Garuda Indonesia Indonesia signed an agreement to join SkyTeam. However instead of the usual 18-24 months to complete membership formalities, shortcomings with its IT system delayed Garuda's entry. After a 40-month process, the airline eventually became the 20th member of the alliance on 5 March 2014, some two years after the original target date. Garuda Indonesia codeshares with the following airlines: As Indonesia's flag carrier, Garuda Indonesia tries to connect many parts of Indonesia to support the government's "Indonesian Interconnectivity" program. However, there are many remote and smaller airports that cannot be reached by Garuda Indonesia's fleet of Boeing 737-800s. This is
Garuda Indonesia provide more convenience for their passengers traveling to Indonesia. With this service, in cooperation with the , an agency under Indonesian Ministry of Law and Human Rights, Garuda Indonesia passengers on certain long haul flights could complete their immigration process on-board before landing and disembarking. By utilizing this service, Garuda Indonesia passengers did not have to queue at the immigration counter upon arrival at Ngurah Rai International Airport in Denpasar or Soekarno–Hatta International Airport in Jakarta. The service was discontinued in September 2014. A Jakarta-based 24-hour call center is available for local customer access where payment can be made by