Skill with others. Social rules and relations are created, communicated, and changed in verbal and nonverbal ways. The process of learning such skills is called socialization. Soft skills are a combination of interpersonal people skills, social skills, communication skills, character traits, attitudes, career attributes and emotional intelligence quotient (EQ) among others. Skills can be categorized based on the level of expertise and motivation. The highest level of engagement corresponds to the craftsman. About 2% of people reach the highest level. Skill A skill is the ability to carry out a task with determined results often within a given amount of time,
Emotional intelligence needed to succeed in their roles. Also, emotional intelligent employees have better resources to cope with stressing situations and demanding tasks, which enable them to outperform in those situations. For instance, Law et al. (2004) found that EI was the best predictor of job performance beyond general cognitive ability among IT scientist in computer company in China. Similarly, Sy, Tram, and O’Hara (2006) found that EI was associated positively with job performance in employees from a food service company. In the job performance – emotional intelligence correlation is important to consider the effects of managing up, which refers to the