Work Capability Assessment people on ESA said they had "ongoing concerns about the accuracy of the WCA". And in 2014, Atos announced that it had come to the conclusion that "the WCA is not working for claimants, for DWP or for Atos Healthcare". In November 2016, the United Nations Committee on the Rights of Persons with Disabilities published its report on the situation facing disabled people in the United Kingdom. Of the WCA, it said: In 2015, Iain Duncan Smith complained that the system gave doctors a "binary choice", not an opportunity to deliver a more nuanced opinion on claimants' fitness for work.
Criticism of the Work Capability Assessment Nick Clegg's former policy director added: "Capability assessors too often have a culture of disbelief about disability, especially mental illness". Dr Paul Litchfield helped to design the WCA in 2006 and he later reviewed its performance for parliament. Of the design phase, he said: A review undertaken by occupational heath expert Professor Malcolm Harrington in 2010 found that the test was too reliant on "computer systems and drop-down menus" and "was not working as well as it should" — but he felt that the suggestions he was making would improve the process, if adopted by the DWP. In February 2011,