Soft skills humans rather than quantitative intelligence. Many industries today give prominence to soft skills of their employees. It is through a 1972 US Army training manual identified formal usage of the term "soft skills" began. Soft skills are a cluster of productive personality traits that characterize one's relationships in a milieu. These skills can include social graces, communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, teamwork and leadership traits. A definition based on review literature explains soft skills as an umbrella term for skills under three key functional elements: people skills, social skills, and personal career attributes.
Skill acquired through deliberate, systematic, and sustained effort to smoothly and adaptively carryout complex activities or job functions involving ideas (cognitive skills), things (technical skills), and/or people (interpersonal skills). See also competence. According to the "Portland Business Journal", people skills are described as: A British definition is "the ability to communicate effectively with people in a friendly way, especially in business." The term is not listed yet in major US dictionaries. The term "people skills" is used to include both psychological skills and social skills but is less inclusive than life skills. Social skill is any skill facilitating interaction and communication