Postman Pat nearby town of Pencaster where he collects his special deliveries from the Pencaster Mail Centre. Postman Pat now has a new fleet of vehicles including a helicopter, 4x4 Jeep and motorbike, complete with side-car for Jess. He has a new boss, Ben, who tends to give him instructions (whereas he was his own master before the "promotion"). Pat also seems to make more mistakes in his work since moving to SDS, largely because the new format is always based on one delivery, which has to go wrong somehow (thus often because of Pat's errors). Postman Pat SDS features an expanded
Postman Pat: The Movie more efficient by replacing its human workers with robots, thinking that being friendly is a waste of time. When Pat gets home and tries to tell Sara about the fact that the honeymoon is cancelled because the new boss has cancelled all bonuses, his son Julian (Sandra Teles) shows Pat a television talent show, "You're the One", hosted by Simon Cowbell (Robin Atkin Downes in a typical Simon Cowell voice), who states the next auditions are coming to Greendale. Cowbell also confirms that the person who wins the contest will be awarded a holiday to Italy and a recording contract.