ISO 9000 al." (2007) identified operational improvements (e.g., cycle time reduction, inventory reductions) as following from certification. Internal process improvements in organizations lead to externally observable improvements. The benefit of increased international trade and domestic market share, in addition to the internal benefits such as customer satisfaction, interdepartmental communications, work processes, and customer/supplier partnerships derived, far exceeds any and all initial investment. The increase in ISO 9001 certification is shown in the tables below. The ISO 9000 series are based on seven quality management principles (QMP) The seven quality management principles are: Principle 1 – Customer focus Principle 2 – Leadership Principle
ISO 20252 committee) reports that 69 organizations (not counting subsidiaries) are accredited to the standard: The Council of American Survey Research Organizations (CASRO) has passed 17 organizations through its ISO 20252 accreditation scheme: ISO 20252 ISO 20252:2012 is an international quality standard first published in 2006 as a replacement for the existing British Standards BS 7911:2003. It was subsequently updated in 2012. Developed by an ISO Technical Committee in liaison with professional bodies EFAMRO, ESOMAR and WAPOR, the standard sets out requirements in a Quality Management System for organizations conducting market, opinion and social research. The standard is divided into five sections