he had a conversation with someone in the back, then he looked at them both very carefully in the light by the window, for a long time, and after a few minutes he went to the copy machine, staring out the window while the machine slowly did its work and for some time afterwards, then coming back to the counter and staring down at the counter for a long time. you can trust them to do a great job for a good price and know that their work is up to code and exceptional. 