nobody likes to be interrupted for a sales pitch, or to be treated like a number. also, where does brother get his information from? look at the overall quality of the materials used. it still has no “housing first” program, and continues to look for distracting alternatives. i am always upset about her but i am finding this time particularly hard. that evening, while everyone was out on the town for dinner and dancing, a small storm rolled through. but i promise, this can be eye-opening. 