman inquiri reveal detail commiss procedur lead adopt decis relev divis dg vi prepar work document draft decis consult divis dg vi includ respons competit pigmeat sector director gener legal servic matter dealt oral procedur commiss weekli meet authoris adopt deleg power transmiss committe agricultur structur rural develop star committe gave unanim favour opinion commiss forward ombudsman document consid mention procedur includ work document draft decis note agreement commiss servic consult document prepar oral procedur commiss minut relev meet star committe complain accept mention document show commiss proper advic consid advic erron effect action effect british pig industri immens complain assess consequ withdraw process market grant england correct ombudsman inquiri reveal evid commiss adopt decis ec breach rule principl bind appear evid maladministr adopt decis ec conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case remark european ombudsman ombudsman note complain continu concern withdraw invest subsidi request uk govern caus pig industri england uncompetit compar pig industri member state subsidi continu ombudsman note complain petit european parliament matter commun field activ concern directli region differ abil meet tender criterion decis complaint vk european commiss complaint novemb mr made complaint ombudsman alleg commiss wrongli refus bid submit tender procedur award translat contract complain profession translat appli translat contract commiss programm call tender applic refus ground complianc point admiss criteria point requir applic provid evid translat page target languag year period complain put forward requir met translat eastern länder germani opportun reach high number translat page complain export orient region market high demand translat french german inquiri commiss opinion complaint forward commiss summari commiss opinion translat servic commiss publish call tender translat servic german order conclud set framework contract continu meet extern translat servic interrupt order select applic award author establish technic econom compet respond call tender select criteria set point notic constitut set requir met establish full time profession translat applic meet requir point tender notic order consid select applic fail suppli full satisfactori inform point section reject extern translat unit detail applic file encourag updat file inform relev inform futur call tender commiss publish provis translat servic offici languag complain observ observ complain maintain complaint decis point select criteria requir applic provid evid page translat german year period commiss select technic criteria award contract commiss explain reason adopt criterion question ombudsman inquiri reveal evid suggest criterion object justifi complain claim commiss criterion differ abil contractor region meet criterion ombudsman awar legal rule principl prevent commiss object justifi criterion call tender differ abil contractor region meet criterion conclus basi ombudsman inquiri complaint appear maladministr european commiss ombudsman close case decis close file articl articl complaint decis complaint ov european commiss complaint novemb mr presid medasset quot mediterranean associ save sea turtl quot made complaint ombudsman commiss dealt complaint june alleg violat greek govern island zakyntho council direct eec nation intern law preserv sea turtl june medasset lodg complaint commiss violat greek govern lagana bai ionian island zakyntho direct regard preserv sea turtl caretta caretta complain alleg greek govern fail transpos direct greek nation law year deadlin stipul direct complaint medasset equal drew commiss attent violat greek govern nation intern law convent conserv european wildlif natur habitat quot bern quot convent council europ complain renew complaint year dg xi environ commiss regularli inform situat zakyntho send photograph evid special follow report situat sea turtl zakyntho medasset present environ secretariat gener council europ april medasset receiv letter commiss commiss satisfi effort made govern protect caretta caretta zakyntho signific step substanti protect sea turtl lagana bai handl complaint suspend letter march complain final inform head legal affair unit dg xi file case close complain wrote ombudsman novemb alleg decis commiss legal action greek govern case unjustifi arbitrari complain alleg period registr complaint letter commiss inform complain start proceed greek govern long half year final june medasset put forward question matter commission bjerregaard respons environ receiv repli complain enclos extens document subject includ follow report present council europ inquiri commiss opinion complaint forward commiss decemb comment commiss point act accord undertak made framework ombudsman initi inquiri ref pd commiss repli date juli matter complaint predat undertak commiss state gave reason complain file complaint close commiss handl complaint commiss regist complaint letter june formal complaint ref complaint alleg failur greek govern compli direct eec bern convent regard conserv sea turtl lagana bai zakyntho registr complaint commiss activ case offici correspond packag meet framework bern convent gather relev inform includ council europ commiss wrote august greek author draw attent alleg complain contain posit element indic concret turtl protect measur respons greek author date novemb satisfi commiss june commission bjerregaard letter greek minist environ request measur summer minist offici announc seri concret measur letter commiss date decemb greek author repli februari inform commiss measur implement close illeg establish announc addit measur futur creation marin park april commiss inform complain content letter greek author ask comment complain satisfi measur consid insuffici organis complain made posit comment develop situat posit develop refer greek author confirm result programm dealt protect caretta caretta financ commiss repli discuss packag meet held athen commiss decid close file lack evid breach commun law continu pursu matter bilater contact greek author order ensur concret implement measur announc creation marin park letter date march complain inform decis close file reason led decis commiss consid gave complain reason relev decis relat natur legal requir natur inform time commiss pursu case greek author letter march request addit inform implement protect measur progress creation nation marin park lagana bai juli greek author commun ministeri decis commiss approv specif environment studi lagana bai draft presidenti decre creat nation marin park zakyntho inform progress adopt presidenti decre forward commiss septemb commiss servic studi inform provid greek author consid presidenti decre posit address eco system area complain inform develop letter novemb invit provid commiss relev element show breach commun environment law case commiss launch articl infring procedur background commiss reject alleg complain firstli alleg decis legal action greek author unjustifi arbitrari commiss state dilig deal issu turtl conserv file open satisfi substanti conserv measur breach commun law regard alleg commiss consid half year period complaint registr decis start infring proceed activ pursu matter complex difficult natur conserv dossier precipit action inappropri thirdli alleg failur repli commission bjerregaard commiss point commission deleg respons servic complain inform develop letter novemb inform latest evolut meet commission june complain observ januari commiss letter novemb complain provid commiss inform disclos breach commun law complain commiss copi report meet stand committe bern convent council europ decemb complain observ situat sea turtl zakyntho chang year illeg construct illeg tavern oper nation marin park exist paper presidenti decre adopt complain annex comment copi report sea turtl protect societi greec line report complain state dg xi action sole base greek govern announc complet actual fact zakyntho posit bern convent stand committe conclud clear greek govern breach direct bern convent complain ask file open complain inform commiss june juli draw commiss attent complet lack progress situat zakyntho expiri march deadlin establish nation marin park agre greek govern bern convent stand committe eu commiss dg xi carri spot investig juli complain local author measur order present fals posit situat contradict photograph evid present complain commiss octob complain ombudsman copi latest report present meet bern convent stand committe inquiri order follow commiss reserv inform complain spot investig carri juli ombudsman offic contact respons unit commiss dg xi commiss inform ombudsman offic spot investig juli decid octob open officio infring procedur greek author commun press releas commiss inform complain infring procedur decemb meet bern convent stand committe strasbourg decis alleg decis close file complaint unjustifi arbitrari complain alleg commiss decis close file complaint legal action greek author unjustifi arbitrari aspect complaint alleg maladministr administr procedur deal complaint infring commun law member state articl procedur commiss take decis open infring procedur close file duti state reason decis commun reason complain oblig give reason decis subject supervis ombudsman ombudsman inquiri part complaint examin commiss duli gave reason decis close file complaint complain inform decis close file letter head legal affair unit dg xi director date march ombudsman note detail letter page commiss inform complain consider commit undertaken greek author meet athen commiss evalu inform provid complain letter commission bjerregaard date februari inform commiss servic commiss decid element disclos breach commun law commiss account fact greek author rang concret measur protect breed nest place sea turtl zakyntho letter contain descript measur construct marin park commiss refer oblig greek author undertook finish work march commiss state supervis greek author compli oblig direct interven form implement measur matter nation compet commiss final inform complain dg xi progress implement measur case progress made initi infring proceed letter conclud state complain inform outcom case appear commiss duli reason decis close file inform complain detail manner reason commiss decid open officio infring procedur greek author spot investig commiss inform complain decemb decis commiss act limit legal author appear maladministr alleg excess time period registr complaint decis close file alleg time period registr complaint decis close file long commiss observ evid detail furnish time activ pursu matter commiss drew attent fact complex difficult natur conserv case precipit action inappropri ombudsman note aspect articl procedur commiss comment framework ombudsman initi inquiri pd observ intern rule procedur decis close file take action decis initi offici infring proceed complaint maximum period year date regist special case reason state reason relat consider time discuss exchang nation author present case decis close file period year appear commiss provid suffici justif long period ombudsman observ complaint complex difficult case natur conserv appear inform provid complain detail contain commiss observ juli march commiss activ inquir complaint involv complain inquiri ombudsman note regist complaint gather relev inform includ council europ commiss wrote august greek author answer novemb dissatisfi respons greek author commiss wrote june decemb request inform measur novemb decemb correspond exchang commission bjerregaard complain remain close contact dg xi februari greek author inform commiss measur implement addit measur april commiss inform complain page letter measur request comment june complain present observ commiss complain repli discuss meet athen commiss final decid close case inform complain decis march appear exchang inform place commiss greek author complain long period registr complaint decis close file consid instanc maladministr alleg failur repli commission bjerregaard alleg complain commission bjerregaard repli write question put visit athen june commiss observ commission deleg respons servic complain inform develop letter novemb ombudsman note complain receiv repli commiss servic letter novemb letter refer explicitli question rais june attent commission bjerregaard commiss inform complain latest develop correspond greek author march juli septemb invit complain provid commiss relev inform disclos eventu breach commun law instanc maladministr found regard aspect complaint conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case confidenti tender procedur decis complaint pd european commiss complaint novemb mr complain ombudsman commiss refus provid copi success propos submit connect save ii programm background complaint commiss publish call propos promot energi effici european commun commun energi save programm quot save ii quot complain submit propos select commiss inform project select wrote commiss request copi success propos submit procedur complain letter commiss wish assess success propos cost effect project repli complain commiss refer call propos publish offici journal state quot inform commun relat propos applic contract treat confidenti quot basi commiss consid unabl provid complain copi tender propos complaint ombudsman complain claim commiss wrongli refus access success propos wast public monei select unduli expens project inquiri commiss opinion complaint forward commiss opinion commiss repeat view bound act accord undertak call propos tender propos confidenti complain observ complain maintain complaint decis concern complain alleg clear commiss call propos promis applic propos confidenti commiss bound respect undertak ombudsman found commiss complianc undertak constitut instanc maladministr fact commiss made undertak led ombudsman address remark commiss concern complain alleg wast public monei appear element support alleg ombudsman found inquiri alleg justifi conclus basi ombudsman inquiri complaint appear maladministr european commiss ombudsman close case remark light fact case ombudsman consid relev make remark appear commiss made broad undertak observ confidenti respect inform receiv particip procedur question clear commiss bound respect undertak clear undertak hinder transpar particip parti inform ombudsman suggest view promot transpar activ commiss reconsid relev broad undertak cancel tender greek govern articl ec decis complaint ijh european commiss complaint complaint made ombudsman novemb complain lawyer act behalf client consortium casino athèn complain relev fact consortium casino athèn award casino licenc greek govern januari intern call tender year greek govern cancel licenc decemb complain made complaint commiss behalf client claim greek govern infring commun direct public procur februari commission monti inform complain matter dealt dg xv june juli complain interview director dg xv mr mattera date hand addit materi complaint agre dg xv continu investig case week octob complain client read greek press case close commiss complain subsequ learnt commiss close case meet octob complaint ombudsman complain claim commiss warn decis close file foreseen invit observ reason period accord undertak european ombudsman initi inquiri infring procedur ii decis close file made basi meet head commission cabinet whilst case dealt compet servic inquiri avoid misunderstand import recal ec treati empow european ombudsman inquir instanc maladministr activ commun institut bodi statut ombudsman specif action author person subject complaint ombudsman ombudsman inquiri complaint direct examin maladministr activ european commiss commiss opinion summari commiss opinion commiss servic carefulli examin complaint submit behalf consortium casino athèn letter date april commiss ask greek author explan matter greek author repli june matter discuss bilater meet commiss greek author held athen end june complain subsequ ask meet commiss servic order inform develop case meet juli complain inform procedur evalu commiss servic substanc case meet commiss servic express hope receiv addit element complain order pursu case element present complain claim opinion state commiss intern measur inform servic undertak gave ombudsman framework inquiri infring procedur time decis close file case commiss put place intern measur give effect undertak complain claim commiss state light repli greek author inform suppli complain file examin commiss regular meet deal alleg infring meet normal prepar special meet head cabinet closur file foreseen complain heard decis close file made decis basi suffici inform complain inform decis reason letter date novemb complain observ commiss opinion forward complain invit submit observ observ receiv decemb carefulli examin commiss opinion ombudsman request copi commiss letter complain date novemb commiss forward letter januari march ombudsman inform commiss complet inquiri aspect complaint aspect complaint ombudsman state servic inspect relev commiss file accord articl st indent statut ombudsman repli date april commiss gave inform procedur led closur file casino athèn complaint commiss state commiss intern infring procedur case due discuss commiss meet octob quot prepar meet commiss servic prepar septemb requisit fich infract mention wait inform complain submit septemb servic propos remain evid addit element forthcom month elaps relev request made view element case discuss meet head cabinet octob clear inform expect complain decis propos commiss closur file commiss act propos close file octob quot commiss enclos confidenti basi copi standard form record progress commiss investig alleg infring fich infract timet event commiss state document file relat circumst closur reason commiss liberti send ombudsman staff put troubl inspect situ commiss stress letter complain novemb commiss servic inform infring proceed initi provid suppli requisit addit fact argument invit remain unansw inspect file take oral evid april ombudsman wrote thank commiss addit inform copi document repeat request inspect file ombudsman inform commiss care consider inform document forward commiss april consid oral evid offici dg xv dealt casino athenè complaint accord articl indent statut ombudsman repli commiss invit ombudsman contact gener secretariat commiss make arrang inspect file take oral evid inform dg xv offici concern mr alfonso mattera director mr konstantino tomara administr correspond procedur take oral evid inspect file take oral evid carri ombudsman servic june oral evid procedur date time place take oral evid agre ombudsman servic gener secretariat commiss inform wit oral evid ombudsman premis brussel wit heard separ accompani languag proceed agre ombudsman servic secretariat gener commiss request wit proceed conduct french procedur explain wit oral evid question answer record transcrib ombudsman servic wit transcript evid signatur wit invit propos linguist correct answer inform wish correct complet answer revis answer reason set separ document annex transcript sign transcript form part ombudsman file case ombudsman servic inform complain telephon inspect file carri oral evid complain state client longer interest affair comment oral evid decis complain claim complain made complaint commiss alleg infring commun law greek author casino athèn case claim commiss close file octob give opportun submit observ contrari undertak european ombudsman initi inquiri infring procedur april ombudsman began initi inquiri possibl improv qualiti commiss administr procedur deal complaint infring commun law member state inquiri commiss undertook case complaint foundat case heard complain ensur complain inform intent close case reason complain possibl put forward view critic commiss point view decis close file opinion commiss state time decis close file case put place intern measur give effect mention undertak state intern measur inform servic undertak commiss decis close file casino athèn case contemporan letter octob european ombudsman inform commiss closur mention initi inquiri ombudsman letter inform commiss import attach undertak commiss explan appli undertak case reason commiss intern measur give effect undertak appear maladministr relat aspect case complain claim complain claim decis close file complaint alleg infring commun law greek author made basi meet head commission cabinet whilst case dealt compet servic dg xv articl ec treati establish role commiss quot guardian treati quot duti ensur provis treati measur institut pursuant thereto appli written evid suppli commiss case casino athèn due examin commiss meet octob part normal procedur deal alleg infring septemb dg xv propos case open wait inform complain submit septemb propos remain case discuss meet head cabinet octob decis propos commiss closur file clear inform expect complain commiss act propos close file explan document suppli commiss appear exclud possibl propos close file made head cabinet give compet servic time complet adequ investig complaint ombudsman inspect commiss file complaint oral evid director unit dg xv dealt case mr mattera offici dealt file mr tomara inspect file reveal document reason head cabinet appar propos close file complaint compet servic propos remain open ombudsman made find fact base oral evid mr mattera mr tomara respons question ombudsman servic complain inform dg xv meet june juli appear infring commun law tender cancel justif ii greek author suppli justif iii complaint pursu complain suppli element evid tender cancel order favour competitor septemb dg xv made propos case open order give complain opportun submit element meet head cabinet octob compet servic dg xv ask opinion case close answer complain suppli addit evid complain inform infring proceed initi provid suppli requisit addit fact argument view find fact appear maladministr relat aspect case conclus basi ombudsman inquiri complaint appear maladministr commiss ombudsman close case thermi grant windfarm project alleg failur investig project decis join complaint ov ov ov european commiss complaint decemb ov januari ov ov mr mr mr mr mr made complaint european ombudsman condit commiss award ec thermi grant windfarm project mynydd gorddu ceredigion wale ref uk dk complaint rais point ombudsman decid investig alleg rais complaint concern fact environment impact assess carri project alleg dealt framework petit basi common posit commiss petit committe petit european parliament decid conclud examin petit reason ombudsman inform complain march ground conduct inquiri part complaint complain relev fact applic thermi grant nation power plc nordtank energi group dr august commiss accept propos notifi award grant approxim gbp million applic main alleg complain concern fact mynydd gorddu windfarm project promot quot innov farmer led local orient quot scheme reason qualifi grant thermi programm fact led multin commerci interest compani mynydd gorddu windfarm set june exist nation power plc nation wind power order run project commerci enterpris director director windfarm compani correspond quot innov quot descript project reason project contrari present link local commun receiv benefit local commun suffer varieti neg environment effect project due fact promot project avoid carri environment impact assess put pressur plan committe order obtain plan permiss complain alleg ceredigion counti council made mistak grant permiss requir environment statement circumst complain alleg european commiss accept easili project applic attempt award grant make spot investig verifi inform contain propos complaint absenc environment impact assess lodg european commiss sign mr mr mr resid similarli petit made european parliament professor mr mr complain present case resid wrote letter director unit coordin fraud prevent uclaf secretariat gener commiss dg xvii energi novemb decemb answer complain commiss state uk author inform commiss develop windfarm requir submit environment statement local plan author consult wide propos reach decis grant develop consent view consulte public consult landscap architect account commiss introduct uk legisl april compet author requir wind farm propos subject environment impact assess prior grant develop consent commiss ad term direct eec wind farm requir environment impact assess member state characterist requir commiss state member state great margin discret decid project subject environment impact assess reason commiss consid breach commun environment law case answer equal constitut commiss common posit petit basi committe petit conclud examin petit januari satisfi answer complain wrote ombudsman addit complaint alleg absenc environment impact assess dealt committe petit put forward complaint firstli maintain complaint commiss award thermi grant mynydd gorddu windfarm project proper inquiri spot investig result grant award project promot innov farmer led local orient scheme fact led multin commerci interest complain alleg letter dg xvii director uclaf secretariat gener answer commiss complain enclos numer annex complaint paper quot mynydd gorddu summari quot describ detail background windfarm project approv inquiri commiss opinion complaint forward commiss opinion commiss state grant mynydd gorddu windfarm project award framework thermi programm council regul eec articl regul commun financi support grant kind project innov project dissemin project commiss assist committe quot thermi committe quot compos repres member state respons select project articl framework call propos commiss receiv propos wind energi project submit nation power plc power util uk nordtank af wind turbin manufactur denmark renam nordtank energi group dr land owner uk propos concern instal mw wind farm mynydd gorddu wale consist twenti kw wind turbin total cost project ecu million project evalu quot dissemin project quot concern transfer proven technolog geograph condit propos mention local base skill project farmer led local orient scheme select process independ expert expert commiss particip examin basi inform submit propos met elig criteria support includ directli relat statu promot compani capac letter articl regul favour opinion thermi committe commiss decis grant support project maximum amount ecu commiss decis nation power plc join british aerospac plc taylor woodraw construct hold form compani nation wind power order continu nation power plc wind farm develop relat research work promot project request commiss replac nation power plc nation wind power commiss accept replac januari contract sign commun nation wind power nordtank energi group dr amend contract sign commiss decemb ordin nation wind power request withdraw contract replac nordtank energi group case examin uclaf initi investig main alleg made relat matter environ nuisanc safeti suspicion improp commun fund inform receiv authoris offic look matter confirm suggest commun financi interest harm alleg rais complain commiss observ decis support project dissemin project thermi requir elig criteria condit select fulli met project submit propos farmer led local orient scheme relev term regul small medium size enterpris benefit prefer select process articl regul specif criteria limit regard size promot regard alleg failur repli dg xvii commiss observ novemb dg xvii inform mr project commiss misl late novemb mr submit support evid inform commiss written answer forward due finalis depth analysi reveal evid commiss misl dg xvii repli mr april uclaf receiv letter complain citizen final analysi data uclaf inform complain initi investig complain observ observ receiv complain common letter april complain state regard absenc environment impact assess project subject petit agre petit dealt committe petit alleg fact state petit manifestli misunderstood incorrectli state complain insist fact environment impact assess carri project ceredigion counti council advic receiv bodi complain provid detail show commerci interest involv mynydd gorddu windfarm project decis alleg committe petit dealt petit alleg complain environment impact assess carri mynydd gorddu windfarm project complain criticis committe petit european parliament dealt conclud examin petit petit complain alleg absenc environment impact assess committe petit polit bodi european parliament deal petit polit task parliament complaint alleg maladministr committe petit consid mandat european ombudsman reason ombudsman deal aspect complaint alleg award thermi grant proper inquiri mynydd gorddu windfarm project complain alleg commiss award thermi grant mynydd gorddu windfarm project make proper inquiri spot investig result grant award project promot innov farmer led local orient scheme fact led multin commerci interest commiss observ decis support project dissemin project thermi requir elig criteria condit select fulli met project submit propos farmer led local orient scheme relev term regul ombudsman note condit receiv financi support thermi programm set articl regul point call propos thermi inform brochur applic form statu beneficiari fund articl regul case project total cost ecu million submit independ promot establish member state case mynydd gorddu windfarm project total cost ecu million propos submit promot establish member state uk nation power plc dr denmark nordtank energi group condit regul respect windfarm project size promot ombudsman note regul contain specif criteria limit exclud larg compani fund thermi programm true articl regul select project commiss adjunct criteria account prefer project propos small medium size enterpris sme associ enterpris provis leav larg margin discret commiss interpret sens exclud compani sme select point call propos refer prefer subsidiari select criterion ombudsman final note uclaf examin matter feel initi investig inform receiv uclaf authoris offic confirm suggest commun financi interest harm reason instanc maladministr found regard award thermi grant mynydd gorddu windfarm project alleg failur repli dg xvii director uclaf secretariat gener commiss complain alleg letter dg xvii director uclaf secretariat gener novemb decemb receiv repli commiss opinion commiss observ final analysi point rais dg xvii uclaf repli complain april commiss annex copi repli alleg failur repli letter dg xvii novemb complain case ov ombudsman note repli commiss april letter commiss apologis late repli commiss answer question rais complain explain reason windfarm project receiv commun fund consid dissemin project regul forese specif criteria size beneficiari grant commiss name address promot project payment grant made regard request copi applic form submit promot commiss drew complain attent provis model contract limit commiss pass confidenti inform parti uclaf repli complain apologis delai inform complain document commiss reason uclaf interven drew complain attent possibl case examin relev uk legisl dg xvii uclaf repli apologis delai maladministr found ombudsman regard aspect case conclus basi european ombudsman inquiri complaint appear maladministr european commiss ombudsman decid close case remark ombudsman note alongsid alleg maladministr european commiss complaint contain alleg maladministr local uk author ceredigion counti council grant plan permiss windfarm project environment impact assess carri reason explain alleg dealt framework inquiri ombudsman drew attent complain possibl bring alleg complaint commission local administr wale derwen hous court road bridgend mid glamorgan uk wale cf bn tel fax alleg failur start infring procedur uk violat direct eec eec decis complaint ov european commiss complaint januari mr lodg complaint european ombudsman alleg refus european commiss unit kingdom european court justic infring council direct eec transfer undertak eec equal treatment men women complain relev fact complain employe london educ author ilea unfairli made redund employe educ reform act statutori instrument abolish ilea effect april complain european commiss septemb standard complaint form alleg uk author infring direct eec eec thousand employe ilea transfer successor author employe treat favor job procur complain conclud commiss uk author court justic novemb receiv letter dg employ industri relat social affair conclud commiss start infring procedur uk letter date novemb complain inform direct transpos nation uk law primarili respons compet uk judici author nation law correctli appli disput nation court concern preliminari rule court justic interpret applic commun law dg inform complain commun legisl deal specif individu dismiss complain wrote back presid santer novemb review decis state fact uk transpos direct nation law uk act infring direct director gener dg repli januari confirm obviou breach commun law subject complaint matter seek remedi uk law satisfi commiss decis complain lodg present complaint ombudsman alleg commiss take uk author court justic inquiri commiss opinion complaint forward commiss opinion commiss observ complain letter commiss date septemb regist secretariat gener octob relev commiss depart examin complaint conclud ground regist letter complaint secretariat gener inform letter date octob dg repli complain novemb alleg infring direct eec transfer undertak complain statement applic educ reform act led unfair dismiss commiss state legisl breach direct educ reform act specif section quot power transfer staff quot deal educ reform transfer categori staff abolit ilea aim protect acquir right employe event transfer undertak commiss articl direct prohibit dismiss place organis reason entail workforc commiss observ disput criteria practic arrang determin employe perform task transfer jurisdict nation bodi relev court tribun complain case alleg infring direct eec equal treatment men women complain statement ilea employe treat favour commiss observ clear inform suppli complain refer discrimin ground sex scope direct complain observ complain made observ commiss opinion decis alleg failur commiss initi infring procedur uk author violat direct eec eec complain main alleg consist fact commiss initi infring procedur uk author violat direct eec eec unfair dismiss educ reform act commiss observ breach direct inform complain novemb decis pursu case ombudsman note complaint concern alleg maladmininstr commiss administr procedur deal complaint infring commun law member state articl procedur administr procedur commiss abid undertak made framework ombudsman initi inquiri pd undertak complain inform outcom investig complaint action infring proceed institut decis close file take action maximum period year date complaint regist present case appear complain letter septemb commiss regist secretariat gener octob repli complain novemb appear januari commiss answer complain letter address presid santer novemb review previou repli repli commiss inform complain obviou breach commun law direct transpos nation uk law complain seek remedi relev uk court tribun jurisdict disput commiss complain event disput nation court seiz preliminari rule court justic interpret applic commun law opinion ombudsman commiss provid complain detail reason breach commun law alleg infring direct eec equal treatment men women commiss observ clear inform suppli complain refer discrimin ground sex scope direct alleg infring direct eec transfer undertak commiss state educ reform act specif section quot power transfer staff quot deal educ reform transfer categori staff abolit ilea aim protect acquir right employe event transfer undertak ombudsman consid case commiss respect undertak made regard articl procedur explain complain reason decid start infring proceed uk author commiss act limit legal author instanc maladministr found conclus basi european ombudsman inquiri complaint appear maladministr european commiss ombudsman decid close case audit contractor decis complaint pd european commiss complaint june mr made complaint european commiss behalf compani complain compani involv varieti commun fund research project involv give rise problem octob court auditor perform audit compani februari court auditor inform dg xiii commiss audit reveal problem commiss review scope contractu commit compani appear total contract manag servic legal base commiss unit coordin fraud prevent uclaf file compani juli compani inform payment commiss suspend octob commiss undertook spot inspect premis compani repres compani particip inspect octob commiss servic refus enter project contract compani involv march commiss ask compani suppli evid addit suppli inspect letter march complain repli letter complain commiss receiv inform commiss behaviour harm compani background complaint lodg ombudsman complain commiss behav unfair manner compani complain put forward compani regularli inform commiss period year execut contract commiss react inform commiss unfairli left compani impress thing order commiss unfairli suspend payment compani hear commiss unfairli exclud compani particip project commiss act undu delai inspect inquiri commiss opinion complaint forward european commiss commiss state audit carri court auditor show import irregular place compani handl commun fund precaut immedi commiss payment compani suspend commiss site inspect made commiss servic confirm find court auditor expenditur statement base real expenditur systemat substanti overcharg staff expens gener expens support document bank statement miss financ oblig impos compani contract question compli report site inspect find final establish commun compani site inspect possibl put forward viewpoint establish report commiss proceed recoveri sum unduli paid concern complain individu grievanc commiss state summari report suppli year compani reveal problem regard conform fact commiss reason start inquir earlier fund compani audit court auditor commiss prompt carri depth inspect involv examin support document support document attach report suppli year concern grievanc commiss state oblig protect commun financ case confront irregular financ justifi commiss withheld payment compani inquir matter site inspect show justifi import amount paid need recov concern grievanc commiss state entitl decid enter contract compani concern commiss state compani accept withdraw futur project concern fourth grievanc commiss found complex legal situat failur part compani provid addit inform dealt matter time undu delai state time inspect establish report meet place insid commiss ensur ordin complain observ observ complain maintain complaint complain stress relev rule greek law compli compani decis scope inquiri complain compani involv contract commiss fund commun resourc approxim year audit compani carri court auditor audit commiss suspend payment compani contract commiss anti fraud unit proceed site inspect compani premis commiss establish irregular commiss enter contract compani issu recoveri order sum paid exist contract complain consid commiss behaviour unfair commiss act undu delai framework case contractu relationship commiss compani concern basic complain question commiss power satisfi perform parti contract recal european ombudsman seek establish parti act conform contract question dealt effect court compet jurisdict possibl hear argument parti relev nation law evalu conflict evid disput issu fact matter good administr public author engag contractu disput privat parti provid ombudsman coher account legal basi action believ view posit justifi unfair treatment commiss grievanc complain reproach commiss react compani report year commiss irregular commit natur commiss detect basi compani period report commiss lead complain thing order ombudsman found commiss explan failur act reason constitut maladministr relat compani concern concern grievanc commiss entitl suspend payment avoid futur contract compani appear commiss order protect financi interest commun face court auditor consid irregular year observ case stood prudenc measur confirm recoveri order issu subsequ commiss compani sum recov import unreason commiss confront court auditor consid irregular sought limit extent financi damag consid expos ombudsman found maladministr aspect complaint concern complain fourth grievanc commiss act undu delai ombudsman observ commiss inspect octob establish report find inspect approxim month pass commiss laps time caus complex legal situat compani failur provid addit inform meet held insid commiss ensur ordin principl good administr requir administr act reason time solv matter reason time determin relat circumst matter instanc complex case dealt import parti involv action context case examin commiss concern larg number contract run year requir involv commiss servic ad commiss disput complain addit inform circumst time spent commiss establish report unreason constitut maladministr conclus basi european ombudsman inquiri complaint appear maladministr european commiss ombudsman decid close case penalti commun milk market regim decis complaint ijh gg european commiss complaint regul adopt publish offici journal pursuant articl enter forc seventh dai public offici journal regul provid penalti purchas dairi milk deliv produc inform nation compet author deliveri year june member provinci author itali lodg complaint ombudsman argu institut eu adopt regul dai appli publish dai appli opinion complianc regul put risk view fact nation author itali made relev instruct form german languag inquiri commiss opinion complaint forward commiss opinion commiss point oblig purchas provid relev inform nation author year establish articl subparagraph regul ec modifi regul ec articl subparagraph regul ec provid penalti case inform suppli time penalti paid amount levi due overrun refer quantiti exce ecu penalti purchas dai late provid inform month commiss perceiv inappropri articl subparagraph modifi regul ec version subparagraph provid penalti amount equal levi due overrun quantiti milk deliv version subparagraph provid inform suppli june increas penalti laid case commun made june june juli june addit minimum amount penalti fix case articl regul ec minimum amount applic basi commiss drew conclus deadlin transmiss relev inform chang regul ec commun made penalti applic origin version regul ec sole except minimum penalti fix articl regul ec expressli provid minimum penalti appli purchas posit result modif fail transmit commun difficulti meet deadlin result lack instruct form german commiss observ oblig purchas provid relev inform establish regul ec applic april purchas member state fulli awar deadlin commiss view connect avail instruct form german languag provis regul ec instruct form provid italian author commiss final note previou administr approach made complain complain observ observ comment commiss receiv complain decis admiss opinion commiss drew attent fact prior administr approach made complain point articl statut ombudsman requir complaint preced quot administr approach quot ombudsman consid present case concern claim brought public interest actio populari prior administr approach necessarili date applic regul ec complain alleg regul ec adopt dai appli publish dai appli difficult purchas dairi milk deliv produc compli oblig forward nation compet author inform deliveri commiss repli relev date fix regul ec notwithstand modif relat penalti complianc oblig introduc regul ec purchas posit fail transmit commun commiss correctli point oblig purchas suppli relev inform nation author year introduc regul ec regul ec deal penalti accru case deadlin respect impact abil purchas compli oblig provid inform impos regul ec fact publish import respect expressli address issu complaint understood queri applic time penalti establish regul ec commiss appear interpret complaint compar penalti fix respect regul discuss question sanction applic respect commiss correctli point minimum penalti provid regul ec pursuant articl regul applic lack instruct form german complain reli fact italian author charg matter relat milk quota made instruct form german languag commiss retort regul ec deadlin fix regul ec instruct form event provid italian author commiss point oblig purchas provid relev inform set regul ec purchas awar oblig alleg lack instruct form german languag affect conclus event respons provid instruct form rest italian author alleg failur italian author examin ombudsman mission consist investig instanc maladministr part commun institut bodi conclus basi european ombudsman inquiri complaint appear maladministr commiss ombudsman close case commiss handl competit case decis complaint european commiss complaint complain nation repres smaller busi firm repres microwav ovenwar mol claim forc ceas trade behaviour enterpris dynopack situat norwai mol complain commiss breach articl ec treati articl dynopack commiss examin complaint find breach ec competit law final inform mol file case close complain claim mol year inform answer question aris complaint lodg commiss complain state commiss refus give mol request inform handl file examin submit document properli commiss wrongli state trade norwai unit kingdom consid trade member state mean ec competit rule complain meet septemb commiss provid mol inform request year inform demonstr commiss handl claim accord proper correct procedur commiss agre trade norwai unit kingdom trade member state refus reopen file commiss state investig bodi reli written submiss administr power insuffici complain true commiss investig power establish area competit law commiss repli complain letter juli inform march mr elliott mep wrote commiss mol case commiss copi letter ombudsman letter ask commiss summari question relat mol case examin carri commiss accuraci statement submit commiss bear mind mol claim evid submit fals mr elliott parliamentari question march question number repli commiss state secreci prevent comment ground decis profession secreci appli action relat alleg fals evid commiss state behaviour dynopack effect trade member state reason interpret ground decis mol properli advis commiss state mol suppli evid alleg infring mol state substant repli receiv request mol provid date instanc request consequ commiss statement flaw mr elliott ask commiss includ answer question repli commiss ombudsman inquiri commiss opinion complaint forward commiss opinion commiss put forward microwav ovenwar mol complain commiss alleg suffer loss behaviour dynopack firm earlier suppli mol accessori microwav oven year dg iv commiss examin complaint numer contact complain letter inform discuss shown tabl annex opinion outlin commun contact commiss mol commiss mol letter articl regul eec advis commiss envisag reject complaint letter commiss inform complain requir articl ec treati articl met trade member state affect letter complain add evid support complaint commiss inform mol case consid close half year mol ask case reopen mol alleg mismanag handl file question reason lack effect trade member state contact clear mol ceas trade commiss inform mol letter juli detail origin case reopen letter commiss refer call articl letter letter inform mol case close commiss point correspond mol act formal decis reject complaint mol brought matter court instanc request reopen case commiss point examin fact occur firm meantim ceas econom activ commiss point accord case law court instanc sfei commiss ecr ii para commiss requir action complaint denounc practic ceas commiss conclud reopen case involv commiss resourc proport import alleg infring function common market find suffici commun interest justifi reopen investig mol complaint complain letter juli regard commiss acknowledg receipt letter juli argument repeat commiss felt repli call commiss point possess mean nation court hear wit establish verac inform provid parti subject written question mr elliott mep commiss mr elliott wrote directli receiv answer sir leon brittan complain observ observ complain put forward summari point comment fulli commiss list letter repli annex opinion page list lack numer inform discuss mol commiss evid show file fact examin question trade member state affect commiss requir met commiss explain chang view meet septemb commiss answer mol request clarif point final commiss agre trade norwai unit kingdom consid trade member state commiss explain case open articl ec treati articl resubmiss articl ec treati articl allow qualifi trade mol act clear commiss intent respond friend lawyer advis mol commiss answer mol resum contact commiss busi repres fact commiss requir act complaint denounc practic ceas complain put forward newspap articl state commiss act relat case commiss answer letter juli contrari commiss state rais point contrari commiss investig power articl council regul complain agre commiss statement establish verac inform submit administr bodi commiss statement vain find solid evid support mol alleg complain put forward suppli commiss thing copi invoic sign order sworn affidavit import export document bank statement evid complain ask commiss class evid final complain hope commiss give full answer complaint question submit commiss mr elliott mep decis preliminari remark observ complain rais point relat origin complaint point concern request inform clarif commiss includ receiv answer question put forward mr elliott ombudsman find justifi start inquiri point rais complain observ scope origin complaint constitut request inform handl file commiss complain claim file handl examin commiss answer complain letter juli commiss state examin complaint year numer contact complain shown tabl enclos opinion felt repli need letter juli point rais letter handl case commiss enclos tabl commun contact mol complain correctli point page tabl miss tabl show main document file document submit commiss complain copi correspond permit proper evalu handl case document show larg amount correspond commiss mol period year period commiss regularli answer complain commiss answer acknowledg singl letter complain wrote frequent repli found clear correspond place regular basi competit case requir complain receiv reaction materi hand commiss correspond take place frequent long period time ombudsman note misunderstand commiss complain occurr practic problem file show commiss gave complain opportun properli part procedur addit commiss respect procedur foreseen competit case send call articl letter commiss handl file correctli complain alleg file examin recal commiss articl letter februari state carri studi case fulli awar case file commiss fulfil statement properli examin case concern complain letter juli ombudsman note gener letter repli evalu letter ombudsman reveal letter complain juli contain question relat basi commiss close file duti commiss provid clear advic progress procedur commiss decis close case letter juli commiss refer articl letter februari properli dealt issu duti commiss provid clear advic ombudsman note commiss follow procedur foreseen competit case ombudsman find justifi pursu point complaint ombudsman found instanc maladministr relat aspect case commiss opinion trade norwai unit kingdom consid trade member state complain claim commiss consid trade norwai unit kingdom trade member state mean ec competit rule articl ec treati wrongli chang opinion agre complain view trade member state commiss refer articl letter februari state trade member state affect requir articl ec treati met question appear refer articl letter februari letter state quot articl eec concern evid show trade affect behaviour complain direct trade norwai unit kingdom behaviour complain effect trade member state evid case appreci effect trade commiss accept unquest situat alleg dynopack british distributor subsidiari squeez unit kingdom market evid lack show essenti condit appli articl eec fulfil give opportun show opposit move close file sooner conclud provid evid appreci effect trade member state frequent emphasis main obstacl pursu complaint quot read articl letter februari complain appar misunderstood posit commiss clear letter commiss state trade norwai unit kingdom trade member state word quot behaviour complain effect trade member state quot opposit view commiss appear commiss find quot appreci effect trade quot specif case file commiss fact state trade norwai unit kingdom consid trade member state commiss state hand appreci effect trade member state specif case ombudsman found instanc maladministr relat aspect case commiss investig power complain alleg commiss wrongli state investig bodi reli written submiss administr power insuffici complain true commiss investig power establish area competit law commiss state possess mean nation court hear wit establish verac inform provid parti investig power commiss competit case laid council regul case law court justic recognis commiss broad investig power area competit law possess possibl hear wit control verac document submit articl regul commiss quot oral explan spot quot articl appli investig commiss perform premis undertak case law court justic recognis limit privileg incrimin effect undertak requir answer question admiss offenc commiss investig establish commiss call wit seek oral explan remit articl regul natur legal person legitim interest complain commiss accord articl regul clear case law court justic includ obtain decis mean articl ec treati exist alleg infring commiss oblig inquir verac document submit appear commiss break rule principl bind state possess mean nation court hear wit establish verac submit inform ombudsman found instanc maladministr relat aspect case commiss refus reopen file complain resum contact commiss request reopen file commiss inform mol letter juli origin case reopen letter commiss state quot regard request introduc confirm reopen examin case regret note seek commiss examin fact alleg occur justif put forward fals evid suppli time conced alleg infring ceas carri relev econom activ commiss consid requir action complaint denounc practic ceas court instanc case sfei commiss ecr ii paragraph reopen case involv commiss resourc proport import alleg infring function common market suffici commun interest justifi reopen investig complaint quot commiss discretionari power decid competit case action long reason decis letter juli commiss explain find reopen case reason firstli mol ceas trade meant commiss requir examin case shown commiss pursu case relat activ ceas put forward complain power commiss decid case wish examin commiss consid suffici commun interest justifi reopen case reason commiss deni reopen case accord case law commun court ombudsman found commiss act limit legal author deni reopen case ombudsman found instanc maladministr relat aspect case conclus basi ombudsman inquiri complaint appear maladministr european commiss ombudsman decid close case european central bank languag rule commun institut decis complaint vk european central bank complaint march mr made complaint european ombudsman european central bank ecb complain address bank director extern relat dr manfr körber fact inform european central bank websit english commun languag repli dr körber refer cost present inform languag state ecb websit link websit nation central bank provid inform languag complaint ombudsman complain claim ecb compli languag rule commun institut provis inform websit english discriminatori inquiri central bank opinion opinion ecb state websit intend provid public direct mean commun ecb document draft english public english advantag present public origin hand inform delai document prepar languag made websit languag addit major ecb public monthli bulletin annual report publish simultan commun languag ecb languag version link websit nation central bank ecb state view optimum effici timeli budgetari constraint consid solut adopt justifi compromis time bank point establish year ago confid step direct suggest complain visibl due complain observ complain make observ decis complain alleg provis inform ecb websit english discriminatori consid ecb compli languag rule commun institut ecb explain document draft english publish websit english reason cost effici order make public quickli websit link websit nation central bank inform languag ombudsman awar provis commun law languag prevent commun bodi publish websit public servic document languag draft effect commun requir commun institut bodi provid inform citizen languag opinion appear ecb envisag progress develop provis inform websit commun languag conclus basi appear maladministr european central bank ombudsman close case remark servic citizen ecb websit explain commun languag ecb inform polici relev materi legal text exist commun languag note appear ecb made websit http www ecb int compendium ecb legal instrument offici languag case close reason european commiss taci programm refus pai invoic decis complaint adb european commiss juli organis énergi pour arméni lodg complain european ombudsman claim european commiss refus pai invoic work carri framework contract sign taci programm complaint commiss opinion complain opportun comment inquiri made accord articl treati establish european commun european ombudsman conduct inquiri alleg fact subject legal proceed investig complaint complain inform european ombudsman fact alleg complaint ombudsman subject legal proceed belgian court articl statut ombudsman ombudsman termin consider complaint legal proceed outcom inquiri carri point file action ombudsman decid close case refus admiss competit decis complaint gg european commiss juli mr made complaint european ombudsman refus commiss european commun admit written examin competit complaint forward commiss opinion novemb commiss inform ombudsman complain initi legal proceed court instanc fact put forward complaint complain brought action court instanc ombudsman heard complain issu termin consider complaint decemb accord articl ec treati accord articl statut ombudsman outcom ombudsman inquiri carri point file action case settl institut european commiss complaint infring commun law alleg failur commiss acknowledg complaint decis complaint ov european commiss complaint februari mr made complaint ombudsman alleg failur commiss acknowledg receipt complaint infring commun environment law greek author august complain act behalf greek regist environment chariti complaint commiss alleg violat commun environment law greek author construct dam amari river district rethimnon crete novemb complain remind request acknowledg receipt receiv repli contact secretariat gener commiss telephon februari receiv answer wrote ombudsman investig administr procedur complaint inquiri commiss opinion complaint forward commiss opinion commiss recognis mr made complaint august remind novemb regrett administr error correspond receiv complain promptli regist complaint commiss point order correct failur regist complain letter complaint nε acknowledg receipt complain june inform commiss servic examin complaint commiss final state handl complaint pursu usual procedur opinion commiss recal alleg origin complaint complain observ construct project account pursuant articl direct project neg affect special protect area gorg prasiana complain observ observ receiv complain wrote januari state complaint regist due intervent ombudsman june receiv commun commiss refer fact made initi complaint august request ombudsman inquir outcom complaint decis failur commiss send acknowledg receipt complain alleg commiss acknowledg receipt complaint august repli remind novemb explicitli ask acknowledg receipt commiss observ complaint regist regrett administr error put end failur commiss final regist complaint acknowledg receipt june inform complain servic examin case regist acknowledg receipt complaint commiss settl matter letter januari complain inform ombudsman acknowledg receipt june commun receiv commiss servic regard outcom complaint complain drew attent fact opinion commiss state complaint process usual procedur conclus alleg failur commiss send acknowledg receipt appear commiss opinion complain observ commiss step settl matter satisfi complain ombudsman close case remark point ombudsman note commiss observ framework ombudsman initi inquiri pd complain inform action commiss respons complaint appear complain letter januari june receiv commun action complaint ombudsman forese commiss complain duli inform accord oblig undertaken case reconsider commiss fund project assist victim violenc basqu region decis complaint jma european commiss complaint june region ombudsman basqu region ararteko spain transfer european ombudsman complaint lodg complain behalf ngo institut complaint concern allegedli unjustifi refus commiss extend time scale complet project quot intervención psicoterapéutica con víctima de la violencia de origen político ideológico quot fund commiss servic dg ia commiss grant ecu ngo san sebastian order pai psycholog assist victim polit violenc basqu region spain grant paid period month start septemb european commun human right democratis programm end agre period septemb ngo submit report request extens period month request formal made letter decemb commiss consid request accord basi programm made initi contract expir accept complain inform commiss ngo respons unawar exact date conclus project continu carri establish task provid assist victim terror spent pta extra period exceed amount spent pta commiss ask ngo return unspent fund associ found decis unjustifi proper consider effect project import group citizen basqu region lodg complaint region ombudsman transfer case european ombudsman inquiri commiss opinion complaint forward european commiss comment summari commiss explain background case neg decis prevail rule financi manag request extend period project valid receiv end contract treat simpl contract amend involv retroact approv expenditur commiss ask ngo submit financi report cover specif period origin contract order determin precis amount legitim spent request made return unspent grant fund commiss consid quot sound manag public fund pursuant applic procedur quot march commiss review file take account fact posit impli seek reimburs consider sum spent ngo contractu period request reimburs impos extrem condit complain amount spent pursuit object origin project request commiss reconsid posit decid accept posit propos ngo inform posit repli commiss attach form disput settlement agreement parti accept spend outstand amount activ conform initi agre condit commiss propos settl matter date juli cover period expenditur consid end septemb complain observ observ commiss opinion complain express behalf ngo gratitud ombudsman satisfactori resolut matter complain made remark point outset relat commiss difficult gather inform examin project complain recognis lack experi commun matter inform commiss work send final report septemb ngo forward activ report februari complain recognis ngo overestim work origin contract period view import object project develop complain ask ombudsman support ngo request contract commiss aspect part origin complaint institut opportun comment ombudsman deem aspect ec treati empow european ombudsman inquir instanc maladministr activ commun institut bodi remit ombudsman mediat commun institut order support applic financi assist project complain wrote ombudsman state commiss assur final payment grant made contact respons commiss servic ombudsman inform bank transfer complain place copi bank oper forward complain june decis basi inform provid complain opinion submit european commiss ombudsman conclud case settl european commiss complain full satisfact ombudsman decid close case reimburs grant socrat programm decis complaint european commiss complaint septemb mr made complaint ombudsman treatment applic grant socrat programm fact european commiss demand reimburs grant februari mr teacher public school educ adult appli grant socrat programm dg xxii commiss grant meant widen intellectu horizon low educ women meet peopl situat member state decis award grant commun complain june septemb inform award ecu perform preparatori visit monei final arriv month monei arriv complain occupi examin postpon realis project appear school invit complain preparatori visit spring longer interest continu project complain wrote commiss postpon visit januari receiv repli consid posit answer januari kensington chelsea colleg london establish partnership march commiss complain request reimburs grant complain commiss letter explain situat enclos relev document includ copi partnership agreement kensington chelsea colleg complain receiv remind reimburs request payment letter explain situat receiv unfriendli letter insist repay letter refer fact late payment grant caus complain send bank detail complet complain inquiri commiss opinion complaint forward commiss opinion commiss shortli explain aim socrat programm point delai payment septemb occur complain send commiss bank detail signatur legal repres project commiss express understand fact delai caus problem complain commiss point preparatori visit place time set contract complain chang cooper partner contract decid chang condit contract unilater commiss technic assist offic correct request reimburs grant technic assist offic rule administr irregular place request repay commiss regret situat occur consid account problem complain face decid prolong term agreement visit perform complain fall term commiss final note applic fulfil commit laid term agreement includ give commiss inform chang cooper partner final report commiss make final approv project complain observ observ complain state complain happi fact technic assist offic rule administr irregular place request reimburs grant complain contest chang condit contract unilater refer letter technic assist offic postpon visit fact receiv repli offic complain point circumst intent fulfil commit contract state obviou letter june welcom evalu request submit final report telephon call offic ombudsman complain complain express satisfact fact reimburs request withdrawn decis commiss request reimburs grant commiss request reimburs grant ground complain perform preparatori visit time tabl set contract complain chang condit contract unilater commiss state rule administr irregular place request reimburs grant commiss decid prolong term agreement visit perform complain fall term conclus appear commiss comment complain observ commiss step settl matter satisfi complain ombudsman close case failur commiss issu addendum phare contract decis complaint ijh european commiss complaint februari phare contract sign commiss glasgow citi council council european municip region manag agent estim signific underspend project discuss commiss decid underspend manag agent told commiss addendum prepar addendum start june juli commiss formal accept issu addendum request inform complain deliv commiss octob commiss failur issu addendum contract octob complain complain ombudsman inquiri inform complain februari complain inform ombudsman commiss issu addendum contract payment made addendum commiss opinion complaint forward commiss opinion commiss state examin posit settl disput complain complain observ ombudsman ask complain comment opinion commiss written observ receiv complain telephon call ombudsman servic complain confirm addendum made case origin complaint concern settl state receiv payment addendum appear pursu payment issu stage decis complain complain commiss failur issu addendum phare contract inquiri commiss examin posit issu addendum contract complain express satisfact action commiss conclus appear commiss opinion complain observ commiss step settl matter satisfi complain ombudsman close case reimburs travel cost candid annul test decis complaint pd european commiss complaint novemb mr made complaint european commiss septemb commiss organis written test competit shortli test commiss consid oblig annul test leak question ask applic complain particip test exam venu düsseldorf complain live york bear cost travel ticket york düsseldorf back order part test subsequ annul test consid commiss reimburs cost address commiss subject vain background lodg complaint european ombudsman inquiri commiss opinion opinion commiss regret annul test question explain dispos suffici budgetari fund reimburs applic except charact situat decid reimburs applic travel cost provid particip test organis replac annul reimburs subject maximum limit complain observ observ lodg absenc observ ombudsman servic contact complain complain express satisfact commiss action thank ombudsman intervent decis reimburs travel cost appear commiss opinion step grant complain claim conclus appear commiss opinion complain observ commiss step settl matter satisfi complain ombudsman decid close case payment complain invoic decis complaint jma european commiss complaint decemb mr complaint european ombudsman behalf fiab spanish feder failur european commiss pai amount due contract sign institut alr properli repli numer written request februari fiab sign contract european commiss framework al invest programm term contract complain carri seri initi relat confer repres european union mercosur held march payment contract made instal total amount paid signatur contract conclus meet rest final report approv fact fiab forward relev inform european commiss payment final instal made number occas complain contact commiss servic telephon letter date septemb repli contractor explain situat payment allegedli unsatisfactori situat improv complain lodg complaint european ombudsman behalf fiab letter claim commiss paid amount due institut properli repli request inform inquiri commiss opinion complaint forward european commiss opinion summari programm al invest assist busi latin america set network support centr specialis meet partnership context fiab submit propos organis meet financ jointli privat commun fund ec contribut exce half total estim expenditur commiss paid part contribut april instal paid immedi previous requir commiss approv document submit fiab commiss fiab forward complet document time fiab final report submit novemb relev document commiss remind complain dai submit miss document condit payment final instal commiss recognis late payment due fact extern relat servic reorganis creation joint relex servic scr transfer file task manag made harder deal approxim project includ present problem electron complic scr made great effort close pend al invest file end undertak commiss fiab invoic paid alleg failur servic provid satisfactori repli complain repeat request payment commiss consid servic repli abil deputi head unit dg ib explain situat complain telephon number occas charg payment matter final commiss regret payment delai consid servic prevail circumst complain observ observ complain confirm commiss final paid sum due express gratitud ombudsman behalf fiab complain accept apolog european commiss mention organis claim interest due late payment decid complain underlin problem show ineffici commiss procedur clearer rule complain claim due lack clear procedur guidelin commun level european citizen expect ec administr address complain view set rule govern ec administr procedur similar number member state decis basi inform provid complain observ submit european commiss ombudsman conclud case settl european commiss complain satisfact background european ombudsman decid close case remark ombudsman receiv number complaint refer instanc maladministr avoid clear inform administr duti commun staff citizen order correct deficit ombudsman launch initi inquiri novemb exist public access commun institut bodi code good administr behaviour offici relat public oi ov failur repli inter region project decis complaint xd adb european commiss complaint februari complain address letter european commiss behalf organis address director gener dg xiii aim obtain inform exist direct financi support commiss project promot interlingua modern latin address dg xvi aim inform commiss creation organis promot quot occitani quot region franc itali spain langu oc spoken complain inquir commiss organis receiv answer letter complain contact dg xiii decemb dg xvi novemb explicitli refer previou correspond letter repli complain consid neg attitud commiss import initi ask european ombudsman investig matter inquiri commiss opinion opinion european commiss complaint summari letter address dg xiii commiss recognis receiv duli attribut head unit xiii commiss deepli regret follow stress failur repli caus administr problem mean impli neg attitud issu concern complain gener reorganis dg xiii task unit xiii transfer unit xiii prepar answer complain letter march letter address dg xvi concern commiss regret proper repli complain state mean denot neg attitud occitanian cultur put forward larg amount work dealt dg xvi explain failur repli justifi opinion ombudsman commiss explain complain project fund gener tender procedur period call tender involv central european countri interregion oper project fund framework interreg programm complain observ european ombudsman forward commiss opinion complain invit make observ complain send observ septemb complain contact european ombudsman servic telephon inform european ombudsman receiv letter dg xiii meantim receiv call tender interest organis complain thank ombudsman intervent regret delai occur declar fulli satisfi inform obtain commiss decis failur repli request inform complain address depart european commiss ask inform receiv remind intervent european ombudsman commiss acknowledg administr problem led failur repli apologis action settl matter complain inform ombudsman receiv late fulli satisfi answer request call tender interest organis conclus basi european ombudsman inquiri complaint appear commiss step settl matter satisfi complain ombudsman decid close case alleg failur pai commiss decis complaint ip european commiss complaint april mr lodg complaint european ombudsman european commiss failur dg european commiss provid payment euro particip call tender pr ami complain present project promot campaign euro launch european commiss call tender pr ami establish articl call tender applic receiv sum euro particip result select procedur provis contact commiss servic period year mr receiv payment april complain ombudsman commiss failur pai sum question inquiri commiss opinion complaint forward commiss opinion institut confirm payment final made june commiss explain long delai due incorrect transmiss bank detail complain initi refus complain bank receiv payment euro commiss state intens exchang correspond servic complain order solv problem receiv bank detail refer februari procedur payment start transfer sum euro complain june complain observ ombudsman ask complain comment opinion commiss written observ receiv telephon call ombudsman servic complain confirm payment made june satisfact complain thank ombudsman effort resolv case satisfactori decis basi inform provid complain opinion submit european commiss appear case settl commiss complain full satisfact ombudsman decid close case delai reimburs travel expens decis complaint adb european commiss complaint complain occasion invit european commiss expert attend meet brussel commiss reimburs travel expens consid procedur excess long instanc wait half month reimburs context complain touch offici commiss member european parliament express dissatisfact refus particip meet problem regard fact complain repeatedli told delai inher quot system quot held reform ask european ombudsman investig matter inquiri commiss opinion opinion european commiss complaint summari object commiss servic reimburs travel expens expert particip meet organis commiss dai period time director gener dg organis meet gather expert bank ident dg ix fix amount reimburs payment authoris dg xx carri dg xix commiss undertook replac computeris account system sincom end major chang meant acceler reimburs procedur led problem delai final solv march affect deal complain file commiss stress delai suffer complain increas fact fail provid essenti inform due time commiss regret inconveni express determin avoid similar situat complain observ european ombudsman forward european commiss opinion complain invit make observ repli august complain express satisfact work european ombudsman welcom effort made commiss improv reimburs system stress complaint ombudsman aim point gener problem focus case complain reject alleg made commiss late hand inform reimburs claim good faith object commiss offici procedur applic reimburs system inform procedur chang request provid inform promptli complain consid full respons delai lai commiss decis delai reimburs travel expens complain expert occasion invit commiss attend meet organis brussel complain commiss delai reimburs travel expens wish improv reimburs system commiss declar commit improv system delai occur complain case precis attribut difficulti occur system set ombudsman note commiss commit carri reimburs travel expens period dai apologis inconveni caus set effici account system complain express satisfact commiss effort improv reimburs procedur inform ombudsman specif case late payment mention complaint meant malfunct system ombudsman consid investig matter conclus appear european commiss opinion complain observ commiss step settl matter satisfi complain ombudsman decid close case friendli solut achiev ombudsman european commiss full payment interest region ordin decis complaint ijh european commiss complaint septemb mr mcgowan mep made complaint behalf mr complaint relev fact novemb mr nomin act long term observ lto behalf european union elect palestinian council offer daili allow lto arriv east jerusalem deputi head european elector unit ask act region ordin offer recompens respons complain accept work ordin complet mission februari ask commiss pai fee level ordin commiss refus make addit payment complain claim commiss pai differ rate pai coordin daili allow lto calcul inquiri commiss opinion opinion commiss state observ palestinian elect concern activ european commun conduct respons commiss joint action adopt council basi articl treati european union framework common foreign secur polici joint action financ gener budget european commun respons commiss commiss made fund act financi manag joint action conform articl treati european union ec treati salari daili allow financi compens observ coordin determin respect govern council commiss power nomin region ordin fix unilater financi term work commiss state knowledg complain arrang deputi head european elector unit eeu commiss offici repres case eeu power nomin region coordin nomin made council commiss posit acced complain request addit payment initi readi refer matter council decis complain observ summari complain observ claim limit author eeu explain commiss opinion time deputi head eeu assur good faith recompens act ordin embarrass unabl fulfil commit time mission end inquiri septemb ombudsman wrote commiss accept propos refer complaint council request inform council respons octob octob commiss forward ombudsman copi letter servic council octob request council deal matter deem fit advis commiss ombudsman receiv commun commiss council wrote commiss march inform result approach council march commiss answer enclos draft repli common foreign secur polici counsellor contain conclus quot council decis septemb cfsp oj explicitli member european elector unit requir undertak preparatori work remuner cf annex para establish mr effect carri provision basi duti request head unit deputi council consid complain establish special form appoint head deputi head elector unit repres presid power hold articl teu decis action consid implement cfsp measur basi valid deleg power consider materi fact council purview appear power exceed case point expens parti complain quot commiss remark receiv author instruct fund pai complain unsuccessfulli attempt obtain inform council servic telephon mail ombudsman wrote secretari gener council april confirm draft statement inform modal eventu payment complain letter date receiv ombudsman june council inform ombudsman draft statement formal approv council march letter state council financi respons relev treati provis limit decid charg sum commun budget implement budget fall commiss appear misunderstand council commiss case order speed thing council copi letter secretari gener commiss ombudsman servic contact gener secretariat commiss telephon request commiss servic act resolv matter end juli juli complain forward ombudsman copi correspond commiss servic appear commiss dealt matter procedur contractu disput settlement agre pai complain full sum claim interest complain consid satisfactori conclus reach decis complain claim commiss pai differ daili allow receiv european union observ palestinian elect process fee level role region coordin request european elector unit perform work european elector unit carri term joint action council field common foreign secur polici commiss act financi manag joint action council accept principl complain paid work request european elector unit perform commiss subsequ agre pai full sum claim complain interest complain consid satisfactori conclus reach conclus ombudsman inquiri appear friendli solut complaint agre commiss complain ombudsman close case case close critic remark ombudsman european parliament reason failur competit decis complaint pd european parliament complaint mr made complaint ombudsman particip competit pe assist administr german mother tongu organis european parliament complain appli competit success examin includ reserv list notic competit provid ten applic put list complain ten candid commun complain letter subsequ exchang correspond place complain parliament correspond complain put forward want access examin paper want reason fail competit thirdli put forward discrimin fact underli alleg discrimin prepar competit german author made contact european parliament parliament prepar annex inform sheet notic competit sheet provid inform seminar applic attend order prepar competit seminar organis german institut european polici complain receiv inform sheet consid discrimin answer complain letter european parliament inform mark obtain examin european parliament give access examin paper give detail reason failur competit point european parliament invok case law court justic parliament view inform commun violat confidenti deliber select board concern discrimin issu parliament state power regard dissemin relev inform ensur equal treatment applic background complain lodg complaint european ombudsman complaint alleg european parliament commit maladministr refus access examin paper fail give reason fail competit discrimin support alleg complain put forward nation law applic extens receiv inform support alleg complain put forward principl good administr requir administr give reason decis question concern alleg complain put forward european parliament fail ensur applic receiv inform sheet question state thing made contact commun inform offic germani commiss parliament offic knowledg inform sheet question receiv inform sheet fewer chanc succeed competit discrimin comparison applic inquiri parliament opinion complaint forward european parliament opinion parliament maintain posit correspond preced complaint complain observ observ complain maintain complaint inquiri care examin parliament opinion complain observ ombudsman address european parliament obtain detail inform procedur parliament order ensur dissemin inform sheet applic ombudsman ask inspect parliament file parliament opinion opinion parliament explain procedur ensur dissemin inform sheet advertis made european parliament competit applic address parliament central servic inform offic bonn order obtain notic competit servic possess inform sheet case applic address represent inform offic commun german speak countri parliament address offic order underlin import hand inform sheet question applic request notic competit parliament particip preparatori seminar guarante success competit applic failur competit due absenc inform sheet difficult establish complain observ observ complain put forward appar formal legal basi european parliament accept dissemin inform preparatori seminar repeat contact inform offic germani knowledg inform sheet question inspect purpos inspect verifi complain examin paper mark accord principl good administr select board wide discretionari power assess applic competit assess set case manifest violat rule principl bind select board inspect show violat appear parliament possess correct version complain examin paper decis access examin paper present state commun law appear legal oblig select board disclos examin paper applic concern request hand appear oblig select board refus disclosur question principl good administr requir administr give access examin paper question subject ombudsman initi inquiri pd ombudsman inquir aspect present complaint failur give reason appear forego present state commun law legal oblig select board disclos examin paper applic concern request regard wide discret select board recognis commun court import select board compli requir follow case law commun court principl good administr select board provid applic reason understand decis board present case select board commun mark obtain applic meet requir ombudsman address critic remark european parliament effect discrimin firstli observ appear provis hinder european parliament accept govern request dissemin inform preparatori seminar competit accept request european parliament compli rule principl bind obviou european parliament step ensur dissemin inform sheet undertaken dissemin establish complain receiv question constitut infring principl equal treatment legal consequ entail address question distinguish inform parliament oblig commun applic organis competit inform clear principl violat parliament fail provid instanc full word examin question applic case inform concern part run competit parliament undertaken dissemin interest german author evid recept inform impact applic perform competit circumst ombudsman find fact applic receiv inform sheet question constitut violat principl equal treatment conclus evid effect parliament undertak measur ensur dissemin inform sheet appear maladministr parliament relat aspect complaint conclus basi european ombudsman inquiri complaint appear make critic remark select board accord case law commun court principl good administr provid applic reason understand decis board ombudsman found insuffici complain request parliament provid detail inform succe competit aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman close case remark inspect parliament file appear file complet state file mark copi complain examin evalu criteria establish select board led ombudsman make remark parliament ensur file competit mark copi applic examin evalu criteria establish select board council european union failur repli decis complaint pd council european union complaint behalf foundat mr lodg complaint european ombudsman council european union put forward council fail answer letter foundat accord ombudsman normal practic case failur repli citizen letter servic contact council telephon hear repli contact vain ombudsman decid open inquiri inquiri council opinion opinion council state letter receiv regist council examin relev servic council care note declar letter contain declaratori natur letter absenc concret question servic decid repli council ad gener strove answer incom letter acknowledg receipt case question ask submit substanti remark complain observ observ receiv complain decis failur repli letter question principl good administr requir administr answer citizen submiss case council decid repli complain declaratori natur letter question moment complaint lodg ombudsman clear council complain expect repli council repli act violat principl good administr ombudsman address critic remark council effect repli letter question subject letter lost topic ombudsman pursu matter conclus basi european ombudsman inquiri complaint appear make critic remark principl good administr requir administr answer citizen submiss case council decid repli complain declaratori natur letter question moment complaint lodg ombudsman clear council complain expect repli council repli act violat principl good administr aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman decid close case european commiss commiss respons examin claim irregular ec fund project decis complaint jma european commiss complaint februari region ombudsman andalusia transfer european ombudsman complaint involv alleg failur commiss properli account environment consequ project financ cohes structur fund garrucha area almería januari complain written director gener dg xvi commiss inform servic financ nearbi project town garrucha almería natur incompat complain argu commiss rais great concern local popul fishermen tourist copi letter addit inform region ombudsman andalusia open inquiri matter role local region author authoris project inform european ombudsman alleg maladministr part european commiss project involv rehabilit garrucha beach project carri commun contribut total cost ec fund extens commerci harbour town project develop vicin enlarg harbour garrucha larg ship allow dock beach regener result complain argu bath water area possibl meet exist ec environment standard project carri wish major local popul favour choic nearbi harbour carbonera complain region govern provid mislead inform relev commiss servic order ensur commun fund document submit environment impact assess project inaccur includ relev consider inquiri commiss opinion complaint forward commiss opinion commiss situat brought attent project receiv commun fund regener garrucha beach cohes fund enlarg citi harbour structur fund commiss approv fund project appear meet criteria elig compli relev ec environment provis enlarg local harbour commiss state project compli applic rule provis direct eec environment impact assess privat public project develop carri environment assess subject public comment consult relev spanish author establish final environment impact assess includ correct measur document publish offici journal provinc almería juli basi inform commiss conclud project breach provis direct eec commiss point initi select undertaken region govern andalusia author includ project oper programm period commiss underlin select made compet author power due respect criteria manag ec structur fund base subsidiar partnership principl inform potenti incompat project commiss servic rais matter spanish author written repli spanish ministri transport environ commiss inform project enlarg harbour extend length impact nearbi beach neglig view inform commiss conclud reason oppos fund project seemingli compli commun environment direct appear incompat complain observ observ commiss opinion complain object commiss view environment impact assess project enlarg local harbour compli ec requir state complain environment statement carri develop subject proper public consult contain error includ mislead inform final environment assess omit relev inform effect enlarg harbour nearbi beach basi alleg superior court andalusia decid suspend temporarili project judgement case render support alleg complain enclos pictur show proxim ship enter enlarg harbour beach regener inform novemb region ombudsman andalusia wrote european ombudsman inform offic decid termin consider inquiri complaint learnt region court matter nation author respons violat legal rule authoris project decis scope case european ombudsman problem denounc complain origin allegedli mislead inform submit respons spanish author commiss ensur commun financ project import recal ec treati empow european ombudsman inquir instanc maladministr activ commun institut bodi statut european ombudsman specif action author person subject complaint ombudsman basi provis ombudsman inquiri direct examin maladministr european commiss alleg failur commiss irregular brought attent complain alleg commiss fail properli irregular brought attent project financ commun fund garrucha almería alleg involv complianc project extend harbour garrucha relev ec environment direct ii mutual incompat commiss basi inform receiv appear enlarg harbour garrucha subject environment impact assess line criteria set direct eec institut inform identifi potenti infring direct case incompat enlarg local harbour regener nearbi beach commiss decid set claim reli assur spanish author order evalu case instanc maladministr commiss establish relev legal oblig incumb institut rule relat implement econom social cohes provid articl ec treati laid regul eec amend regul eec refer exist financi instrument regul ec specif cohes fund make type fund compat ec rule laid articl par regul eec quot measur financ structur fund receiv assist financi instrument conform provis treati instrument adopt pursuant thereto commun polici includ environment protect quot implement provis commiss pursuit task commiss ensur effect monitor apprais evalu assist fund close cooper member state mean achiev task commiss nation author suppli detail inform nation report control document expenditur power carri spot check principl good administr requir commiss carri duti art par regul eec due dilig impli event claim potenti irregular involv commun fund project commiss reason step verifi accuraci inform receiv case commiss conclud breach ec environment law place fund continu order reach conclus commiss account fact formal environment impact assess project undertaken nation author respons state written repli project compat inform suppli ombudsman appear commiss consid environment claim made complain ombudsman conclud commiss reason step ensur commun fund project compli ec law polici conclus basi european ombudsman inquiri complaint appear make critic remark principl good administr requir commiss carri duti art par regul eec due dilig impli event claim potenti irregular involv commun fund project commiss reason step verifi accuraci inform receiv case commiss conclud breach ec environment law place fund continu order reach conclus commiss account fact formal environment impact assess project undertaken respons nation author state written repli project compat inform suppli ombudsman appear commiss consid environment claim made complain ombudsman conclud commiss reason step ensur commun fund project compli ec law polici aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman close case failur give reason close file complaint decis complaint pd european commiss complaint april mr complain ombudsman commiss fail ensur spanish author compli oblig direct eec complain belgian nation hold belgian diploma quot licenc en traduct quot deliv univers mon complain ask spanish author recognis diploma profession activ spain languag teacher request submit direct eec lai gener system recognit higher educ diploma award complet profession educ train year durat oj direct concern pure academ recognit recognit view call regul profess profess spain complain consid regul mean direct quot profesor de escuela oficial de idioma quot quot profesor de educación secundaria quot concern profess complain appli competit enter spanish civil servic quot profesor de escuela oficial de idioma quot appar complain succeed competit appoint annul ground submit requir document attest hold diploma post concern profess complain appli spanish author compet recognit diploma teach french english spanish author observ belgian legisl diploma entitl teach quot agrégat quot quot certificat aptitud pédagogiqu quot cap observ spanish legisl requir possess cap dispens requir case person question year teach experi establish level establish complain time possess cap spanish author reject complain request articl direct member state facilit recognit diploma allow citizen undertak part educ miss obtain recognit basi complain requir cap spanish teach establish allow access profess quot profesor de educación secundaria quot teach french english complain consid origin action spanish author contrari mention direct complain want access profess retroact effect argument underli view concern quot profesor de educación secundaria quot summaris notic competit enter spanish civil servic quot profesor de enseñanza secundaria quot provis year teach experi dispens cap requir complain year teach experi spanish acquir belgium complain consid belgian experi account complain approach spanish author subject approach appar vain februari complain lodg complaint european commiss letter march dg xv commiss acknowledg receipt complaint complaint gave rise extens correspond complain servic respons commiss belgian spanish author moment complain start dg complain commiss servic contact telephon commiss process complaint complain continu deal spanish author view make chang posit letter march commiss notifi complain commiss decid close file complaint letter paragraph commiss decid close case basi case law court justic individu challeng commiss decis initi infring proceed background complain lodg complaint european ombudsman complaint firstli put forward commiss long deal origin complaint alleg commiss archiv complaint spanish author continu refus acknowledg complain profession experi ground experi obtain spain belgium complaint complain refer commiss examin situat profess quot profesor de educación secundaria quot annex complaint number certif belgian author complain teach experi certif appear complain languag cours spanish adult level secondari school certif expressli mention complain diploma cover direct eec letter septemb dg complain annex letter contrari articl ec treati spanish author experi belgium ground obtain spain inquiri commiss opinion complaint forward commiss opinion commiss firstli state discretionari power initi infring proceed member state document forward ombudsman complain gave repres vision file commiss annex list correspond file concern time examin complaint commiss acknowledg process complaint take year exceed normal time limit set deal citizen complaint commiss observ lodg complaint complain continu submit contradictori element commiss account process complaint subject matter recognit diploma commiss contact spanish belgian author repli delai concern decis close file complaint commiss state attest deliv belgian author contradict evid file inform gener natur commiss possess kind diploma question commiss contact belgian author confirm quot licenc quot quot agrégat quot cap consid diploma mean direct eec commiss recal preliminari condit recognit direct diploma question access profess state origin direct appli holder diploma exercis state origin profess recognit sought member state basi inform belgian author spanish author complain fall direct concern claim spanish author refus recognis complain profession experi ground obtain belgium commiss state persist pursu matter lodg complaint ombudsman commiss state view condit contrari articl ec treati sought obtain spanish author accept view commiss commun complain complain observ observ complain maintain complaint forward document appear complain lodg court action spanish court subject matter belgian author inform spanish author quot licenc quot holder teach teach establish encount holder quot licenc quot cap quot agrégat quot labour market commiss express view civil servic quot profesor de escuela oficial de idioma quot regul profess mean direct spanish author continu held opinion civil servic quot profesor de escuela oficial de idioma quot unregul profess direct appli document resolut discrep view commiss spanish author impact situat complain decis time deal complaint complain consid instanc maladministr form avoid delai commiss process complaint year take stand ombudsman observ complaint simpl commiss evidenc consider time case pend repli nation author commiss remind list correspond submit commiss point passiv commiss side ombudsman found maladministr commiss aspect complaint commiss decis close file complain consid commiss decis close file unjustifi continu experi problem spanish author recognis diploma effect take stand ombudsman firstli observ complaint show problem relat recognit diploma citizen experi exercis free movement cornerston commun face problem citizen turn commiss guardian treati possess expertis entitl expect dilig effici examin commiss case basi copi submit commiss letter reason doubt commiss activ dilig undertaken examin complaint question commiss decis close file lacon gave reason decis decis context previou correspond complain decis left fundament question materi complain unansw commiss found infring found infring decid pursu exercis discretionari power decis permit ombudsman ascertain commiss act limit legal author principl good administr requir administr give reason decis take citizen concern reason essenti citizen confid administr transpar administr decis make case appear commiss gave reason decis close file citizen complaint lack reason mitig commiss previou correspond complain failur give reason left citizen fundament question unansw commiss fail compli requir principl good administr appear complain lodg court case spanish author subject matter complaint commiss ombudsman find reason inquir aspect complaint conclus basi ombudsman inquiri complaint appear issu critic remark principl good administr requir administr give reason decis take citizen concern reason essenti citizen confid administr transpar administr decis make case appear commiss gave reason decis close file citizen complaint lack reason mitig commiss previou correspond complain failur give reason left citizen fundament question unansw commiss fail compli requir principl good administr aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman close case alleg failur european commiss properli monitor disburs commun fund public access commiss document decis complaint jma european commiss complaint mr lodg complaint european ombudsman alleg failur european commiss properli monitor disburs fund european social fund esf region campania itali give inform complain matter behalf group firm italian region campania complain sought receiv commun assist implement project request financ programm fund european social fund esf region view request put forward region author commiss grant esf financ number project carri campania fund disburs period payment final recipi aid campanian author encount problem year commun made disburs payment made view situat complain lodg complaint septemb european commiss author region campania letter complain claim multipl irregular manag commun fund respons region author novemb complain wrote director gener european commiss ask copi commiss decis relat grant financi aid decis decemb complain term decis relev defens right receiv repli commiss complain wrote februari inform outcom complaint complain consid commiss satisfactori respons claim wrote ombudsman letter complain state european commiss fail monitor region campania properli distribut esf payment final beneficiari initi infring proceed italian author institut decid suspend esf payment region inform complain develop letter formal complaint servic septemb februari repli complain request copi commiss decis grant aid campania decis decemb inquiri ombudsman recal ec treati empow inquir instanc maladministr activ commun institut bodi statut european ombudsman specif action author person subject complaint ombudsman basi provis ombudsman inquiri direct examin maladministr european commiss commiss opinion complaint forward european commiss opinion summari commiss underlin beneficiari financi contribut region campania author sole respons disburs fund applic quot support posit provis articl regul eec amend regul ec commiss explain compet author campania submit relev document justifi complet financi oper aid requir art par regul eec amend regul ce commiss request campanian author provid evid payment final beneficiari ec assist carri commiss gave detail irregular identifi implement programm view exist potenti problem unveil march visit situ carri group expert commiss result inspect appear number administr irregular made region author implement programm irregular disburs ec fund region subject legal proceed nation court view situat commiss decid suspend financi contribut prevent measur protect commun gener interest legal proceed conclud complain request access copi commiss decis decemb commiss state document address member state aim publish access legal basi commiss conclud underlin relev case demonstr number letter exchang complain nation author inspect carri commiss opinion includ refer claim made complain initi infring proceed italian author connect situat alleg failur inform complain handl formal letter complaint complain observ observ commiss opinion complain maintain origin claim stress failur commiss properli monitor correct applic commun law nation author view commiss properli carri role guardian treati complain consid commiss decid suspend financi support region open infring proceed respons italian author basi articl art ec treati concern request access copi decis decemb complain contest commiss explan confirm access decis concern decis alleg failur european commiss properli monitor disburs commun fund complain claim commiss properli monitor disburs esf fund region campania shown exist numer irregular complain mention commiss fail act order guarante time payment final beneficiari nation author commiss recognis exist number problem implement esf programm region author campania acknowledg specif region author pai grant final beneficiari undu delai failur submit financi report oper carri order assess magnitud alleg irregular commiss servic carri site inspect march novemb june light find mission take consider judici proceed launch region author commiss decid suspend disburs fund basi art regul eec amend regul ec late payment beneficiari commiss underlin matter fall remit nation author letter june servic wrote region author campania request detail failur reimburs final beneficiari basic principl commun polici econom social cohes call quot partnership quot actor involv process laid rule govern activ ec structur fund commun oper carri close consult commiss member state concern compet author bodi nation region local level partnership conduct full complianc respect institut legal financi power partner disburs esf fund relev regul set clear divis respons actor applic partnership principl commiss respons payment nation region local author refer applic aid submit member state respons payment final beneficiari rest member state quot ensur beneficiari receiv advanc payment quot face irregular condit programm implement commiss conduct suitabl investig respons author heard reduc suspend assist relat programm oper light rule ombudsman consid commiss fail act final recipi financi assist power ly member state due respect partnership principl institut author place substitut respons nation author channel contribut directli final beneficiari action commiss respons alleg irregular handl esf fund region appear line relev legal provis govern institut role monitor evalu assist structur fund inform submit complain indic commiss exceed power fail act accord ombudsman consid maladministr aspect case infring procedur provid art ec treati power art regul eec amend regul ec commiss decid suspend esf assist region campania complain consid institut start parallel infring proceed italian author commun court state similar case procedur suspens reduct commun financi assist art regul eec independ distinct procedur aim obtain declar conduct member state breach commun law art ec treati procedur serv aim subject rule ombudsman conclud aspect case constitut instanc maladministr inform forward complain formal letter complaint septemb februari complain address formal letter complaint european commiss letter standard model publish commun offici journal quot complaint commiss european commun failur compli commun law quot complain claim respons commiss servic properli inform follow complaint commiss make specif refer opinion aspect case extens exchang correspond complain standard complaint form publish offici journal commiss expressli quot individu lodg complaint commiss practic measur opinion infring commun provis quot refer number administr safeguard institut undertook respect complain benefit safeguard includ quot acknowledg receipt complain complaint regist complain inform action respons complaint includ represent made nation author commun bodi undertak concern complain inform infring proceed commiss intend institut member state result complaint quot basi inform provid complain commiss rebut previou administr safeguard includ standard complaint form publish commiss respect handl formal letter complaint complain ombudsman conclud failur commiss constitut instanc maladministr public access decis grant esf fund region complain claim complaint commiss reject request novemb access copi commiss decis financi contribut region campania esf decis decemb refus complain view unjustifi access document relev legal proceed underwai nation court complain properli defend right commiss argu opinion type decis address member state aim publish access document legal basi context ombudsman recal februari commiss adopt decis public access commiss document aim decis give effect principl largest access citizen inform view strengthen democrat natur institut trust public administr commun court held decis measur confer citizen legal right access document held commiss intend appli gener request access document access commiss document refus institut basi except list code conduct annex decis except refer protect public interest public secur intern relat monetari stabil court proceed inspect investig individu privaci commerci industri secreci commun financi interest confidenti except directli concern ident addresse document potenti public commiss reli specif exempt provid decis justifi refus provid document request complain absenc justif ombudsman conclud commiss properli request light commiss decis failur constitut instanc maladministr ombudsman address critic remark commiss aspect case conclus ombudsman inquiri case reveal case maladministr part european commiss appear make critic remark standard complaint form publish offici journal commiss expressli quot individu lodg complaint commiss practic measur opinion infring commun provis quot refer number administr safeguard institut undertook respect complain benefit safeguard includ quot acknowledg receipt complain complaint regist complain inform action respons complaint includ represent made nation author commun bodi undertak concern complain inform infring proceed commiss intend institut member state result complaint quot basi inform provid complain commiss rebut previou administr safeguard includ standard complaint form publish commiss respect commiss handl formal letter complaint complain aspect case concern procedur relat specif event past pursu friendli settlement matter access commiss document refus institut basi except list code conduct annex decis except refer protect public interest public secur intern relat monetari stabil court proceed inspect investig individu privaci commerci industri secreci commun financi interest confidenti except directli concern ident addresse document potenti public commiss reli specif exempt provid decis justifi refus provid document request complain absenc justif ombudsman conclud commiss properli request light commiss decis commiss decis expressli applic confirmatori applic access document reject inform possibl complaint ombudsman ombudsman critic remark impli commiss reconsid reject complain applic novemb give access document request except contain decis appli commiss carri reconsider commun result complain ombudsman close case refus access document relat court proceed decis complaint jma european commiss complaint june attornei act behalf group italian wine grower lodg complaint ombudsman allegedli unjustifi refus commiss give access document letter februari march director gener vi secretari gener commiss complain request access commiss document request work document commiss estim compulsori distil produc tabl wine wine year complain request document order prove calcul amount distil member state made discriminatori manner result itali significantli penalis alleg italian wine grower requir distil greater quantiti wine member state product condit similar commiss calcul incomprehens complain believ commiss appli refer percentag member state determin respect amount distil quantiti hl itali calcul basi inaccur nation data complaint made basi commiss decis public access commiss document commiss reject initi applic repli date march commiss servic inform complain decis commiss open compulsori distil wine year subject judici proceed court justic commiss refus releas relev document base except provid decis protect public interest relat confirmatori applic complain secretari gener commiss firstli inform view larg number document request decis month secretari gener letter complain confirm refus confirmatori applic letter complain address request directli court justic author empow disclos procedur document establish articl statut articl rule procedur view refus commiss complain ask ombudsman start inquiri matter investig instanc maladministr place inquiri commiss opinion complaint forward commiss summari commiss opinion made point complain request access commiss document calcul compulsori distil tabl wine respect wine year materi serv factual support refer commiss enact regul eec februari open compulsori distil produc tabl wine respect wine year commiss point legal regul conform commun law subject action pend court justic european commun preliminari rule situat institut agre releas request document action imperil defenc public interest judici proceed commiss consid empow deni access basi except provid decis public access refus access document disclosur undermin protect public interest commiss state complain address request disclosur document directli court justic institut order releas document commiss deni access case quot higher reason quot refer fact case bear similar matter pend court instanc case interporc im und export gmbh commiss complain observ observ complain contest reason commiss refus disclos request document disagre consider document part court proceed ensu applic except relat protect public interest complain argu document relat ongo proceed court justic part court proceed prepar court case exist independ proceed consid mere administr document complain argu basi exist commun case law commiss deni access document except decis reason request document motiv refus complain alleg case contrast commiss simpli deni access basi protect public interest give accur reason strike balanc defenc right citizen access document decis refus access document connect court proceed access commiss work document assess compulsori distil wine year refus basi protect public interest provid indent except commiss decis public access commiss document repli confirmatori applic commiss point request document instrument enact commiss regul ec open compulsori distil wine year legal contest court justic argu complain address request document directli court justic commiss conclud quot protect public interest case court proceed power framework code conduct refus access document relat pend legal case quot except gener principl access commiss document base protect public interest document issu connect court proceed includ decis court instanc european commun call defin scope except gener principl court state quot distinct drawn document draft commiss purpos court case document exist independ proceed applic except base protect public interest justifi respect categori document quot ombudsman note document request complain prepar evalu legisl option commiss creat serv purpos context court proceed document independ court case legal commiss regul eec laid ground line case law commun court ombudsman consid commiss wrongli refus access commiss document ground document question connect court proceed action constitut instanc maladministr ombudsman consid make critic remark commiss aspect case reason refus specif document letter ombudsman complain argu commiss refus request compli establish commun case law refer specif document ombudsman conclud commiss reconsid decis case assess merit addit claim conclus ombudsman inquiri case reveal case maladministr part european commiss appear make critic remark ombudsman note document request complain prepar evalu legisl option commiss creat serv purpos context court proceed document independ court case legal commiss regul eec laid ground line case law commun court ombudsman consid commiss wrongli refus access commiss document ground document question connect court proceed action constitut instanc maladministr commiss decis expressli applic confirmatori applic access document reject inform possibl complaint ombudsman ombudsman critic remark impli commiss reconsid complain confirmatori applic date march give access document request except contain decis appli commiss carri reconsider commun result complain ombudsman close case commiss procedur investig alleg infring articl ec decis complaint ijh european commiss complaint august septemb mr complain ombudsman commiss dg xi previous complain commiss plan construct financ commun dual carriagewai road area ballyseedi wood trale counti kerri ireland area classifi prioriti habitat habitat direct direct eec conserv natur habitat wild flora fauna dissatisfi commiss investig matter proceed complain ombudsman put forward summari point commiss fail ensur adequ scientif apprais plan dual carriagewai insist irish author produc environment impact assess direct eec establish environment import ballyseedi wood line direct base decis inform inform submit irish author commiss fail perform visit site send expert order obtain independ inform ii procedur commiss unfair irish author put posit objector limit resourc commiss irish author year respond commiss investig gave objector week comment standpoint irish author commiss suppli report submit irish author refer kerri counti council access report inquiri commiss opinion complaint forward commiss opinion commiss note ballyseedi wood identifi residu alluvi forest prioriti habitat type purpos direct eec irish author ballyseedi wood site ireland propos special area conserv habitat type direct procedur commiss claim carri correctli objector treat fairli complaint regist januari number initi evalu represent member state place march juli letter complain explain represent made member state august irish author respond june commiss inform complain juli respons invit comment week commiss assess receiv inform commun fund project commiss await outcom investig commiss comment durat investig exceed period year gener foreseen conclus investig complaint explain fact complaint rais complex technic scientif issu requir time proper evalu project proceed time investig detriment arisen commiss point fact irish author fail complet formal irish list site intend conserv direct eec subject separ infring procedur address issu complain alleg week comment irish author respons short commiss state posit complain member state member state oblig suppli commiss inform oblig impos complain consequ member state meet commiss request deadlin respons contrast complain face similar consequ commiss state week reason compar analog nation process commiss state rule access document provid complain report author hand kerri counti council oblig provid access report direct eec freedom access inform environ complianc project direct eec subject investig complain invit comment respons irish author comment account question commiss send expert visit site commiss state rule possibl site visit visit made connect import habitat threat date complaint ombudsman site visit requir obtain inform evalu thereof dealt satisfactorili correspond final commiss state complain fulli inform critic stage investig meet place complain commiss servic autumn commiss conclud state complain inform develop complain observ observ complain maintain complaint made point objector told week comment extens report irish author gave hope rais monei find expert counter argument present time allow total unreason unfortun report full flaw commiss accur procedur make irish author complain possess expert suppli commiss expert greater time complain manag obtain expert opinion report irish state expert found error fact complain obtain report kerri counti council complain point commiss firstli guard anonym complain refer adversari obtain relev report complain underlin complaint staff commiss establish procedur unfair complain left unreason unfair advantag member state massiv resourc inquiri care consider commiss opinion complain observ ombudsman deem inquiri purpos ombudsman request inform commiss firstli opinion rule access document quot quot provid complain request report commiss criteria stage find undertak visit site respons commiss state formal request complain report produc kerri counti council commiss rule access document refer complain author possibl visit site commiss inform ombudsman specif criteria decid stage site visit site visit gener occur need understand fact practic case tend present uniqu set circumst commiss explain prematur perform visit site stage complaint lodg ombudsman stage receiv member state complain submiss commiss found carri studi aspect case studi includ site visit commiss staff visit interview conduct expert engag commiss behalf studi conclud propos trale dual carriagewai breach eu polici law respect environment impact assess direct habitat direct decis financ project reconsid commiss copi mention studi ombudsman inform ombudsman copi studi provid directli complain complain express satisfact outcom studi point receiv inform notic final decis commiss gener issu procedur complain express concern mention independ committe expert complaint ombudsman complain state request report kerri counti council reveal ident complain request obtain report receiv letter kerri counti council send copi document letter commiss decis alleg failur ensur adequ scientif apprais plan dual carriagewai complain alleg commiss fail ensur adequ scientif apprais plan trale dual carriagewai fail insist irish author produc environment impact assess direct eec fail perform visit site send expert obtain independ inform principl good administr requir commiss base decis involv scientif assess accur inform ensur opportun critic apprais relev data opinion heard submiss member state complain inadequ purpos commiss step ensur obtain accur inform ombudsman inquiri commiss emploi expert carri environment studi plan dual carriagewai part investig project complianc direct eec complain express satisfact conclus studi aspect case appear commiss step settl matter satisfi complain fair procedur complain alleg procedur commiss unfair irish author put posit objector commiss gave irish author year respond investig objector week comment irish respons complain object fact commiss suppli report submit irish author refer kerri counti council jeopardis anonym complain gener procedur adopt commiss ombudsman inquiri show complaint regist commiss complain inform represent made irish author respons invit comment commiss servic met complain evalu respons member state comment objector commiss engag expert perform studi aspect case includ visit site commiss inform complain outcom studi time investig exceed normal period year commiss explain refer complex technic scientif issu rais appear gener commiss act accord principl good administr respect procedur commit ombudsman initi inquiri pd commiss state complain inform develop investig line commit gave ombudsman initi inquiri claim week time limit repli short commiss point unlik member state complain oblig repli commiss claim week compar period allow analog nation procedur failur suppli complain report invit comment commiss state rule access document suppli report author queri ombudsman commiss state rule access document allow refer complain author report principl good administr time limit reason unreason commiss base time limit week comment comparison analog nation procedur commiss suppli complain materi comment circumst commiss willing extend time limit request order account extra time need complain obtain relev materi principl good administr administr bodi promis citizen standard form commiss invit individu submit complaint undertak observ customari rule confidenti investig complaint oblig complain comment member state respons possibl particip normal part investig procedur commiss requir complain obtain report comment author member state investig complain sacrific anonym order particip investig complaint requir commiss fail promis made standard form conclus basi ombudsman inquiri aspect complaint appear commiss comment complain observ commiss step settl matter satisfi complain basi ombudsman inquiri aspect complaint make critic remark principl good administr time limit reason unreason commiss base time limit week comment comparison analog nation procedur commiss suppli complain materi comment circumst commiss willing extend time limit request order account extra time need complain obtain relev materi principl good administr administr bodi promis citizen standard form commiss invit individu submit complaint undertak observ customari rule confidenti investig complaint oblig complain comment member state respons possibl particip normal part investig procedur commiss requir complain obtain report comment author member state investig complain sacrific anonym order particip investig complaint requir commiss fail promis made standard form aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman close case remark ombudsman note commiss procedur investig complaint infring commun law member state organis normal administr procedur complain treat parti normal administr procedur commiss suppli complain document invit comment unansw letter decis complaint xd adb european commiss complaint januari mr complain ombudsman commiss failur answer letter novemb mr complaint commiss french csg contribut social généralisé crd contribut pour le recouvr de la dett social receiv repli contact commiss represent pari ask commiss represent marseil act failur repli final complain turn nonprofit make organis quot la maison de europ quot perpignan contact complain receiv answer brochur european ombudsman quot centr inform sur europ sourc europ quot pari inquiri commiss opinion complaint forward commiss opinion commiss complaint summari issu rais complain letter commiss subject infring procedur brought court justic simultan dealt director gener dg xv dg commiss fact case pend court justic substant answer complain request postpon commiss regret hold repli address complain meantim inform request commiss represent marseil commiss state complain live offic geograph zone compet consequ request transmit pari complain relev inform quot sourc europ quot repli ombudsman request februari commiss enclos copi letter complain februari inform infring procedur franc complain observ observ complain put forward repli commiss februari address commiss march remind june wish complaint final regist need lodg complaint inform progress procedur august complain inform ombudsman receiv repli letter march june express doubt regret mention commiss opinion ombudsman inquiri addit difficulti face complain ombudsman touch commiss septemb septemb commiss acknowledg receipt regist complain origin complaint novemb octob complain inform progress infring procedur franc decis failur repli complaint complain put forward receiv repli complaint lodg commiss commiss explain delai caus fact subject matter rais complain time investig court justic commiss apologis absenc hold repli inform contain opinion commiss procedur deal complaint ombudsman framework initi inquiri ref pd quot complaint reach commiss regist secretariat gener except made receiv complaint thing commiss acknowledg receipt letter acknowledg receipt accompani annex set purpos give detail infring proceed quot ombudsman note june framework ombudsman investig commiss expressli recognis problem apologis delai absenc hold repli regret addit request complain complaint lodg novemb formal regist septemb requir addit intervent ombudsman commiss observ framework ombudsman initi inquiri pd except made rule complaint receiv commiss regist time acknowledg receipt fact present case commiss made awar recognis apologis delai hasten regist complaint constitut instanc maladministr failur provid complain inform complain claim didn receiv inform address represent commiss marseil commiss explain request transfer geograph compet represent receiv adequ inform quot centr inform sur europ sourc europ quot pari commiss represent marseil contact compet servic provid complain adequ inform appeal failur repli commiss appear instanc maladministr aspect complaint conclus basi ombudsman inquiri aspect case appear maladministr commiss aspect case concern appear make critic remark commiss observ framework ombudsman initi inquiri pd except made rule complaint receiv commiss regist time acknowledg receipt fact present case commiss made awar recognis apologis delai hasten regist complaint constitut instanc maladministr aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman close case cancel call propos decis complaint ov european commiss complaint januari mr carolin jackson mep made complaint ombudsman behalf foundat alleg maladministr dg xxiii call propos procedur relev fact decemb foundat quot complain quot submit applic respons call propos issu european commiss dg xxiii action favour cooper mutual societi associ foundat programm complain receiv inform dg xxiii outcom applic august commiss announc offici journal state programm cancel reason cancel complain offici inform cancel letter dg xxiii date august parliamentari question octob mr carolin jackson mep found call propos cancel programm receiv authoris council minist miss budget complain contact commiss march june inform outcom applic inform develop dg xxiii repli complain state applic fail meet criteria programm final approv financ complain inform criteria mep complain ombudsman behalf complain alleg summari commiss advertis call propos base programm council approv fail inform complain programm subject council approv subsequ develop delai excess cancel programm inform complain cancel fail inform complain reason cancel programm fact applic fail meet programm criteria inquiri commiss opinion complaint forward commiss opinion commiss state understood cancel call propos caus disappoint share view maladministr commiss recal background legal situat case call propos publish august oj intend financ budget line social economi head budget project cooper mutual societi associ foundat cmaf involv project respect principl laid commiss propos multi annual work programm cmaf propos approv commiss februari submit council adopt decis legal basi decis articl ec treati requir unanim call propos link draft programm commiss believ adopt time end propos fail obtain gener consensu public call propos dg xxiii receiv request financ decemb inter depart group examin project month select project criteria set call propos commentari budget line year meantim order presid court justic septemb join case uk commiss applic interim measur expenditur commiss social exclus poverti base act adopt council put question legal uncertainti commiss decid withdraw propos programm call propos refer juli formal decis cancel call propos withdraw draft programm commiss decid account result evalu carri inter depart group work complet date candid commiss servic usefulli turn decid financ limit number project select submit context call propos propos complain consid elig criteria call propos decis financ project basi commiss commun juli budgetari author legal base maximum amount sec final select project quot signific pilot project quot mean commun august dg xxiii letter candid project select order inform situat background commiss gave explan point rais mr jackson mep alleg commiss publish call propos base programm approv council commiss observ believ accord normal practic programm adopt action financ project continu budgetari year posit reinforc fact budgetari author decid appropri social economi line ground previou year alleg late cancel programm commiss observ withdrew project juli clear chanc late adopt programm alleg failur inform alleg delai commiss state offici journal notic mention programm propos adopt council proceed accord practic time carri preparatori action innov project commiss observ dg xxiii decid legal problem sort juli prepar preliminari repli individu enquiri date commiss give clear answer complain march june commiss state inform applic decis work dai juli unreason delai alleg failur inform reason cancel commiss observ cancel propos programm essenti technic question unrel merit applic decid standard letter complex legal polit reason cancel programm final alleg complain inform applic fail meet criteria programm commiss answer normal practic inform applic final decis stage select procedur complain observ complain submit written observ telephon convers ombudsman offic repres complain state satisfi answer complaint decis advertis call propos base programm approv council alleg concern fact commiss invit applic programm council approv commiss observ believ good faith programm adopt time posit reinforc fact budgetari author decid appropri budget line social economi ground previou year ombudsman note commiss propos council decis relat multi annual work programm cmaf council februari call propos base draft programm publish august appear time commiss believ programm adopt council inform confirm fact call propos mention footnot european parliament econom social committe favour opinion respect plenari session examin propos council complet proceed accord practic carri preparatori action innov project ombudsman consid public call propos date commiss wait draft programm adopt council constitut instanc maladministr alleg late cancel programm juli alleg late cancel programm commiss state withdrew programm juli clear chanc late adopt council commiss state decid account result evalu applic order usefulli turn work carri date principl good administr behaviour requir commiss avoid unnecessari delai action reason explan delai occur present case appear commiss comment answer parliamentari question draft programm endors council end legal uncertainti risen septemb order presid court justic join case expenditur social exclus poverti commiss base act adopt council minist put question circumst ombudsman consid commiss argument relat chanc late adopt council sustain difficulti reason ombudsman consid commiss provid accept consist explan justifi withdrew programm juli end year month draft programm council clear programm endors commiss failur avoid delai decis withdraw programm cancel call propos constitut instanc maladministr alleg failur inform complain alleg commiss inform applic programm subject council approv commiss answer refer notic offici journal ombudsman note notic announc call propos mention examin propos council complet alleg applic inform retain alleg delai inform complain cancel programm previou develop lead cancel commiss state formal decis cancel programm juli inform applic august commiss ad final decis prepar preliminari repli individu inquiri commiss give clear answer complain march june principl good administr behaviour requir commiss person inform evolut file concern legal factual element file present case appear time decemb commiss draft programm approv council legal uncertainti risen order presid court justic septemb complain inform element failur inform constitut instanc maladministr alleg failur give reason cancel complain alleg commiss commun reason cancel programm inform earlier applic meet criteria programm commiss observ standard letter complex legal polit reason cancel programm consid alleg ombudsman note complain stage procedur inform applic fail meet criteria programm programm cancel ombudsman consid contradictori inform complain due confus legal situat commiss creat cancel call propos time select financ project present cancel call principl good administr behaviour commiss consist administr action decis take cancel call propos mean call void legal effect anymor present case appear formal notic publish offici journal august commiss announc call propos cancel reason ombudsman consid cancel call propos juli subsequ financ project present select cancel call commiss fail act consist similarli inform complain reason applic accept cancel call propos realiti project receiv fund call commiss fail act consist fact constitut instanc maladministr conclus basi european ombudsman inquiri complaint appear make critic remark principl good administr behaviour requir commiss avoid unnecessari delai action reason explan delai occur ombudsman consid commiss provid accept consist explan justifi withdrew programm juli end year month draft programm council clear programm endors commiss failur avoid delai decis withdraw programm cancel call propos constitut instanc maladministr principl requir commiss person inform evolut file concern legal factual element file present case appear time decemb commiss draft programm approv council legal uncertainti risen order presid court justic septemb complain inform element failur inform constitut instanc maladministr principl good administr behaviour commiss consist administr action decis take ombudsman consid cancel call propos juli subsequ financ project present select cancel call commiss fail act consist similarli inform complain reason applic accept cancel call propos realiti project receiv fund call commiss fail act consist fact constitut instanc maladministr aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman close case failur provid inform taci consult decis complaint ijh european commiss complaint march mr made complaint european commiss complain fact summari octob septemb complain work resid monitor ec fund taci programm central asia mongolia emploi contract consult compani februari inform team leader commiss servic brussel ask dismiss appar result complaint made leader european union taci programm coordin unit complain fact continu work monitor expiri contract septemb contract renew consult compani subsequ accept employ taci project novemb complain wrote act head unit dg commiss brussel explain circumst surround renew contract subsequ difficulti obtain altern employ consid commiss practic term blacklist ask comment point ask number specif question complaint commiss receiv februari commiss inform time complaint made content commiss approach seek respons complaint decemb commiss servic paragraph repli paragraph state question relat complain contract refer compani emploi paragraph quot stress imposs comment reason tender consult tender taci project part led work tender procedur confidenti knowledg reason consult win tender consult part procedur tender receiv letter state reason win tender winner specul relat eventu complaint fact consult won tender understand don analys comment specul quot dissatisfi repli complain address ombudsman claim commiss inform complaint made chanc answer inquiri commiss opinion commiss opinion includ point commiss direct influenc contractor staff polici decid termin expert contract employ limit qualiti control expert award contract interven contractor perform staff execut contractu oblig satisfactori contractor measur improv perform commiss awar difficulti cooper local author discharg assign action leav contractor sort staff problem ground commiss exert pressur contractor order termin complain employ monitor contract renew decemb contractor propos slightli team monitor includ complain commiss concern replac common occurr longer term assign commiss blacklist complain work quot alleg put forward respect complaint larg base conjectur substanti verif quot complain observ receiv observ complain ombudsman servic attempt contact telephon mail mail septemb complain inform ombudsman septemb januari work taci project russia februari emploi russia resid team leader uk fund project point commiss opinion number point made complaint longer interest seek answer commiss view time pass event question decis complain believ contract taci consult renew pressur commiss complaint wrote commiss complaint inform content opportun answer repli complain letter commiss fail answer question commiss invok ground confidenti reason provid inform request opinion complaint ombudsman commiss similarli fail respond complain matter principl good administr behaviour requir answer correspond help repli question ask commiss evas unhelp respons complain constitut instanc maladministr conclus basi european ombudsman inquiri complaint appear make critic remark repli complain letter commiss fail answer question commiss invok ground confidenti reason provid inform request opinion complaint ombudsman commiss similarli fail respond complain matter principl good administr behaviour requir answer correspond help repli question ask commiss evas unhelp respons complain constitut instanc maladministr complain longer interest seek answer commiss pursu friendli settlement matter ombudsman close case administr financi handl project decis complaint ijh european commiss complaint complaint concern ecotour project quot heritag trail rural regener sustain tourism region bulgaria slovenia quot fund tourism unit commiss dg xxiii complain claim ecotour good relationship project manag project great success commiss mishandl financi aspect project caus ecotour financi loss complain alleg unnecessari delai commiss interim final payment ten month delai lack clariti commiss account system document ecotour suppli ii lack continu project manag complain ecotour good relationship project manag project clear project great success financi control situat chang continu rais issu discuss agre earlier project manag iii commiss made larg reduct final payment replac mention ecotour budget financi report ecotour present interim report commiss recommend seri final financi report increas decreas ecotour made commiss ad reduct budget increas arriv reduc budget iv make interim payment juli commiss accept comment interim report includ financi report financi report contain movement individu budget head ecotour continu project basi wrong interim report wrong final report line interim report commiss refus pai work perform ecotour manual produc ecotour agreement commiss translat document german commiss request inquiri commiss opinion complaint forward commiss opinion commiss accept disput complain commiss concern financi aspect project technic aspect fact technic aspect carri line agreement exempt complain compli financi condit respond alleg commiss put forward summari point interim payment interim report receiv august payment issu decemb delai aros partli fact ecotour chang bank account number commiss regret delai occur concern final payment commiss state delai occur avoid ecotour submit final report statement account june addit inform forward august examin materi autumn commiss decid perform control visit ecotour order clarifi situat control visit place novemb commiss request addit inform ecotour commiss decemb seri correspond relat finalis payment financi control approv final payment march final payment made april ii reduct final payment due requir cost accept elig amount declar financi contribut maximum actual payment depend proof real cost incur individu item exce budget head establish agre budget commiss stress mean real cost incur lower budget subvent reduc proportion commiss approach ecotour project standard tourism action subvent provid insist support document case expenditur claim reduc amount elig expenditur claim indic exce real cost proof adequ disallow expenditur excess budget head constitut approv budget final payment base financi report submit ecotour interim report commiss found financi report broken individu head repres carefulli prepar reassess project total amount increas head increas reduc base final calcul revis budget involv breach rule disadvantag ecotour fact led reduct project expenditur origin budget calcul complain alleg commiss replac budget financi report ecotour order justifi larg reduct final payment unfound iii alleg commiss refus pai work perform unfound disallow cost found inelig case perform work commiss request time sheet proof perform work manual produc ecotour ecotour paid sum ecu present invoic balanc ecu claim ecotour accept absenc proof cost incur iv fact interim report accept comment final report automat accept interim report show project progress approv interim report impli approv expenditur incur final payment subject produc proof expenditur claim lack clariti account system fact larg part complain project account quot kind quot cost requir vigil matter seek proof time sheet pai slip normal reason requir personnel cost complain fulli inform situat contractor provid quot kind quot contribut time sheet commun ecotour meet brussel februari vi lack continu project manag normal practic project manag respons technic aspect project deal financi question project manag technic queri end complain observ observ complain maintain complaint state main issu delai payment lack justif commiss withheld fund complain stress delai interim payment explain ecotour pai delai state commiss quot regret quot final payment complain point month pass visit ecotour payment commiss provid explan delai case delai caus sever financi damag ecotour year overcom ii commiss act unreason replac origin budget financi report interim report invest author contractu agreement inform ecotour iii commiss comment refus pai cost translat requir ecotour justifi refus pai manual produc ecotour refus base fact ecotour provid time sheet commiss time proof time spent manual easili provid commiss ask proof expenditur submit commiss ecotour provid extra inform commiss request iv submiss interim report commiss comment report phone call project manag commend report movement budget line accept commiss movement budget line compar interim report place project commiss chanc inform ecotour procedur need question time sheet discuss meet februari document prove thing discuss issu time record contractor partner make kind contribut ecotour time sheet kind contribut contractor provid invoic detail time spent back report perform work vi alleg lack continu complain put forward involv project commiss face problem dg commiss guidelin begin project adopt procedur includ financi control approv chang project dg found adopt procedur complain wonder tourism unit decis delai interim payment complain claim interim payment delai month import prompt interim payment underlin ecotour begin project commiss regret delai interim payment explain aros partli fact ecotour chang bank account number principl good administr behaviour requir outstand payment made reason time articl declar financi contribut refer declar interim payment paid receipt approv interim report articl declar state take dai payment reach bank account approv commiss commiss receiv interim report august payment issu decemb period month includ part dai calcul arriv payment approv mean commiss approxim month approv report undertak bank account number complain period excess take account fact complain request prompt payment appear maladministr relat aspect case delai final payment lack clariti complain claim final payment arriv month control visit place complain claim lack clariti commiss account system document ecotour suppli commiss state delai due complain submit relev document ecotour fulli inform situat normal method proceed project articl declar final payment paid receipt approv document mention articl declar final report account statement set detail incom expenditur articl declar state take dai payment reach bank account approv commiss final report submit june exchang inform commiss complain summer autumn control visit ecotour place order inspect document novemb document relat account statement appear submit complain begin decemb payment approv commiss financi control march payment issu april period approxim half month submiss final report provis inform request commiss period approxim half month approv payment commiss half month period evid suppli ombudsman excess avoid delai commiss appear complain surpris amount financi inform suppli substant rule govern allow cost complain receiv notic financi requir applic project evid maladministr commiss ombudsman made remark relat point half month period commiss describ detail procedur approv payment dg xxiii tourism unit state letter complain quot inform final payment amount ecu prepar inform approv financi control commiss quot letter februari quot refer letter februari letter final payment amount ecu await approv commiss financi control quot letter march quot arrang payment amount ecu progress quot letter march letter contain explan visibl complain commiss need half month approv payment half month period sought inform aspect complain final report letter contain vagu word inform complain payment approv dai mention articl declar begin run declar ambigu refer approv commiss articl declar clear refer dg xxiii director gener financi control dg xx principl good administr requir payment made reason time clear understand inform provid request delai respons repeat inquiri complain commiss adequ explain need half month issu payment period half month sought inform aspect complain final report clear approv payment refer declar financi contribut mean approv dg xxiii director gener financi control dg xx commiss inform complain final approv financi aspect project dai period allow payment reach complain bank account began run alleg lack continu complain claim lack continu commiss deal project complain ecotour good relationship project manag made agreement financi matter situat chang financi control involv awar agre ecotour project manag commiss state normal practic project manag respons technic aspect project deal financi question ombudsman address critic remark commiss paragraph failur provid adequ inform complain respons commiss deal financi aspect project ombudsman awar rule principl requir technic financi aspect project dealt person unit alleg agreement project manag ecotour articl declar provid declar agre write appear maladministr relat aspect case alleg replac budget financi report complain alleg inform ecotour commiss replac budget ecotour interim financi report reduc final payment commiss replac budget financi report found financi report broken individu head repres carefulli prepar reassess project action breach rule disadvantag ecotour led reduct project expenditur origin budget calcul ombudsman awar rule principl commiss unilater replac agre budget commiss explain result action ecotour advantag commiss act unreason complain appear maladministr relat aspect complaint movement budget line complain claim commiss approv interim report movement individu head budget accept financi report submit interim report contain movement commiss state interim report show project progress approv automat final report accept final payment depend suppli proof expenditur claim articl declar annex set detail project incom expenditur integr part declar articl declar amend made write approv commiss meant movement individu head place amend declar commiss approv interim report chang requir set declar appear maladministr relat aspect case reduct final payment complain alleg commiss made larg reduct final payment justif ecotour suppli inform commiss ask proof expenditur question time sheet complain state ecotour suppli proof time spent claim commiss ask commiss explain reduct fact expenditur elig proof real cost provid amount paid question time sheet commiss stress time sheet normal reason requir case claim personnel cost commiss accept individu item cost exce budget head ombudsman note part case relat kind proof expenditur beneficiari suppli kind proof fact provid ecotour declar give detail explan document beneficiari suppli state quot detail incom expenditur quot submit wide express appear ecotour suppli document expect provid context project ombudsman made remark relat point ombudsman note disput aros fact ecotour suppli commiss time sheet submiss time sheet appear reason requir justif claim personnel cost complain claim ecotour suppli altern proof time spent product manual commiss accept part cost commiss prepar evalu proof order establish compar time sheet evid ecotour submit claim proof commiss appear maladministr relat aspect case conclus basi european ombudsman inquiri complaint appear make critic remark principl good administr requir payment made reason time clear understand inform provid request delai respons repeat inquiri complain commiss adequ explain need half month issu payment period half month sought inform aspect complain final report clear approv payment refer declar financi contribut mean approv dg xxiii director gener financi control dg xx commiss inform complain final approv financi aspect project dai period allow payment reach complain bank account began run aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman close case remark obviou beneficiari commun subvent commiss respons correct execut commun budget requir adher strictli condit elig expenditur applic subvent beneficiari expect read condit seek clarif ombudsman note declar financi contribut project appear provid guidanc beneficiari practic expect commiss tourism unit provid easili understand written guidelin beneficiari subvent order avoid problem misunderstand futur taxat taci aid russia decis complaint ijh european commiss complaint complain work russia februari februari project manag firm consult won contract commiss taci programm contract commiss firm expatri staff member state exempt incom tax russia complain accept post project manag basi russian author agre complain pai tax earn requir pai tax earn base tax demand fact protocol sign commiss govern ussr august tax financ european commun fund ratifi ussr russia complain claim commiss wrongli advis protocol reli claim commiss fail answer correspond matter abandon taci consult russia complain claim compens financi loss result commiss neglig dollar tax paid similar amount risk pai retrospect complain point taci aid monei alloc european parliament specif purpos product taxat permit taxat monei indirectli fund polici russian govern european parliament control inquiri commiss opinion opinion commiss confirm protocol quot gener rule applic technic assist european commun quot sign russia juli exempt individu work taci contract russian incom tax commiss state intens effort protocol gener rule ratifi duma presidenti decre commiss present case pragmat solut found practic issu commiss moscow deleg certif attest exempt tax quot legal situat precari satisfactori present certif respect tax offic refus pai gener solv problem quot complain person loss commiss point standard taci contract inform contractor tax privileg provid protocol warn accept financi respons quot event author refus appli favour contractor mention exempt privileg quot contract requir commiss quot exert effort support contractor deal compet author quot commiss claim inform taci contractor statu protocol gener rule brief meet complain person attend commiss claim provid complain assist expect clear late russian tax administr tighten practic quot head deleg immedi repeatedli interven complain behalf tangibl result quot copi letter commiss russian author date novemb annex commiss opinion deleg discuss situat complain april russian tax author made final demand payment order undermin commiss continu effort reach solut send wrong signal russian tax author complain strongli advis invok protocol refus payment complain observ observ complain maintain restat complaint claim failur answer correspond abandon taci consult complain point commiss previous made awar letter head deleg russian author observ accept complain contractu remedi argu commiss duti care aris proxim parti observ claim commiss consist neglig fail make assist russia condit ratif protocol fail properli explain statu protocol taci contractor consult complain claim loss forese commiss respons loss commiss suggest action invok protocol refus pai tax wrong absenc ratif protocol legal defens russian tax demand certif exempt issu commiss misrepres posit consult russian tax author observ repeat claim commiss neglig european taxpay monei alloc aid programm tax russian put european parliament control decis claim mislead advic lack inform complain work russia firm contract commiss provid technic assist taci programm standard form contract commiss firm contain provis annex art quot natur legal person includ expatri staff member state european commun execut technic cooper contract financ ec grant exempt busi incom tax ni newli independ state quot provis exempt tax includ protocol gener rule agre commiss ussr russian author protocol gener rule ratifi ussr russia complain receiv paid demand russian tax author incom tax earn claim commiss wrongli advis protocol reli claim commiss fail answer correspond matter abandon taci consult russia principl good administr behaviour requir commiss care provid mislead inform commiss includ contract firm complain work taci consult russia provis exempt tax knew relev intern agreement ratifi soviet russian author realis mislead potenti consult tax posit principl good administr behaviour requir commiss repli citizen request basi ombudsman inquiri appear commiss interven russian author complain behalf fail inform activ due time claim compens russian author requir complain pai dollar tax taci earn complain accept contractu remedi claim loss forese commiss respons commiss contest liabil contractu liabil commun govern articl ec paragraph articl ec establish case law order commun incur contractu liabil applic prove unlaw alleg conduct institut concern actual damag exist causal link conduct alleg damag present case success taci regul provid tax fund commun obviou failur respect provis result act omiss attribut commiss result act omiss obviou causat demonstr view role russian author mislead inform case law court instanc base contractu liabil legitim expect ombudsman made critic remark commiss conduct para obviou criticis conduct justifi legitim expect part complain circumst ombudsman complain demonstr entitl damag base exist case law commun court gener principl contractu liabil common law member state ombudsman note complain possibl pursu claim court instanc alleg failur protect interest european taxpay complain claim commiss neglig european taxpay monei alloc aid programm tax russian author put european parliament control complain view point taci programm began commiss made aid russia condit ratif protocol gener rule sign note success council regul taci programm base provid tax fund commun aspect complaint primarili concern commiss respons proper execut commun budget appear fall remit court auditor quot examin revenu receiv expenditur incur law regular manner financi manag sound quot art ec applic principl supervisori bodi gener remit specialis bodi ombudsman consid justifi pursu inquiri aspect complaint inform court auditor case conclus basi european ombudsman inquiri complaint appear make critic remark principl good administr behaviour requir commiss care provid mislead inform commiss includ contract firm complain work taci consult russia provis exempt tax knew relev intern agreement ratifi soviet russian author realis mislead potenti consult tax posit principl good administr behaviour requir commiss repli citizen request basi ombudsman inquiri appear commiss interven russian author complain behalf fail inform activ due time maladministr identifi point ombudsman complain demonstr entitl damag base exist case law commun court complain possibl pursu claim court instanc maladministr identifi point aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman close case termin anti dump procedur decis complaint pd gg european commiss complaint background june complaint lodg german compani decis commiss european commun termin anti dump procedur complain alleg complain made alleg commiss assess fact wrong commiss manipul evid submiss evid wrongli interpret deliber commiss alleg base claim made complain definit relev product unsatisfactori extend import ec countri relev period commiss fail relev evid inquir matter offer peopl republ china suppli relev product custom ec commiss alleg chines produc produc product interest product concern support evid evid support argument switch product relev product entail substanti cost chines produc fact chines export ask review undertak show interest export ec inquiri complaint commiss comment commiss opinion opinion commiss made comment regard complaint undertak report submit export eurostat figur commiss import product concern review investig complain refus provid essenti inform commiss commiss examin evid conclus anti dump measur longer warrant basi fact major diversif product concern due introduct substitut product fall demand princip injuri complain suffer conclus reinforc absenc import product sale fallen price product concern shown rel improv price main input fallen complain reach satisfactori degre profit final likelihood recurr dump injuri anti dump measur allow laps allegedli wrong assess fact complain refus provid essenti inform left commiss option inform file complain produc evid commiss find wrong larg appli alleg commiss manipul evid reason assum import problem complain experienc diminish disappear suggest evid manipul deliber engin outcom unfavour complain accept alleg failur complain provid inform regard essenti difficult neglect misinterpret inform provid evid provid irrelev widen inquiri differ defin product requir investig base complaint evid submit relat import reject insuffici purpos anti dump measur prevent trade remov injuri caus unfairli trade good evid submit contain indic import refer dump suffici volum price consid injuri contravent term undertak accept demonstr alleg import chines origin inform provid complain account refer period investig relev evid deliber neglect misinterpret commiss stress complain attack contest decis commun court complain observ observ complain maintain complaint stress view fact relev product import ec period concern confirm eurostat figur inquiri request inform basi ombudsman consid need inform order proce examin complaint letter ombudsman ask commiss consid product concern import ec consid establish import chines origin comment complain claim eurostat figur figur german feder statist offic show import fact place produc eurostat figur reli comment complain alleg variousproduct refer commiss manufactur chines produc compani evid commiss reli support conclus view cost involv switch product product concern higher rentabl product export product concern ec repli juli commiss made statement commiss consid import product concern custom code relev product fell quot quot code meant code cover product concern includ product precis analysi requir taric code offici eurostat code commiss administr anti dump measur basi digit taric code appear minor quantiti import commun china relev code quantiti neglig interpret evid likelihood recurr materi injuri commun produc price quantiti relationship observ investig commiss conclud product import digit code product cover investig complain fail show contradict commiss comment septemb refer page comment import quot dump suffici volum price consid injuri contravent term undertak quot refer figur complain claim evid dump import eurostat figur commiss show import product concern china absenc import confirm verif visit carri premis unrel import refer paragraph contest decis complain submit statist german feder statist offic contain digit code import china commiss unabl accept figur complain fail show german statist refer relev product inform product manufactur chines produc cost switch product confidenti file complain challeng complain observ observ complain challeng argument put forward commiss view commiss examin import eu countri complain ask ombudsman person step commiss offici charg anti dump proceed fail compli duti decis wrong assess fact wrong interpret submiss complain claim commiss decid anti dump duti expir wrongli assess relev fact claim commiss wrongli interpret deliber evid submiss made complain rais separ alleg respect substanc alleg appear practic ident examin alleg complain claim commiss fail account fact import ec countri relev period claim commiss fail prove alleg chines produc produc product argument switch product relev product entail substanti cost chines produc commiss repli import product concern china examin evid come conclus maintain anti dump measur longer justifi complain origin object commiss refus extend scope anti dump measur product complain insist point longer commiss view extens requir complaint appear reason good administr practic commiss account relev evid decid continu anti dump measur contest decis commiss claim import product concern commiss claim complain produc suffici evid corrobor alleg anti dump measur circumv import transit countri switzerland commiss refer factor disput parti declin demand order support conclus anti dump measur continu clear absenc import plai essenti role context order support alleg contrari commiss believ import complain furnish commiss statist german feder statist offic show import china commiss claim figur irrelev refer product sight evid submit confirm product match definit relev product import ec china relev period argument put forward commiss fail convinc commiss argu precis analysi requir call taric code correct fact remain eurostat statist commiss submit request ombudsman show import china repli request inform commiss admit import place claim quot price quantiti relationship quot import product import code product cover investig commiss quot price quantiti relationship quot claim consid addit contest decis refer consider final importantli commiss effect claim statist suffici ascertain natur product concern commiss claim statist administr anti dump measur commiss offer explan resolv contradict event note eurostat statist provid commissionappear prima faci evid fact relev product import ec china relev period argument put forward commiss fail convinc commiss argu quantiti concern quot minor quot consid quot neglig quot ombudsman posit resolv issu basi figur provid need point argument found contest decis contrari decis categor state quot import quot complain enjoi monopoli posit ec consid good administr practic base decis argument mention argument disclos interest parti lodg complaint ombudsman appli alleg absenc import confirm verif visit carri premis unrel import alleg appear time commiss repli ombudsman request inform statist german feder statist offic provid complain show appear substanti import switzerland contest decis commiss claim import irrelev evid support claim opinion complaint commiss claim accept demonstr alleg import chines origin argument decis evid relat import submit commiss complain commiss alleg complain fail provid essenti inform irrelev context complain claim commiss wrongli assum chines produc produc product concern point brochur chines produc submit complain refer product product circumst ombudsman view evid show commiss made mistak reli fact chines produc manufactur number product relev product final repli complain claim evid support claim switch product relev product entail substanti cost chines produc commiss alleg relev inform contain confidenti file access complain challeng time complain relev document deni fact remain letter march challeng view commiss argument reli complain context devoid persuas commiss argument account adopt decis good administr practic commiss adopt decis relev fact argument present case commiss fail proper account evid complain argument import countri cost chines produc switch product relev product concern ombudsman conclud failur constitut instanc maladministr ombudsman wish add conclus prejudic question decis commiss correct substanc concern exclud commiss proper examin relev evid submiss reach conclus contest decis manipul evid complain alleg commiss manipul evid adopt contest decis commiss argu suggest evid manipul commiss order deliber engin outcom unfavour complain ombudsman consid commiss view commit mistak fail proper account evid complain argument issu refer concern evid suggest commiss deliber manipul evid basi appear maladministr part commiss alleg put forward complain concern ombudsman consid request complain letter septemb step commiss offici charg anti dump proceed conclus basi european ombudsman inquiri complaint appear make critic remark good administr practic commiss adopt decis relev fact argument present case commiss fail proper account evid complain argument import countri cost chines produc switch product relev product concern ombudsman conclud failur constitut instanc maladministr aspect case concern specif event past pursu friendli settlement matter ombudsman close case postpon oral examin except circumst decis complaint bb european commiss complaint complain particip intern competit pass written examin april oral examin april sustain accid week led thrombosi leg complain work week dai oral examin order particip examin return work ask postpon examin date invit letter unambigu state medic doctor order part oral examin medic made unusu tire state compens consumpt coffe oral examin experienc increas nervous select board complain letter inform result explain pass obtain point minimum requir complain appeal request review examin result june commiss confirm mark correspond board commiss sympathis complain situat explain contact competit secretari explain problem return work april altern spoken member select board begin oral examin enabl measur felt postpon oral examin date june complain wrote presid select board point resum work april dai oral examin oral examin awar abnorm reaction bodi stress condit inquiri commiss opinion complaint forward commiss opinion commiss made point complain appear oral examin normal make mention health problem prior dai examin inform result complain inform select board accid health problem candid contact secretari respons organis competit mention matter member select board oral examin step rearrang date examin commiss point unabl offer candid possibl oral examin open procedur competit finish commiss point inform candid recruit unit select board step correct run oral examin except circumst prevent candid attend dai invit organis reason includ claus invit attend oral examin candid alter date time interview fit case candid encourag produc sort reason famili includ marriag birth holidai rearrang date time interview commiss view genuin problem aris step candid give due notic genuin problem perceiv case matter complain observ complain maintain complaint stress letter invit state alter date oral examin possibl chang date oral examin ask board assum return work week earlier actual date complain medic problem present oral examin posit notifi advanc decis except circumst connect oral examin complain claim oral examin intern competit medic doctor order due recent accid oral examin awar abnorm reaction bodi medic ask postpon examin date invit letter unambigu state letter june commiss explain complain contact competit secretari altern spoken member select board begin oral examin enabl measur felt postpon oral examin date opinion commiss point inform candid recruit unit select board step correct run oral examin except circumst prevent candid attend dai invit european ombudsman note candid letter invit state quot je précise par ailleur organis de épreuv ne permet pa de changer horair qui vou été indiqué quot quot insist fact organis timet commun quot point paragraph decis commiss letter june opinion express willing consider except circumst ombudsman inquiri practic commiss prepar measur correct run oral examin except circumst prevent candid attend dai invit ombudsman consid matter good administr behaviour commiss includ claus invit oral examin inform candid possibl refus candid retak oral examin complain part oral examin medic doctor order request select board retak oral examin learn fail competit competit conduct accord principl equal treatment candid violat principl lead annul competit entail consider financi administr cost administr appear commiss opinion commiss consid unabl offer candid possibl oral examin ombudsman note element hand decis commiss refus candid retak oral examin violat rule principl bind commiss ombudsman found instanc maladministr relat aspect case conclus basi european ombudsman inquiri complaint appear make critic remark ombudsman inquiri practic commiss prepar measur correct run oral examin except circumst prevent candid attend dai invit ombudsman consid matter good administr behaviour commiss includ claus invit oral examin inform candid possibl aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman decid close case note decemb commiss inform ombudsman prepar includ sentenc invit oral examin state time date examin chang except circumst candid address written request unit respons recruit polici provid document proof undu delai repli correspond decis complaint bb european commiss complaint juli mr made complaint ombudsman alleg lack refus inform undu delai neglig repli correspond european commiss novemb complain written commiss complain finnish author violat regul eec ne finnish custom offici violat finnish alcohol law confisc bottl ethyl alcohol entri commun januari commiss dg xxi inform letter forward dg vi dealt depart letter commiss inform complain contact head unit dg vi april complain letter head unit request commiss interven finnish author request repeat letter june commiss repli correspond inquiri commiss opinion complaint forward commiss opinion commiss made summari point complain explain finnish author confisc bottl vol alcohol import estonia constitut violat regul eec ne commiss letter januari inform complain depart deal matter dg vi unit april complain wrote dg vi request intervent commiss finnish author request repeat letter june complain express intent complain european ombudsman receiv comprehens inform commiss dealt matter regul eec ne confer uncondit import good question free duti relief duti appli product legitim import member state prohibit restrict import product reason protect consum health common market organis alcohol exist commun level februari finnish govern ask commiss includ ec legisl provis confirm maximum alcohol content spirit drink matter discuss implement committe spirit drink discuss continu matter rais complain connect wider question futur alcohol monopoli finland detail scrutini commiss commiss regret complain receiv repli sooner complaint concern matter discuss commiss element definit answer commiss promis send letter complain delai copi european ombudsman inform complain observ complain maintain complaint state novemb receiv repli commiss commiss principl good administr inquiri commiss repli complain novemb complain acknowledg receiv repli mention repli complain commiss apologis undu delai decis undu delai repli correspond complain alleg commiss fail repli letter novemb complain breach commun law finnish author remind dg vi april june januari commiss acknowledg letter complain inform letter forward dealt depart dg vi unit opinion commiss claim subject matter rais complain correspond discuss commiss element definit answer commiss repli complain correspond principl good administr behaviour requir complain write commiss receiv repli reason time novemb ombudsman request opinion commiss dg vi repli substanc complain letter novemb consid reason time period repli correspond fact commiss repli novemb complain correspond novemb constitut instanc maladministr conclus basi european ombudsman inquiri complaint appear make critic remark principl good administr behaviour requir complain write commiss receiv repli reason time fact commiss repli novemb complain correspond novemb constitut instanc maladministr aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman decid close case remark commiss explain opinion element order give definit answer complain constitut reason commiss fail answer correspond due time open competit organis european commiss select board refus give access candid mark paper decis complaint ip european commiss complaint novemb complain particip open competit constitut reserv list princip administr financi manag audit sector lodg complaint european ombudsman complaint concern refus select board competit provid detail inform correct made written test refus commiss give copi mark paper juli chairman select board inform complain score test minimum requir inform remain test correct complain wrote select board ask examin test ground differ score obtain minimum requir point request inform criteria board evalu test copi mark paper select board repli compar mark correct made evalu discrep complain demand access mark test select board reject request base confidenti work mr lodg complaint ombudsman claim opinion commiss verifi correspond mark evalu commun examin content test commiss provid inform evalu criteria commiss breach code conduct annex commiss decis public access commiss document ecsc ec euratom give access mark test inquiri commiss opinion correct complain test commiss state manual check select board confirm error place complain reach point test met minimum requir exclud competit inform result letter chairman select board set point vii notic competit quot pre select test mark test mark case candid highest aggreg mark test obtain requisit pass mark quot commiss inform mark obtain test calcul evalu criteria select board explain detail score system test pre select test includ seri multipl choic question relat area cover competit answer rate case correct answer quot quot case answer answer annul case wrong answer fourth pre select test answer rate espect answer wrong answer quot quot case answer answer annul light criteria institut summaris score obtain complain test basi correct wrong answer question respons annul relat institut refus give access mark paper commiss reiter posit justifi refus ground confidenti work select board set articl annex iii staff regul complain observ observ commiss opinion complain point request examin test complain underlin select board check correspond mark evalu commun carri correct test request inform evalu criteria select board correct test complain welcom explan commiss ad mark select board wrong annul repli answer correspond inform suppli candid test support alleg complain refer quot guid candid quot distribut dai exam prior test candid provid booklet practic inform refer competit content test time allow score system answer relev question cover page booklet score system type answer answer wrong answer quot quot answer cancel type answer appear contradict inform submit commiss opinion complain contest commiss point view refus access mark paper secreci select board work agre commiss work select board consid secret correct view guarante independ object proceed contrast correct made reason refus candid access mark paper complain alleg commiss assur transpar recruit procedur breach code conduct public access commiss document view mark paper candid open competit fall except provid code gener principl quot widest access document held commiss quot final complain stress letter select board deni access copi mark paper mention potenti mean appeal select board neg decis code explicitli decis commiss refus access document quot mean redress judici proceed complaint ombudsman quot inquiri ombudsman ask commiss opinion complaint letter juli purpos letter give european commiss opportun comment complain grievanc decis refus access mark paper refer mean redress breach code conduct annex decis public access ombudsman ask commiss give opinion alleg discrep criteria select board correct test inform suppli candid prior test commiss opinion concern point commiss simpli repli candid particip open competit entitl union citizen complain ombudsman judici author decis refus access document criteria select board correct test institut repli correct made optic reader complain grievanc point ground final access mark paper commiss maintain origin posit decis assess complain test complain ask select board examin test minor differ threshold requir pass test score commiss state opinion repli request manual check complain paper carri result assess show error occur determin mark attribut complain establish commun case law assess result test select board enjoi wide discret review ascertain exercis vitiat manifest error misus power select board manifestli exceed limit discret view inform submit complain ombudsman found evid question judgement made select board ombudsman conclud select board act limit legal author appear instanc maladministr aspect case criteria select board select candid commiss spell opinion criteria select board evalu test criteria refer gener score method appli type repli wrong answer answer annul test compar valu score system refer booklet distribut candid prior test quot guid candid quot complain note criteria correspond cover page booklet test score system case answer quot quot case answer cancel answer case wrong answer contrast commiss opinion score system test appear test answer rate case answer quot quot case answer cancel answer case wrong answer concern fourth pre select test answer rate answer wrong answer quot quot case answer cancel answer essenti function guid distribut candid competit give candid accur inform content test score light inform candid decid handl test repli individu question principl good administr requir institut clear accur inform citizen case guid distribut candid begin open competit inform mark test contain correspond criteria select board mark pre select test candid confus inform exam real attribut answer test order clarifi aspect case ombudsman request opinion commiss repli institut mention correct made optic reader complain claim ground ombudsman consid commiss properli repli point rais complain commiss failur provid candid clear unambigu inform content test score fact institut provid precis answer point rais complain complaint constitut instanc maladministr access complain exam paper complain claim regard select board refus access mark copi paper substant question access mark paper subject initi inquiri launch european ombudsman secreci form part recruit procedur commiss initi pd result inquiri ombudsman prepar special report matter european parliament octob ombudsman consid pursu inquiri aspect case inform complain outcom procedur alleg breach code conduct public access commiss council document complain claim decis refus access mark paper refer mean redress judici proceed complaint european ombudsman laid section process confirmatori applic code conduct public access commiss council document alleg part origin complaint put forward complain observ link access mark paper investig point decis ombudsman consid deal aspect case context conclus basi european ombudsman inquiri part complaint ombudsman consid make critic remark principl good administr requir inform administr citizen clear accur case inform distribut open competit citizen encount commun administr case guid distribut candid begin open competit inform mark test contain correspond criteria select board mark pre select test candid confus inform exam real attribut answer test order clarifi aspect case ombudsman request opinion commiss repli institut mention correct made optic reader complain claim ground ombudsman consid commiss properli repli point rais complain commiss failur provid candid clear unambigu inform content test score fact institut provid precis answer point rais complain complaint constitut instanc maladministr aspect case concern procedur relat specif event past pursu friendli settlement matter ombudsman decid close case remark opinion commiss refrain address complain comment precis question ombudsman ask institut letter juli ombudsman point state decis instanc maladministr underlin unfruit attitud gener rule perform newli instal commiss rapidli destroi achiev fruit construct oper deal complaint make ombudsman task enhanc relat european citizen commun institut bodi imposs draft recommend ombudsman institut bodi decentralis agenc decis draft recommend adopt code good administr behaviour decis initi inquiri oi ov draft recommend reason inquiri novemb ombudsman start initi inquiri exist public access commun institut bodi code conduct good administr behaviour offici relat public reason initi inquiri time offic ombudsman receiv numer complaint brought attent instanc maladministr avoid clear inform administr duti commun staff citizen gener reason part ombudsman mission enhanc relat european citizen commun institut bodi creation ombudsman offic meant underlin commit union democrat transpar account administr ombudsman promot good administr practic improv qualiti administr ombudsman observ initi inquiri order improv qualiti commun administr code conduct good administr behaviour plai valuabl role code help staff deal request complaint citizen code inform detail manner rule respect deal citizen contact institut code made easili access public instanc form decis publish offici journal provid citizen inform right standard good administr expect commun institut bodi european parliament welcom posit idea code european institut bodi stress quot import code reason public access understand ident european institut bodi quot inquiri basi consider accord articl regul gener condit govern perform ombudsman duti ombudsman start initi inquiri address eighteen commun institut bodi commun institut sens articl treati bodi establish treati ten quot decentralis commun agenc quot inquiri subject firstli ombudsman ask institut bodi adopt code good administr behaviour offici relat public easili access citizen code exist ombudsman ask institut bodi agre step order adopt code conduct content code observ includ list provis gener applic rule substant procedur principl set annex letter novemb code effect publicli access document precis provis ombudsman equal ask institut bodi form adopt code commiss opinion februari secretari gener commiss ombudsman secretari gener parliament council copi draft quot code conduct applic european commiss quot submit commiss march letter secretari gener adopt code commiss implement measur meant give effect initi ombudsman draft code contain section basic valu right oblig profession qualiti foster serv public ombudsman made observ draft code februari march draft subject meet march secretari gener parliament council commiss ombudsman section draft code entitl quot serv public quot correspond subject initi inquiri account substant procedur principl suggest annex letter ombudsman novemb march secretari gener commiss inform ombudsman code conduct commission relat commission commiss depart draft code conduct staff european commiss ombudsman inform code adopt commiss march code conduct staff european commiss commiss inform ombudsman draft discuss consult staff repres european institut formal adopt commiss final april mr ebermann director secretariat gener inform ombudsman present circumst formal follow draft code conduct time commiss servic hope finalis code quickli commiss place parliament opinion repli februari presid parliament welcom initi parliament start examin matter code good administr behaviour observ question agenda meet secretari gener director gener januari progress work bureau parliament seiz draft code good administr behaviour transmit ombudsman februari draft code receiv parliament council opinion repli march secretari gener council refer meet march secretari gener parliament council commiss ombudsman measur propos ombudsman undoubtedli contribut bring citizen closer commun institut secretari gener observ code adopt form council decis form decis secretari gener state instruct council servic examin question light specif circumst council initi commun institut secretari gener final ombudsman inform follow matter march inform receiv council opinion commun institut bodi decentralis agenc court auditor inform ombudsman novemb envisag elabor code futur precis access public econom social committe committe region welcom januari decemb ombudsman propos prepar step order adopt code good administr behaviour committe region code adopt form decis bureau committe stress import code common european institut bodi european invest bank inform ombudsman decemb code conduct applic eib adopt april enclos copi code code formal approv manag committe bank complementari staff regul bank inform ombudsman chapter code quot extern relat quot principl good administr behaviour staff relat public legal depart bank examin possibl give greater public part document european central bank inform ombudsman februari administr relat gener public contact primarili central bank financi industri government bodi supplier good servic bank observ deal citizen adopt code good administr behaviour circumst allow inform ombudsman step ten decentralis commun agenc welcom posit ombudsman propos express intent adopt code good administr behaviour approv respect govern manag board behalf decentralis agenc director cedefop capac presid group agenc director presid inform ombudsman februari inter agenc work group set examin matter decentralis agenc adopt concert approach base commiss draft code conduct guid code conduct agenc ombudsman inform progress decemb offic harmonis intern market ohim ombudsman special activ intellectu properti function common administr privat compani satisfi utmost client ohim detail numer procedur substanti guarante contain commiss council regul offer deposit commun trademark reason ohim stage compli substanti procedur principl contain ombudsman propos code good administr behaviour acknowledg receipt dai direct contact respons offici right defenc oblig state reason decis appeal procedur inform servic complaint coordin unit evalu present situat code good administr behaviour basi inform obtain commun institut bodi decentralis agenc appear moment adopt code good administr behaviour propos ombudsman commiss start elabor draft code conduct staff european commiss section deal relat commiss offici public ombudsman inform code adopt circumst formal follow draft code parliament council court auditor econom social committe committe region european central bank agre adopt code good administr behaviour offici relat public hand european invest bank april adopt detail code conduct applic eib appear code complementari staff regul concern relat staff eib institut chapter entitl quot extern relat quot provis effect deal relat citizen appear ten decentralis agenc agre step order adopt code good administr behaviour wait commiss code definit approv order adopt concert manner similar code final repli appear offic harmonis intern market compli substanti procedur principl contain ombudsman propos code good administr behaviour guarante concern relat citizen limit commun trademark procedur draft recommend made commiss parliament council march april ombudsman inform commiss code conduct adopt formal follow circumst decentralis agenc wait commiss code adopt order approv similar code ombudsman made present draft recommend commiss juli juli draft recommend address parliament council institut request send opinion novemb decis necess code good administr behaviour commun offici relat public mandat ombudsman receiv numer complaint brought attent instanc maladministr commun institut bodi report ombudsman annual report ombudsman consid instanc maladministr avoid clear inform form code good administr behaviour administr duti commun staff citizen part ombudsman mission enhanc relat commun institut bodi european citizen creation ombudsman offic meant underlin commit union democrat transpar account form administr ombudsman secur posit citizen promot good administr practic improv qualiti administr ombudsman note amsterdam treati explicitli introduc concept open treati european union state quot treati mark stage process creat closer union peopl europ decis openli close citizen quot articl treati european union regard ombudsman consid order bring administr closer citizen guarante qualiti administr code basic principl good administr behaviour offici deal public code commun offici inform detail manner rule follow deal public citizen provid inform principl appli commun administr standard conduct entitl expect deal commun administr code good administr behaviour effici publicli access document citizen publish form decis case code conduct public access commiss document contain commiss decis ecsc ec euratom februari order understand confus public code uniqu document rule exclus relat offici public relat offici institut right oblig explan provis staff regul draft code conduct staff european commiss ombudsman note resolut annual report activ european ombudsman european parliament stress urgent draw code good administr behaviour import code reason public access understand ident european institut bodi parliament equal code access european citizen publish offici journal basi inform suppli ombudsman commun institut bodi decentralis agenc appear adopt code good administr behaviour propos ombudsman conclus basi consider ombudsman conclud mandat instanc maladministr commun institut bodi found reason instanc maladministr clear rule exist principl good administr behaviour commun offici respect relat public order prevent recurr similar instanc maladministr futur commun institut bodi adopt code good administr behaviour offici relat public code effici publicli access document citizen adopt form decis publish offici journal draft recommend view european ombudsman made accord articl statut ombudsman draft recommend commun institut bodi decentralis agenc institut bodi adopt rule good administr behaviour offici relat public adopt rule institut bodi guidanc provis contain annex code good administr behaviour order ensur easili understood citizen rule deal relat offici public institut bodi intend adopt rule relat offici institut separ publicli document order effici access citizen rule adopt form decis publish offici journal institut bodi decentralis agenc inform draft recommend request accord articl statut ombudsman send detail opinion month present case opinion decemb european parliament undu delai failur repli applic design competit draft recommend join complaint ov confidenti ov ov ov european parliament complaint juli made complaint ov european ombudsman alleg failur inform european parliament regard design competit ref work espac léopold european parliament brussel ov june ov april ov person lodg similar complaint ombudsman decid join complaint purpos inquiri complain relev fact complain applic design competit ref vip entranc build refurbish entranc espac léopold european parliament brussel competit publish offici journal octob evalu applic select board design competit select architect design complain request submit project deadlin januari date complain receiv inform regard outcom applic case complain wrote letter parliament explain carri consider amount work incur expens applic receiv repli instanc complain case ov wrote parliament march septemb novemb explicitli inform outcom applic receiv repli ombudsman inform complain june month applic deadlin director gener parliament administr inform complain select board final decis chose project select applic advis committe design laureat complain wrote ombudsman alleg januari deadlin applic receiv inform outcom applic parliament fail repli letter inquir result applic inquiri parliament opinion opinion parliament observ opinion select board deliv candid notifi decis person letter parliament annex copi letter parliament explain delai notifi candid result competit due length time select board reach decis turn result parliamentari workload member parliament point administr invari repli telephon call candid select board complet deliber result competit disclos complain observ ombudsman receiv observ complain case ov complain observ unhappi competit prize award receiv contract carri work complain found inadequ parliament excus busi order inform applic complain equal observ parliament chang timet competit gener run fair reason competit complain believ parliament hold competit decid servic requir exclud applic minor technic design detail order avoid award prize ombudsman receiv comment complain decis alleg failur notifi complain due time outcom applic complain alleg januari deadlin applic receiv inform outcom applic parliament observ delai notifi candid result competit due length time select board reach decis turn result parliamentari workload member ombudsman note articl competit rule select board meet term proce examin applic preliminari analysi advis committe articl rule result competit render public dai follow decis select board ombudsman note present case final decis select board retain project design laureat decis subsequ notifi complain june august decis select board appear march advis committe consid complain project retain appear april select board consid project final merit retain conclus confirm evalu select board februari principl good administr applic notifi due time decis administr affect interest present case appear complain notifi decis select board month deadlin applic ombudsman consid unreason long period april month deadlin applic select board conclus project retain parliament provid ombudsman reason explan delai refer workload member select board parliament fail explain ombudsman meet april conclud project retain select board need month simpli confirm conclus parliament introduc unnecessari unjustifi long delai inform candid outcom applic delai constitut instanc maladministr ombudsman made draft recommend alleg failur repli complain letter complain case ov ov ov alleg parliament fail repli letter ask inform outcom applic complain case ov instanc wrote parliament march septemb novemb receiv repli parliament observ administr repli telephon call candid result competit disclos principl good administr behaviour requir letter citizen parliament administr receiv repli reason time limit present case appear parliament fail repli letter complain parliament give ombudsman valid reason provid complain repli possibl hold repli failur repli constitut instanc maladministr ombudsman made draft recommend conclus principl good administr applic notifi due time decis administr affect interest present case appear complain notifi decis select board month deadlin applic ombudsman consid unreason long period april month deadlin applic select board conclus project retain parliament provid ombudsman reason explan delai refer workload member select board parliament fail explain ombudsman meet april conclud project retain select board need month confirm conclus parliament introduc unnecessari unjustifi long delai inform candid outcom applic delai constitut instanc maladministr principl good administr behaviour requir letter citizen parliament administr receiv repli reason time limit present case appear parliament fail repli letter complain parliament give ombudsman valid reason provid complain repli possibl hold repli failur repli constitut instanc maladministr view conclus find friendli solut parti point ombudsman made draft recommend european parliament parliament matter good administr behaviour present apolog complain undu delai inform outcom competit answer letter complain explicitli ask inform result competit european parliament inform draft recommend accord articl statut ombudsman parliament send detail opinion month detail opinion consist accept ombudsman draft recommend descript measur implement european commiss failur reinstat offici unpaid leav person ground decis complaint ov european commiss complaint april mr made complaint european ombudsman failur european commiss reinstat end unpaid leav person ground refus pai compens loss salari reduc pension complain relev fact complain grade offici european commiss unpaid leav person ground year octob septemb complain month expiri unpaid leav commiss made offer reinstat prospect reinstat futur complain wrote director gener dg ix novemb inform order secur sourc regular incom option take earli retir resign servic effect octob june complain made request articl staff regul financi compens loss salari expiri leav date letter resign reduc pension august dg ix repli complain made unequivoc request resign foreseen articl staff regul consider request compens septemb complain submit appoint author appeal refus articl staff regul reiter demand financi compens appoint author reject complain request letter februari consid commiss commit administr irregular respons resign pai compens complain lodg present complaint ombudsman alleg commiss fail reinstat end unpaid leav person ground refus pai compens loss salari failur reinstat financi loss due resign inquiri commiss opinion complaint forward commiss opinion commiss refer repli appoint author date februari appoint author remind complain provis articl staff regul requir institut reinstat offici expiri unpaid leav person ground post grade fall vacant categori servic provid satisfi requir post procedur establish offici satisfi requir place conduct institut concern prove stipul compli failur carri check constitut wrong act omiss entail liabil commiss applic commiss observ examin step complain hand commiss show irregular reinstat procedur appoint author consid fact complain reinstat end novemb reason leav person ground expir month septemb ground complain request compens refus period end leav person ground date letter resign appoint author point judgement juli court justic rule case applic damag failur reinstat expiri leav person ground applic absenc servic render claim payment arrear salari entitl receiv compens actual damag suffer loss salari result unlaw conduct administr applic financi compens date retir complain argu forc resign administr left incom month expiri leav commiss recal establish case law commun institut liabl alleg conduct unlaw damag sustain causal link exist conduct damag present case appoint author check commiss step proper manner period month expiri leav letter resign reason period complain reinstat complain resign result state unequivoc write intent leav servic institut definit laid articl staff regul resign voluntari act complain commiss conclud bore direct respons matter blame attach commiss applic financi compens reject complain observ complain maintain complaint state fact number perfectli suitabl post vacant time commiss examin qualif post state suitabl post reserv candid individu member state complain consid commiss statement irregular reinstat procedur correct step commiss effici result singl offer reinstat month date confirm intent return prospect reinstat futur complain conclud commiss conduct neglig suffer damag causal link clear april complain detail post vacant time ask reinstat inquiri order verifi commiss examin detail abil complain relat vacant post grade ombudsman ask april comment commiss point firstli ombudsman ask obtain list post includ requir complain grade vacant period expiri leav person ground septemb commiss request respond complain alleg examin qualif vacant post reserv applic final ombudsman ask justif consider appoint author post vacant correspond complain qualif letter commission liikanen date februari page paragraph commiss opinion commiss ombudsman list vacant manag post publish week juli novemb commiss reiter disput consequ complain unilater decis novemb resign commiss month octob commiss state held respons decis impact complain incom regard complain alleg examin qualif vacant post commiss observ disput post vacant octob novemb complain cite head unit post commiss point post complain refer post relev examin complain curriculum vita demonstr satisfi requir post complain cv offici princip administr subsequ head divis dg ii econom financi affair counselor dg pari commiss observ complain cv sketchi career skill post head divis reserv offici complain longer head divis head unit vacanc question head extern dimens intern market financi servic unit dg xv head unit monitor impact european social fund dg head unit nation unit dg ia post requir special skill commiss state reason doubt complain satisfi requir post relat level respons candid head unit post proven manag skill requir administr blame reinstat complain immedi circumst request addit inform person concern commiss due fact complain retir reason period time dg ix commiss contact director gener includ dg dg ii dg vi dg xxi attempt find suitabl post complain attempt lead reinstat complain cv suffici detail abil commiss observ cv vagu make decis commiss conclud administr inact matter start take step reinstat complain complain addit observ complain maintain complaint reiter offer post month request reinstat complain observ cv intend summaris profession experi commiss year complain ad occupi post head divis dg ii complain state post commiss refer line experi respons pari deleg final observ commiss ask addit inform cv decis commiss failur reinstat complain end unpaid leav person ground complain alleg commiss fail reinstat end unpaid leav person ground septemb month date receiv offer reinstat prospect reinstat futur commiss observ examin step commiss show irregular reinstat procedur opinion commiss ad reason doubt complain satisfi requir post vacant commiss point complain cv vagu decis reinstat ombudsman note articl staff regul forese expiri leav offici reinstat post grade fall vacant categori servic provid satisfi requir post case law court instanc administr verifi systemat detail examin abil offici await reinstat relat vacant post grade procedur verifi abil offici await reinstat effect institut prove observ regard compet author compel prove examin abil offici manifest diverg abil requir post vacant proof adduc case absenc manifest diverg complet verif abil person concern relat vacant post failur verifi systemat abil offici question relat vacant post reinstat constitut servic relat fault give rise liabil administr part failur delai reinstat person concern ombudsman verifi present case commiss made detail examin abil complain relat post vacant appear complain ask august reinstat effect octob final decis februari complain appeal articl staff regul appoint author observ director gener offer post complain end novemb quot pertin vacant post vacant post correspond complain abil quot appoint author give justif whatsoev conclus complain abil correspond requir vacant post refer post vacant ombudsman ask detail list post vacant period expiri complain leav person ground request commiss appoint author justif conclus complain abil correspond vacant post list vacant post publish juli novemb appear period twenti post vacant opinion ombudsman except post complain commiss made refer vacant post list gave justif shortli complain reinstat post regard post mention complain commiss observ detail examin reason doubt complain satisfi requir post relat level respons proven manag skill head unit post requir commiss ad genuin uncertainti administr circumst request addit inform person concern requir confirm jurisprud court instanc commiss proce ombudsman conclud commiss fail carri detail examin requir case law court instanc complain abil relat vacant post grade confirm fact commiss base judgement abil complain regard vacant post complain curriculum vita consid vagu sketchi complain detail inform appear time commiss consult detail complain person file work commiss year appear consider commiss failur undertak detail examin complain qualif post question constitut instanc maladministr capabl render commiss liabl complain commiss complain opposit opinion find friendli solut parti point ombudsman made draft recommend complain claim financi compens commiss failur reinstat financi implic resign complain claim compens loss salari end unpaid leav date resign due commiss failur reinstat end unpaid leav person ground financi loss link fact resign commiss commiss refus pai compens consid hand commit irregular reinstat procedur hand held respons complain unilater decis resign commiss regard claim compens due commiss failur reinstat complain ombudsman note case law court justic applic damag failur reinstat expiri leav person ground absenc servic render claim payment arrear salari entitl receiv compens actual damag suffer loss salari result unlaw conduct administr present case commiss compens complain materi damag directli suffer result commiss servic relat fault failur undertak detail examin complain qualif post vacant expiri leav person ground ombudsman determin amount compens invit parti agre principl amount financi compens ombudsman made draft recommend regard claim ombudsman note case law court justic institut concern held liabl financi loss aris offici decis leav employ receiv notic reinstat articl fine forese effect reinstat offici remain unpaid leav person ground ombudsman consid present case commiss held respons complain unilater decis resign complain claim compens ground maladministr found aspect case conclus case law court instanc administr verifi systemat detail examin abil offici await reinstat relat vacant post grade present case appoint author give justif whatsoev conclus complain abil correspond requir vacant post except post complain commiss made refer vacant post list gave justif shortli complain reinstat post commiss base judgement abil complain regard vacant post complain curriculum vita consid vagu sketchi complain detail inform ombudsman conclud commiss fail carri detail examin requir case law court instanc complain abil relat vacant post grade failur constitut instanc maladministr capabl render commiss liabl complain view conclus point find friendli solut parti point ombudsman made draft recommend european commiss commiss compens complain materi damag directli suffer result commiss servic relat fault failur undertak detail examin complain qualif post vacant expiri leav person ground draft recommend accept institut council european union date list measur adopt field justic home affair decis complaint statewatch uk ijh council european union complaint novemb mr complain ombudsman council maintain make public date list measur adopt field justic home affair claim interest inform citizen conform democrat standard council maintain list make request draft recommend decis date octob inquiri complaint attempt achiev friendli solut ombudsman address draft recommend council accord articl statut ombudsman council make public request accord provis council decis ec list measur approv field justic home affair maintain gener secretariat full detail inquiri attempt achiev friendli solut draft recommend contain ombudsman decis octob report annual report section council detail opinion ombudsman inform council articl statut send detail opinion januari detail opinion consist accept ombudsman draft recommend descript implement januari secretari gener council ombudsman detail opinion adopt council januari quot council accept ombudsman draft recommend make public request accord provis council decis ec list measur approv field justic home affair maintain gener secretariat council measur implement recommend databas council activ field justic home affair announc council letter juli oper access internet http ue eu int time obtain date list measur adopt council area date subject present databas measur adopt council due time cover preced year list measur adopt field justic home affair obtain gener secretariat request quot care examin council detail opinion ombudsman consid measur describ satisfactori implement draft recommend council detail opinion forward complain inform ombudsman telephon februari pleas outcom decis octob ombudsman address draft recommend council accord articl statut council make public request accord provis council decis ec list measur approv field justic home affair maintain gener secretariat januari council inform ombudsman accept draft recommend measur implement measur council appear satisfactori ombudsman close case european commiss regist commiss document decis complaint pd european commiss complaint juli mr made claim maladministr european commiss claim commiss rule public access document appli document committe involv commiss implement council legisl call comitolog committe commiss automat refus give access document claim concern lack regist commiss document complain alleg failur establish regist amount maladministr sever restrict abil citizen make rule access document laid commiss decis public widest access commiss document inquiri commiss opinion claim commiss state summari committe question consid commiss committe member committe nation repres document relat committe consid commiss document cover commiss decis public access document commiss observ question statu document relat comitolog procedur subject pend court proceed case rothman commiss claim commiss state commiss offici document regist open public commiss express understand complain view difficult public gain access document exist commiss studi propos introduc document regist complain observ observ complain maintain complaint concern pend court case complain observ parti case inquiri commiss rule public access applic comitolog document ombudsman address council order opinion comitolog document cover council rule public access document council opinion opinion council state substanc committe question consid council committe document relat committe cover council decis public access council document council ad physic possess document question council drew ombudsman attent pend case rothman commiss complain observ observ council opinion complain maintain complaint decis draft recommend access comitolog document ombudsman conclud inquiri aspect complaint justifi issu access comitolog document court instanc pend case rothman intern commiss reach decis ombudsman account complain parti rothman case complaint concern comitolog document gener question commiss rule public access appli document appear issu fall determin court instanc deal rothman case regist document basic principl good administr public author maintain adequ regist document hold includ incom outgo document hold regist help ensur consist continu activ author regist enhanc effici activ author absenc regist make difficult locat document accur quickli regist ensur citizen time repli submiss establish case law public access document form part progress affirm citizen obtain knowledg inform commun institut hold absenc regist document constitut obstacl exercis difficult citizen appli access document exist ignor obstacl remov virtu institut power intern organis fact document includ regist automat document public regist enabl citizen lodg request access document institut decid request rule public access confidenti creation regist stop institut respect confidenti natur document background ombudsman found commiss failur public regist document constitut instanc maladministr maladministr concern matter relat complain seek friendli solut articl statut european ombudsman accord articl statut european ombudsman ombudsman made draft recommend commiss commiss public regist document hold ombudsman inform commiss articl statut send detail opinion april detail opinion consist accept ombudsman draft recommend descript implement commiss detail opinion april commiss ombudsman detail opinion commiss share view mr ombudsman creation regist document give public indic document exist request access facilit document search increas public impact polici access document commiss believ regist import inform public institut activ work progress tool respect creation europa server internet scope develop system import stress system commiss regist document design administ incom outgo mail organis view extern distribut uniform system regist archiv commiss document document registr complet decentralis respons director gener servic part implement articl ec treati deal access document commiss studi possibl creat public regist instanc list document categori commonli request statist evid access limit document includ regist restrict question creation regist scope coverag put commiss connect implement articl context commiss revis registr system complain observ detail opinion forward complain respond regard satisfactori provid unambigu commit compil maintain regist mention confer april commiss offici refus prospect commiss establish regist final consid commiss suggest begin regist document frequent request overlook possibl public request import document attent decis comitolog document complain claim commiss decis public access document appli document committe involv commiss implement council legisl call comitolog committe commiss automat refus give access document decis date januari ombudsman conclud inquiri claim justifi issu access comitolog document court instanc pend case rothman intern commiss reach decis ombudsman account complain parti rothman case complaint concern comitolog document gener question commiss rule public access appli document appear issu fall determin court instanc deal rothman case juli court instanc deliv judgement rothman case held purpos commun rule access document comitolog committe commiss commiss respons rule applic access document committe decis appear court instanc dealt question principl support claim made complain regist commiss document januari ombudsman address draft recommend commiss commiss public regist document hold april commiss respond detail opinion accept principl regist document give public indic document exist request access detail opinion identifi practic issu dealt regist establish complain commiss respons satisfactori ombudsman accept commiss adequ time deal practic issu involv establish regist document exist public request access ombudsman note context judgement court instanc rothman intern commiss confirm commiss deal decis request public access comitolog document commiss includ document regist ombudsman note regret draft regul foreseen articl ec treati establish treati citizen access document european parliament council commiss delai resign commiss view paragraph ombudsman consid reason commiss propos implement principl regist document part implement articl ec ombudsman consid commiss respons draft recommend satisfactori close case queri nation ombudsmen repay milk super levi queri irish ombudsman ijh queri june irish ombudsman address queri european ombudsman case farmer paid super levi milk product subsequ award milk quota entitl repay amount super levi regul request compens irish depart agricultur food forestri loss suffer result make super levi payment advis depart regul make provis compens complain irish ombudsman queri european ombudsman irish ombudsman made refer legal principl unjust enrich claim failur pai compens unfair abus power request european ombudsman forward detail complaint council issu appear concern correct applic commun law european ombudsman propos queri refer commiss propos accept irish ombudsman commiss respons opinion date octob opinion date octob commiss state determin compens depend outcom pend case court instanc liabil commun institut pai compens call quot slom iii quot milk produc complementari respons date commiss complementari respons refer judgement court instanc mention case judgement requir council commiss pai damag loss incur consequ applic commun regul case slom iii produc commiss refer likelihood regul provid condit offer compens made produc concern adopt come month commiss complementari respons includ point complaint suffici detail enabl commiss understand posit complain commiss opinion irish ombudsman inform oper rule time limit refer standard letter produc address applic commiss obtain advic produc organis view make applic commiss order preserv right commiss note administr approach accomplish commiss complementari respons forward irish ombudsman irish ombudsman observ januari irish ombudsman wrote european ombudsman case refer condit waiver statutori time bar year make claim compens regul ec regul foreseen commiss complementari respons date letter state evid appear make circumst claim compens commun institut august date time bar commenc elig case consid regul irish ombudsman point made postal claim institut legal proceed council commiss august entitl case compens consid regul irish ombudsman express view origin claim compens notifi commiss european ombudsman offic august ii notif regard equival make postal claim institut legal proceed irish ombudsman consid benefit waiver statutori time bar irish ombudsman request observ case forward commiss invit european ombudsman make observ issu commiss respons irish ombudsman observ forward commiss respons commiss refer procedur condit waiver time bar laid articl regul ec made point quot complain address applic commun institut refer regul bring action court situat commiss consid reason form substanc prevent equival postal claim legal proceed complaint address irish european ombudsmen lastli articl statut european ombudsman establish complaint submit ombudsman affect time limit appeal administr judici proceed quot european ombudsman observ commiss respons refer quot complaint address irish european ombudsmen quot made complaint european ombudsman dealt case sole context queri irish ombudsman procedur deal queri agre seminar nation ombudsmen similar bodi held strasbourg septemb quot european ombudsman receiv queri nation ombudsmen commun law provid repli directli channel queri union institut bodi respons quot queri procedur resembl procedur articl ec court justic give preliminari rule question commun law rais pend case nation court statut european ombudsman explicitli author commun institut bodi mandat argu prevent provid abstract interpret commun law issu complaint pend nation ombudsman interpret realiti find favour nation author concern exclud queri procedur lead inquiri european ombudsman initi basi complaint instanc maladministr commun institut bodi includ institut bodi queri channel present case commiss respons irish ombudsman queri misinterpret misappli relev provis regul ec queri procedur commiss gave advic action need order protect right ground justifi inquiri european ombudsman instanc maladministr commiss tax base calcul vat queri adb complaint framework confer held verona itali septemb european ombudsman transmit queri mr fraizzoli ombudsman citi verona wonder fact tax base vat includ tax legitim question import complain transmit queri european ombudsman ombudsman verona want obtain authorit opinion european institut question relat specif issu domain indirect taxat european ombudsman decid european commiss provid respons answer european ombudsman transmit ombudsman verona commiss stock applic eu legisl case law italian legisl summari commiss explain situat mention ombudsman verona infring mention provis requir legisl intervent commiss interpret commiss regul queri danish ombudsman pd queri februari danish ombudsman ask european ombudsman observ case examin concern commiss regul ec articl annex letter legal opinion case anonym version danish ombudsman state provision conclus case appear opinion danish ombudsman share danish author interpret regul relat case question letter danish ombudsman ask european ombudsman submit case author includ commiss case contain sensit inform european ombudsman made preliminari observ cooper nation ombudsmen matter import european ombudsman make effort enhanc limit mandat preambl statut european ombudsman quot provis made possibl cooper ombudsman author type member state complianc nation law applic quot continu art implement provis statut quot ombudsman work conjunct ombudsmen similar bodi member state view enhanc effect inquiri carri ombudsmen similar bodi member state make effect provis safeguard right interest european citizen quot basi european ombudsman receiv queri nation ombudsmen commun law provid repli directli channel queri union institut bodi respons european ombudsman author engag procedur art procedur ec treati provid interpret commun law provis pend case concern nation author argu hinder abstract interpret provis question european ombudsman interpret realiti find favour nation author concern due consider fact statut european ombudsman explicitli author commun institut bodi mandat european ombudsman limit undertak research provid danish ombudsman element case examin european ombudsman observ background danish ombudsman letter british citizen enter denmark juli employ august last januari date involuntarili unemploi subsequ perman disabl diabet consid entitl remain denmark base entitl articl letter read combin articl regul articl regul quot remain perman territori member state worker time termin activ reach ag laid law member state entitl worker resid continu territori state year ceas work emploi person result perman incapac work incapac result accid work occup diseas entitl pension institut state partial respons condit impos length resid worker year continu employ resid territori state work quot articl regul quot period involuntari unemploy duli record compet employ offic absenc due ill accid consid period employ mean articl quot appear legal opinion annex danish ombudsman letter examin case british citizen reach provision conclus articl consequ worker concern articl letter involuntarili job perman incapac work occur articl grant worker remain perman denmark opinion contain examin case law literatur state case law specif question danish ombudsman reach conclus basi gener paramet interpret provis free movement person provis constru broadli except constru narrowli european ombudsman comment council direct eec nation member state remain territori member state pursu activ emploi capac oj ident provis question european ombudsman examin case law literatur problem preoccupi danish ombudsman relat provis direct result european ombudsman research case law commun court directli take stand question provis question regul ec direct eec interpret cover situat british citizen question pend case question april european ombudsman knowledg commiss practic provis instanc reflect commiss repli question mep legal literatur librari court justic consult literatur deal question found preparatori work limit role sourc law fundament right treati concern commiss explanatori memorandum propos regul ec examin appear stand specif question interest danish ombudsman european ombudsman drew attent passu explanatori memorandum bear question initi inquiri ombudsman initi inquiri public access document held commun plant varieti offic european agenc safeti health work europol european central bank reason inquiri articl ec european ombudsman conduct inquiri initi relat instanc maladministr activ commun institut bodi june ombudsman began initi inquiri pubac ijh public access document held commun institut bodi council commiss adopt publicli rule govern public access document predecessor european central bank ecb european monetari institut emi includ inquiri decemb ombudsman adopt decis consid failur adopt make easili public rule govern public access document constitut instanc maladministr ombudsman decis includ draft recommend institut bodi adopt rule public access document month rule appli document cover exist legal provis allow access requir confidenti rule made easili public detail opinion subsequ ombudsman accord articl statut ombudsman show institut bodi adopt rule govern public access document decemb ombudsman submit special report european parliament adopt resolut congratul ombudsman initi special report welcom action favour transpar ombudsman awar bodi oper closur initi inquiri pubac ijh commun plant varieti offic cpvo european agenc safeti health work eashaw european polic offic europol european central bank ecb april ombudsman began initi inquiri public access document held bodi inquiri close cpvo eashaw ecb adopt bodi rule public access document relev decis set europol ombudsman made draft recommend set decis close initi inquiri oi ijh european agenc safeti health work inquiri april ombudsman wrote director european agenc safeti health work request inform situat public access document adopt rule matter rule easili public opinion european agenc safeti health work agenc inform ombudsman june adopt rule public access document align european commiss rule agenc enclos copi decis adm date june establish rule freedom inform protect privaci person data decis consist articl preced explanatori memorandum thirteen paragraph articl defin quot agenc document quot quot exist written text inform made internet format exist data issu european agenc safeti health work quot articl make specif provis access intern document agenc defin document quot finish destin publish quot inclus word quot issu quot appear limit possibl public access document agenc author quot authorship rule quot confirm paragraph explanatori memorandum articl applic made write director agenc applic made suffici precis manner inform enabl document request identifi applic ask detail applic prove interest articl applic access consult document agenc premis make appoint copi expens fee charg cover cost photocopi exceed page inform provid format articl establish procedur applic analog commiss council rule applic dealt respons director agenc month neg decis reason applic appli chairperson administr board review neg decis decis review month latest applic reject decis state ground base time applic inform possibl refer matter ombudsman pursuant provis articl ec articl except gener access except substanc contain council commiss rule access document articl review decis year oper prepar review director submit due time report administr board implement decis articl decis effect dai adopt administr board requir decis publish offici journal made public agenc inform ombudsman decis access websit http agenc osha eu int public infofreedom publish offici journal decis adopt rule public access document ombudsman inform european agenc safeti health work draft recommend made previou initi inquiri commun institut bodi adopt rule public access document agenc inform ombudsman decis adm effect june decis rule procedur govern public access agenc document evid maladministr agenc relat adopt rule public access document make rule easili public ombudsman inform european agenc safeti health work draft recommend made previou initi inquiri rule access document made easili public agenc decis adm requir decis publish offici journal made public decis publish agenc websit http agenc osha eu int infofreedom evid maladministr agenc relat make rule access document easili public conclus view appear maladministr european agenc safeti health work ombudsman close initi inquiri oi ijh agenc remark ombudsman note rule adopt european agenc safeti health work council commiss limit possibl public access document author quot authorship rule quot appear equival compar nation legisl present state commun law commun institut bodi includ authorship rule rule public access document ombudsman note court instanc held authorship rule adopt commiss constru appli strictli frustrat applic gener principl transpar decis close initi inquiri oi ijh european central bank inquiri april ombudsman wrote presid ecb request inform situat public access document adopt rule matter rule easili public opinion european central bank ecb inform ombudsman novemb adopt decis public access document archiv european central bank ecb ecb enclos copi decis drew ombudsman attent part preambl quot european ombudsman issu decis initi inquiri public access document recommend decis appli emi relat administr document limit scope applic decis applic ecb quot ecb inform ombudsman decis ecb offic offici public view public offici journal inquiri ombudsman carefulli examin rule adopt ecb base previous adopt european monetari institut emi ombudsman note unlik commiss council rule public access ecb rule express provis restrict possibl public access document author quot authorship rule quot ecb rule relat quot administr document quot defin articl ecb decis ecb quot record relat actual organis function ecb quot limit ecb rule quot administr document quot similar effect practic authorship rule document ecb author relat actual organis function ecb ombudsman awar function ecb emi govern council ecb formul monetari polici commun awar question avail minut ecb monetari polici meet subject public interest discuss consid import european citizen inform rule appli request public access minut ombudsman wrote ecb note articl statut escb ecb proceed meet govern council ecb confidenti govern council decid make outcom deliber public ombudsman point preambl ecb decis ecb refer mention articl statut escb ecb decis expressli state appli minut monetari polici meet ombudsman request ecb clarifi rule appli request public access minut ecb repli repli ecb point draft recommend made emi ombudsman previou initi inquiri pubac ijh concern administr document ecb state articl statut escb ecb quot defin limit transpar treati establish confidenti proceed quot scope applic decis ecb ecb refer articl decis read quot public access document archiv ecb regard administr document accord provis decis quot ecb refer definit term quot administr document quot contain articl decis ecb quot record relat actual organis function ecb quot express view quot includ minut govern council meet monetari polici issu quot ecb inform ombudsman public decis ecb offici journal ombudsman respons ombudsman respond repli ecb address letter presid ecb ecb remark ombudsman earlier initi inquiri ombudsman point subsequ closur inquiri court instanc drawn clear distinct hand question compet review legal measur adopt hand compet matter public access measur ecb claim articl statut escb ecb quot defin limit transpar treati establish confidenti proceed quot ombudsman point fact articl expressli forese possibl govern council quot decid make outcom deliber public quot ecb claim definit term administr document decis ecb quot record relat actual organis function ecb quot includ minut govern council meet monetari polici issu ombudsman made point quot ombudsman awar rule adopt ecb public access minut govern council meet monetari polici issu absenc rule exclus minut ambit ecb decis novemb oper except gener principl refer aforement decis give citizen greatest access inform ombudsman note decis council commiss public access document creat right access document institut correct interpret decis matter law highest author court justic ombudsman note recent case law establish gener principl establish except principl laid except constru appli strictli frustrat applic gener principl obviou context minut govern council meet monetari polici issu consid fall categori document relat function ecb ecb decis novemb light mention case law consid appli minut govern council meet monetari polici issu quot ombudsman conclud point bank appli rule includ except provid articl decis ecb request receiv public access document decis adopt rule public access document ombudsman inform european central bank draft recommend made previou initi inquiri commun institut bodi adopt rule public access document repli ecb inform ombudsman decis ecb novemb public access document archiv european central bank ombudsman awar case law establish gener principl establish except principl laid except constru appli strictli frustrat applic gener principl ombudsman consid light mention case law ecb decis ecb consid appli minut meet monetari polici issu natur bank appli decis ecb includ except provid articl request receiv public access document evid maladministr ecb relat adopt rule public access document make rule easili public ombudsman inform european central bank draft recommend made previou initi inquiri rule access document made easili public ecb inform ombudsman decis ecb publish offici journal april evid maladministr ecb relat make rule access document easili public conclus view appear maladministr european central bank ombudsman close initi inquiri oi ijh ecb decis close initi inquiri oi ijh commun plant varieti offic inquiri april ombudsman wrote presid commun plant varieti offic request inform situat public access document adopt rule matter rule easili public opinion commun plant varieti offic presid cpvo inform ombudsman legisl govern activ specifi document materi open public inspect made person satisfi offic quot legitim interest quot presid cpvo state offic prepar draft decis administr council establish rule relat public access document offic base close text european commiss rule draft decis present administr council cpvo meet septemb adopt decis made gener publicis cpvo websit novemb presid cpvo forward ombudsman copi decis administr council cpvo establish rule work method cpvo relat public access document offic ombudsman carefulli examin decis consist rule rule defin quot document quot quot exist written text produc offic medium cover exist legal provis allow access requir confidenti quot footnot state quot document held offic produc offic natur legal person member state commun institut nation intern bodi applic author quot rule applic address offic write applic suffici precis enabl document relat access sought identifi accompani fee rule rule establish procedur deal applic decis grant refus access made month case refus applic month appli chairman administr council review refus fail applic deem withdrawn administr council uphold refus access decis give reason inform applic possibl redress complaint european ombudsman commiss articl council regul ec ombudsman note express provis reason refus access appeal administr council matter good administr reason initi refus access rule access grant applic consult document premis offic prior arrang receiv copi rule flat rate fee fmxeuro copi document page addit fee fmxeuro addit page rule except substanc contain council commiss rule access document rule rule publish offici journal earliest opportun entri forc ombudsman note cvpo websit http www cpvo fr rule publish rule rule appli dai date meet administr council establish ombudsman understand decis administr council cpvo adopt meet septemb rule forc septemb decis adopt rule public access document ombudsman inform commun plant varieti offic cpvo draft recommend made previou initi inquiri commun institut bodi adopt rule public access document cpvo inform ombudsman legal provis provid possibl public inspect regist applic commun plant varieti right regist commun plant varieti right case legitim interest document relat applic varieti right grant cpvo inform ombudsman decis adopt administr council meet septemb decis establish rule work method cpvo relat public access document produc offic evid maladministr cpvo relat adopt rule public access document make rule easili public ombudsman inform commun plant varieti offic draft recommend made previou initi inquiri rule access document made easili public decis adopt administr council cpvo requir rule publish offici journal earliest opportun entri forc evid maladministr cpvo relat make rule access document easili public conclus view appear maladministr commun plant varieti offic ombudsman close initi inquiri oi ijh offic remark ombudsman note rule adopt commun plant varieti offic council commiss limit possibl public access document author quot authorship rule quot appear equival compar nation legisl present state commun law commun institut bodi includ authorship rule rule public access document ombudsman note court instanc held authorship rule adopt commiss constru appli strictli frustrat applic gener principl transpar ombudsman note regul govern cpvo provid access categori document relat applic grant commun plant varieti varieti right grant includ document cpvo author draft recommend europol initi inquiri oi ijh inquiri letter date april ombudsman inform europol initi inquiri launch articl ec request inform situat europol public access document europol rule matter rule easili public europol opinion opinion date juli europol inform ombudsman gener rule confidenti inform process europol laid council act articl europol convent secur manual foreseen articl mention gener rule adopt europol manag board januari europol opinion refer provis europol convent give individu access data relat store europol effort europol make inform public activ websit http www europol eu int europol opinion sign director express willing possibl europol adopt gener rule public access futur make rule publicli director state order achiev discuss issu council presid view bring matter attent europol manag board undertook inform ombudsman progress end inquiri carefulli europol opinion ombudsman address letter director septemb welcom europol posit attitud adopt rule public access document ombudsman point modern european administr import confid support citizen europol confid import carri mission make signific contribut european union law enforc action organis crime emphasi crimin organis involv vital begin activ europol compli fulli principl good administr behaviour ombudsman note natur polic work necessarili involv handl inform document interest citizen treat confidenti fact prevent europol adopt rule public access document adapt situat institut bodi ombudsman consid timescal propos europol adopt rule reason take account formal activ juli request europol provid inform progress adopt rule end novemb europol inform ombudsman manag board agreement rule public access document establish manag board ask europol prepar propos base rule establish european union institut notabl council agreement attent paid ensur compat europol rule rule institut europol document ensur principl access grant person data process europol convent specifi procedur case access person data europol personnel ii access grant protect mark document iii access grant inform jeopardis ongo investig recal ombudsman initi inquiri limit rule access document cover exist legal provis allow access requir confidenti ii iii ombudsman note europol manag board refer exist council rule public access document model draft rule europol ombudsman note articl council rule specif mention quot investig quot element mandatori public interest except access ombudsman note europol letter novemb definit timet adopt rule decis adopt rule public access document ombudsman inform european polic offic europol draft recommend made previou initi inquiri carri articl ec commun institut bodi adopt rule public access document month time ombudsman inform europol provis articl teu amend treati amsterdam articl articl ec treati appli provis relat area refer titl vi teu polic judici cooper crimin matter europol inform ombudsman exist rule govern confidenti inform process europol individu right access data relat store europol europol inform ombudsman manag board agreement rule public access document establish manag board ask europol prepar propos base rule establish european union institut notabl council ombudsman inquiri europol cooper evid present impract unduli burdensom europol compli fulli principl good administr behaviour adopt make easili public rule govern public access document appear europol manag board favour adopt rule base adopt european union institut notabl council timet adopt rule ombudsman inform europol draft recommend made mention previou initi inquiri establish deadlin month adopt rule institut bodi concern ombudsman inquiri europol cooper evid present envisag longer timet adopt rule europol opinion date juli appear europol envisag adopt rule public access document end inform provid europol novemb definit timet adopt rule principl good administr requir decis made reason time avoid unnecessari delai establish definit timet adopt rule draft recommend view european ombudsman make draft recommend europol europol adopt rule public access document month rule base adopt council includ except contain rule appli document cover exist legal provis allow access requir confidenti rule made easili public europol inform draft recommend accord articl statut ombudsman europol send detail opinion month march detail opinion consist accept ombudsman decis descript measur implement recommend relat institut european union ombudsman maintain constant dialogu institut bodi european union order secur right european citizen regular contact ensur effect cooper good work relat mutual trust march mr söderman invit meet mr carlo trojan secretari gener european commiss mr jürgen trumpf secretari gener council european union mr julian priestlei secretari gener european parliament discuss question code good administr behaviour european parliament committe petit januari mr söderman accompani mr peter dyrberg mr ian harden met colleg quaestor invit exchang view discuss possibl intern complaint procedur member european parliament dai mr söderman mr harden met mep edith müller rapporteur ombudsman budget year januari mr söderman mr harden met mr christian cointat director gener dgv european parliament mr brigitt nouaill degorc head personnel divis dgv januari mr söderman mr harden meet presid gil robl discuss present ombudsman annual report european parliament februari mr harald rømer director gener dg met ombudsman discuss issu relat transit period ombudsman mandat februari mr söderman present annual report year committe petit brussel march mr laura viqueira mr ildegarda de simon diehl dg visit ombudsman discuss wai inform newli recruit civil servant role european ombudsman framework train programm march mr söderman gave speech inter parliamentari confer creation area freedom secur justic organis european parliament committe civil liberti intern affair particip nation member parliament government organis subject discuss european civil right anti discrimin polici immigr asylum visa polic judici oper speaker includ mr gradin member commiss mr ancona chairman committe minist justic interior germani finland mr fennelli advoc gener european court justic april ombudsman present annual report year european parliament plenari session strasbourg april mr söderman particip confer transpar access document entitl quot open door democraci europ quot confer organis jointli pse eldr green group european parliament european feder journalist mr söderman gave keynot address session theme quot open mean account govern quot mr söderman mr harden met mr lópez veiga director gener dg mr hellot discuss renew cooper agreement european parliament ombudsman june mr söderman particip inform seminar organis dg european parliament newli appoint la staff luxembourg spoke role work juli mr söderman accompani ms vicki kloppenburg exchang view mr andré middelhoek chairman committe independ expert discuss recent develop respect offic juli mr söderman met mr julian priestlei secretari gener european parliament juli mr söderman mr harden meet mr chevalli head pari inform offic european parliament discuss detail press confer schedul place pari septemb juli ms loyola de palacio member european parliament time visit ombudsman offic mr söderman explain work septemb mr söderman present result mandat committe petit european parliament distribut booklet summaris achiev octob framework candidaci elect european ombudsman mr söderman audit committe petit european parliament decemb mr söderman invit presid nicol fontain attend inaugur french presid jacqu chirac quot louis weiss quot build european parliament european commiss januari mr söderman mr harden met mr carlo trojan secretari gener european commiss mr jean claud eeckhout mr klau ebermann director gener secretariat discuss code conduct good administr behaviour mr söderman met presid jacqu santer mr dian schmitt member cabinet februari discuss commiss draft code conduct offici mr söderman invit give speech commiss articl procedur deal complaint member state quot packag meet quot organis dg xv european commiss fridai februari packag meet held regularli intend provid forum eu nation offici encourag discuss correct implement commun law mr söderman provid gener introduct european ombudsman explain audienc view articl procedur emphasis articl complain treat mere sourc inform role bring member state infring commiss attent undisput mr söderman outlin recent reform articl procedur put motion ombudsman initi inquiri pd mr söderman inform deleg concern enforc commun law issu articl procedur european ombudsman network inform campaign corollari initi enhanc commun law enforc nation level speech mr söderman answer question put nation deleg presid meet commiss dg xv submit remark continu effort implement improv procedur rule propos ombudsman initi inquiri articl juli mr jacob söderman accompani ms vicki kloppenburg met mr brix knudsen act director olaf newli establish european anti fraud offic object task offic discuss juli mr söderman met mr anita gradin member commiss dai mr jacqu santer presid european commiss juli meet place mr söderman mr carlo trojan secretari gener european commiss mr horst reichenbach director gener personnel commiss paid visit ombudsman novemb mr eeckhout director secretariat gener commiss mr harden mr grill ombudsman offic attend meet council european union juli mr söderman accompani mr verheeck attend work parti inform organis council european union finnish presid mr söderman present achiev field transpar code good administr behaviour meet mr söderman exchang view finnish ambassador mr antti satuli court justic european commun octob mr jacob söderman accompani mr harden spoke quot transpar commun institut quot colloquium held court instanc luxembourg mark tenth anniversari court session transpar presid john cook presid chamber court instanc speaker includ mr jean loui dewost director gener commiss legal servic mr garzón clariana jurisconsult european parliament mr jean claud piri director gener council legal servic colloquium attend presid court justic mr gil carlo rodríguez iglesia presid court instanc mr bo vesterdorf judg staff court justic court instanc member legal profess mr söderman speech ombudsman websit english french german econom social committe octob mr jacob söderman accompani ms vicki kloppenburg attend quot convent civil societi organis european level quot european econom social committe brussel mr söderman gave present role task ombudsman aim confer role contribut civil societi divers build europ confer open mr beatric rangoni machiavelli presid econom social committe debat introduc jacqu delor presid european commiss kei note speaker includ mr loyola de palacio vice presid european commiss mr sinikka mönkäre finnish minist employ behalf presid offic council european union committe region decemb mr jacob söderman accompani ms vicki kloppenburg attend meet citizen right organ commiss committe region brussel aim confer chair ms irma peiponen address aspect citizen right discuss develop union citizenship mr söderman gave present role task european ombudsman refer code good administr behaviour defin right duti civil servant deal citizen mr söderman stress import open transpar relat nation ombudsmen similar bodi liaison network liaison network establish strasbourg seminar develop link nation ombudsmen websit european ombudsman websit creat mail discuss group set order ensur quick effici exchang inform facilit commun member liaison network liaison letter publish distribut juli januari ian harden visit offic médiateur de la républiqu mr bernard stasi plan joint seminar nation ombudsmen similar bodi pari septemb visit met délégué général mr gérard delbauff secretari gener mr claud desjean mr philipp bardiaux extern relat advis met chargé de mission sector work médiateur inform work european ombudsman discuss subject mutual interest seminar nation ombudsmen similar bodi entitl quot ombudsmen amsterdam treati european integr quot place pari septemb member state repres cooper deal complaint queri nation ombudsmen dealt european ombudsman irish ombudsman concern repay milk super levi danish ombudsman relat social secur issu cooper region ombudsmen similar bodi mr ullrich gall ombudsman bürgerbeauftragt rheinland pfalz paid visit mr söderman discuss anniversari celebr german ombudsman meet region ombudsmen schedul held novemb june deleg member petit committe german landtag nordrhein westphalen visit ombudsman offic strasbourg exchang view mr söderman deleg petit committe german landtag schleswig holstein paid visit ombudsman strasbourg june confer region ombudsmen committe petit european union florenc novemb mr jacob söderman particip confer region ombudsmen committe petit european union succeed held barcelona european ombudsman initi accompani mr alessandro del bon ms ida palumbo confer florenc organis offic region ombudsman tuscani guidanc ombudsmen european union mr bovess walloon region mr cañella catalan region mr contini sardinia mr fantappié tuscani mr gall rheinland pfalz mr sciacchitano lombard region report present region ombudsmen prof antonio papisca univers padova tackl daili work region ombudsmen eu forthcom challeng regard effect european integr work final resolut creat perman confer meet held year forese establish regular contact european ombudsman european parliament adopt end confer confer novemb mr söderman met prof angelo passaleva presid region council tuscani occas announc press confer european ombudsman underlin import itali nation ombudsman region local ombudsmen quot consid friend boss rome quot invit prof chiti mr söderman gave lectur work univers polit scienc florenc cooper nation ombudsmen access state seminar quot ombudsmen law european union quot organis jointli european ombudsman slovenian human right ombudsman ivan bizjak held ljubljana slovenia june seminar attend parliamentari commission right nation ethnic minor hungari dr jenö kaltenbach ombudsman cypru mr eliana nicola ombudsman malta mr joseph sammut deputi ombudsman romania mr ruxandra sabãreãnu ombudsman lithuania mr alberta vali ombudsman poland professor adam zieliñski repres estonia latvia slovak republ european union deleg slovenia speaker seminar includ jacob söderman quot maastricht treati european citizen quot judg leif sevón court justic european commun spoke quot interpret applic commun law quot ian harden spoke quot amsterdam treati nation ombudsmen quot particip deliv countri specif report discuss role ombudsmen access process report seminar prepar ombudsman cypru mr eliana nicola conclud seminar made construct contribut prepar access seminar organis futur particip welcom propos deputi ombudsman romania mr ruxandra sabãreãnu host follow seminar paper deliv seminar final report english websit european ombudsman http www euro ombudsman eu int slovenian ombudsman http www varuh rs si public relat inform strategi european ombudsman object inform peopl real reason complain maladministr activ commun institut bodi complain european ombudsman object improv relat union citizen inform broader public ombudsman role help realiz union commit open democrat account form administr time essenti creat fals expect simpli result increas number complaint european ombudsman mandat inform strategi focus target accur inform group potenti complain time convent public ombudsman websit intend interest live educ purpos young peopl learn europ highlight year annual report annual report european ombudsman year present european parliament plenari session strasbourg april session chair presid gil robl report behalf committe petit parliament mr laura de esteban martin congratul ombudsman report activ make parliament citizen transpar rapid mr de esteban martin welcom initi ombudsman establish code good administr behaviour state code improv relat public offici comprehens access public state ombudsman access file document institut emphasi ombudsman technolog field inform commun brought citizen closer administr open dai brussel european union institut bodi arrang annual open dai parliament build brussel european ombudsman stand locat court justic court auditor make easier visit citizen gain overview eu primari supervisori bodi staff brussel offic explain ombudsman work great varieti visitor request inform form brochur report approxim hundr fifti annual report request dozen quot quot brochur hand brussel staff explain citizen differ work committe petit ombudsman addit citizen local interest organis receiv advic legal offic brussel offic lodg complaint spot seminar nation ombudsmen similar bodi pari septemb quot ombudsmen amsterdam treati european integr quot enter forc amsterdam treati opportun nation ombudsmen similar bodi european union meet time meet held strasbourg aim meet strengthen link nation ombudsmen similar bodi enabl provid servic citizen europ seminar jointli organis mr jacob söderman european ombudsman mr bernard stasi french ombudsman member state repres member european institut total number particip purpos seminar impact work nation ombudsmen similar bodi entri forc amsterdam treati gener ongo european integr process treati amsterdam forese develop union area freedom secur justic enhanc cooper nation administr respons implement commun law polici numer field seminar work session human right eu principl good commun administr right countri nation free movement eu citizen session introduc expert rapporteur particip deleg invit prepar advanc written contribut theme seminar report french english simultan interpret english french german spanish italian provid particip seminar declar adopt unanim nation ombudsmen similar bodi eu declar initi portugues ombudsman mr josé pimentel light dramat event occur eastern timor support effort eu govern stop breach human right region declar remind eu govern content resolut council europ link institut ombudsman protect human right propos belgian feder ombudsman mr pierr yve monett offici press confer organis inform offic european parliament pari confer gave mr söderman mr stasi opportun remind import attach human right cooper nation ombudsmen ombudsmen similar bodi union meet brussel elect european ombudsman jacob söderman elect term offic european parliament octob announc elect presid european parliament mr söderman gave press confer present achiev mandat outlin plan mandat confer meet germani bonn februari mr söderman visit german bundestag bonn met mr heidemari lüth newli elect chairperson committe petit bundestag discuss respect role gener question complain petit impact commun system daili activ cologn april mr söderman particip european forum cologn entitl quot ein europäisch charta der grundrecht beitrag zur gemeinsamen identität quot forum organis jointli european commiss german ministri justic speaker includ prof dr herta däubler gmelin german minist justic commission anita gradin mep edith müller prof dr günter hirsch judg european court justic leipzig mr söderman invit europa hau leipzig programm visit includ lectur univers meet rector interview journalist mr söderman present work public meet live debat mr söderman paid visit committe petit landtag sachsen exchang view chairman mr thoma mädler mainz mr söderman invit particip panel discuss mainz organis mark anniversari institut ombudsman german land rheinland pfalz panel chair mr maria von welser zdf zweit deutsch fernsehen particip mr kurt beck prime minist rheinland pfalz mr ullrich gall ombudsman rheinland pfalz mr christoph grimm presid landtag rheinland pfalz mr klau hammer chairman committe petit landtag rheinland pfalz dr udo kempf professor institut social scienc pädagogisch hochschul freiburg mr reuter committe petit german bundestag audienc peopl includ distinguish repres public life rheinland pfalz includ predecessor mr gall bonn ian harden part inaugur confer quot weltachsen quot centr european integr studi centr develop research rheinisch friedrich wilhelm universität bonn novemb confer theme univers human right dialogu cultur global market futur state speaker includ professor olivi blanchard head econom depart massachusett institut technolog mari robinson unit nation commission human right óscar aria sánchez presid costa rica nobel peac laureat lech walesa presid poland nobel peac laureat netherland maastricht amp februari josé martínez aragón princip legal offic part seminar entitl quot schengen strong evalu updat quot organis european institut public administr maastricht sought provid updat legal polit aspect incorpor schengen european union prospect finalis incorpor process treati amsterdam enter forc implement schengen regulatori framework context power grant european ombudsman treati amsterdam discuss hagu septemb ms vicki kloppenburg attend intern confer european asylum immigr polici hagu purpos confer discuss effect object amsterdam treati union develop area freedom secur justic confer chair professor piet jan slot professor univers leiden dai mr nial fennelli advoc gener ec court justic dai topic discuss includ secur resid access free movement settl legal immigr minimum standard famili reunif legal question comprehens approach high level work group asylum migrat temporarili protect displac person offer possibl start life european union adjust dublin convent unit kingdom cambridg univers februari ian harden deliv lectur work european ombudsman staff student centr european legal studi cambridg univers read univers jacob söderman deliv open address confer quot complaint complaint handl european union quot held read univers march particip includ british ombudsman mr michael bucklei irish ombudsman mr kevin murphi mr edward newman vice presid committe petit european parliament john fitzmauric secretariat gener commiss professor roi gregori philip gid carri research complaint handl european union univers centr ombudsman studi ian harden respond paper mr fitzmauric sunningdal ian harden olivi verheeck attend confer intern institut administr scienc account public administr reconcil democraci effici ethic held sunningdal uk juli present european ombudsman draft code good administr behaviour finland helsinki mr söderman visit european parliament inform offic helsinki press confer organis mr söderman spoke activ latest achiev approxim repres finnish media mr söderman paid visit finnish chancellor justic visit met staff offic inform work august ombudsman visit parliamentari ombudsman offic helsinki present code good administr staff meet decemb mr ben hagard visit offic finnish ombudsman finnish chancellor justic meet discuss improv liaison european ombudsman nation ombudsmen similar bodi increas role internet plai facilit exchang inform debat examin meet liaison offic inform offic offic mr hagard met finnish chancellor justic mr paavo nikula vasa ombudsman made intervent meet organis carrefour ostrobothnia vasa august explain remedi european citizen eu administr tamper decemb mr söderman address citizen agenda ngo forum tamper finland creation citizen europ present highlight work european ombudsman set number import issu address build servic mind eu administr form basi panel debat panel member includ mr timothi clark head unit european commiss mr ann mari sigmund member econom social committe mr ikka kantola bishop turku close session forum address finnish prime minist mr paavo lipponen portugues secretari state european affair mr francisco manuel seixa da costa dai forum attend particip countri particip repres nation european intern ngo aim forum rais profil ngo issu week eu summit helsinki speaker forum includ mr erkki liikanen member european commiss mr denis fuch presid european women lobbi finnish author mr johann salminen european ombudsman repres forum mr ben hagard greec occas celebr anniversari marangopoulo foundat human right foundat invit mr jacob söderman particip intern colloqui quot prevent human right violat quot colloqui place panteion univers athen mr söderman deliv speech quot prevent activ european ombudsman quot speaker colloqui includ greek ombudsman professor nikiforo diamandouro swedish ombudsman ethnic discrimin mr orton professor repres council europ offic high commission human right institut osc mr jacob söderman paid offici visit greek ombudsman mr söderman met mr diamandouro deputi ombudsmen exchang view recent set offic greek ombudsman began work septemb mr söderman met staff greek ombudsman spoke experi nation finnish ombudsman european ombudsman visit conclud press confer attend main greek newspap radio televis spain guadalajara juli invit mr kirkpatrick spanish ambassador council europ behalf foundat marqué de santillana mr söderman deliv open address seminar quot human right oblig quot held citi guadalajara spain speech quot human right valu europ quot ombudsman stress role human right defenc basic theme work particip seminar includ mr mayor oreja spanish minist interior mr fernández miranda vice presid congreso de lo diputado mr álvarez de miranda spanish ombudsman madrid juli mr söderman visit represent european commiss european parliament madrid met mr beristain deputi director commiss represent mr samper head european parliament offic itali septemb octob jacob söderman accompani gerhard grill attend confer quot europ peopl european home market quot organis kangaroo group held rome confer attend particip dai confer lectur professor françoi vandamm belgian ministri labour quot social labour mobil problem develop quot mr paul altherr coca cola quot social labour mobil pragmat view industri quot mr francisco manuel seixa da costa portugues secretari state european affair quot develop view council quot text read member portugues embassi rome mr söderman gave dinner speech even morn dai lectur present mr brian baldock chairman mark amp spencer quot challeng trade food due consum percept protect quot mr inek setz consumenten bond netherland quot consum protect quot mr lauritzen advisor commiss quot european consum polici quot lunchtim mr peter schmidhub member board bundesbank spoke quot euro transit period consum protect quot afternoon lectur mr nouchin ochidari pricewaterhousecoop quot intern mobil tax cost effect quot mr mario monti member commiss european commun quot competit social market economi quot karl von wogau mep quot intern role euro quot franc ian harden spoke work european ombudsman workshop quot role ombudsman public servic user quot place strasbourg decemb framework quot le entretien territoriaux de strasbourg quot speaker workshop french ombudsman mr bernard stasi mr gérard lindach french ombudsman repres depart ba rhin burkina faso statutori congress french speak ombudsman associ novemb mr jacob söderman accompani mr olivi verheeck attend quot statutori congress french speak ombudsman associ quot er congrè statutair de associ de ombudsman médiateur de la francophoni aomf ouagadoug burkina faso mr söderman invit congress ombudsman burkina faso gener tiémoko marc garango presid french speak ombudsman associ mr daniel jacobi protecteur du citoyen québec congress offici open morn novemb presid burkina faso mr blais compaoré present open ceremoni ambassador foreign deleg burkina faso dai mr söderman paid visit offic ombudsman burkina faso mr söderman attend debat quot aomf comm outil de renforc de développ de bureaux ombudsman médiateur dan la francophoni quot quot accessibilité de ombudsman médiateur quot quot la promot la commun de bureaux ombudsman médiateur quot framework theme quot le princip de bonn administr appliqué aux bureaux ombudsman médiateur quot mr söderman present congress code good administr behaviour subject initi inquiri led draft recommend commun institut bodi novemb gener assemble aomf decid includ european ombudsman member associ grant statu vote member novemb mr söderman paid visit european commiss deleg burkina faso receiv head deleg mr antonio garcía velázquez event spokesman finnish represent brussel mr kemppinen paid visit ombudsman februari invit mr gammeltoft hansen ombudsman denmark vice presid intern ombudsman institut ioi mr schwärzler presid european ombudsman institut eoi mr söderman attend meet eoi ioi joint coordin committe frankfort februari mr söderman invit make present work finnish associ belgium suomi klubi februari brussel februari peter dyrberg gave talk european ombudsman head associ studi visit brussel mr söderman gave lectur role activ group student sweden finland denmark switzerland march march norwegian ambassador european union mr bull accompani mr grevstad visit ombudsman offic exchang view mr söderman transpar issu union march european ombudsman gave lectur role group visitor sweden march peter dyrberg gave talk ombudsman commun administr group danish student univers roskild march group young leader futur access countri central eastern europ particip seminar organis friedrich naumann foundat lectur european ombudsman josé martínez aragón march mr söderman gave talk group civil servant slovenia march peter dyrberg gave talk ombudsman public access document gener assembl societi european affair practition mr alicia oliveira ombudsman citi bueno air paid visit mr söderman march april mr söderman lectur group visitor csu freis germani german ambassador council europ mr dohm paid visit ombudsman april april mr söderman present work deleg finnish nation organis cleric employe sttk visit european parliament april peter dyrberg gave talk ombudsman transpar group german student politisch jugendr dresden april mr söderman met group finnish civil servant foreign ministri visit council europ april mr söderman lectur group swedish pension brussel mr florenc millelir boissavi french lawyer prepar manual subject mediat intend law profession interview mr söderman april april mr söderman lectur member associ quot international kolpingwerk quot framework annual visit european parliament strasbourg mr söderman gave talk work group finnish public relat offici deal social affair mr söderman lectur group austrian lawyer mr söderman spoke work group finnish lawyer helsinki institut ian harden gave talk work european ombudsman visit group student institut intern law univers göttingen germani institut für völkerrecht der universität göttingen june ms vicki kloppenburg gave talk work european ombudsman group teacher sachsen anhalt august mr grill gave lectur role european ombudsman group swedish offici group repres polit parti finland paid visit ombudsman septemb mr söderman lectur deleg legal affair committe finnish parliament septemb member deleg includ mr henrik lax chairman committe mr lauri lehtimaja finnish parliamentari ombudsman septemb mr söderman present work achiev mandat deleg rovaniemi region lapland septemb mr söderman gave speech ombudsman role work mandat recept represent free state bavaria brussel septemb ms vicki kloppenburg receiv group civil servant sachsen anhalt germani brussel gave present work european ombudsman septemb mr söderman lectur member foreign affair committe finnish parliament visit council europ mr söderman invit speak role breakfast meet european polici centr brussel octob meet attract larg audienc compris diplomat compani trade associ ngo region bodi octob mr gerhard grill gave talk task role european ombudsman group visitor finanzamt tax offic zeil main germani octob maria engleson gerhard grill explain role achiev european ombudsman group student fachhochschul bielefeld accompani professor dr joachim jedzig novemb mr söderman met danish group invit mep jen peter bond ulla sandbæck strasbourg gave talk quot work ombudsman quot decemb presid youth forum mr pau solanilla accompani secretari gener mr tobia flessenkemp mr juha mustonen project offic finnish eu presid visit ombudsman explain activ organis media relat januari mr hia sjöblom interview mr söderman finnish paper quot salon seudun sanomat quot januari mr söderman report activ group nordic journalist lead mr geo steniu mr brandon mitchen interview mr söderman wall street journal januari januari mr söderman gave telephon interview ms schulz quot west deutsch rundfunk quot januari mr pirjo rautio finnish newspap quot pohjalainen quot visit ombudsman offic interview mr söderman mr ol morten fadn mr hen hellebust norwegian journalist interview mr söderman januari issu transpar public access document februari mr söderman gave interview mr haralambopoulo framework televis programm institut broadcast region televis channel greec mr anna karismo interview mr söderman februari finnish paper quot helsingin sanomat quot februari mr michel guetienn interview mr söderman televis programm produc european parliament mr söderman gave interview mr leila pentinpuro februari quot europa quot magazin produc european commiss offic finland februari mr söderman interview mr bartak czech new agenc mr fori hungarian paper quot magyar nemzet quot march mr söderman gave telephon interview mr ehrström finnish monthli magazin quot forum för ekonomi och teknik quot march mr harden interview ms anja vogel radio franc alsac quot europ au quotidien quot weekli programm french radio franc info mr söderman gave interview mr pierr bocev french daili newspap quot le figaro quot march march mr söderman gave report activ group journalist nordic countri denmark iceland greenland sweden norwai finland march mr söderman gave telephon interview mr stephen castl daili english paper quot independ quot march mr söderman contact journalist express view resign member commiss includ mr reineheim weekli luxembourg newspap quot le jeudi quot terttu lensu finnish radio tv broadcast compani susann palm swedish broadcast corpor hia sjöblom finnish paper quot salon seudun sanomat quot jesper knudsen danish daili newspap quot inform quot march mr pfletsching interview mr söderman quot boulevard europ quot televis programm produc german quot west deutsch rundfunk quot mr söderman interview april quot europ todai quot programm bbc world servic april liisa kiiski interview mr söderman finnish new agenc quot suomen tietotoimisto quot stt ina balt german televis quot zdf quot interview mr söderman april daili programm europ call quot heut europa quot april press confer organ strasbourg occas present ombudsman annual report parliament dai mr söderman gave interview thoma wolf german magazin quot capit quot gareth hard quot european voic quot april invit mep paasilinna mr söderman met group finnish journalist visit eu institut brussel april mr söderman gave lectur group finnish chief editor brussel framework seminar eu matter organ european parliament inform offic helsinki mr söderman gave interview matti pitko publish finnish daili newspap quot aamulehti quot april mr söderman gave interview mr ulrik osten bavarian radio quot bayerisch rundfunk quot mr magnu ringman swedish paper quot aftonbladet quot ian harden gave interview work european ombudsman mr pascal maguesyan quot réseau interdiocésain de radio chrétienn quot mr söderman gave interview mr peter ferm swedish quot nordvästra skåne tidningar quot ms pirkka kivenheimo finnish quot turun sanomat quot french tv quot demain quot interview mr söderman inform programm broadcast framework european elect ms ulla østergaard interview mr söderman danish paper quot jyllandsposten quot june mr söderman gave interview quot art quot broadcast framework inform programm european institut juli mr söderman invit press lunch brussel organ perman represent finland european union journalist present includ åsa nylund yle richard brander stt eija poutanen maaseudun tulevaisuu tuulikki kuparinen taloussanomat reijo rutanen suomen kuvalehti vesa puoskari maija lapola turun sanomat mr söderman gave interview mr neil bucklei quot financi time quot juli septemb mr söderman interview hannu taavitsainen finnish monthli magazin quot kuntalehti quot septemb mr söderman gave interview kristian ulfstedt finnish radio leyla linton british quot daili express quot septemb ms birgit svensson interview mr söderman german paper quot märkisch allgemein quot ms kristina heleniu finnish televis mr söderman gave interview mr heikko tuomi nikula chief editor quot lapin kansa quot main newspap finnish lapland septemb septemb ms natascha zeitel bank interview mr söderman brussel bavarian televis quot bayerisch rundfunk quot septemb ms luukkanen interview mr söderman brussel quot monitori quot magazin septemb mr söderman gave interview robert cottrel quot economist quot octob articl european ombudsman elect publish quot european voic quot interview mr söderman gave gareth hard octob mr söderman interview marja palmunen finnish paper quot turun sanomat quot octob leyla linton interview mr söderman quot parliament magazin quot ms anna kehl independ german journalist interview mr söderman octob octob mr söderman interview danish journalist mr ryborg mr söderman gave interview ina balt german televis zdf brussel octob octob gerhard grill gave telephon interview work european ombudsman broadcast live german radio swr südwestrundfunk occas reelect mr söderman interview journalist includ mr willi silberstein swedish radio ms heleniu mr ulfst finnish tv octob mr söderman gave interview mr johansson swedish paper quot från riksdag amp depart quot novemb stephen bate quot guardian quot novemb novemb mr söderman josé martínez present ombudsman work achiev mandat group journalist barcelona visit parliament novemb articl transpar publish quot newsweek quot magazin interview mr söderman gave christoph dickei novemb mr söderman gave telephon interview gareth hard quot european voic quot public access inform michaël jungwirth interview mr söderman austrian paper quot klein zeitung quot decemb european parliament decis march regul gener condit govern perform ombudsman duti oj oj administr handbook report committe petit annual report activ european ombudsman rapporteur laura de esteban martin articl regul oj oj case european parliament angelo innamorati ecr european ombudsman annual report european ombudsman annual report pe bur joint case georg marcopoulo ecj ecr ii par oj report march crimin proceed relat protect union financi interest rapporteur mr theato mep report juli commun commiss council european parliament union polici corrupt rapporteur mr bontempi mep annex provis govern applic rule transpar member financi interest annual report chapter oj quot commun institut bodi oblig suppli ombudsman inform request give access file concern refus duli substanti ground secreci quot articl treati establish european commun articl par statut european ombudsman instanc case court relat court rule articl par activ court justic court instanc act judici role articl par case fotini michaël chiou commiss ecr ii par case georg koliva commiss ecr par judgment march case wwf commiss ecr ii order presid court instanc march case carlsen council ecr ii oj oj approv commiss decis ec oj approv singl program document improv process market condit agricultur product unit kingdom council regul march improv process market condit agricultur product oj commiss decis ec june oj restrict tender european commiss extern translat unit fr council direct eec conserv natur habitat wild fauna flora oj follow report present medasset meet stand committe convent conserv european wildlif natur habitat bern convent marin turtl conserv zakyntho lagana bai greec convent conserv european wildlif natur habitat bern septemb oj pd report european ombudsman annual report commun institut bodi oblig suppli ombudsman inform request give access file concern refus duli substanti ground secreci offici servant commun institut bodi testifi request ombudsman speak behalf accord instruct administr continu bound duti profession secreci pd report european ombudsman annual report pp commiss annual report monitor applic commun law introduct pp iii iv final council direct eec june assess effect public privat project environ oj oj council direct eec februari approxim law member state relat safeguard employe right event transfer undertak busi part busi oj council direct eec februari implement principl equal treatment men women access employ vocat train promot work condit oj pd report european ombudsman annual report pp commiss annual report monitor applic commun law introduct pp iii iv final decis ecsc ec euratom european parliament march regul gener condit govern ombudsman duti oj case orkemsa commiss ecr case gema commiss ecr regul amend oj articl ec council direct eec june assess effect public privat project environ oj annual report european ombudsman council regul eec juli amend regul eec task structur fund effect coordin activ oper european invest bank exist financi instrument oj council regul ec establish cohes fund oj similar provis found articl regul monei cohes fund articl regul eec articl regul eec art par par council regul eec decemb lai provis implement regul eec coordin activ structur fund oper european invest bank exist financi instrument oj art council regul eec council regul eec amend council regul eec juli lai provis implement regul eec coordin activ structur fund oper european invest bank exist financi instrument oj art par quot payment financi assist made nation region local author bodi design purpos applic submit member state concern gener rule month receipt accept applic quot articl par quot payment condit submiss commiss design author bodi refer paragraph request payment month end year concern complet practic oper concern quot council regul eec amend regul eec task structur fund effect coordin activ oper european invest bank exist financi instrument oj art supra council regul eec amend council regul eec art par supra council regul eec amend council regul eec art par art par council regul eec decemb lai provis implement regul eec coordin activ structur fund oper european invest bank exist financi instrument oj order court fourth chamber case taisc nation trust ireland wwf commiss ecr par oj oj case wwf uk commiss ecr ii par case interporc commiss ecr ii par ecsc ec euratom commiss decis februari public access commiss document oj commiss regul ec februari open compulsori distil provid articl council regul eec derog wine year detail rule applic thereof oj case judgment februari interporc im und export gmbh commiss ecr ii case wwf uk world wide fund natur commiss european commun ecr ii case decid judgment court chamber octob case galileo zaninotto ispettorato central repression frodi refer preliminari rule pretura circondarial di treviso report case gerard van der wal commiss european commun ecr ii supra case par council direct eec assess effect public privat project environ oj decis initi inquiri pd annual report head oj oj join case unit kingdom commiss ecr written question raymond duri commiss oj technic assist commonwealth independ state state soviet union mongolia technic assist commonwealth independ state art quot court justic jurisdict disput relat compens damag provid paragraph articl quot art paragraph quot case contractu liabil commun accord gener principl common law member state make good damag caus institut servant perform duti quot case édouard duboi council commiss ecr ii reg oj art reg oj art reg oj art case embassi limousin european parliament judgement decemb case fotini michäel chiou commiss ecr sc ii par case georg koliva commiss ecr par result inquiri launch matter ombudsman recommend commiss give applic access mark paper request resolut juli annual report activ european ombudsman european parliament council european union european commiss court auditor econom social committe committe region european invest bank european central bank european centr develop vocat train cedefop european foundat improv live work condit european environ agenc european agenc evalu medicin product emea offic harmonis intern market european train foundat european drug drug addict monitor centr translat centr bodi european union european agenc safeti health work commun plant varieti offic oj resolut juli annual report activ european ombudsman oj resolut april annual report activ european ombudsman oj case sergi commiss ecr case giordani commiss ecr ii paragraph case buick commiss ecr ii paragraph case bieber parliament ecr ii vacanc case paragraph case sergi commiss ecr paragraph case pizziolo commiss ecr decis march european parliament regul gener condit govern perform ombudsman duti oj commiss decis februari public access commiss document oj case rothman intern commiss judgement juli oj corrigendum oj judgement decemb join case friedhelm quiller johann heusmann council commiss ecr ii oj compens offer period compens time bar purpos determin period compens offer date interrupt year time bar laid articl statut court justic earliest event case action brought court justic court instanc date applic enter regist case applic address commun institut date recept applic council commiss whichev earlier provid applic subsequ brought action court instanc month delai stipul articl statut court justic commun institut accept write applic interrupt time bar start date compens period year date interrupt time bar april date market convers undertak expir close date compens period august date produc receiv special refer quantiti earlier council commiss joint code conduct oj council decis decemb public access council document oj commiss decis februari public access commiss document oj oj case rothman intern commiss judgement juli paragraph oj articl statut escb ecb case svenska journalistförbundet council ecr ii case wwf uk commiss ecr ii case interporc commiss ecr ii case rothman intern commiss judgement juli case wwf uk commiss ecr ii case interporc commiss ecr ii case rothman intern commiss judgement juli articl european ombudsman code good administr behaviour council regul oj oj articl commiss regul ce oj titl articl nb regul make provis possibl public inspect grow varieti purpos technic examin purpos verifi continu exist case rothman intern commiss judgement juli paragraph articl treati european union amend treati amsterdam articl articl ec treati appli provis relat area refer titl vi treati european union polic judici cooper crimin matter titl vi teu includ provis relat europol council promot cooper europol council act novemb adopt rule confidenti europol inform oj oj europol convent articl commun take activ europol oj annex annex statist work european ombudsman gt tabl gt annex ombudsman budget common commun institut bodi european ombudsman adopt euro budgetari purpos januari salari allow cost relat employ contain titl budget titl includ cost mission undertaken ombudsman staff titl budget cover build equip miscellan oper expenditur titl singl chapter subscript intern ombudsman organis paid oper european parliament avoid unnecessari duplic administr technic staff servic need ombudsman provid european parliament area ombudsman reli greater lesser extent assist parliament servic includ personnel includ contract salari allow social secur financi control account prepar execut titl budget translat interpret print secur informat telecommun mail handl effici save commun budget oper european ombudsman european parliament estim equival post servic provid ombudsman involv addit direct expenditur european parliament charg made payment effect liaison account provis offic translat servic largest item expenditur dealt improv transpar budget includ time lump sum fee cover cost european parliament provid servic consist sole staff time administr staff contract salari allow rang comput servic oper european parliament european ombudsman initi framework agreement date septemb complet agreement administr cooper budgetari financi cooper sign octob agreement due expir end term offic parliament elect juli ombudsman presid european parliament sign agreement prolong origin oper agreement end decemb ombudsman presid european parliament sign agreement renew oper agreement modif year provid automat renew budget budget creat addit post includ european parliament committe budget block appropri post includ reserv releas appropri made condit present action plan transform temporari post perman post begin total establish plan post fund februari ombudsman present action plan restructur offic includ separ legal work administr work creation separ depart action plan provid gradual transit exclus temporari post predomin perman post accept action plan committe budget releas block fund addit post need separ legal administr role head secretariat propos restructur implement begin total amount appropri ombudsman budget fmxeuro titl salari allow cost relat employ amount fmxeuro titl build equip miscellan oper expenditur amount fmxeuro titl expenditur result special function carri institut amount fmxeuro amount fmxeuro enter reserv titl tabl expenditur term commit appropri gt tabl gt revenu consist primarili deduct remuner ombudsman staff term payment receiv total revenu fmxeuro budget budget prepar establish plan repres increas establish plan total appropri fmxeuro titl salari allow cost relat employ amount fmxeuro titl build equip miscellan oper expenditur amount fmxeuro titl expenditur result special function carri institut amount fmxeuro amount fmxeuro enter reserv titl budget total revenu fmxeuro independ budget statut european ombudsman ombudsman budget annex section european parliament gener budget european commun discuss possibl creat independ budget ombudsman began decemb council agre propos ombudsman budget independ made chang financi regul effect januari accord legal provis forc agreement european parliament budget prepar form annex budget european parliament explicit assumpt ombudsman request transfer parliament conting reserv council regul decemb oj annex personnel european ombudsman jacob söderman secretariat european ombudsman ian harden head secretariat tel peter dyrberg princip legal advisor brussel antenna josé martínez aragón princip legal advisor tel gerhard grill princip legal advisor tel benita brom princip legal advisor brussel antenna head brussel antenna tel olivi verheeck legal offic brussel antenna tel vicki kloppenburg legal offic brussel antenna tel xavier denoël legal offic auxiliari agent temporari agent tel ida palumbo legal offic tel alessandro del bon legal offic auxiliari agent temporari agent tel maria engleson legal offic traine auxiliari agent tel ilta helkama press offic ben hagard internet commun offic tel nathali christmann administr assist tel alexandro kamani financ offic tel maria madrid assist brussel antenna tel muriel richardson secretari european ombudsman tel anna ruscitti secretari brussel antenna tel ursula garderet secretari brussel antenna tel isabel foucaud secretari tel stephani kunz secretari isabel lecestr secretari auxiliari agent temporari agent tel mari andré schwoob secretari temporari agent tel félicia voltzenlogel secretari temporari agent tel patrick schmitt usher charl meb usher tel peter bonnor traine eleni kefali traine alexandra agosto traine panu rainio traine conor delanei traine annex elect european ombudsman legal provis articl ec quot ombudsman appoint elect european parliament durat term offic ombudsman elig reappoint quot rule procedur european parliament set detail elect procedur quot rule start parliamentari term immedi elect case refer paragraph presid call nomin offic ombudsman set time limit submiss notic call nomin publish offici journal european commun nomin support minimum thirti member nation member state member support nomin nomin includ support document need show conclus nomine fulfil condit requir regul ombudsman nomin forward committe respons hear nomine hear open member list admiss nomin alphabet order submit vote parliament vote held secret ballot basi major vote cast candid elect ballot candid obtain largest number vote ballot continu stand event tie eldest candid prevail open vote presid ensur half parliament compon member present person appoint immedi call oath court justic ombudsman exercis duti successor take offic case death dismiss quot elect european parliament publish call nomin offici journal juli set septemb deadlin submiss nomin meet committe petit held septemb chairman committe announc valid nomin receiv candid mr georgio anastassopoulo mep vice presid european parliament mr jacob söderman incumb european ombudsman committe petit organis hear candid special public meet held octob gt tabl gt mr söderman declar elect decis european parliament appoint mr söderman mandat publish offici journal decemb contact european ombudsman strasbourg mail european ombudsman av du président robert schuman strasbourg cedex telephon fax mail euro ombudsman europarl eu int websit http www euro ombudsman eu int brussel telephon fax oj decis ec ecsc euratom european parliament octob appoint ombudsman european union oj