The manager - Tiffany - is actually very nice so I'ma bit surprised by other comments.
1	The	the	DET	DT	Definite=Def|PronType=Art	2	det	2:det	_
2	manager	manager	NOUN	NN	Number=Sing	9	nsubj	9:nsubj	_
3	-	-	PUNCT	,	_	2	punct	2:punct	_
4	Tiffany	Tiffany	PROPN	NNP	Number=Sing	2	appos	2:appos	_
5	-	-	PUNCT	,	_	9	punct	9:punct	_
6	is	be	AUX	VBZ	Mood=Ind|Number=Sing|Person=3|Tense=Pres|VerbForm=Fin	9	cop	9:cop	_
7	actually	actually	ADV	RB	_	9	advmod	9:advmod	_
8	very	very	ADV	RB	_	9	advmod	9:advmod	_
9	nice	nice	ADJ	JJ	Degree=Pos	0	root	0:root	_
10	so	so	ADV	RB	_	15	advmod	15:advmod	_
11-12	I'm	_	_	_	_	_	_	_	CorrectSpaceAfter=Yes|SpaceAfter=No
11	I	I	PRON	PRP	Case=Nom|Number=Sing|Person=1|PronType=Prs	15	nsubj	15:nsubj	_
12	'm	be	AUX	VBP	Mood=Ind|Number=Sing|Person=1|Tense=Pres|VerbForm=Fin	15	cop	15:cop	_
13	a	a	DET	DT	Definite=Ind|PronType=Art	14	det	14:det	_
14	bit	bit	NOUN	NN	Number=Sing	15	obl:npmod	15:obl:npmod	_
15	surprised	surprised	ADJ	JJ	Degree=Pos	9	parataxis	9:parataxis	_
16	by	by	ADP	IN	_	18	case	18:case	_
17	other	other	ADJ	JJ	Degree=Pos	18	amod	18:amod	_
18	comments	comment	NOUN	NNS	Number=Plur	15	obl	15:obl:by	SpaceAfter=No
19	.	.	PUNCT	.	_	9	punct	9:punct	_
