Operations management importance of quality, issued the ISO 9000, a family of standards related to quality management systems. There standards apply to both manufacturing and service organizations. There has been some controversy regarding the proper procedures to follow and the amount of paperwork involved, but much of that has improved in current ISO 9000 revisions. With the coming of the Internet, in 1994 Amazon devised a service system of on-line retailing and distribution. With this innovative system customers were able to search for products they might like to buy, enter the order for the product, pay online, and track delivery of the
Electronic Commerce Code Management Association for industrial data. ECCMA is a Type A Liaison organization to ISO TC 184/SC 4. Electronic Commerce Code Management Association The Electronic Commerce Code Management Association (ECCMA) is an international not for profit membership association founded in 1999 with mission to research, develop and promote better quality data for use in electronic commerce. The Association first developed the United Nations Standard Products and Services Code (UNSPSC) as a global commodity classification and went on to develop the ECCMA Open Technical Dictionary (eOTD) to allow the creation and exchange of unambiguous, language independent master data, data that identifies and describes individuals,