there is always a welcome refreshment break half way through the morning. they are very common and the leading cause of "flashing". it goes without saying that in general, people don't like pain. we offer the best customer service in the industry! what was the important thing you wanted to talk about? how do honey bee farms work? we are looking forward to cooperating with you sincerely to achieve a win-win situation. i think it might be a service related issue. the neck is chunky in the best possible way. if you give them something that changes their lives for the better, congratulations! 