Nigel Howard Croft the Voest-Alpine Group of companies. Nigel’s interest in Quality Management began during this time, when he coordinated the adaptation of Eletrometal’s quality management system to meet the requirements of the ISO 9002 standard (now superseded), in 1992. Nigel Croft currently sits on the Board of a number of organizations around the world, and in 2011 he was appointed Visiting Professor at the Business School of UUM (University of Northern Malaysia) As a member of the Brazilian delegation to ISO/TC176, the ISO Technical Committee responsible for Quality Management and the ISO 9000 family of standards, Nigel Croft was responsible for coordinating
ISO 9000 modified to allow the standard to integrate more easily with other international management systems standards. The new ISO 9001:2015 management system standard helps ensure that consumers get reliable, desired quality goods and services. This further increases benefits for a business. The 2015 version is also less prescriptive than its predecessors and focuses on performance. This was achieved by combining the process approach with risk-based thinking, and employing the Plan-Do-Check-Act cycle at all levels in the organization. Some of the key changes include: Two types of auditing are required to become registered to the standard: auditing by an external certification body