Soft skills and only 20% by hard skills. Experts say soft skills training should begin for a person when they are students, to perform efficiently in their academic environment as well as in their future workplace. A public interest study conducted by McDonald’s in UK predicted over half a million people will be held back from job sectors by 2020 due to lack of soft skills. A person's soft skill is an important part of their individual contribution to the success of an organization. Organizations which deal with customers face-to-face are generally more successful if they promote activities for staffs to develop
Bullying and emotional intelligence in tune with what is commonly observed during human adolescence; often victims of bullying go on to become bullies themselves. A history of victimization often leads to a perpetuation of similar behavior. Having low emotional intelligence increases the likelihood of being both a victim and a bully, which are apparently not mutually exclusive roles. This dual status is sometimes referred to as being a bully-victim. Bully-victims seem to be the most troubled. They tend to exhibit more emotional issues like low impulse control and self-esteem as well as social issues, such as the inability to interpret social cues or make