and just like rocks, all those things have weight and take up space. he was probably too tired to feel much of anything. like i am supposed to say no to that face. if you want to win people’s hearts and minds, this is absolutely the wrong approach. the biggest thing that’s changed is that i’m being a whole lot more honest with myself! you can be that stem professional. when buying into a customer anyone who has ever been in sales has had this question: what if does not produce? 