Malaysia Airlines Flight 370 was in the southern Indian Ocean. As there were no places there where it could have landed, the aircraft must therefore have crashed into the sea. Just before Najib spoke at 22:00 MYT, an emergency meeting was called in Beijing for relatives of Flight 370 passengers. Malaysia Airlines announced that Flight 370 was assumed lost with no survivors. It notified most of the families in person or via telephone, and some received an SMS (in English and Chinese) informing them that it was likely that the aircraft had crashed with no survivors. On 29 January 2015, the Director General of
Malaysia Airlines Flight 370 focus...is that we do take care of the families in terms of their emotional needs and also their financial needs. It is important that we provide answers for them. It is important that the world has answers, as well." In further remarks, Ahmad said he was not sure when the airline could start repairing its image, but that the airline was adequately insured to cover the financial loss stemming from Flight 370's disappearance. In China, where the majority of passengers were from, bookings on Malaysia Airlines were down 60% in March. Malaysia Airlines retired the Flight 370 (MH370) flight number