obtain a resultant performance level of {HEAD ~ the retail business} under examination corresponding to {TAIL ~ the capability scale dimension} 
obtain a resultant performance level of { HEAD ~ the retail business } under examination corresponding to { TAIL ~ the capability scale dimension }
OTH OTH OTH OTH OTH OTH HEAD HEAD HEAD HEAD HEAD HEAD HEAD OTH OTH OTH OTH TAIL TAIL TAIL TAIL TAIL TAIL TAIL TAIL