US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
Pollution of the Hudson River River, Dwaas Kill, Schuyler Creek, Saw Mill River, Esopus Creek, Hoosic River, Quaker Creek, and Batten Kill. Many lakes in the Hudson drainage basin are also listed. Other ongoing pollution issues affecting the river include: accidental sewage discharges, urban runoff, heavy metals, furans, dioxin, pesticides, and polycyclic aromatic hydrocarbons (PAHs). Numerous factories that once lined the Hudson River poured garbage and industrial waste directly into the river. These factories produced transformers, capacitors, and electric motors, which used PCBs as dielectric and coolant fluid. This pollution was not comprehensively assessed until the 1970s. By that time, the largest remaining factories in