Criticism of the Work Capability Assessment for claimants, for DWP or for Atos Healthcare". In November 2016, the United Nations Committee on the Rights of Persons with Disabilities published its report on the situation facing disabled people in the United Kingdom. Of the WCA, it said: In 2015, Iain Duncan Smith complained that the system gave doctors a "binary choice", not an opportunity to deliver a more nuanced opinion on claimants' fitness for work. In April 2016, the new Welfare Secretary, Stephen Crabb, said that the WCA had "never worked as intended. The WCA was a mess, it didn't recognise mental health issues and other types
Incapacity Benefit medical assessments using a new semi-structured interview technique, with the findings recorded in digital format. This meant that from 2008, most new claims were scrutinised by a healthcare professional; those whose claims reached the threshold for eligibility were granted ESA - either shortly after the initial assessment, following an internal review of the initial decision, or after an external appeal. After the introduction of ESA, the number of remaining Incapacity Benefit recipients dwindled (largely as people came off the benefit for reasons such as reaching the State Pension age): by early 2011, the Incapacity Benefit caseload had shrunk by more