Tidjane Thiam an executive director, sitting on the plc board. In January 2007, after Richard Harvey announced he would step down as chief executive of Aviva, Thiam was tipped as a possible future head of the group. Thiam left Aviva in September 2007 to become chief financial officer of Prudential plc. In March 2009, Thiam was named chief executive, effective from October, after Mark Tucker chose to step down. The appointment made him the first African to lead a FTSE 100 listed company. His departure from the role was announced on 10 March 2015. After he became chief executive, Prudential launched a
Financial Services Authority but it was for the FSA to decide what shape the regulatory regime should take in relation to any particular activities. The FSA was also provided with advice on the interests and concerns of consumers by the Financial Services Consumer Panel. This panel described itself as "An Independent Voice for Consumers of Financial Services". Members of the panel were appointed and could be dismissed by the FSA and emails to them were directed to FSA staff. The Financial Services Consumer Panel did not address individual consumer complaints. The FSA was governed by a Board appointed by HM Treasury. The members