US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways existing route from Philadelphia to London Heathrow. The airline began service from Charlotte to Heathrow on March 30, 2013, replacing its existing service from Charlotte to Gatwick, which ended the airline's service to Gatwick. US Airways had codeshare agreements with the following airlines : By mid-2014, US Airways maintained a predominantly Airbus fleet, with some Boeing jets and small fleet of Embraer jets; one of which, the Embraer 190, was in the mainline fleet. The post-merger US Airways continued to operate the largest fleet of Airbus aircraft in the world. Subsidiaries Piedmont and PSA exclusively flew Bombardier CRJ (PSA), and