Twitter #Thatsafrican and #thingsdarkiessay hashtags after users complained that they found the hashtags offensive. There are allegations that Twitter removed #NaMOinHyd from the trending list and added an Indian National Congress-sponsored hashtag. There are numerous tools for adding content, monitoring content and conversations including Twitter's own TweetDeck, Salesforce.com, HootSuite, and Twitterfeed.com. , fewer than half of tweets posted were posted using the web user interface with most users using third-party applications (based on an analysis of 500 million tweets by Sysomos). In June 2009, after being criticized by Kanye West and sued by Tony La Russa over unauthorized accounts run by
Twitter 2014, Twitter said that in certain cases it would delete pictures of people who had died after requests from family members and "authorized individuals". Twitter announced new reporting and blocking policies in December 2014, including a blocking mechanism devised by Randi Harper, a target of GamerGate. In February 2015, CEO Dick Costolo said he was 'frankly ashamed' at how poorly Twitter handled trolling and abuse, and admitted Twitter had lost users as a result. In 2015, following an updated terms of service and privacy policy, Twitter users outside of the United States are legally served by the Ireland-based Twitter International