US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways Shuttle All planes on the shuttle routes had a single-class configuration until 2004, when first class seats were added. The US Airways Shuttle was operated by American Airlines utilizing its Airbus A319 and Embraer 190 aircraft. US Airways Shuttle US Airways Shuttle was the brand name for US Airways' hourly air shuttle service operating in the Northeastern United States. It served Logan International Airport in Boston, LaGuardia Airport in New York City, and Ronald Reagan Washington National Airport in Washington, D.C. The shuttle had various food and beverage offerings that included: First class service was available on all Shuttle flights. Complimentary