Operations management importance of quality, issued the ISO 9000, a family of standards related to quality management systems. There standards apply to both manufacturing and service organizations. There has been some controversy regarding the proper procedures to follow and the amount of paperwork involved, but much of that has improved in current ISO 9000 revisions. With the coming of the Internet, in 1994 Amazon devised a service system of on-line retailing and distribution. With this innovative system customers were able to search for products they might like to buy, enter the order for the product, pay online, and track delivery of the
ISO 31 ISO 31 ISO 31 (Quantities and units, International Organization for Standardization, 1992) is a deprecated international standard for the use of physical quantities and units of measurement, and formulas involving them, in scientific and educational documents. It is superseded by ISO/IEC 80000. The standard comes in 14 parts: A second international standard on quantities and units was IEC 60027 . The ISO 31 and IEC 60027 Standards were revised by the two standardization organizations in collaboration (, ) to integrate both standards into a joint standard "ISO/IEC 80000 - Quantities and Units" in which the quantities and equations used with