Air Zaïre right to declare a Zairean company bankrupt and threatened to close Sabena's office in Kinshasa in retaliation. In response, the Belgian government offered the bankrupt carrier's landing rights to Scibe Airlift, an airline which was owned by a Mobutu family member. In 1998, it was reported that the airline had a total debt of BFr1.5 billion, including 700 million which was for social liabilities. After the collapse of Air Zaïre, Sabena entered into a partnership with the Zairean government to create a new airline to be called New Air Zaïre. The new airline would operate domestic services, whilst Sabena would
Airline complaints who have signed up to ADR is published on the CAA's website. In the European Union, several member countries do not have specific offices to handle airline complaints. However, the Air Transport Portal of the European Commission handles airline complaints from member countries. Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report,