them had filled out the forms ahead of time. they were going to the office to get the forms to fill out! so they were waiting in line a while only to get the forms.
once the person saw that i already had all the forms filled out they sent me to another window. the person at the information booth basically finds out what you’re there for and they will give you a colored card with a # on it that tells you which # to go to. it’s a very efficient system.
i waited about 45 minutes and went to the window and gave them all my forms, showed them my 