Criticism of the Work Capability Assessment the "written" guidance contained in the 255-page instruction manual issued to all assessors: The foreword to the WCA Handbook states: On 22 July 2013, the DWP announced that all Atos WCA assessors would be retrained, as part of a "quality improvement plan" that followed "a DWP audit which identified an unacceptable reduction in the quality of written reports produced following assessments." In 2006, the New Labour government set out its plans for welfare reform: over the course of a decade, it expected the deployment of the WCA to shrink the number of people on out-of-work sickness benefits by one million,
Claimants Union based on participatory democracy. They challenged the way the Supplementary benefit appeal tribunals were run, arguing that with staff appointed from within the Department of Health and Social Security, the very organisation which implemented Supplementary Benefit, the tribunals were hardly independent. Claimants Union A Claimants Union is a grassroots organisation based on self-help and mutual support to enable those entitled to welfare benefits to make successful claims for that benefit. They were particularly prevalent in the United Kingdom following the establishment of the Welfare State. Cross party support led to the introduction of a Welfare State in the UK by