Soft skills and only 20% by hard skills. Experts say soft skills training should begin for a person when they are students, to perform efficiently in their academic environment as well as in their future workplace. A public interest study conducted by McDonald’s in UK predicted over half a million people will be held back from job sectors by 2020 due to lack of soft skills. A person's soft skill is an important part of their individual contribution to the success of an organization. Organizations which deal with customers face-to-face are generally more successful if they promote activities for staffs to develop
Emotional intelligence score higher levels than men. This furthers the idea that job context plays a role in the relationships between EI, teamwork effectiveness, and job performance. Another find was discussed in a study that assessed a possible link between EI and entrepreneurial behaviors and success. Although studies between emotional intelligence (EI) and job performance has shown mixed results of high and low correlations, EI is undeniably better predictor than most of the hiring methods commonly used in companies, such as letter of references, cover letter, among others. By 2008, 147 companies and consulting firms in U.S had developed programmes that involved