Criticism of the Work Capability Assessment Initially, both the DWP and Atos denied having had any target for getting claimants "off" sickness benefits. However, both eventually admitted that Support Group "norms" were being used nationwide, though they both denied that the purpose of "targeted audit" was to limit the number of claimants placed in the Support Group. Atos said that the audit process triggered by the breach of a "norm" was intended to ensure consistency across the firm's UK team: if the assessor's reports met the DWP's expectations, the healthcare professional would not be asked to change their recommendations. In May 2013, another doctor who had
Incapacity Benefit declared 'fit for work' formally appealed against the decision, at which stage 40% of decisions challenged were overturned and the claimant moved onto ESA, not JSA. By May 2017, fewer than 3000 people were still receiving the old payment. The number of claimants of sickness benefits increased rapidly from the mid-1980s. The trend was investigated in a series of studies commissioned by the government in 1991 and published in 1993. Several possible causes were identified: The House of Commons research paper that summarised the studies' findings in the 1990s concluded that the number of new claims and their general pattern