Soft skills humans rather than quantitative intelligence. Many industries today give prominence to soft skills of their employees. It is through a 1972 US Army training manual identified formal usage of the term "soft skills" began. Soft skills are a cluster of productive personality traits that characterize one's relationships in a milieu. These skills can include social graces, communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, teamwork and leadership traits. A definition based on review literature explains soft skills as an umbrella term for skills under three key functional elements: people skills, social skills, and personal career attributes.
Four Cornerstone Model of Emotional Intelligence focuses on the fact that creative involvement in a stimulating job, opportunity, or an exciting discussion results in an increase in alertness, emotional energy, and performance. Repetitive and boring tasks on the other hand put the performer in danger of dismay, lack of efficiency and making mistakes. This generates its explanation from the fact that professionalism is based on self-discipline, inner guidance and emotional drive. The four cornerstone model is mixed model of emotional intelligence based on four factors labeled as cornerstones: Four Cornerstone Model of Emotional Intelligence The Four Cornerstone Model of Emotional Intelligence is based on emotional literacy,