An apparatus for enabling {HEAD ~ a service agent} to service {TAIL ~ an incident} associated with an automated teller machine , the apparatus comprising: 
An apparatus for enabling { HEAD ~ a service agent } to service { TAIL ~ an incident } associated with an automated teller machine , the apparatus comprising :
OTH OTH OTH OTH HEAD HEAD HEAD HEAD HEAD HEAD HEAD REL REL TAIL TAIL TAIL TAIL TAIL TAIL OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH OTH