this post made me smile with surprise more than once, and that pretty much never happens. it is definitely still unfinished business. i have tried my best to be good. keep up the good work guys! it creates an opportunity to chat with your customer in real time. so as much as i want to give you clear easy steps and a formula to follow to guarantee an experience of god, i just can’t do that. this was fantastic and we need your help to make this happen again this year! i understood how flash works and here is the solution. 