that only i would know.....very easy and it avoids more tickets. stuff like this is what a quality customer service would provide. to me it just seems like they are either lazy or don't even care or both.
just got a reply to my ticket! whoever saw this and mentioned it to customer support, thank you! you have no idea what it is like having to wait a week just so you can get into your own account! now the reply did ask for some more information, which i have replied back to. i just pray and beg of you guys, don't make me wait another week for a reply! i 