the good thing about this couch set may be the matching and mixing of chairs within the space within the room for a ideal shape. the customer service is out of this world everyone is very nice and they treat you as if your family. maria was so incredibly grateful and expressed how this would change her family’s lives! eventually, i allowed my nose to stick out. one shelf is a standard grate type shelf used for storage. another suggestion is to think of a time in your life where everything just flowed easily and effortlessly, then think about why this was. 