Criticism of the Work Capability Assessment ideation being described on the claim form. The coroner wrote to the DWP in January 2014. She was concerned that neither the Atos doctor nor the DWP decision-maker had sought information from Michael O'Sullivan's own doctors. The DWP wrote back, referring to the guidance issued to the Atos healthcare professionals who, before face-to-face assessments, scrutinised the paperwork submitted by claimants — guidance called the "Training and Development ESA Filework Guidelines". The DWP confirmed that suicidal thoughts had been described on Michael O'Sullivan's application form but said "further evidence was not requested in line with the stated policy [in the "Training
Incapacity Benefit had not changed significantly; what had changed was the rate at which recipients were coming "off" the benefit to move back into work (after their illness had begun to improve, for instance, or by finding a job "despite" their disability) - it had fallen. The bulk of the rise in the caseload occurred during the late 1980s, the 1990s and the first years of the 21st century. In 2004, the caseload began to "fall" slowly. Ministers complained about a "sick-note culture" that allowed people to drift onto Incapacity Benefit. A medical certificate from a GP is the first step onto