need to be honest with them. we have been building for so many years that we have been able to notice patterns in the industry and react to them effectively. in some ways, we are the best in the area, and in some ways we are still learning.
we have long known that we have a responsibility to our customers to bring them into the fold and that we need to help our customers understand what it takes to be a successful business in today’s day and age. we see the deeper picture and believe that this vision is something that we can use to bring our customers up to speed 