you will be provided a check list of items to send in. "4 - i wanted to show this because i have been accused in the past and present of being a 'when in doubt black it out' guy. they now have some white posts with white chains to show people where to line up for the machines. they may even doubt you need to know the information you have requested. instead, it will be an empty box. we make sure you know what should be expected. you can use your mobile device without any trouble. but you never give up all hope." 