Tidjane Thiam 1994 to 1999 he worked in the Ivory Coast first as chief executive of the National Bureau for Technical Studies (BNETD). Following the 1999 Ivorian coup d'état, he resumed a private sector career and rejoined McKinsey in Paris from 2000 to 2002, then worked as a senior executive for Aviva before being recruited by Prudential. Thiam was born in the Ivory Coast (Cote d'Ivoire) on 29 July 1962. He is a descendant of two prominent families from Senegal and Ivory Coast. On his mother’s side, he is a descendant of Yamousso, after whom the capital of Côte d'Ivoire, Yamoussoukro, is
BT Global Services end of its 2010–2011 financial year, Global Services had increased orders with customers by 10% year on year, improved profitability, and became operating cash flow positive a year ahead of schedule. Total income for Global Services in 2016-7 was more than £5bn. From 2004 until 2008 François Barrault was CEO of BT Global Services and president of BT International, before leaving the company after poor financial performance results. He was replaced by Hanif Lalani. Jeff Kelly was appointed CEO in early 2010. Luis Alvarez was appointed CEO, in October 2012. Prior, Alvarez had been president of BT’s European, Middle East,