Ecolabel impose upon large companies market forces in order to harmonize production of goods and services with stronger ecological practices. Recently, it has turned into a new form of non-state authority at both national and international levels. This idea of entrepreneurial democracy based on the success of the ISO 14000 standards on the management of environmental quality and the ISO 9000 standards on quality production control. Once an industry sector decides to get this certification, it has to provide evidence of documented proof of compliance required. In terms of ISO 14042 standard, it is obligatorily for all applicants to respect environmental
Quality management marketing and customer service. The International Standard for Quality management (ISO 9001:2015) adopts a number of management principles, that can be used by top management to guide their organizations towards improved performance. The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations. Rationale Sustained success is achieved when an organization attracts and retains the confidence of customers and other interested parties on whom it depends. Every aspect of customer interaction provides an opportunity to create more value for the customer. Understanding current and future needs of customers and other interested parties contributes