because my dad knew the owners. my brother and i both worked there after school, on weekends, and throughout the summers for about 5 years. it was a lot of fun and that job was such a wonderful experience for both of us. even though it was "just a high school job" i learned important lessons that helped shape my professional life.
anyone who has ever worked in food service, retail, or hospitality knows that customers can be difficult. although that old saying "the customer is always right" is not necessarily always true, the customer has to think they're right if you are ever going to get repeat business. have patience 