Criticism of the Work Capability Assessment thereby saving £7billion a year. A reassessment of long-term recipients was expected to start in 2009 but the start was delayed until 2011 while the test's criteria were reviewed. In 2012, the DWP's handling of its contract with Atos was the subject of a critical report by the National Audit Office (NAO). The Public Accounts Committee heard that in that year the DWP had paid Atos £112m to carry out WCAs. The chair of the committee told the BBC that the DWP got "far too many decisions wrong on claimants’ ability to work" and that this came at a "considerable
Incapacity Benefit up by the examining doctor and used by Job Centre staff to plan ways to boost recipients' employability, in the hope of returning them to work. This new test was also used to assess some fresh claims for Incapacity Benefit. In 2004, the caseload peaked at just under 2,500,000 then began to fall slowly. In late 2008, New Labour replaced Incapacity Benefit with Employment and Support Allowance (ESA) for new claims and yet another eligibility test was introduced: the Work Capability Assessment. At the same time, capacity was boosted by bringing in nurses to carry out the bulk of the