US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways the evening of October 16, as a red-eye flight from San Francisco International Airport back to Philadelphia International Airport. It landed ahead of schedule at 5:52AM EDT, and at that point, the US Airways brand and all operations under its name were officially terminated. Prior to the merger with American Airlines, US Airways had its headquarters in Tempe, Arizona in Greater Phoenix. The nine-story, building was originally occupied by America West Airlines. Jahna Berry of the "Arizona Business Gazette" said in 2005 that the building "is one of the dominant buildings in downtown Tempe". It is located in proximity to