F. W. Woolworth Company Co. had the first five-and-dime stores, which sold discounted general merchandise at fixed prices, usually five or ten cents, undercutting the prices of other local merchants. Woolworth, as the stores popularly became known, was one of the first American retailers to put merchandise out for the shopping public to handle and select without the assistance of a sales clerk. Earlier retailers had kept all merchandise behind a counter and customers presented the clerk with a list of items they wished to buy. After working in Augsbury and Moore dry goods store in Watertown, New York, Frank Winfield Woolworth obtained credit
Charles Sumner Woolworth the death of his brother, Sum became the longest serving Chairman of the F. W. Woolworth Company. During the early years, Sum also partnered with a long-time friend, Fred Kirby, to open a "Woolworth and Kirby" store in Wilkes Barre, Pennsylvania. When Fred bought out Sum's share, that store grew to become a "friendly rival" affiliate store, in close alliance with the two Woolworth brothers. In 1904, Sum and Frank Woolworth were affiliated with six (6) chains. Frank developed the back office side of the business. Sum developed the front of the business, pioneering self-service methods, customer service, training new