it is available in the building. once you fill in your application in office 1, you will go back and get a ticket number at the counter. it is very quick to do and then you wait by the area of your letter on the ticket. mine was letter k and i was called in about 5 minutes. i gave them all my stuff and they took about 30 minutes to process. they called me back with a stamp for an extra 7 days. you get 7 if you have a 30 day visa or 30 days if you have a 60 day visa. i believe the cost is the 