ISO 9000 centre the concept of process management (the monitoring and optimisation of a company's tasks and activities, instead of just inspection of the final product). The 2000 version also demanded involvement by upper executives in order to integrate quality into the business system and avoid delegation of quality functions to junior administrators. Another goal was to improve effectiveness via process performance metrics: numerical measurement of the effectiveness of tasks and activities. Expectations of continual process improvement and tracking customer satisfaction were made explicit. ISO 9000 Requirements include: ISO 9001:2008 in essence re-narrates ISO 9001:2000. The 2008 version only introduced clarifications to
ISO/IEC 27000 address this. The target audience is users of the remaining ISO/IEC 27000-series information security management standards. ISO/IEC 27000 ISO/IEC 27000 is part of a growing family of ISO/IEC Information Security Management Systems (ISMS) standards, the 'ISO/IEC 27000 series'. ISO/IEC 27000 is an international standard entitled: "Information technology — Security techniques — Information security management systems — Overview and vocabulary". The standard was developed by subcommittee 27 (SC27) of the first Joint Technical Committee (JTC1) of the International Organization for Standardization and the International Electrotechnical Commission. ISO/IEC 27000 provides: ISO/IEC 27000 is available via the ITTF website. (free download) The standard