Soft skills compiled by Eastern Kentucky University from executive listings. Soft skills Soft skills are a combination of people skills, social skills, communication skills, character of personality traits, attitudes, career attribute, social intelligence and emotional intelligence quotients among others that enable people to navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills. The Collins English Dictionary defines the term "soft skills" as "desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude." Since 1959, the
Joshua Freedman co-authored the Organizational Vital Signs (OVS) assessment for measuring "organizational climate," or workplace environment. The Six Seconds Emotional Intelligence Assessment, or SEI™, is a validated assessment used in business and education in ten languages. He has published six books, starting with his co-authoring of "Self-Science" in 1998 and "The Handle With Care EQ Activity Book" in 1999. In 2007 his book "At the Heart of Leadership: How to Get Results with Emotional Intelligence" was first published, with a third edition published in 2012, the book has over 50,000 copies sold. In 2010 "Inside Change: Transforming Your Organization with Emotional Intelligence"