Soft skills humans rather than quantitative intelligence. Many industries today give prominence to soft skills of their employees. It is through a 1972 US Army training manual identified formal usage of the term "soft skills" began. Soft skills are a cluster of productive personality traits that characterize one's relationships in a milieu. These skills can include social graces, communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, teamwork and leadership traits. A definition based on review literature explains soft skills as an umbrella term for skills under three key functional elements: people skills, social skills, and personal career attributes.
Bullying and emotional intelligence rejection, or further rejection, from peers which can help perpetuate victimization and further damage a victim’s social skills; peer relationships and support are influential on emotional adjustment. In workplace bullying the workgroup’s rejection isolates the victim and causes guilt and fear, causing withdrawal from the group and reducing opportunities for social support. In addition to self-efficacy, victimization is also found to be negatively correlated to cognitive and affective empathy. There is a strong positive relationship between engaging in bullying behaviors and having been victimized by bullying behaviors. This is both a common finding in review of the research and is