US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
Honeywell Aerospace but the lack of ground support requires more in-plane instrumentation to avoid hazards. Auxiliary power units (APUs) are backup systems that deliver power to the engines, flight control and other avionics on an aircraft in the event the main power systems fail. The Honeywell 131-9 APU was used in an emergency landing when U.S. Airways Flight 1549 splash landed in New York City’s Hudson River on January 15, 2009, called the Miracle on the Hudson. Both CFM56 turbofans were damaged and electrical generators went off line. The pilot told the National Transportation Safety Board (NTSB) that his first command after