US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
Thai Airways and 2013. All the operating leases have terms of 12 years each. On 20 January 2016 Thai Airways International PCL announced plans to postpone taking delivery of 14 planes for three years to reduce operating costs as the national airline restructured. The 14 planes include 12 Airbus 350s, two of which were due to be delivered in 2016, and two Boeing 787s. On 12 February 2016 Thai Airways announced it will continue to ground 10 Airbus A340s it had not been able to sell because flying the four-engine planes is not cost-effective, even after fuel prices plunged more than 40