the contents are impressive and include a number of items i did not even know existed. she thinks of all the terrible things that might happen to her daughter, then she tries to predict how best to handle these situations, what she might say and do and where it might lead. if you receive a call from someone representing the bank, don’t give out sensitive information. a good rule of thumb is to brew for somewhere between four and five minutes. after changing a bunch of settings with the scan snap phone help it worked great for two months. 