Soft skills and only 20% by hard skills. Experts say soft skills training should begin for a person when they are students, to perform efficiently in their academic environment as well as in their future workplace. A public interest study conducted by McDonald’s in UK predicted over half a million people will be held back from job sectors by 2020 due to lack of soft skills. A person's soft skill is an important part of their individual contribution to the success of an organization. Organizations which deal with customers face-to-face are generally more successful if they promote activities for staffs to develop
Encephalization Quotient (EQ) synapses per volume, allowing for more complex behaviour from a smaller brain. Both bird intelligence and brain anatomy are however very different from those of mammals, making direct comparison difficult. Manta rays have the highest EQ among fish, and either octopuses or jumping spiders have the highest among invertebrates. Despite the jumping spider having a huge brain for its size, it is minuscule in absolute terms, and humans have a much higher EQ despite having a lower raw brain-to-body weight ratio. Mean EQs for reptiles are about one tenth of those of mammals. EQ in birds (and estimated EQ in