US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
2009 Hudson River mid-air collision for "immediate action to provide greater oversight of small aircraft operations". In a press conference on August 8, 2009, New York City Mayor Michael Bloomberg (an airplane and helicopter pilot himself) stated that "Until the National Transportation Safety Board makes a determination, nothing is a fact", and stressed that the investigation will take weeks or months before those facts are known. Representatives from the Aircraft Owners and Pilots Association (AOPA), including AOPA President Craig Fuller, have appeared on numerous news programs and collaborated with news sources to explain the workings of the Hudson River VFR corridor and the safety record