Soft skills and only 20% by hard skills. Experts say soft skills training should begin for a person when they are students, to perform efficiently in their academic environment as well as in their future workplace. A public interest study conducted by McDonald’s in UK predicted over half a million people will be held back from job sectors by 2020 due to lack of soft skills. A person's soft skill is an important part of their individual contribution to the success of an organization. Organizations which deal with customers face-to-face are generally more successful if they promote activities for staffs to develop
Emotional intelligence a one-month interval of treatment. They found that participants' EI scores improved as their levels of addiction lessened as part of their treatment. It has been noted that having EI as a skill can increase one's own well being. In other words, individuals who are conscious of the emotions of themselves and others have the privilege of enhancing relationships. It also allows people to see the multiple perspectives of a given situation, and acknowledge others' feelings about the event. Emotional intelligence Emotional intelligence (EI), Emotional leadership (EL), Emotional quotient (EQ) and Emotional Intelligence Quotient (EIQ), is the capability of individuals