The present invention relates to a method and a system for monitoring and forecasting customer traffic and customer servicing at a location wherein each customer may be served at any one of {HEAD ~ a plurality} of {TAIL ~ available service stations} 
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The present invention relates to a method and a system for monitoring and forecasting customer traffic and customer servicing at a location wherein each customer may be served at any one of { HEAD ~ a plurality } of { TAIL ~ available service stations }
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