Soft skills Soft skills Soft skills are a combination of people skills, social skills, communication skills, character of personality traits, attitudes, career attribute, social intelligence and emotional intelligence quotients among others that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills. The Collins English Dictionary defines the term "soft skills" as "desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude." Since 1959, the U.S. Army has been investing a considerable amount
Emotional expression with better emotional intelligence are sensitive to emotions, they are considered better team players and are family-oriented. Some researchers argue that emotional intelligence is biological, while others say it is innate. Gunderman states that emotional intelligence is a learned and an instinctual skill. According to him, it can be cultivated through three means: learning more about it, drawing attention to it for oneself and others, and reading the works of authors he considers to be emotionally intelligent, such as Jane Austen and Leo Tolstoy. Through engaging in emotional expressions and regulation, it is contemplated more than before and brings forth