US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
2009 Hudson River mid-air collision tours of the New York skyline. Visual flight rules on the river corridors by Manhattan have been subject to considerable debate since the 2006 New York City plane crash, in which New York Yankees pitcher Cory Lidle crashed into an apartment building while flying using visual flight rules on the East River. This was the first aircraft collision over the Hudson River since 1976. The collision, which occurred opposite 14th Street in Manhattan, was about 40 blocks south of where US Airways Flight 1549 ditched in the Hudson River on January 15, 2009, with no loss of life, after the