US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways livery smile. Two planes have been painted with heritage America West liveries - one with the mid-1990s livery and one with the 1980s livery heritage plane reflecting America West's original livery, with a US Airways logo on the front. Following the merger with American Airlines, except for the aircraft with the original America West livery, all of the heritage planes were repainted in the same livery, but with American Airlines titles on the forward fuselage replacing the US Airways titles. Additionally, American Airlines created another US Airways heritage livery post-merger: the final US Airways (2005) livery, incorporating the US Airways livery