ISO 10006 International Standard. Guidance on quality in a project's product-related processes, and on the "process approach", is covered in ISO 9004. A new "Project Management - Guide to project Management" ISO 21500 has been published in September 2012. Since ISO 10006 is a guidance document, it is not intended to be used for certification/registration purposes. ISO 10006 ISO 10006:2003, Quality management systems - Guidelines for quality management in projects, is an international standard developed by the International Organization for Standardization. ISO 10006:2003 gives guidance on the application of quality management in projects. It is applicable to projects of varying complexity, small
Quality management marketing and customer service. The International Standard for Quality management (ISO 9001:2015) adopts a number of management principles, that can be used by top management to guide their organizations towards improved performance. The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations. Rationale Sustained success is achieved when an organization attracts and retains the confidence of customers and other interested parties on whom it depends. Every aspect of customer interaction provides an opportunity to create more value for the customer. Understanding current and future needs of customers and other interested parties contributes