we do not accept returns on products unless a mistake on our part. sometimes, hair is more than just hair. you use it just like stuffing only you cut out the size and shape piece you need and slip it into your piece before closing it up. if the playhouse will be outdoors, you won’t want anything too fancy or expensive. it is the most amazing feeling carving down a slope, taking turns and ripping up the snow. where all of these ingredients come together, there will be an increased risk for fires. it’s starting to feel like home. 