US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
Pollution of the Hudson River the creation of Riverkeeper, a non-profit environmental organization that grew into a global umbrella organization, the Waterkeeper Alliance. Among the initial attempts to clean up the upper Hudson River was the removal in 1977–78 of of contaminated river sediments near Fort Edward. In 1984, EPA declared a stretch of the river, from Hudson Falls to New York City, to be a Superfund site requiring cleanup. This hazardous waste site is considered to be one of the largest in the nation. There have been many programs of remediation work to reduce the PCB pollution. In 1991, further PCB pollution was found