If no address was obtained by the reverse look up, or the address was not verified by {HEAD ~ the zip code}, then the caller is asked for his/her street name which is obtained by {TAIL ~ voice recognition} or by operator involvement  
If no address was obtained by the reverse look up , or the address was not verified by { HEAD ~ the zip code } , then the caller is asked for his / her street name which is obtained by { TAIL ~ voice recognition } or by operator involvement
OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH HEAD HEAD HEAD HEAD HEAD HEAD HEAD OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH TAIL TAIL TAIL TAIL TAIL TAIL OTH OTH OTH OTH OTH