is happening before you give your own advice.
1. listen– i think often we listen to respond because we are so eager to give people this knowledge that we have on what they’re going through. or we have been through a similar situation, and so we think we have the solution, and we so badly want to give it to them. our intentions are good, but they may just want someone to listen. allow them to feel, and experience all their emotions.
2. encourage them- inspire them to shift their perspective on what they’re going through by asking questions, not my intentionally telling them to, but by asking questions that will lean 