Criticism of the Work Capability Assessment the "written" guidance contained in the 255-page instruction manual issued to all assessors: The foreword to the WCA Handbook states: On 22 July 2013, the DWP announced that all Atos WCA assessors would be retrained, as part of a "quality improvement plan" that followed "a DWP audit which identified an unacceptable reduction in the quality of written reports produced following assessments." In 2006, the New Labour government set out its plans for welfare reform: over the course of a decade, it expected the deployment of the WCA to shrink the number of people on out-of-work sickness benefits by one million,
Criticism of the Work Capability Assessment cost to the taxpayer" because the independent tribunals that corrected the wrong decisions, funded by the Ministry of Justice, added a further £50m a year to the costs. The Office for Budget Responsibility (OBR) found that in the period up to 2014, no savings had been made in the sickness benefit budget, which remained at more than £13 billion a year. In 2015, because many more claimants than forecast were now being placed in the Support Group, the government's fiscal watchdog had to raise its estimate for annual spending on ESA by at least one billion pounds. In 2016 the