obtain a resultant performance level of the retail business under {HEAD ~ examination} corresponding to {TAIL ~ the capability scale dimension} 
obtain a resultant performance level of the retail business under { HEAD ~ examination } corresponding to { TAIL ~ the capability scale dimension }
OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH HEAD HEAD HEAD HEAD HEAD REL REL TAIL TAIL TAIL TAIL TAIL TAIL TAIL TAIL