of the world. observe how customer service works in many fields, observe how people you admire act and what are they reading. observe how other businesses make you feel. keep going!!!
10. drip drip drip…don’t try to do it all at once. drip little nuggets of education all of time.
11. position yourself as an expert. you know what you are doing!
1. create systems that can be duplicated by others—that is probably the biggest piece of advice i can give. in order to move forward in business others have to be able to help. this is my biggest challenge.
2. create a clear mission/vision statement so people understand what your program is about.
3. 