Apple Inc. have had significant influence over other consumer electronics retailers, who have lost traffic, control and profits due to a perceived higher quality of service and products at Apple Stores. Apple's notable brand loyalty among consumers causes long lines of hundreds of people at new Apple Store openings or product releases. Due to the popularity of the brand, Apple receives a large number of job applications, many of which come from young workers. Although Apple Store employees receive above-average pay, are offered money toward education and health care, and receive product discounts, there are limited or no paths of career advancement.
Criticism of Apple Inc. 2012, a group of Chinese writers won compensation from Apple for selling apps that contained unlicensed versions of their books. They had sought 50 million yuan ($7.7 million) in compensation but were awarded only $160,400. In 2005, Steve Jobs, co-founder, Chairman, and CEO of Apple Inc. banned all books published by John Wiley & Sons from the Apple retail stores in response to their publishing an unauthorized biography, "". The book received criticism for "failing to cohesively and clearly express the opinion of Jobs, linguistic redundancies, and clumsy anecdotes." However, despite the criticisms of the quality of Jeffrey S. Young