any returned items must reach us in “new” and “unused” condition with all original packaging present and seals intact. you could be on your own for days or even weeks. no matter what new challenge i throw at it, there's a way (usually several) to get it done. mix thoroughly on low speed, stop mixer and scrape sides of bowl if necessary to assure all powder is completely dissolved. the bus stopped close to the hotel. he looks into my eyes, what does he see? tough choice when seeing things that way. 