Criticism of Spotify stated that only one user's information was accessed. It released a new Spotify app on the Android platform, replacing the former app, with Spotify chief technology officer Oskar Stål writing in a blog post that the upgrade was "a necessary precaution" and that no action for apps on other platforms were necessary. Spotify is one of the few music streaming services that do not allow users to filter explicit content, which Rick Broida of "CNET" writes "may prevent users from opting into Spotify's Family Plan subscription offering". However, in April 2018, Spotify added the explicit filter to mobile and tablet
Criticism of Spotify an apology on the Spotify blog by Ek, in which he wrote that "We should have done a better job in communicating what these policies mean and how any information you choose to share will – and will not – be used", along with details on what features the permissions would enable. An updated privacy policy, with "clearer language" focused on helping users, rather than lawyers, understand its contents, was rolled out in September 2015. In August 2015, "Billboard" reported that Spotify was among the streaming services influenced by "pay for play", in which labels pay for songs to be