US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
Britannia Airways merged with First Choice Airways and was renamed Thomson Airways, retaining the previous logo and colours. As of January 2005, Britannia Airways operated services to the following international scheduled destinations: At the time of rebranding, the Britannia Airways fleet consisted of the following aircraft: From the 1980s onwards Britannia operated a solely Boeing fleet, unlike their rivals which flew Boeing aircraft alongside Airbus and McDonnell Douglas aircraft. Britannia however did at times lease Airbus aircraft. At the time of rebranding, Britannia was the largest charter airline in the United Kingdom, its position of market dominance being owed to the growth