ISO 9000 centre the concept of process management (the monitoring and optimisation of a company's tasks and activities, instead of just inspection of the final product). The 2000 version also demanded involvement by upper executives in order to integrate quality into the business system and avoid delegation of quality functions to junior administrators. Another goal was to improve effectiveness via process performance metrics: numerical measurement of the effectiveness of tasks and activities. Expectations of continual process improvement and tracking customer satisfaction were made explicit. ISO 9000 Requirements include: ISO 9001:2008 in essence re-narrates ISO 9001:2000. The 2008 version only introduced clarifications to
Localization Industry Standards Association Localization Industry Standards Association Localization Industry Standards Association or LISA was a Swiss-based trade body concerning the translation of computer software (and associated materials) into multiple natural languages, which existed from 1990 to February 2011. It counted among its members most of the large information technology companies of the period, including Adobe, Cisco, Hewlett-Packard, IBM, McAfee, Nokia, Novell and Xerox. LISA played a significant role in representing its partners at the International Organization for Standardization (ISO), and the TermBase eXchange (TBX) standard developed by LISA was submitted to ISO in 2007 and became . LISA also had a presence at