ms. k: student 2, is everything all right? the best approach is to use a tone of voice that is both calm and business-like. special packages were available at last year’s event where $20 would get you admission to the ice castle and 10 tasting tickets. for the price you pay i'd say is quite average for what you get. it's really unfortunate but it's the reality. well, that’s it for this awards season folks! not only did she create an excellent report, the directors asked you to make sure she was acknowledged at the next team meeting. 