TL 9000 TL 9000 TL 9000 is a quality management practice designed by the QuEST Forum in 1998. It was created to focus on supply chain directives throughout the international telecommunications industry, including the USA. As with ISO/TS 16949 for the automotive industry and AS9000 for the aerospace industry, TL 9000 specializes the generic ISO 9001 to meet the needs of one industrial sector, which for TL 9000 is the information and communications technology (ICT)—extending from service providers through ICT equipment manufacturers through the suppliers and contractors and subcontractors that provide electronic components and software components to those ICT equipment manufacturers. TL
Quality management system and effects analysis (FMEA). (ISO 9000:2005 provides information on the fundamentals and vocabulary used in quality management systems. ISO 9004:2009 provides guidance on quality management approach for the sustained success of an organization. Neither of these standards can be used for certification purposes as they provide guidance, not requirements). The Baldrige Performance Excellence Program educates organizations in improving their performance and administers the Malcolm Baldrige National Quality Award. The Baldrige Award recognizes U.S. organizations for performance excellence based on the Baldrige Criteria for Performance Excellence. The Criteria address critical aspects of management that contribute to performance excellence: leadership; strategy; customers;