US Airways American Customer Satisfaction Index by the University of Michigan, US Airways ranked last in customer satisfaction among the major airlines. However, it was making steady ground to bridge its gap with other airlines. In late 2008, US Airways closed its Las Vegas hub, which was part of the America West network. On January 15, 2009, US Airways Flight 1549, under the command of Captain Chesley Sullenberger, flying from New York City's LaGuardia Airport to Charlotte Douglas International Airport, ditched into the Hudson River shortly after takeoff. Multiple bird hits from a flock of Canada geese caused both engines to lose
Safi Airways and did since never resume. On 5 November 2009, Safi Airways took delivery of a pre-owned Airbus A340-300, which was phased out after suspension of the Frankfurt route due to the EU ban. In 2011, Safi Airways replaced their Boeing 737-300 aircraft with Airbus A32x aircraft. They intended to acquire an Airbus A330 for long haul routes in 2016 which however did not take place. Since February 2012, Safi Airways is the first Afghan airline to operate in compliance with European Aviation Safety Agency (EASA) requirements, IOSA (IATA Operational Safety Audit) and ICAO (International Civil Aviation Organization). On 5 September