US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways livery summer heat at the Phoenix Sky Harbor International Airport and Las Vegas McCarran International Airport hubs inherited from America West. The livery incorporates colors from the four airlines that became US Airways: The logos of these four airlines are painted in miniature near the main cabin door. Since January 2014, following the merger of US Airways with American Airlines, all US Airways aircraft, except for the heritage A319s and A321 noted below, were painted in the new American Airlines livery. The first jet to re-enter revenue service was an Airbus A319, tail number N700UW, which previously sported a Star Alliance