again, a pot of spring water was being boiled. they are doughy and squishy, but not quite what i needed them to be for my neck. these are: weight, sole, arch and of course, design. the entire process from beginning to end was handled very well with open communication, easy signing process, and great customer service. you are able to contact our business by dialing 888-373-7022 to start out. it includes a 40,000 square foot putting green and a driving range. save baking sheet for next step. it stands out like a pearl as night falls. 