Soft skills humans rather than quantitative intelligence. Many industries today give prominence to soft skills of their employees. It is through a 1972 US Army training manual identified formal usage of the term "soft skills" began. Soft skills are a cluster of productive personality traits that characterize one's relationships in a milieu. These skills can include social graces, communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, teamwork and leadership traits. A definition based on review literature explains soft skills as an umbrella term for skills under three key functional elements: people skills, social skills, and personal career attributes.
Joshua Freedman (co-authored with Massimiliano Ghini) was released. "The Vital Organization: How to create a high-performing workplace" (2014) was also co-authored with Massimiliano Ghini and in 2015, Freedman published "Whole-Hearted Parenting: How to use emotional intelligence to create more peace, connection, and joy." He is also the lead editor of the management curriculum, Developing Human Performance. Freedman's work has been featured in both scholarly press, including a piece of the development of emotional intelligence for executive performance in the "Journal of Leadership Studies" in 2007. He is mentioned in the books "EQ from the Inside Out" and "Educating People to Be Emotionally