US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways Express cities. Upon the completion of US Airways' merger process with American Airlines, US Airways Express was rebranded as American Eagle on October 17, 2015. US Airways Express traced its beginnings to 1967, when Henson Airlines began operating as Allegheny Commuter for Allegheny Airlines, predecessor to US Airways. The initial route was Baltimore-Hagerstown. This is generally credited as the industry's first code-share agreement and the first major airline to use another airline as its commuter partner. Henson Airlines was the major predecessor to today's US Airways Express carrier Piedmont Airlines. Pacific Southwest Airlines and Piedmont Airlines were both major carriers that