either cases, you end up feeling low and wish to make up as soon as possible. the only way is to say the golden word, sorry! owning up to your mistake is very important, and it takes real courage to admit your mistake and apologize for your behavior.
▣ the first thing you should remember is not to fake your feelings or apologize for the sake of it.
▣ you should apologize to the person only if you genuinely feel sorry. secondly, you should not lie or give false excuses; keep your apology brief and direct.
▣ when saying sorry, just say it and end the topic, then and there. do not start 