Brussels South Charleroi Airport Fairey). In the 1970s, the Belgian national airline Sabena launched a Liège–Charleroi–London service, but this was soon dropped because of poor results. Gosselies was left with almost no passenger traffic, the airport being mainly used for private or pleasure flights, training flights and occasional charters to leisure destinations around the Mediterranean Sea or to Algeria. Operations at Brussels South Charleroi grew in the 1990s, with a new commercial management structure (BSCA – Brussels South Charleroi Airport) and the arrival of Irish low-cost airline Ryanair in 1997, which opened its first continental base at Charleroi a few years later. Although criticised
Airline complaints Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due