Work Capability Assessment centre, but occasionally in the claimant's home. Since 2015, testing has been performed by the US outsourcing firm Maximus. The DWP pays Maximus £200 for each report. At the face-to-face assessments, the assessors – who are nurses, doctors or physiotherapists – are guided and prompted by a computer programme, designed by Atos in conjunction with the DWP, called the 'Logic-integrated Medical Assessment' or 'LiMA'. A large amount of lifestyle data and some clinical information is obtained from the claimant and is entered into the computer by the assessor, mostly by selecting pre-determined 'one click' options from an on-screen menu. As
Work Capability Assessment of a "norm" was intended to ensure consistency across the firm's UK team: if the assessor's reports met the DWP's expectations, the healthcare professional would not be asked to change their recommendations. Between October 2008 and November 2010, only fresh claims for ESA were assessed. Figures obtained by the "Daily Mail" in July 2011 showed that in this period, the percentage of claimants placed in the Support Group after undergoing a WCA was 11%. Soon afterwards, a "norm" of 1 in 8 or 12.5% was in use as the benchmark for targeted audit during the Incapacity Benefit reassessment programme, suggesting