Garuda Indonesia corporate identity of Garuda Indonesia as the national airline. Under Lumenta, Garuda also increased the number of flight frequencies and destinations, reduced ticket prices and collaborated with Merpati Nusantara Airlines, introducing flexible tickets valid for both Indonesian airlines. In 1990, the airline took delivery of the Douglas MD-11s, which gradually replaced the DC-10 on flights to Europe, and also allowed the airline to launch flights to Los Angeles via Honolulu. During this time, the airline operated a fleet of the aforementioned MD-11s, DC-10s, 747, Airbus A300 and Boeing 737-400, operating it to destinations throughout Asia, Europe and North America. In
Garuda Indonesia provide more convenience for their passengers traveling to Indonesia. With this service, in cooperation with the , an agency under Indonesian Ministry of Law and Human Rights, Garuda Indonesia passengers on certain long haul flights could complete their immigration process on-board before landing and disembarking. By utilizing this service, Garuda Indonesia passengers did not have to queue at the immigration counter upon arrival at Ngurah Rai International Airport in Denpasar or Soekarno–Hatta International Airport in Jakarta. The service was discontinued in September 2014. A Jakarta-based 24-hour call center is available for local customer access where payment can be made by