US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways the Express and Shuttle divisions had liveries that closely paralleled the company-wide livery at the time, but later shared the same aircraft with mainline US Airways. The pre-1995 US Airways featured a dark blue livery; after it merged with America West, US Airways, switched to a mostly white livery. Following US Airways merger with American Airlines, all US Airways aircraft were progressively painted into the American Airlines livery. The first jet to re-enter revenue service in the American livery in January 2014 was an Airbus A319, tail number N700UW, which previously sported a Star Alliance branding. However, one aircraft, an