Twitter #Thatsafrican and #thingsdarkiessay hashtags after users complained that they found the hashtags offensive. There are allegations that Twitter removed #NaMOinHyd from the trending list and added an Indian National Congress-sponsored hashtag. There are numerous tools for adding content, monitoring content and conversations including Twitter's own TweetDeck, Salesforce.com, HootSuite, and Twitterfeed.com. , fewer than half of tweets posted were posted using the web user interface with most users using third-party applications (based on an analysis of 500 million tweets by Sysomos). In June 2009, after being criticized by Kanye West and sued by Tony La Russa over unauthorized accounts run by
Twitter bot called Botometer (formerly BotOrNot), which scores Twitter handles based on their likelihood of being a Twitterbot. One significant academic study estimated that up to 15% of Twitter users were automated bot accounts. The prevalence of Twitter bots coupled with the ability of some bots to give seemingly human responses has enabled these non-human accounts to garner widespread influence. A subset of Twitter bots programmed to complete social tasks played an important role in the United States 2016 Presidential Election. Researchers estimated that pro-Trump bots generated four tweets for every pro-Clinton automated account and out-tweeted pro-Clinton bots 7:1 on relevant hashtags