Criticism of the Work Capability Assessment the "written" guidance contained in the 255-page instruction manual issued to all assessors: The foreword to the WCA Handbook states: On 22 July 2013, the DWP announced that all Atos WCA assessors would be retrained, as part of a "quality improvement plan" that followed "a DWP audit which identified an unacceptable reduction in the quality of written reports produced following assessments." In 2006, the New Labour government set out its plans for welfare reform: over the course of a decade, it expected the deployment of the WCA to shrink the number of people on out-of-work sickness benefits by one million,
Criticism of the Work Capability Assessment associated statistically with the unexpected deaths of hundreds of people. There is evidence of harm in individual cases from coroners' reports, and from the DWP's own internal investigations into dozens of claimants' deaths. However, data suggesting that "thousands" of people have died has not withstood expert analysis. Officially, the DWP does not accept that the WCA or the way it has been carried out has caused any deaths. A committee from the United Nations wrote, with regard to 33 deaths investigated in secret by the DWP, that it was "not aware of any attempts at objective, thorough, open and impartial