Consumer behaviour Consumer behaviour Consumer behaviour is the study of individuals, groups, or organizations and all the activities associated with the purchase, use and disposal of goods and services, including the consumer's emotional, mental and behavioural responses that precede or follow these activities. Consumer behaviour emerged in the 1940s and 50s as a distinct sub-discipline in the marketing area. Consumer behaviour is an inter-disciplinary social science that blends elements from psychology, sociology, social anthropology, anthropology, ethnography, marketing and economics, especially behavioural economics. It examines how emotions, attitudes and preferences affect buying behaviour. Characteristics of individual consumers such as demographics, personality lifestyles and
Biology and consumer behaviour on eye movement. The famous Coke vs Pepsi study used fMRI scans to show consumers sensory taste preference to Pepsi to Coca-Cola. However, when participants were told they were drinking Coke, their brain activity also changed and they stated their preference for Coca-Cola. This shows that regardless of their biology and sensory reaction, people's consumption behaviour and preferences are influenced by the environment, in this case the perception of brands. Biology and consumer behaviour Consumer behaviour is the study of the motivations surrounding a purchase of a product or service. It has been linked to the field of psychology, sociology