Quality of analytical results Quality of analytical results Quality of measurements made in chemistry and other areas is an important issue in today’s world as measurements influence quality of life, cross-border trade and commerce. In this respect, EN ISO 17025 is the main standard used by testing and calibration laboratories as to appropriately tackle quality management related issues. While chapter four of the standard deals with management requirements, chapter five describes requirements for technical competence. Management related issues can be found in other standards as well e.g. ISO 9000, however the technical requirements are specific for calibration and testing laboratories. As for technical competence,
ISO 9000 modified to allow the standard to integrate more easily with other international management systems standards. The new ISO 9001:2015 management system standard helps ensure that consumers get reliable, desired quality goods and services. This further increases benefits for a business. The 2015 version is also less prescriptive than its predecessors and focuses on performance. This was achieved by combining the process approach with risk-based thinking, and employing the Plan-Do-Check-Act cycle at all levels in the organization. Some of the key changes include: Two types of auditing are required to become registered to the standard: auditing by an external certification body