Criticism of the Work Capability Assessment oversaw the study" and named the lead experts as a professor of psychiatry, a consultant psychiatrist in learning disability, a professor of rheumatology, and an expert in human resources. The review's conclusion was that "the WCA produced consistent results on the whole, and is an accurate indicator of work capability compared with expert opinion". But the following year the firm that had carried out millions of WCAs on behalf of the DWP since 2008 said it had come to the conclusion that "in its current form, the WCA is not working for claimants, for DWP or for Atos Healthcare". The
Criticism of the Work Capability Assessment Criticism of the Work Capability Assessment The Work Capability Assessment (WCA) is used by the Department for Work and Pensions (DWP) in the United Kingdom to assess Employment and Support Allowance (ESA) claims and some claims for Universal Credit. Concerns have been raised over its design, its reliability in practice, its value-for-money, and the effect of wrong decisions on vulnerable claimants.Citizens Advice said of it: "Bureau advisers have expressed grave concern at the number of people unexpectedly being found fit for work". In response to criticism, the DWP said a group of outside experts had studied the test and concluded