Quality management differentiation is also called the quality gap). In the past two decades this quality gap has been greatly reduced between competitive products and services. This is partly due to the contracting (also called outsourcing) of manufacture to countries like China and India, as well internationalization of trade and competition. These countries, among many others, have raised their own standards of quality in order to meet international standards and customer demands. The ISO 9000 series of standards are probably the best known International standards for quality management. Customer satisfaction is the backbone of Quality Management. Setting up a million dollar company
Electronic Commerce Code Management Association for industrial data. ECCMA is a Type A Liaison organization to ISO TC 184/SC 4. Electronic Commerce Code Management Association The Electronic Commerce Code Management Association (ECCMA) is an international not for profit membership association founded in 1999 with mission to research, develop and promote better quality data for use in electronic commerce. The Association first developed the United Nations Standard Products and Services Code (UNSPSC) as a global commodity classification and went on to develop the ECCMA Open Technical Dictionary (eOTD) to allow the creation and exchange of unambiguous, language independent master data, data that identifies and describes individuals,