Quality management differentiation is also called the quality gap). In the past two decades this quality gap has been greatly reduced between competitive products and services. This is partly due to the contracting (also called outsourcing) of manufacture to countries like China and India, as well internationalization of trade and competition. These countries, among many others, have raised their own standards of quality in order to meet international standards and customer demands. The ISO 9000 series of standards are probably the best known International standards for quality management. Customer satisfaction is the backbone of Quality Management. Setting up a million dollar company
Localization Industry Standards Association Localization Industry Standards Association Localization Industry Standards Association or LISA was a Swiss-based trade body concerning the translation of computer software (and associated materials) into multiple natural languages, which existed from 1990 to February 2011. It counted among its members most of the large information technology companies of the period, including Adobe, Cisco, Hewlett-Packard, IBM, McAfee, Nokia, Novell and Xerox. LISA played a significant role in representing its partners at the International Organization for Standardization (ISO), and the TermBase eXchange (TBX) standard developed by LISA was submitted to ISO in 2007 and became . LISA also had a presence at