Sabena followed on 1 May 1929 via Antwerp, Düsseldorf, and Essen. When Sabena was created, the airline was partly funded by Belgians in the Belgian Congo colony who lost their air service, an experimental passenger and cargo company (LARA) between Léopoldville, Lisala, and Stanleyville a year earlier and who expected the new Belgian national airline to fill this gap. On 12 February 1925, Sabena pioneered a long haul across Africa to Leopoldville, capital of the Belgian Congo. Throughout its history, Sabena had a long tradition of service to African destinations and for a long time these were the only profitable routes
Airline complaints Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due