boss's best friend and bullies everybody as a result, writes reflections like the patient is a pig on their notes, or remarks sometimes seen like 'refused' treatment, or 'non-compliant' but perhaps it is better the patient knows about these so they can defend themselves.
i'm sorry to hear you work with a toxic manager. i have worked in good teams and bad and the bad ones have always had a toxic manager. writing that someone is a 'pig' in their notes should surely be a concern to someone that this manager is in the wrong job.
the manager was terrific, it was her friend who worked on our ward that was the 