Operations management importance of quality, issued the ISO 9000, a family of standards related to quality management systems. There standards apply to both manufacturing and service organizations. There has been some controversy regarding the proper procedures to follow and the amount of paperwork involved, but much of that has improved in current ISO 9000 revisions. With the coming of the Internet, in 1994 Amazon devised a service system of on-line retailing and distribution. With this innovative system customers were able to search for products they might like to buy, enter the order for the product, pay online, and track delivery of the
Localization Industry Standards Association Localization Industry Standards Association Localization Industry Standards Association or LISA was a Swiss-based trade body concerning the translation of computer software (and associated materials) into multiple natural languages, which existed from 1990 to February 2011. It counted among its members most of the large information technology companies of the period, including Adobe, Cisco, Hewlett-Packard, IBM, McAfee, Nokia, Novell and Xerox. LISA played a significant role in representing its partners at the International Organization for Standardization (ISO), and the TermBase eXchange (TBX) standard developed by LISA was submitted to ISO in 2007 and became . LISA also had a presence at