Sabena Congo, caused thousands of Belgians to flee the country. The Belgian government commandeered Sabena's entire long haul fleet to get the refugees back to Europe. Independence also meant the end of the impressive regional network of routes that the airline had built up in the Congo since 1924. When the new republic began its own airline, Air Congo, in June 1961, Sabena held 30 percent of that airline's shares. The Douglas DC-6Bs remained in service with Sabena in the mid-1960s although they were no longer used on the airline's main routes. The Boeing 707s and Caravelles became the mainstay types
Airline complaints Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due