including a contact schedule with minutes is just good old fashioned practice that will save plenty of time and excuses. you can cook it in the morning with eggs and save the fat to make veggies for dinner. often, our field service teams carry a convincing alternative in their service vehicles. loved this post- thanks for sharing! in any case the refill would cost less than a new pen. it's nice to get the applause for a job well done, but the real satisfaction is in "a job well done". but i’m totally game to toss/get ideas! we are not at all surprised! 