if we are truly out to generate sales versus just responding to buyer requests, we need to find a way to get in the door and to keep that door open to us. did you know how they died? it is what we all need. the students worked hard and it showed! * step two – remove the jewelry item and using a very soft toothbrush, gently brush over the entire surface, making sure to get into those hard to reach areas. so come what may, we had to make sure that we got up as early as 3.50 am in the morning. 