Criticism of the Work Capability Assessment the "written" guidance contained in the 255-page instruction manual issued to all assessors: The foreword to the WCA Handbook states: On 22 July 2013, the DWP announced that all Atos WCA assessors would be retrained, as part of a "quality improvement plan" that followed "a DWP audit which identified an unacceptable reduction in the quality of written reports produced following assessments." In 2006, the New Labour government set out its plans for welfare reform: over the course of a decade, it expected the deployment of the WCA to shrink the number of people on out-of-work sickness benefits by one million,
Claimants Union Claimants Union A Claimants Union is a grassroots organisation based on self-help and mutual support to enable those entitled to welfare benefits to make successful claims for that benefit. They were particularly prevalent in the United Kingdom following the establishment of the Welfare State. Cross party support led to the introduction of a Welfare State in the UK by the late 1940s. Whilst this led to a somewhat self-congratulatory viewpoint that poverty had been largely eliminated, this perspective was increasingly being criticised by the 1950s. The research of Brian Abel-Smith and Peter Townsend, "The Poor and the Poorest", published in