ISO 9000 centre the concept of process management (the monitoring and optimisation of a company's tasks and activities, instead of just inspection of the final product). The 2000 version also demanded involvement by upper executives in order to integrate quality into the business system and avoid delegation of quality functions to junior administrators. Another goal was to improve effectiveness via process performance metrics: numerical measurement of the effectiveness of tasks and activities. Expectations of continual process improvement and tracking customer satisfaction were made explicit. ISO 9000 Requirements include: ISO 9001:2008 in essence re-narrates ISO 9001:2000. The 2008 version only introduced clarifications to
Jasun Filtration 2004: Jasun becomes a Public Limited Company • 2004: Accredited to BS EN ISO 14001 Environmental standard at both Bridgwater Factories • 2005: Accredited to BS EN ISO 14001 Environmental standard at Sittingbourne Factory • 2010: Jasun Filtration PLC and Envirocare Services Ltd merge to become Jasun Envirocare PLC •Jasun Envirocare PLC (2011) Jasun Envirocare Company website, [Online], Available: http://www.jasun-envirocare.com [31 Aug 2012] •Jasun Envirocare PLC (2011) Jfilters.com E-commerce store, [Online], Available: http://www.jfilters.com [31 Aug 2012] •BSI Group (2012) BSI Group 9000 series quality management standard, [Online], Available: http://www.bsigroup.com/en/assessment-and-certification-services/management-systems/standards-and-schemes/iso-9001/ [31 Aug 2012] •BSI Group (2012) BSI Group 14001 series Environmental