US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways livery the original carriers. However, American repainted all but one of the special livery planes. The Piedmont heritage plane has been painted in a more accurate blue, the airplane type was painted on the tail to match the Piedmont standard, and the US Airways title was changed to red, to better reflect the Piedmont livery. The Allegheny heritage plane has been repainted with a more accurate grey underbelly, a more appropriately sized running strip, and the registration was moved above the window, to more accurately reflect the Allegheny livery. The PSA heritage plane has been repainted with a larger more accurate