i always follow up by saying i am happy to have a conversation to see if i can help them or if there is a mutual benefit for us to link. my husband got home safe and was able to spend new years with his family. make it as fun as you can! without it, you would die in no time. i did all the maintenance and it prints yellow. nothing more needs to be said. if you want you can follow a food tour that takes you past the best places to eat. 