US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways Group is open to merger. As of September 2012, American Airlines, under chapter 11 bankruptcy protection, was looking to merge with another airline. In July of that year, in a Bankruptcy Court filing US Airways disclosed that it was an American Airlines creditor and "prospective merger partner. Then on August 31, 2012, US Airways CEO Doug Parker announced that American Airlines and US Airways had signed a nondisclosure agreement, in which the airlines would discuss their financials and a possible merger." On February 14, 2013, US Airways Group and AMR Corporation officially announced that the two companies would merge to form