best to lean on the side of adding value to the customer and listening to his or her needs.
in my previous post, i wrote how most of the sales process has less to do with convincing someone to purchase and more about painting a picture for him about what life would be like after purchase.
no one can be forced to buy anything. people often will abandon a sale for a number of reasons that have nothing to do with the item being sold.
how many times have you abandoned a purchase for a reason that had nothing to do with a product?
you got busy with something else and simply forgot to 