Skill with others. Social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning such skills is called socialization. Soft skills are a combination of interpersonal people skills, social skills, communication skills, character traits, attitudes, career attributes and emotional intelligence quotient (EQ) among others. Skills can be categorized based on the level of expertise and motivation. The highest level of engagement corresponds to the craftsman. About 2% of people reach the highest level. Skill A skill is the ability to carry out a task with determined results often within a given amount of time,
Emotional intelligence V. Petrides in 2001. It "encompasses behavioral dispositions and self perceived abilities and is measured through self report". The "ability model", developed by Peter Salovey and John Mayer in 2004, focuses on the individual's ability to process emotional information and use it to navigate the social environment. Studies have shown that people with high EI have greater mental health, job performance, and leadership skills although no causal relationships have been shown and such findings are likely to be attributable to general intelligence and specific personality traits rather than emotional intelligence as a construct. For example, Goleman indicated that EI accounted