us.
why can't i click & collect all items?
some items are too heavy and/or large for delivery to click & collect locations. they pose a health and safety risk to both the delivery staff and the staff at the pick up point.
i will not be able to collect my order within 7 days but do want to collect it.
please call our customer service team on 0344 499 4686 to extend the holding time for your order. click here for alternative ways to contact us.
if you wish to return items, please give our friendly customer service team a call on 0344 499 4686 with your order details. click here for alternative ways 