Processing the claim may also include managing {TAIL ~ the claim} and assigning resources to {HEAD ~ the claim} to have an increased impact on a claimants outcome 
Processing the claim may also include managing { TAIL ~ the claim } and assigning resources to { HEAD ~ the claim } to have an increased impact on a claimants outcome
OTH OTH OTH OTH OTH OTH OTH TAIL TAIL TAIL TAIL TAIL TAIL OTH OTH OTH OTH HEAD HEAD HEAD HEAD HEAD HEAD OTH OTH OTH OTH OTH OTH OTH OTH OTH