Criticism of the Work Capability Assessment group of experts — a professor of psychiatry, a consultant psychiatrist in learning disability, a professor of rheumatology, and an expert in human resources — reviewed the WCA in 2013 and concluded that "the WCA produced consistent results on the whole, and is an accurate indicator of work capability compared with expert opinion". But in the year that the study was published, the firms running back-to-work training for people on ESA said they had "ongoing concerns about the accuracy of the WCA". And in 2014, Atos announced that it had come to the conclusion that "the WCA is not working
Work Capability Assessment 13 weeks from the initial claim, when a healthcare professional approved by the DWP scrutinises the ESA50 claim form and decides whether to seek further evidence from the claimant's GP or another appropriate source. If the evidence shows that, on balance, according to the legally-defined criteria of the test, the claimant could not reasonably be expected to work or prepare for work, then a face-to-face assessment should not be necessary, the claimant should be recommended for the Support Group, and the higher rate of ESA usually granted. Otherwise, the healthcare professional arranges a face-to-face assessment – usually in an examination