Criticism of Spotify to regulate artists. Therefore, we are moving away from implementing a policy around artist conduct". On June 27, 2018, when rapper Drake released his fifth studio album "Scorpion", Spotify revamped most of its playlist to include the rapper and singer's face, even when the playlist didn't specifically have a Drake song in it. The change was dubbed "Scorpion SZN" by Spotify. However, some users complained about the repetitive use of the artist's likeness on the website's front page, while Spotify Premium users demanded refunds, dissatisfied with seeing music promotion on what was supposed to be an ad-free service. Spotify gave
Product Support Services Product Support Services Product Support Services, more commonly referred to as PSS, is the Microsoft business unit with primary responsibility for responding to end-user and partner requests for assistance with the company's products and services. PSS also gives feedback to Microsoft development groups for use in the development of future products or product features. The Windows 2000 recovery console, for instance, was developed in large part to address difficulty that PSS agents had when attempting to assist customers with non-functional Windows NT installations. Additionally, PSS identifies major issues with products, and works with the responsible product teams in order to