beyond the 5% sales opportunities that should be handled by a response management system, there are typically a further 20% that are all potential lead opportunities, but are not immediately in a buying cycle. i wonder if they had any illustrator notes or if the illustrator added it all on their own. man tells his wife he will murder her the next day. simply put, merry has no time for a social life! you have the confidence and ability to fact check. the beauty of a piece like this is that you can keep working with it until you get it right. 