1. have your paper bill in front of you.
last name field: enter as it appears on your bill.
* if you are a business, type the entire name as it appears in the last name field of your paper bill only.
* if you are a tenant, enter the owner’s name that appears on the top of your bill.
first name field: enter as it appears on your bill.
* if you are a business, leave this field blank.
* if there is only one word on the top of the bill that is used for the last name field only, leave the first name field blank.
e-mail address: use the address to which you would 