Electronic bill payment a reduction in processing costs minimizing paperwork and an increase in customer loyalty. In a 2003 study, the banks said that "customers who pay online show more loyalty and are more receptive to other offers". Electronic bill payment Electronic bill payment is a feature of online, mobile and telephone banking, similar in its effect to a giro, allowing a customer of a financial institution to transfer money from their transaction or credit card account to a creditor or vendor such as a public utility, department store or an individual to be credited against a specific account. These payments are typically
Electronic Money Association Electronic Money Association The Electronic Money Association (EMA) is the trade body representing electronic money issuers in Europe. The EMA was founded in October 2001 by a group of electronic money issuers and prospective issuers to represent the interests of industry. The group took part in a regulatory working group set up in response to UK government consultation on the implementation of the E-Money Directive. The group was then formalized into the EMA and its remit extended to issues of general interest to industry. The Financial Services Authority (now superseded by Financial Conduct Authority) proposed that the association develop a