Bliss (charity) in neonatal care by campaigning for change within government and the NHS. In February 2014 Bliss launched a campaign urging for more financial help for families with babies in hospital, called 'It's not a game: the very real costs of having a premature or sick baby'. Bliss released the "Bliss Baby Report" for England in 2015, shortly followed by "Bliss Baby Report: time for change" for Wales in 2016, and the "Bliss Scotland Baby Report" in January 2017. They found that neonatal services in both England and Scotland are lacking enough nurses and doctors to meet standards for high-quality care.
Care UK contracts worth £104m. In 2014/5 its turnover was £728 million. Following the death of a vulnerable inmate at HM Prison Chelmsford in January 2017 and criticism by the Prison ombudsman, Care UK announced it would end its healthcare contract there as the level of resource the prison service made available was insufficient. In 2018 Care UK operated 114 care homes with almost 8,000 beds. 44% of the residents are self-funding. It supports over 17,000 older people and those with disabilities through home care services. Its NHS treatment centres, out of hours primary care and 111 service serve more than 18