US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways Express US Airways Express US Airways Express was the brand name for the regional affiliate of US Airways, under which a number of individually owned commuter air carriers and regional airlines operate short and medium haul routes. This code sharing service was previously operated as USAir Express. Mainline carriers often outsource to regional airlines to operate services in order to increase frequency, serve routes that would not sustain larger aircraft, or for other competitive reasons. US Airways Express operations were conducted from smaller markets in the United States, Canada, and the Bahamas primarily centered on US Airways' major hubs and focus