At a fast food chicken restaurant called "Poultry Palace", Bonnie does not want the electronic Zurg belt buckle that comes with her kid's meal. When she asks for a mini-Buzz Lightyearâthemed toy, she is told the restaurant's supplies of them have run out. When her mother asks about the one in the display case, she is told that it is for display only. Inside the display, Mini-Buzz Lightyear complains they will never be played withâas they are just the display toysâto Mini-Zurg (who prefers to stay). Bonnie goes on to play in the ball pit with her own toys; when no one is looking, Mini-Buzz secretly climbs in. He pulls the real Buzz underneath the balls so that Bonnie's mother ends up picking up Mini-Buzz when they leave the restaurant. Once Mini-Buzz gets home, he passes himself off as the real Buzz (explaining to the other toys that the plastic in the ball pit made him shrink), and proceeds to generally annoy the whole gang (save a gullible Rex) with his obvious ruse and his antics.
Meanwhile, the real Buzz is stuck at the restaurant, trying to escape. He crawls through the venting system, but suddenly falls into a storage room where a "fast food-toy support group" is being held, led by Queen Neptuna and consisting of T-Bone, DJ Blu-Jay, Lizard Wizard, Bozu the Ninja Clown, Vlad the Engineer, Gary Grappling Hook, Tae-Kwon Doe, Super Pirate, Beef Stewardess, Nervous Sys-Tim, Ghost Burger, Koala Kopter, Roxy Boxy, Recycle Ben, Funky Monk, Condorman, Franklin, and Pizza-Bot. The support group thinks Buzz is just another rejected toy and Neptuna obligates him to take part. Forced to engage in a role-playing group exercise, he finally escapes by using Gary Grappling Hook, much to the abandoned toys' dismay.
Back at Bonnie's house, the gang restrains Mini-Buzz and forces him to give up the real Buzz's whereabouts. They begin devising a rescue plan when the real Buzz returns. Mini-Buzz is brought into the support group mentioning about what he has done with Buzz now volunteering as his sponsor.
In a post-credits scene, Mini-Zurg is left with the electronic belt buckle as his sole companion much to his delight.
Who does Buzz use to escape?
Gary Grappling Hook