Soft skills and only 20% by hard skills. Experts say soft skills training should begin for a person when they are students, to perform efficiently in their academic environment as well as in their future workplace. A public interest study conducted by McDonald’s in UK predicted over half a million people will be held back from job sectors by 2020 due to lack of soft skills. A person's soft skill is an important part of their individual contribution to the success of an organization. Organizations which deal with customers face-to-face are generally more successful if they promote activities for staffs to develop
Bullying and emotional intelligence rejection, or further rejection, from peers which can help perpetuate victimization and further damage a victim’s social skills; peer relationships and support are influential on emotional adjustment. In workplace bullying the workgroup’s rejection isolates the victim and causes guilt and fear, causing withdrawal from the group and reducing opportunities for social support. In addition to self-efficacy, victimization is also found to be negatively correlated to cognitive and affective empathy. There is a strong positive relationship between engaging in bullying behaviors and having been victimized by bullying behaviors. This is both a common finding in review of the research and is