Criticism of the Work Capability Assessment the "written" guidance contained in the 255-page instruction manual issued to all assessors: The foreword to the WCA Handbook states: On 22 July 2013, the DWP announced that all Atos WCA assessors would be retrained, as part of a "quality improvement plan" that followed "a DWP audit which identified an unacceptable reduction in the quality of written reports produced following assessments." In 2006, the New Labour government set out its plans for welfare reform: over the course of a decade, it expected the deployment of the WCA to shrink the number of people on out-of-work sickness benefits by one million,
Criticism of the Work Capability Assessment that: "...capability assessors too often have a culture of disbelief about disability, especially mental illness". Professor Louis Appleby leads the National Suicide Prevention Strategy in England. In February 2018 he told "Disability News Service" that sickness benefit recipients were "a high risk group" and, while it was rare for one thing alone to trigger suicide, "a protracted stressful benefit claim, feelings of being treated unfairly, and of course financial problems themselves can all contribute". Furthermore, on the question of claimants committing suicide as they tried to qualify for their benefits, Professor Appleby said: "I've no doubt for some people claiming