Criticism of the Work Capability Assessment oversaw the study" and named the lead experts as a professor of psychiatry, a consultant psychiatrist in learning disability, a professor of rheumatology, and an expert in human resources. The review's conclusion was that "the WCA produced consistent results on the whole, and is an accurate indicator of work capability compared with expert opinion". But the following year the firm that had carried out millions of WCAs on behalf of the DWP since 2008 said it had come to the conclusion that "in its current form, the WCA is not working for claimants, for DWP or for Atos Healthcare". The
Work Capability Assessment were not convinced by the evidence presented. The other legacy of his tenure was the introduction in 2011 of the 'personalised summary statement'. This was intended to be a written explanation to the "claimant" in plain English of how the assessor's recommendation had been reached, but the DWP decided not to send them to claimants; instead, the department sent a 'decision-makers justification' written by a civil servant. Nevertheless, the DWP insisted that assessors still write summaries, saying that decision-makers found them helpful when trying to understand the main reports. The DWP decided to set up an 'evidence-based review' — overseen