{HEAD ~ An apparatus} for enabling a service agent to service an incident associated with {TAIL ~ an automated teller machine} , the apparatus comprising: 
{ HEAD ~ An apparatus } for enabling a service agent to service an incident associated with { TAIL ~ an automated teller machine } , the apparatus comprising :
HEAD HEAD HEAD HEAD HEAD HEAD OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH TAIL TAIL TAIL TAIL TAIL TAIL TAIL TAIL OTH OTH OTH OTH OTH