Soft skills humans rather than quantitative intelligence. Many industries today give prominence to soft skills of their employees. It is through a 1972 US Army training manual identified formal usage of the term "soft skills" began. Soft skills are a cluster of productive personality traits that characterize one's relationships in a milieu. These skills can include social graces, communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, teamwork and leadership traits. A definition based on review literature explains soft skills as an umbrella term for skills under three key functional elements: people skills, social skills, and personal career attributes.
Bullying and emotional intelligence in tune with what is commonly observed during human adolescence; often victims of bullying go on to become bullies themselves. A history of victimization often leads to a perpetuation of similar behavior. Having low emotional intelligence increases the likelihood of being both a victim and a bully, which are apparently not mutually exclusive roles. This dual status is sometimes referred to as being a bully-victim. Bully-victims seem to be the most troubled. They tend to exhibit more emotional issues like low impulse control and self-esteem as well as social issues, such as the inability to interpret social cues or make