Criticism of the Work Capability Assessment for claimants, for DWP or for Atos Healthcare". In November 2016, the United Nations Committee on the Rights of Persons with Disabilities published its report on the situation facing disabled people in the United Kingdom. Of the WCA, it said: In 2015, Iain Duncan Smith complained that the system gave doctors a "binary choice", not an opportunity to deliver a more nuanced opinion on claimants' fitness for work. In April 2016, the new Welfare Secretary, Stephen Crabb, said that the WCA had "never worked as intended. The WCA was a mess, it didn't recognise mental health issues and other types
Work Capability Assessment of a "norm" was intended to ensure consistency across the firm's UK team: if the assessor's reports met the DWP's expectations, the healthcare professional would not be asked to change their recommendations. Between October 2008 and November 2010, only fresh claims for ESA were assessed. Figures obtained by the "Daily Mail" in July 2011 showed that in this period, the percentage of claimants placed in the Support Group after undergoing a WCA was 11%. Soon afterwards, a "norm" of 1 in 8 or 12.5% was in use as the benchmark for targeted audit during the Incapacity Benefit reassessment programme, suggesting