ISO 9000 centre the concept of process management (the monitoring and optimisation of a company's tasks and activities, instead of just inspection of the final product). The 2000 version also demanded involvement by upper executives in order to integrate quality into the business system and avoid delegation of quality functions to junior administrators. Another goal was to improve effectiveness via process performance metrics: numerical measurement of the effectiveness of tasks and activities. Expectations of continual process improvement and tracking customer satisfaction were made explicit. ISO 9000 Requirements include: ISO 9001:2008 in essence re-narrates ISO 9001:2000. The 2008 version only introduced clarifications to
ISO 31 ISO 31 ISO 31 (Quantities and units, International Organization for Standardization, 1992) is a deprecated international standard for the use of physical quantities and units of measurement, and formulas involving them, in scientific and educational documents. It is superseded by ISO/IEC 80000. The standard comes in 14 parts: A second international standard on quantities and units was IEC 60027 . The ISO 31 and IEC 60027 Standards were revised by the two standardization organizations in collaboration (, ) to integrate both standards into a joint standard "ISO/IEC 80000 - Quantities and Units" in which the quantities and equations used with