Heidi Hammel improvements to the adaptive optics systems of the Keck telescope, astronomers became able to capture "unbelievably crisp images" and view many details that could not be seen before. Hammel's planetary research with Hubble and Keck has demonstrated that both Uranus and Neptune are dynamic worlds. Hammel primarily studies the outer planets and their satellites, focusing on observational techniques. She was a member of the Imaging Science Team for the Voyager 2 encounter with the planet Neptune in 1989. In 1994, Hammel led the team that investigated Jupiter's visible wavelength response to the impact of comet Shoemaker-Levy 9 using the Hubble
Comet Shoemaker–Levy 9 thus a serendipitous discovery, but one that quickly overshadowed the results from their main observing program. Comet Shoemaker–Levy 9 was the ninth periodic comet (a comet whose orbital period is 200 years or less) discovered by the Shoemakers and Levy, hence its name. It was their eleventh comet discovery overall including their discovery of two non-periodic comets, which use a different nomenclature. The discovery was announced in IAU Circular 5725 on March 27, 1993. The discovery image gave the first hint that comet Shoemaker–Levy 9 was an unusual comet, as it appeared to show multiple nuclei in an elongated region