you “have to” stop, say hello and try to get a smile from him or her?
8. is it more important for you that the entire team gets the credit than just you, even if you did most of the work?
9. can you keep your emotions in check and wear a smile even when you’re not at your best?
11. do customers know your name and use it freely?
12. are you one of the last people to leave a party because you stay to help clean up?
13. do you often think of ways to make things around you better?
14. is it wrong to arrive at a gathering empty-handed?
15. can you keep calm 