decisions about what to do.
it’s scary for most of us to give up control. it’s natural to think that the way to get things done right is to control as much as possible. but that’s wrong.
if you’re the boss, you’re responsible for the performance of a group. groups with self-motivated people who know their work and make decisions about how to do it perform better than teams where the boss tries to exert control from the center.
when some people hear this, they figure that what that means is you should just turn people loose and let them do what they want. that’s a way to give them control, but it’s 