Work-to-rule and holidays, and police officers refusing to issue citations. Refusal to work overtime, travel on duty, or sign up to other tasks requiring employee assent are other manifestations of using work-to-rule as industrial action. It was described by Sir John Donaldson as a decision to "Give the rules a meaning which no reasonable man could give them and work to that." Sometimes the term "rule-book slowdown" is used in a slightly different sense than "work-to-rule": the former involves applying to-the-letter rules that are normally set aside or interpreted less literally to increase efficiency; the latter, refraining from activities which are
Work motivation with the concept of job enrichment, which expands jobs to give employees a greater role in planning, performing, and evaluating their work, thus providing the chance to satisfy their motivators needs. Some suggested ways would be to remove some management control, provide regular and continuously feedback. Proper job enrichment, therefore, involves more than simply giving the workers extra tasks to perform. It means expanding the level of knowledge and skills needed to perform the job. Shortly after Herzberg's Two-factor theory, Hackman and Oldham contributed their own, more refined, job-based theory; Job characteristic theory (JCT). JCT attempts to define the association