Work-to-rule and holidays, and police officers refusing to issue citations. Refusal to work overtime, travel on duty, or sign up to other tasks requiring employee assent are other manifestations of using work-to-rule as industrial action. It was described by Sir John Donaldson as a decision to "Give the rules a meaning which no reasonable man could give them and work to that." Sometimes the term "rule-book slowdown" is used in a slightly different sense than "work-to-rule": the former involves applying to-the-letter rules that are normally set aside or interpreted less literally to increase efficiency; the latter, refraining from activities which are
Work systems in advance. A subsequent iteration might involve the acquisition and configuration of CRM software. The first version of the work system starts with an initiation phase. Each subsequent iteration involves deciding that the current sales system is insufficient; initiating a project that may or may not involve significant changes in software; developing the resources such as procedures, training materials, and software that are needed to support the new version of the work system; and finally, implementing the new work system. The pictorial representation of the work system life cycle model places the four phases at the vertices of rectangle. Forward