Soft skills and only 20% by hard skills. Experts say soft skills training should begin for a person when they are students, to perform efficiently in their academic environment as well as in their future workplace. A public interest study conducted by McDonald’s in UK predicted over half a million people will be held back from job sectors by 2020 due to lack of soft skills. A person's soft skill is an important part of their individual contribution to the success of an organization. Organizations which deal with customers face-to-face are generally more successful if they promote activities for staffs to develop
Religiosity and intelligence volunteers were more likely to consider themselves emotionally intelligent if they spent more time in group activities and had more commitment to their beliefs. Tischler, Biberman and McKeage warn that there is still ambiguity in the above concepts. In their 2002 article, entitled "Linking emotional intelligence, spirituality and workplace performance: Definitions, models and ideas for research", they reviewed literature on both EI and various aspect of spirituality. They found that both EI and spirituality appear to lead to similar attitudes, behaviors and skills, and that there often seems to be confusion, intersection and linking between the two constructs. Recently, Łowicki