phone calls and e-mails were returned immediately even out of hours. “it’s been an interesting day,” he said. when one brand name is used for several related products, this is referred to as family branding. i need another pair in another color! look on packaging for any numbers for poison control–this is an indicator that you may not want to choose that product! building self-confidence is something that can start very early, even with infants. it reminds me to swallow my pride and look to others for support. thanks to everyone that sent this in! 