Criticism of the Work Capability Assessment the "written" guidance contained in the 255-page instruction manual issued to all assessors: The foreword to the WCA Handbook states: On 22 July 2013, the DWP announced that all Atos WCA assessors would be retrained, as part of a "quality improvement plan" that followed "a DWP audit which identified an unacceptable reduction in the quality of written reports produced following assessments." In 2006, the New Labour government set out its plans for welfare reform: over the course of a decade, it expected the deployment of the WCA to shrink the number of people on out-of-work sickness benefits by one million,
Work Capability Assessment upheaval in the testing process, a Green Paper provided more evidence that a "de facto" outcome target had been in operation during the first part of the Incapacity Benefit reassessment programme. In 2016, the government conceded that: In December 2016, the DWP released data on outcomes covering the first quarter of that year: then, for the small number of Incapacity Benefit recipients undergoing a WCA for the first time, the percentage being placed in the Support Group after their assessment was 87%, while 39% of "new" claimants qualified for the Support Group immediately after their WCA. Professor Dame Carol Black