ISO 9000 centre the concept of process management (the monitoring and optimisation of a company's tasks and activities, instead of just inspection of the final product). The 2000 version also demanded involvement by upper executives in order to integrate quality into the business system and avoid delegation of quality functions to junior administrators. Another goal was to improve effectiveness via process performance metrics: numerical measurement of the effectiveness of tasks and activities. Expectations of continual process improvement and tracking customer satisfaction were made explicit. ISO 9000 Requirements include: ISO 9001:2008 in essence re-narrates ISO 9001:2000. The 2008 version only introduced clarifications to
State Committee for Standards and Product Quality Management State Committee for Standards and Product Quality Management Gosstandart () was the Soviet government agency responsible for standardization, metrology, and quality management. The name is an abbreviation for "Gosudarstvennyy standart" (‘State Standard’). Established in 1925 as a committee for standardization within the USSR Council of Labor and Defence, "Gosstandart" was at first put in charge of inspecting measuring instruments used in industrial and agricultural production and later was tasked with developing, updating, and disseminating GOST standards. Over the course of its existence, the agency was reformed a number of times, receiving a new name with each transformation: the "National Committee