ISO 9000 al." (2007) identified operational improvements (e.g., cycle time reduction, inventory reductions) as following from certification. Internal process improvements in organizations lead to externally observable improvements. The benefit of increased international trade and domestic market share, in addition to the internal benefits such as customer satisfaction, interdepartmental communications, work processes, and customer/supplier partnerships derived, far exceeds any and all initial investment. The increase in ISO 9001 certification is shown in the tables below. The ISO 9000 series are based on seven quality management principles (QMP) The seven quality management principles are: Principle 1 – Customer focus Principle 2 – Leadership Principle
ISO 14000 processes, and resources for developing, implementing, achieving, and maintaining the environmental policy." The ISO 14000 family includes most notably the ISO 14001 standard, which represents the core set of standards used by organizations for designing and implementing an effective environmental management system (EMS). Other standards in this series include ISO 14004, which gives additional guidelines for a good EMS, and more specialized standards dealing with specific aspects of environmental management. The major objective of the ISO 14000 series of norms is to provide "practical tools for companies and organizations of all kinds looking to manage their environmental responsibilities." The ISO