Operations management importance of quality, issued the ISO 9000, a family of standards related to quality management systems. There standards apply to both manufacturing and service organizations. There has been some controversy regarding the proper procedures to follow and the amount of paperwork involved, but much of that has improved in current ISO 9000 revisions. With the coming of the Internet, in 1994 Amazon devised a service system of on-line retailing and distribution. With this innovative system customers were able to search for products they might like to buy, enter the order for the product, pay online, and track delivery of the
Jasun Filtration 2004: Jasun becomes a Public Limited Company • 2004: Accredited to BS EN ISO 14001 Environmental standard at both Bridgwater Factories • 2005: Accredited to BS EN ISO 14001 Environmental standard at Sittingbourne Factory • 2010: Jasun Filtration PLC and Envirocare Services Ltd merge to become Jasun Envirocare PLC •Jasun Envirocare PLC (2011) Jasun Envirocare Company website, [Online], Available: http://www.jasun-envirocare.com [31 Aug 2012] •Jasun Envirocare PLC (2011) Jfilters.com E-commerce store, [Online], Available: http://www.jfilters.com [31 Aug 2012] •BSI Group (2012) BSI Group 9000 series quality management standard, [Online], Available: http://www.bsigroup.com/en/assessment-and-certification-services/management-systems/standards-and-schemes/iso-9001/ [31 Aug 2012] •BSI Group (2012) BSI Group 14001 series Environmental