Brussels South Charleroi Airport Fairey). In the 1970s, the Belgian national airline Sabena launched a Liège–Charleroi–London service, but this was soon dropped because of poor results. Gosselies was left with almost no passenger traffic, the airport being mainly used for private or pleasure flights, training flights and occasional charters to leisure destinations around the Mediterranean Sea or to Algeria. Operations at Brussels South Charleroi grew in the 1990s, with a new commercial management structure (BSCA – Brussels South Charleroi Airport) and the arrival of Irish low-cost airline Ryanair in 1997, which opened its first continental base at Charleroi a few years later. Although criticised
Airline complaints who have signed up to ADR is published on the CAA's website. In the European Union, several member countries do not have specific offices to handle airline complaints. However, the Air Transport Portal of the European Commission handles airline complaints from member countries. Airline complaints Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. According to the Airline Quality Rating 2007 report,