we were always on the other end of the phone , giving the independent advice required for the best interests of the company. not as far as good fortune’s customers are concerned. scarlet: is there anything else you would like to add? walk through the big wooden double doors in the colder months, and you might be a tad disappointed to see an almost empty dining room and bar area. in practice they will present slightly different cross-sections to the wind, or a different sail, and the actual drift is likely to be slightly different. this also applies for items that have arrived broken/damaged. 