the white model has a shiny plastic look, but the gray model has a brushed metal finish which makes it feel a bit sturdier and which may help you keep a grip on the tablet. hope you’re both doing well! both left and right drain and door options are available. yours was the only proper solution. the product may indeed look the real deal. if you need any further information, please do not hesitate to lets me know. this helps reduce lost energy due to current heating in the wires. check out this new version of the family favorite hi ho! 