call or write us at the telephone or address listed below, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer or bill payment listed on the statement or receipt. we must hear form you no later than 60 days after we sent the first statement on which the problem or error appeared.
tell us your name and account number. describe the error, transfer or bill payment you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. tell us the dollar amount of the 