but here’s the thing: they doctor it. everyone can always use some extra business and by getting everyone in the same room they may benefit and in turn you will benefit. and while the technology itself might seem to be a clear competitive advantage, it’s often something as simple as customer service that makes the difference when buyers choose a provider. i’m keeping the word #resist in my head, and i’m trying to find daily ways to work towards that thought. data bases using the old version before installing the new version. here still are sacred rights to shield! 