the sidewalks. for breakfast he fries eggs. he fetches the newspaper lying outside his apartment door. it’s probably just his imagination that the paper is heavier than usual, as if wet. the pages are dry. he tells himself that when he turns them, they will not glisten with blood. through the issue and/or patch the bug there's a good chance you can turn a negative situation into a positive memory of great service for your customer.
on the other hand, when one of your customers runs into a bug and your application looks like a pos, they're going to assume that's because it is a pos. 