but when i received it, it was copied and paperback. thanks so much for this forum! i love that this will stretch long past st. patty’s day as well.. thanks so much for sharing! this is not true because those who have tried it claimed they only experienced a tiny prick while others did not feel anything at all. the inspector then provides that information to an in-office adjusting expert to write the repair estimate. following its successful launch earlier this year, the i-car® sustaining partner™ program is already providing value to the collision repair industry. 