US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways Group in three years. US Airways Group and the aforementioned subsidiaries, including US Airways, emerged from Chapter 11 bankruptcy protection with the help $125 million equity investment from Air Wisconsin's parent company Air Wisconsin Airlines Corporation on September 27, 2005, in connection with the completion of its merger with America West Holdings Corporation. On May 19, 2005, US Airways Group announced that it would merge with Tempe, Arizona-based America West Holdings Corporation, whose strength in the West would complement US Airways' routes in the Northeast, Europe, and the Caribbean. Prior to merging with America West Holdings Corporation, US Airways Group was