actually, i cheated on the eye exam. as a friend of doc's i appreciate the information, i would much rather be in the loop than guess his condition. with each level of management, business leaders often get further away from the front lines and their customers, and, with each stage of growth, potentially further from the truth. they buy expensive equipment, join fitness clubs, start diets, make great new year’s resolutions, and they mean well but they usually get off track because they don’t have a good system for staying on track. i'm so disappointed they can't seem to get their act together. 