car park when we returned from holiday. on return waited at bus stop (this was at 1 o clock in the morning) no bus arrived for terminal 3 car park checked with a driver who said it was only round the corner and we could walk. i left my family with the luggage to collect the car - the machine then eat the ticket i was given to obtain exit. needed credit card details - called help button - needed my reference number which was with my wife, family and luggage. we eventually obtained exit and set off home. this was not the car parking we were expecting the receive. 