Criticism of the Work Capability Assessment Initially, both the DWP and Atos denied having had any target for getting claimants "off" sickness benefits. However, both eventually admitted that Support Group "norms" were being used nationwide, though they both denied that the purpose of "targeted audit" was to limit the number of claimants placed in the Support Group. Atos said that the audit process triggered by the breach of a "norm" was intended to ensure consistency across the firm's UK team: if the assessor's reports met the DWP's expectations, the healthcare professional would not be asked to change their recommendations. In May 2013, another doctor who had
Incapacity Benefit sickness benefits; although a government-run eligibility test was brought in alongside Incapacity Benefit in 1995, critics said that officials still accepted too many claims using information supplied by the claimants themselves and their GPs without asking for an All Work Test to be performed, partly because the pool of medical assessors was relatively small and partly because doctors' time was costly - which was why large numbers of nurses were brought in to perform the new test introduced in 2008. Welfare reformers said that once claimants had been granted Incapacity Benefit they became "trapped" in the system. In fact, there