US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
Pollution of the Hudson River Act in 1972, as well as federal government designation of the river as a Superfund site in 1984. Extensive remediation actions on the river began in the 1970s with the implementation of wastewater discharge permits and consequent reduction of wastewater discharges, and sediment removal operations, which have continued into the 21st century. The New York State Department of Environmental Conservation (NYSDEC) has listed various portions of the Hudson as having impaired water quality due to PCBs, cadmium, and other toxic compounds. Hudson River tributaries with impaired water quality (not necessarily the same pollutants as the Hudson main stem) are Mohawk