Heidi Hammel improvements to the adaptive optics systems of the Keck telescope, astronomers became able to capture "unbelievably crisp images" and view many details that could not be seen before. Hammel's planetary research with Hubble and Keck has demonstrated that both Uranus and Neptune are dynamic worlds. Hammel primarily studies the outer planets and their satellites, focusing on observational techniques. She was a member of the Imaging Science Team for the Voyager 2 encounter with the planet Neptune in 1989. In 1994, Hammel led the team that investigated Jupiter's visible wavelength response to the impact of comet Shoemaker-Levy 9 using the Hubble
Comet Shoemaker–Levy 9 carbon disulfide persisted in the atmosphere for at least fourteen months after the collisions, with a considerable amount of ammonia being present in the stratosphere as opposed to its normal location in the troposphere. Counterintuitively, the atmospheric temperature dropped to normal levels much more quickly at the larger impact sites than at the smaller sites: at the larger impact sites, temperatures were elevated over a region wide, but dropped back to normal levels within a week of the impact. At smaller sites, temperatures higher than the surroundings persisted for almost two weeks. Global stratospheric temperatures rose immediately after the impacts,