Garuda Indonesia Flight 200 37,300 cycles since its first flight in 1992. The captain was 44-year-old Muhammad Marwoto Komar, who had been working with Garuda Indonesia for more than 21 years. He had 13,421 flying hours, including 3,703 hours on the Boeing 737. The first officer was 30-year-old Gagam Saman Rohmana, who had been with the airline for three years and had 1,528 flying hours, including 1,353 hours on the Boeing 737. The oldest airline in Indonesia (founded in 1949), Garuda Indonesia had received a number of criticisms in the months surrounding the crash. According to Australian aviation experts, Garuda Indonesia had one of
Garuda Indonesia credit cards, internet/mobile banking or transfer via ATM. Recently online booking from their website is also possible with payment can be made online with credit cards from select countries. In April 2011, Garuda Indonesia announced plans to develop online sales. Garuda Indonesia had cooperated with Visa and MasterCard to develop an online credit card payment system, allowing customers to use PayPal. Debit card payments may be processed with Bank Mandiri, BCA or BII. Garuda Frequent Flyer, Garuda Indonesia's frequent-flyer program was launched in September 1999. In 2005, Garuda Indonesia relaunched its "Garuda Frequent Flyer" (GFF) with a new look, benefits