US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
Pollution of the Hudson River at Bakers Falls, near the former GE Hudson Falls factory, and a program of remediation was started. In August 1995, a reach of the upper Hudson was reopened to fishing, but only on a catch-and-release basis. Removal of contaminated soil from Rogers Island was completed in December 1999. In 2001, after a ten-year study of PCB contamination in the Hudson River, EPA proposed a plan to clean up the river by dredging more than of PCBs. The worst PCB hotspots are targeted for remediation by removing and disposing of more than 2.6 million cubic yards of contaminated sediment. The dredging