Metre Convention Units" was published in 2006. During the 1940s, the United States government recognised the benefits of its suppliers keeping quality control records in respect of manufactured goods that would provide traceability of the process. This process was formalised by the British Government and in 1979 as the quality control standard BS 5750. In 1987 BS 5750 was adopted by ISO as the basis for ISO 9000. ISO 9000 is a general purpose quality control standard which works in conjunction industry-specific standards: for example ISO 15195:2003 which gives the specific requirements for reference measurement laboratories in laboratory medicine. International trade is
Quality management marketing and customer service. The International Standard for Quality management (ISO 9001:2015) adopts a number of management principles, that can be used by top management to guide their organizations towards improved performance. The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations. Rationale Sustained success is achieved when an organization attracts and retains the confidence of customers and other interested parties on whom it depends. Every aspect of customer interaction provides an opportunity to create more value for the customer. Understanding current and future needs of customers and other interested parties contributes