come back to the safety of their own world.
face to face talking is especially healing. let them talk as much as they need to. talking connects the emotional right side of the brain to the logical left side. it helps to give context and shape to feelings, which lets those feelings soften. know that you don’t need to fix anything and you don’t have to have all the answers. most importantly, don’t let the fear of saying the ‘wrong thing’ get in the way of saying ‘something’. even if that ‘something’ lands differently to the way you expected, you can clean it up once it’s out there. what’s important is 