one thing that really stood out to me is that you say to find out how much experience they have in the industry. everywhere you go there is something interesting and engaging going on. no questions asked…no need to explain. i often felt like a timid fan girl, amazed that these people knew my name and would talk to me. just keep breathing, and don't give up. now this has been relaxed, but only men are allowed to cook. please contact our customer services department if you need advice on how to pack your item properly. he sits and wonders about his fate. 