i registered on this site for this specific question. i have no hesitation in recommending them." the service was also very good - warm, polite and not at all intrusive. this has had a fair bit of use and been knocked about a little, but it works well and looks to be well made. my question was "how do they determine the points for each person"? i also rotate the toys and books. – the idea of packing everything and cleaning is overwhelming. find a industry party of votes page them to the site. 