Sabena Flight 571 Sabena Flight 571 Sabena Flight 571 was a scheduled passenger flight from Brussels to Lod via Vienna operated by the Belgian national airline, Sabena. On 8 May 1972 a Boeing 707 passenger aircraft operating that service, captained by British pilot Reginald Levy, DFC, was hijacked by four members of the Black September Organization, a Palestinian terrorist group. Following their instructions, Captain Levy landed the plane at Lod Airport (later Ben Gurion International Airport). The attack, planned by Ali Hassan Salameh, was carried out by a group of two men and two women who pretended to be two couples: the group’s
Airline complaints Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due