i have just begun using this and my hair looks all glossy, shiny and healthy! likewise, there are others who have worked in customer service for years, but still need to polish their skills. others have done it under the present circumstances. we have people who don't know what the hell they're doing running our country." leaves were opening on the trees, buds erupting on bare branches, daffodils opening one after the other, buds on lilac bushes about to burst—it was all happening at once! how do we use your information? 