US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
US Airways with premium meals available for purchase, which included one alcoholic beverage. US Airways offered GoGo Inflight Internet on Airbus A321 aircraft, Embraer 190/175/170 fleets and Airbus A319/A320 fleet. US Airways had also signed up for GoGo Vision streaming video service which would be available on all GoGo equipped aircraft. Flights to Europe, South America, Hawaii and domestic flights over 700 miles operated with Boeing aircraft featured movies and TV episodes on overhead screens in Coach. The Airbus A330s featured AVOD at every seat in both Economy and Business Class with a selection of movies, TV episodes, music and games. Complimentary