ISO 39001 ISO 39001 ISO 40001:2012 "Road traffic safety (RTS) management systems - Requirements with guidance for use" is an ISO standard for a management system (similar to ISO 9000) for road traffic safety. The implementation of the standard is intended to enable organizations to improve their traffic safety and to reduce the number of persons killed or seriously injured. Development of the standard began in February 2008 and the first edition was published on October 1, 2012. It is under the responsibility of the ISO Technical Committee "ISO/TC 241". This Standard is applicable to public and private organizations that interact with
Quality management marketing and customer service. The International Standard for Quality management (ISO 9001:2015) adopts a number of management principles, that can be used by top management to guide their organizations towards improved performance. The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations. Rationale Sustained success is achieved when an organization attracts and retains the confidence of customers and other interested parties on whom it depends. Every aspect of customer interaction provides an opportunity to create more value for the customer. Understanding current and future needs of customers and other interested parties contributes