TL 9000 TL 9000 TL 9000 is a quality management practice designed by the QuEST Forum in 1998. It was created to focus on supply chain directives throughout the international telecommunications industry, including the USA. As with ISO/TS 16949 for the automotive industry and AS9000 for the aerospace industry, TL 9000 specializes the generic ISO 9001 to meet the needs of one industrial sector, which for TL 9000 is the information and communications technology (ICT)—extending from service providers through ICT equipment manufacturers through the suppliers and contractors and subcontractors that provide electronic components and software components to those ICT equipment manufacturers. TL
ISO 20252 ISO 20252 ISO 20252:2012 is an international quality standard first published in 2006 as a replacement for the existing British Standards BS 7911:2003. It was subsequently updated in 2012. Developed by an ISO Technical Committee in liaison with professional bodies EFAMRO, ESOMAR and WAPOR, the standard sets out requirements in a Quality Management System for organizations conducting market, opinion and social research. The standard is divided into five sections which collectively cover the end-to-end process of a research project. These sections are: In the UK the Market Research Society (a member of the EFAMRO which sits on the ISO liaison