ISO 9000 al." (2007) identified operational improvements (e.g., cycle time reduction, inventory reductions) as following from certification. Internal process improvements in organizations lead to externally observable improvements. The benefit of increased international trade and domestic market share, in addition to the internal benefits such as customer satisfaction, interdepartmental communications, work processes, and customer/supplier partnerships derived, far exceeds any and all initial investment. The increase in ISO 9001 certification is shown in the tables below. The ISO 9000 series are based on seven quality management principles (QMP) The seven quality management principles are: Principle 1 – Customer focus Principle 2 – Leadership Principle
Environmental resource management management tools, standards and systems are required. An environmental management standard or system or protocol attempts to reduce environmental impact as measured by some objective criteria. The ISO 14001 standard is the most widely used standard for environmental risk management and is closely aligned to the European Eco-Management and Audit Scheme (EMAS). As a common auditing standard, the ISO 19011 standard explains how to combine this with quality management. Other environmental management systems (EMS) tend to be based on the ISO 14001 standard and many extend it in various ways: Other strategies exist that rely on making simple distinctions rather