ISO 25178 defines 3D surface texture parameters and the associated specification operators. It also describes the applicable measurement technologies, calibration methods, together with the physical calibration standards and calibration software that are required. A major new feature incorporated into the standard is coverage of non-contact measurement methods, already commonly used by industry, but up until now lacking a standard to support quality audits within the framework of ISO 9000. For the first time, the standard brings 3D surface metrology methods into the official domain, following 2D profilometric methods that have been subject to standards for over 30 years. The same thing applies
Quality management marketing and customer service. The International Standard for Quality management (ISO 9001:2015) adopts a number of management principles, that can be used by top management to guide their organizations towards improved performance. The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations. Rationale Sustained success is achieved when an organization attracts and retains the confidence of customers and other interested parties on whom it depends. Every aspect of customer interaction provides an opportunity to create more value for the customer. Understanding current and future needs of customers and other interested parties contributes