Work Capability Assessment centre, but occasionally in the claimant's home. Since 2015, testing has been performed by the US outsourcing firm Maximus. The DWP pays Maximus £200 for each report. At the face-to-face assessments, the assessors – who are nurses, doctors or physiotherapists – are guided and prompted by a computer programme, designed by Atos in conjunction with the DWP, called the 'Logic-integrated Medical Assessment' or 'LiMA'. A large amount of lifestyle data and some clinical information is obtained from the claimant and is entered into the computer by the assessor, mostly by selecting pre-determined 'one click' options from an on-screen menu. As
Criticism of the Work Capability Assessment Criticism of the Work Capability Assessment The Work Capability Assessment (WCA) is used by the Department for Work and Pensions (DWP) in the United Kingdom to assess Employment and Support Allowance (ESA) claims and some claims for Universal Credit. Concerns have been raised over its design, its reliability in practice, its value-for-money, and the effect of wrong decisions on vulnerable claimants.Citizens Advice said of it: "Bureau advisers have expressed grave concern at the number of people unexpectedly being found fit for work". In response to criticism, the DWP said a group of outside experts had studied the test and concluded